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Adoption of E-mail Marketing in the Hotel Sector
Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences. (ETOUR)ORCID iD: 0000-0003-3964-2716
2008 (English)In: Information and Communication Technologies in Tourism 2008 Proceedings of the International Conference in Innsbruck, Austria, 2008 / [ed] O'Connor, Peter; Höpken, Wolfram; Gretzel, Ulrike, New York: Springer, 2008, p. 279-290Conference paper, Published paper (Refereed)
Abstract [en]

The paper identifies determinants of adoption behavior concerning E-mail marketing in the hotel sector. Based on the technology adoption literature and data generated in 241 hotels, first, a logistic regression is performed to identify the drivers behind the usage decision. Secondly, by the use of linear structural equation models (SEM), the determinants of both adoption-intensity and adoption-intention are empirically deduced. Finally, managerial implications and research challenges regarding the issue of E-mail Marketing in tourism are discussed.

Place, publisher, year, edition, pages
New York: Springer, 2008. p. 279-290
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:miun:diva-9480DOI: 10.1007/978-3-211-77280-5_25ISBN: 978-3-211-77279-9 (print)OAI: oai:DiVA.org:miun-9480DiVA, id: diva2:228274
Conference
Information and Communication Technologies in Tourism 2008, ENTER@2008
Available from: 2009-07-28 Created: 2009-07-28 Last updated: 2025-09-25Bibliographically approved

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Fuchs, Matthias

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