Mittuniversitetet

Purpose: This thesis aims at exploring some of the possibilities,opportunities and challenges within the temporary agency work sector from boththe regular and the temporary agency workers points of view within the Swedish labourmarket. Background: Temporary agency work sector in the past two decadeshas been a fast growing sector that has got many young people into the labourmarket. With the current changes in the global economy, many organizations areturning more to these organizations to enable them adapt to changes in theirenvironment. In Sweden for instance, the growth and development of this sectorhas primarily been due to the constantly increasing rates of unemployment,massive job losses and also as a result of de-regulation of labour regulations. Methodology: A quantative survey was carried out using structuredquestionnaires in three companies that largely engage in hiring of temporaryworkers.  A total of 137 regular andtemporary agency workers, took part in the survey which was conducted through aweb-survey to e-mail addresses provided by client companies and temporary work agenciesand for those who had no access to e-mail received the questionnaires duringstaff meetings. Findings: Majorityof those engaged in this sector are young people of ages between 20 and 30years old, with high school education level and not married but maybe livingwith girlfriend or boyfriend. It resulted that many see these sectors asoffering an entry point into the labour market through which they feelrecognized and hopefully can advance their careers. Although all that glittersis not gold, those who work within this sector are also faced with variouschallenges that make it more of a stepping stone work place such as lack ofcontrol, complex interpersonal, insecurity and being treated as commodities andthe inability to decide when, where and how to work, with very little or nocontrol of when they can take off. Conclusion: On testing thehypothesis in relation to the possibilities, opportunities and challenges ofworking in the sector, it was not very obvious within the sector that ingeneral the regular staff had more favourable conditions than the temporary,but it did vary from one situation to the other and more often than not theyhad similar conditions. For instance, individualized flexibility was equallynot easy to achieve by the employees within the two groups.

Keywords; Temporary Agency Work, Temporary Agency workers, Client Company, Regular/ordinarystaff, Motivation