Mittuniversitetet

This study uses the Self Determination Theory (SDT) to describe and analyse what motivates pilots whilst having limited control over working hours. Pilots work in a challenging environment with variable working hours and high operational demands. This affects the pilots autonomous, intrinsic, extrinsic and controlled motivation. The study uses a qualitative approach interviewing eight Swedish pilots working at different airlines. This study describes and analyses the sense of autonomy, sense of competence and sense of relatedness, and how autonomous motivation, intrinsic motivation, extrinsic motivation, and controlled motivation affects pilots´ motivation. This study finds that pilots value the sense of autonomy that comes from empowerment to take decisions within the strict framework of rules they operate in. The pilots feel a strong sense of competence from training programs and knowledge transfer colleagues, and relatedness to colleagues through a sense of being cared for, all these seems to promote autonomous and intrinsic motivation. Further, intrinsic motivation arises from a passion for flying and executing leadership. Extrinsic motivation arises from salary, and fear of punishment. The pilots lack of ability to control their working hours leads to controlled motivation and stress. The findings of this study could be used to improve pilot welfare and motivation. By understanding and addressing pilot motivation airlines can develop strategies to support its workforce more effectively.