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Talk the Talk: The Voice of an Employee Survey
Mid Sweden University, Faculty of Human Sciences, Department of Psychology and Social Work. (Attraktiva och hälsosamma offentliga arbetsplatser)ORCID iD: 0000-0002-3320-5999
Karlstad Universitet. (Attraktiva och hälsosamma offentliga arbetsplatser)
Mid Sweden University, Faculty of Human Sciences, Department of Health Sciences (HOV). (Attraktiva och hälsosamma offentliga arbetsplatser)ORCID iD: 0000-0002-5935-5688
Mid Sweden University, Faculty of Human Sciences, Department of Health Sciences (HOV). (Attraktiva och hälsosamma offentliga arbetsplatser)ORCID iD: 0000-0003-1984-8063
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2025 (English)Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

Each year, approximately 1.2 million employees in the Swedish public sector participate in an employee survey designed to assess various dimensions of their work environment. This survey includes questions that examine employee motivation, perceptions of leadership, and understanding of governing documents, with each factor addressed through three specific questions, totaling nine questions in all. This study took a two-pronged approach. In Part I, we focused on validating the quantitative measures of the survey, while Part II, which will be detailed here, employed focus group interviews with various work groups to explore how employees discuss these questions. The results from Part I demonstrated that the measures are reliable. They further revealed that motivation and leadership were the most significant predictors of employees' likelihood to recommend their workplace. Other factors, such as team climate and work-life balance, also played a role in this decision. In Part II, which will be presented at the EAWOP conference, we aimed to uncover how different work groups discuss the topics covered in the survey. We conducted semi-structured focus group interviews with 12 work groups from different areas within the public sector, including schools, kindergartens, social care, elder care, and administration. Each focus group included 3-6 employees and was facilitated by two researchers: one led the discussion, while the other observed and posed additional questions when necessary to delve deeper into certain topics. The findings provide insights into how different work groups articulate motivational factors, their perceptions of leadership, and their engagement with governing documents. Based on these studies, we suggest that combining quantitative employee surveys with qualitative methods enhance our understanding of work life conditions. Additionally, how employees "talk the talk"—or how they frame and discuss these issues—emerges as an essential aspect of understanding workplace dynamics.

Place, publisher, year, edition, pages
2025.
National Category
Psychology
Identifiers
URN: urn:nbn:se:miun:diva-54496OAI: oai:DiVA.org:miun-54496DiVA, id: diva2:1960994
Conference
22nd European Congress of Work and Organizational Psychology, Prague, May 21-24, 2025
Available from: 2025-05-26 Created: 2025-05-26 Last updated: 2025-09-25Bibliographically approved

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Löfstrand, PärVinberg, StigWall, ErikaSelander, JohnNordenmark, Mikael

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Citation style
  • apa
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