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Mobile Dienste für den Tourismus: Technischer Framework und exemplarische Instanziierung
University of Applied Sciences Ravensburg.
Mittuniversitetet, Fakulteten för humanvetenskap, Institutionen för samhällsvetenskap.ORCID-id: 0000-0003-3964-2716
2010 (engelsk)Inngår i: M-Tourism : Mobile Dienste im Tourismus / [ed] Egger, R. & Joos, M., Vienna: Gabler Verlag/GWV Fachverlage GmbH, 2010, s. 223-236Kapittel i bok, del av antologi (Annet vitenskapelig)
Abstract [en]

Mobile services support the tourist during all trip phases and increasingly supplement traditional information services. Due to their ubiquity, mobile services offer access to relevant information and services anytime and anywhere. This paper presents a technical framework for implementing mobile services as well as an exemplary instantiation in form of a mobile winter guide for the ski resort DolomitiSuperski. The application of the mobile guide in the winter season 2008/2009 showed high usage rates, thus, approving the relevance of mobile services in the usage context winter destination as well as the effectiveness of the developed framework. The second part of the paper presents the results of a usage analysis and discusses determinants of user satisfaction and potential usage-barriers.

sted, utgiver, år, opplag, sider
Vienna: Gabler Verlag/GWV Fachverlage GmbH, 2010. s. 223-236
Emneord [en]
mobile services, technical framework, mobile winter guide, user acceptance
HSV kategori
Identifikatorer
URN: urn:nbn:se:miun:diva-12385Lokal ID: ETOURISBN: 978-3-8349-2362-2 (tryckt)OAI: oai:DiVA.org:miun-12385DiVA, id: diva2:374125
Tilgjengelig fra: 2010-12-02 Laget: 2010-12-02 Sist oppdatert: 2025-09-25bibliografisk kontrollert

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