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Toward intelligence or ignorance? Performativity and uncertainty in government tech narratives
Mid Sweden University, Faculty of Science, Technology and Media, Department of Communication, Quality Management, and Information Systems (2023-). (FODI)ORCID iD: 0000-0002-1337-0479
Mid Sweden University, Faculty of Science, Technology and Media, Department of Communication, Quality Management, and Information Systems (2023-). (FODI)ORCID iD: 0000-0003-3315-5925
Mid Sweden University, Faculty of Science, Technology and Media, Department of Communication, Quality Management, and Information Systems (2023-). Stockholm University. (FODI)ORCID iD: 0000-0003-0310-0018
Mid Sweden University, Faculty of Science, Technology and Media, Department of Communication, Quality Management, and Information Systems (2023-). (FODI)
2025 (English)In: Government Information Quarterly, ISSN 0740-624X, E-ISSN 1872-9517, Vol. 42, no 2, article id 102032Article in journal (Refereed) Published
Abstract [en]

Emerging technologies are often accompanied by optimistic “tech narratives” that emphasize their potential benefits to society. These narratives appear in various sources, including public policy documents, media coverage, and academic literature. However, identifying their origins and underlying rationale can be challenging. This paper addresses the research question (RQ): How can government tech narratives be traced and unveiled? To answer this question, we draw on the theoretical frameworks of “performativity” and “uncertainty assessment” to develop a two-step approach for investigating tech narratives. We apply this methodology to trace a narrative promoting the benefits of artificial intelligence (AI) in the Swedish public sector back to its source, an emerging government AI policy program. Our analysis reveals a hybridization of economic and political interests, as well as a recognized ignorance reflected in the lack of scrutiny of highly uncertain calculations. By presenting this two-step methodology for tracing and critically examining tech narratives, this paper makes a methodological contribution. In applying this approach, we also provide empirical insights into how tech narratives facilitate the materialization of technological infrastructures.

Place, publisher, year, edition, pages
Elsevier, 2025. Vol. 42, no 2, article id 102032
Keywords [en]
artificial intelligence, performativity, uncertainty assessment, tech narratives, hybridization
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:miun:diva-54389DOI: 10.1016/j.giq.2025.102032ISI: 001492921400001Scopus ID: 2-s2.0-105004699272OAI: oai:DiVA.org:miun-54389DiVA, id: diva2:1957567
Available from: 2025-05-11 Created: 2025-05-11 Last updated: 2025-09-25Bibliographically approved

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Sundberg, LeifGidlund, Katarina LLarsson, AronOlofsson, Niclas

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