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Event experiences in time and space: a study of the visitors to the 2007 world alpine ski championships in Åre, Sweden
Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences. (ETOUR)
2009 (English)In: Scandinavian Journal of Hospitality and Tourism, ISSN 1502-2250, E-ISSN 1502-2269, Vol. 9, no 2-3, p. 308-326Article in journal (Refereed) Published
Abstract [en]

The spatial and temporal nature of event experiences was studied through interviews, participant observation and photography at a major sporting event. Results contribute to better understanding of how visitors interact with the event setting and with each other, and help build theory on experiences, their design and management. Event tourists were observed spatially and temporally while enjoying various elements of the host village and four event arenas, while photographs and notes made by participant observers enabled a more focused evaluation of positive and negative experiences. Results identified the importance of social factors, as visitors wanted to be where the others were, revealed that surprise created positive experiences, and identified the existence of experiential “hot spots” defined in both time and space. It is concluded that positive experiences are more important than negative ones in terms of overall satisfaction. Implications are drawn regarding the nature of event experiences, their design and management, and on related methodological development.

Place, publisher, year, edition, pages
Routledge , 2009. Vol. 9, no 2-3, p. 308-326
Keywords [en]
Event experiences, management, temporal/spatial patterns, tourism, Turism, turismforskning
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:miun:diva-10448DOI: 10.1080/15022250903119504ISI: 000272089300011Scopus ID: 2-s2.0-70450162786Local ID: ETOUROAI: oai:DiVA.org:miun-10448DiVA, id: diva2:278991
Available from: 2009-12-01 Created: 2009-12-01 Last updated: 2025-09-25Bibliographically approved

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Pettersson, Robert

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  • apa
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  • de-DE
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  • en-US
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  • nn-NO
  • nn-NB
  • sv-SE
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  • asciidoc
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