Mid Sweden University

miun.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Using Automatic Speech Recognition for Documenting Work in Municipal Emergency Operations Centers
Mid Sweden University, Faculty of Science, Technology and Media, Department of Communication, Quality Management, and Information Systems (2023-).ORCID iD: 0000-0002-2575-3653
Mid Sweden University, Faculty of Science, Technology and Media, Department of Communication, Quality Management, and Information Systems (2023-).ORCID iD: 0000-0001-6645-2980
Mid Sweden University, Faculty of Science, Technology and Media, Department of Communication, Quality Management, and Information Systems (2023-).
2025 (English)In: Proceedings of the 22nd ISCRAM Conference – Halifax, Canada, May 2025, 2025Conference paper, Published paper (Refereed)
Abstract [en]

Automatic speech recognition (ASR) and automatic documentation have not been widely explored in crisis management, despite their potential utility in facilitating the transcription of speech recordings. Although documentation is widely recognized as essential for creating a common operational picture, there is often a lack of such documentation, which can hinder understanding of events during and after a crisis. The novelty of the research is to apply existing technology and evaluate the potential of ASR technology in the domain of crisis management. We present preliminary results of using OpenAI Whisper for automatic transcription and documentation. In Phase 1, the ASR software was tested with existing recordings from previous research. In Phase 2, data was collected from recorded meetings during a tabletop exercise. The results indicate that transcripts, combined with other AI technologies, can provide valuable information and support for crisis and emergency management in Emergency Operation Centers. 

Place, publisher, year, edition, pages
2025.
Keywords [en]
Automatic speech recognition, Crisis and emergency management, Command and control, Documentation, Document, Emergency operation center, documents
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:miun:diva-54491DOI: 10.59297/pey4xp40Scopus ID: 2-s2.0-105007976354OAI: oai:DiVA.org:miun-54491DiVA, id: diva2:1960772
Conference
International Conference on Information Systems for Crisis Response and Management
Available from: 2025-05-23 Created: 2025-05-23 Last updated: 2026-01-15Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopushttps://ojs.iscram.org/index.php/Proceedings/article/view/134

Authority records

Borglund, Erik A. M.Granholm, MartinaJohansson, Catrin

Search in DiVA

By author/editor
Borglund, Erik A. M.Granholm, MartinaJohansson, Catrin
By organisation
Department of Communication, Quality Management, and Information Systems (2023-)
Information Systems, Social aspects

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 87 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf