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Cultural Competence and Institutional Contradictions: The Hydropower Referendum
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media. (CORE, DEMICOM)ORCID iD: 0000-0001-6645-2980
Department of Communication, University of California, Santa Barbara, United States.
2012 (English)In: Journal of applied communications research, ISSN 0090-9882, E-ISSN 1479-5752, Vol. 40, no 4, p. 329-349Article in journal (Refereed) Published
Abstract [en]

This study explores a corporate campaign to pass a referendum to enable the development of a hydropower plant in a small Swedish community. In the changing institutional context that grounds this case, the organization needed to develop communicative practices that embodied “cultural competence,” a set of processes identified as critical for the legitimacy and success of business organizations in the emerging global/intersectoral environment. Findings suggest that the MNC's communication strategy captured important components of cultural competence. However, institutional contradictions impeded enactment of the strategy and resulted in delegitimizing paradoxical communication. The results indicate that organizational awareness of institutional change and culturally competent strategy are insufficient without special attention to contradictions and resultant communicative paradoxes embodied within a particular institutional context. The importance of a reflective communication approach that engages contradictions and tensions in the surrounding micro–macro institutional contexts is underscored.

Place, publisher, year, edition, pages
2012. Vol. 40, no 4, p. 329-349
Keywords [en]
Institutional Change, Cultural Competence, Contradictions, Paradox, Organizational Communication
National Category
Media and Communication Studies
Identifiers
URN: urn:nbn:se:miun:diva-16954DOI: 10.1080/00909882.2012.720379ISI: 000310590600001Scopus ID: 2-s2.0-84868283829Local ID: DEMICOMOAI: oai:DiVA.org:miun-16954DiVA, id: diva2:549713
Available from: 2012-09-05 Created: 2012-09-05 Last updated: 2025-09-25Bibliographically approved

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Johansson, Catrin

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  • apa
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