Mid Sweden University

Changes in work and the ways in which it is carried out bring a need for upgrading workplace knowledge, skills and competencies. In todays workplaces, and for a number of reasons, workloads are higher than ever and stress is a growing concern (Clarke and Cooper, 2000; Stanton et al, 2001). Increased demand for learning brings a risk that this will be an additional stress factor and thus a risk to health. Our research study is based on the control-demand-support model of Karasek & Theorell (1990). We have used this model for our own empirical research with the aim to evaluate the model in the modern workplace. Our research enables us to expand the model in the light of current workplace conditions � especially those relating to learning. We report empirical data from a questionnaire survey of working conditions in two different branches of industry. We are able to define differences between companies in terms of working conditions and competence development. We describe and discuss the affects these conditions have on workplace competence development. Our research results show that increased workers� control of the learning process makes competence development more stimulating, is likely to simplify the work and reduces (learning-related) stress. It is therefore important that learning at work allows employees� to control their learning and also allows time for the process of learning and reflection.

Training and learning at work is important as employees competence has to meet organisational requirements for flexibility. This study examines conditions and obstacles in integrating a web-based course at work in order to enhance employees level of competence. Employees view of working condition, competence and how they learn at work is also of importance. A selection of 35 people was made at a company which is part of a large business. The design was quantitative with complementary qualitative data. The employees had a positive attitude towards work despite increasing difficulties in work tasks and an increasing workload, which was the greatest barrier of integrating the web-based course at work. Competence development involved a certain degree of stress, but was outweighed by the fact that it was stimulating and led to the work feeling easier. To manage work, knowledge was obtained primarily by colleagues and company courses.