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E-Government Services in Local Governments: a Study of Development in Swedish Municipalities
Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Institutionen för informationsteknologi och medier.
2007 (engelsk)Inngår i: Journal of Organisational Transformation and Social Change, ISSN 1477-9633, Vol. 4, nr 2, s. 157-176Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

This article presents a study concerning e-Government services at local governments in Sweden. The purpose of the study is to investigate and critically analyse the development of e-Services in Swedish municipalities and through interviews collect, compare and assess data about actual local e-Government services in Sweden in order to find areas of assimilation and divergence. Based on a sample of 24 municipalities in Sweden, the results show that the development and implementation of e-Services are in their infancy and only a few e-Services have been implemented yet. E-Services offered today are basal and primary and closely connected to citizens� daily life. It is difficult to identify many clear and distinct patterns in the development, however, some minor patterns can be identified. The development projects identified in the study are, in most cases, detached projects for the development and implementation of e-Services. The nature of many of the projects today resembles projects for learning rather than projects for production and these have the character of bottom-up projects rather than top-down.

sted, utgiver, år, opplag, sider
2007. Vol. 4, nr 2, s. 157-176
Emneord [en]
e-Services, Local e-Government, Public Information Systems
HSV kategori
Identifikatorer
URN: urn:nbn:se:miun:diva-421DOI: 10.1386/jots.4.2.157_1Lokal ID: 4800OAI: oai:DiVA.org:miun-421DiVA, id: diva2:2050
Tilgjengelig fra: 2008-02-08 Laget: 2008-02-08 Sist oppdatert: 2025-09-25bibliografisk kontrollert
Inngår i avhandling
1. E-services for and by citizens: towards e-participation and social systems design for development of local public e-services
Åpne denne publikasjonen i ny fane eller vindu >>E-services for and by citizens: towards e-participation and social systems design for development of local public e-services
2008 (engelsk)Doktoravhandling, med artikler (Annet vitenskapelig)
Serie
Mid Sweden University doctoral thesis, ISSN 1652-893X ; 43
Emneord
Local public e-services, e-participation, e-government, citizen involvement and participation, third generation design approach, social systems design
HSV kategori
Identifikatorer
urn:nbn:se:miun:diva-93 (URN)978-91-85317-81-3 (ISBN)
Disputas
2008-01-25, F229, Campus Östersund, Östersund, 10:00 (engelsk)
Opponent
Tilgjengelig fra: 2008-02-08 Laget: 2008-02-08 Sist oppdatert: 2025-09-25bibliografisk kontrollert

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