In the debate of today concerning the Internet, e-democracy, e-governance and the private use of ICTs, Information and Communication Tools, a note of warning is often struck for 'the digital divide', 'the digital gap' or 'the digital borderline'. Whatever the expression, the intention is to pronounce the differences in access to ICTs. A main reason to pay attention to this question is the endeavour from both the public and the private sector to transform services to digital ones. The question of access to public services and information is a crucial factor both to succeed with this transformation and to fulfil the democratic values. When access to ICTs is talked about, the focus is mostly put on a physical or technical level. Conclusions concerning the use are often based on official statistics regarding the number of computers or Internet connections in a country. The problems with these conclusions, which are used to legitimise the implementation of public systems, are that they do not consider other factors among the potential users like attitude or confidence. These issues, related to the individual, are necessary to take into account in the decision process. This short paper starts from Clement and Shade's "Access Rainbow" (Clement & Shade, 2000) and suggests a direction for a study concerning driving forces and barriers related to the individual's experience of access to ICTs.