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A Meta Comparison of Emprical Brand Metrics and Models for Tourism Destinations
Mittuniversitetet, Fakulteten för humanvetenskap, Institutionen för samhällsvetenskap. (ETOUR)ORCID-id: 0000-0003-1203-7129
Mittuniversitetet, Fakulteten för humanvetenskap, Institutionen för samhällsvetenskap. (ETOUR)ORCID-id: 0000-0003-3964-2716
2009 (engelsk)Inngår i: Proceedings of the 3rd International Conference on Destination Branding and Marketing / [ed] Leonardo (Don) A.N. Dioko and Xiang (Robert) Li, Macao SAR, China: Institute For Tourism Studies , 2009, s. 130-141Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

The concept of customer-based brand equity (CBBE) and related measurement issues have recently attracted significant attention in tourism research (Pike, 2009; Boo et al., 2009). However, the complex and multi-dimensional nature of tourism destinations challenge the traditional approach towards the brand, its constructs (e.g. awareness, image, quality, loyalty, etc.) and measurement scales. Nevertheless, a number of empirically validated destination performance models found in the recent tourism literature share many similarities with the CBBE model in terms of structure and employed survey-based metrics. The aim of this study is to conduct a meta-comparison between a set of destination performance models and the CBBE model proposed and verified in a tourism destination context by Boo et al. (2009). The proposed comparison framework grounded in marketing and tourism literature is utilized in order to deduce a parsimonious and comprehensive set of destination brand metrics, relevant model dimensions, as well as empirically validated causal relationships.

sted, utgiver, år, opplag, sider
Macao SAR, China: Institute For Tourism Studies , 2009. s. 130-141
Emneord [en]
destination branding, customer-based brand equity, brand performance, brand metrics, comparison framework
HSV kategori
Identifikatorer
URN: urn:nbn:se:miun:diva-10573Lokal ID: ETOURISBN: 978-99937-51-32-8 (tryckt)OAI: oai:DiVA.org:miun-10573DiVA, id: diva2:279989
Konferanse
3rd International Conference on Destination Branding and Marketing
Prosjekter
The EU Structural Fund objective 2 project "Customer-Based Innovations in Tourism" (CBIT)Tilgjengelig fra: 2009-12-07 Laget: 2009-12-07 Sist oppdatert: 2025-09-25bibliografisk kontrollert

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