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Borglund, Erik A. M.ORCID iD iconorcid.org/0000-0002-2575-3653
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Publications (10 of 89) Show all publications
Valmari, E. G., Larsson, A., Borglund, E. & Tedeholm, P. (2026). A Comparative Analysis of Character Strengths in Elite Tactical Units. Journal of Police and Criminal Psychology, 41(1), 135-143
Open this publication in new window or tab >>A Comparative Analysis of Character Strengths in Elite Tactical Units
2026 (English)In: Journal of Police and Criminal Psychology, ISSN 0882-0783, E-ISSN 1936-6469, Vol. 41, no 1, p. 135-143Article in journal (Refereed) Published
Abstract [en]

Elite tactical teams in police and military contexts handle high-risk, complex operations that demand psychological resilience. Their selection, training, and operational strategies continuously drive toward optimized work performance. Character strengths, which guide a person’s actions and behaviors, are one likely factor in work performance. This study examines the character strengths prioritized by Swedish Special Intervention Unit officers and compares them with those prioritized by Australian Special Operations Forces applicants, operators, and support troops. Using a ranking methodology, 42 Swedish Special Intervention officers identified the character strengths they felt most represented themselves from 24 options. The findings are compared with four Australian Special Forces groups. The results revealed that ‘Good Judgment,’ followed by ‘Curiosity,’ was the most prominent character strength rated by the Swedish officers. Combining the top four ranks, ‘Teamworker’ emerged as the most frequently ranked character strength, followed by ‘Persistence.’ The comparative analysis with the Australian Special Operation Forces highlighted significant similarities, suggesting that some character strengths, such as ‘Teamworker,’ may be essential across tactical units. 

Place, publisher, year, edition, pages
Springer Nature, 2026
Keywords
Counterterrorism officers, Operational psychology, Police, Special intervention units, Special operation forces, Teamwork
National Category
Other Social Sciences
Identifiers
urn:nbn:se:miun:diva-56470 (URN)10.1007/s11896-025-09797-9 (DOI)2-s2.0-105027330537 (Scopus ID)
Available from: 2026-01-26 Created: 2026-01-26 Last updated: 2026-06-08
Granholm, M. & Borglund, E. A. M. (2026). An AI-supported Method for Scalable Micro-Exercises for Crisis Training. In: Caroline Rizza, Apoorva Chauhan, Amy Matser, Joyce Kox, Willem Treurniet & Jeroen Wolbers (Ed.), Proceedings of the 23rd ISCRAM Conference 2026: . Paper presented at 23rd International Conference on Information Systems for Crisis Response and Management, ISCRAM, The Hague, the Netherlands, 31 May – 3 June, 2026. ISCRAM, 23
Open this publication in new window or tab >>An AI-supported Method for Scalable Micro-Exercises for Crisis Training
2026 (English)In: Proceedings of the 23rd ISCRAM Conference 2026 / [ed] Caroline Rizza, Apoorva Chauhan, Amy Matser, Joyce Kox, Willem Treurniet & Jeroen Wolbers, ISCRAM, 2026, Vol. 23Conference paper, Published paper (Refereed)
Abstract [en]

This article presents an ongoing study on AI-supported micro-exercises for crisis management training. The research is conducted across three municipalities and incorporates insights from educational contexts. It involves parallel tabletop exercises simulating Emergency OperationsCentres (EOC). Audio recordings from these exercises were transcribed using OpenAI Whisper and analyzed with AI tools such as ChatGPT. The AI-generated transcripts facilitated comparisons of the groups' working methods and enabled reflective organizational learning.

Preliminary findings indicate the potential of AI to offer a scalable, data-driven exercise format that supports documentation, analysis, and after-action review. Our study advocates the advantages of flexible and repeatable micro-exercises and underscoresthe importance of ethical considerations when employing AI in crisis training.

Place, publisher, year, edition, pages
ISCRAM, 2026
Series
Proceedings of the International ISCRAM Conference, E-ISSN 2411-3387
Keywords
Emergency operation centre, micro-exercises, AI-support, method
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:miun:diva-57912 (URN)10.59297/gbyve166 (DOI)2-s2.0-105042463461 (Scopus ID)
Conference
23rd International Conference on Information Systems for Crisis Response and Management, ISCRAM, The Hague, the Netherlands, 31 May – 3 June, 2026
Available from: 2026-06-25 Created: 2026-06-25 Last updated: 2026-07-08Bibliographically approved
Hansson, J. & Borglund, E. A. M. (2026). Staying ahead of the threat: situation awareness and tactical reasoning in law enforcement vehicle stops. Police Practice & Research
Open this publication in new window or tab >>Staying ahead of the threat: situation awareness and tactical reasoning in law enforcement vehicle stops
2026 (English)In: Police Practice & Research, ISSN 1561-4263, E-ISSN 1477-271XArticle in journal (Refereed) Epub ahead of print
Abstract [en]

Vehicle stops represent one of the most frequent yet tactically complex interactions between law enforcement officers and civilians. Although often routine, they can escalate rapidly. This study investigated the role of situation awareness (SA) in police officers' decision-making during vehicle stops. Drawing on Endsley's three-level SA model and Huhta's seven police-specific SA themes, this study explored how officers perceive, comprehend, and project evolving situations. Using qualitative data from 49 interviews with Swedish police officers, this study identified key elements that influence SA, including time and distance management, partner roles, suspect profiling, environmental conditions, tactical options, ongoing self-assessment, and identification of dangerous objects. These findings highlight the significance of structured training, effective communication, and adaptive tactics to enhance SA. This study contributes to both theoretical frameworks and practical advancements by offering insights to inform evidence-based training and policy development aimed at improving safety for both officers and civilians during vehicle stops.

Place, publisher, year, edition, pages
Informa UK Limited, 2026
Keywords
Officer safety, police decision-making, situational awareness, tactical training, vehicle stops
National Category
Other Social Sciences not elsewhere specified
Identifiers
urn:nbn:se:miun:diva-57199 (URN)10.1080/15614263.2026.2655732 (DOI)001734749700001 ()2-s2.0-105035156465 (Scopus ID)
Available from: 2026-04-17 Created: 2026-04-17 Last updated: 2026-04-17
Hansson, J. & Borglund, E. A. M. (2025). Polisens hantering av pågående dödligt våld: Förståelse, utmaningar och effektiva strategier. Socialmedicinsk Tidskrift, 102(1), 59-69
Open this publication in new window or tab >>Polisens hantering av pågående dödligt våld: Förståelse, utmaningar och effektiva strategier
2025 (Swedish)In: Socialmedicinsk Tidskrift, ISSN 0037-833X, E-ISSN 2000-4192, Vol. 102, no 1, p. 59-69Article in journal (Refereed) Published
Abstract [sv]

Denna studie undersöker polisens agerande vid pågående dödligt våld (PDV) för att förstå deras reaktioner, beslutsfattande och agerande under hög stress. Genom observation av polisens PDV-övningar identifieras utmaningar och hinder samt effektiva strategier för att hantera sådana situationer. Resultaten visar att poliserna hade svårigheter med att förstå den komplexa situationen, vilket påverkade deras agerande. De uppvisade varierande grad av situationsförståelse och hade svårt att prioritera mellan olika uppgifter samt utmaningar med att identifiera hot och utföra livräddande åtgärder. Diskussionen belyser behovet av att integrera relevant forskning i polisutbildningen och övningarna för att förbättra polisernas förmåga att hantera PDV.

National Category
Other Social Sciences
Identifiers
urn:nbn:se:miun:diva-56920 (URN)10.62607/smt.v102i1.23746 (DOI)
Available from: 2026-03-18 Created: 2026-03-18 Last updated: 2026-03-18Bibliographically approved
Borglund, E. A. M. & Hansson, J. (2025). Situation awareness in active shooter events. The Police Journal, 98(4), 740-755
Open this publication in new window or tab >>Situation awareness in active shooter events
2025 (English)In: The Police Journal, ISSN 0032-258X, E-ISSN 1740-5599, Vol. 98, no 4, p. 740-755Article in journal (Refereed) Published
Abstract [en]

Active shooter events require swift action. This study examines situation awareness during these incidents, focusing on how officers transition from less confrontational approaches to more confrontational, life-saving tactics. Using qualitative research based on observations from six active shooter training exercises, the study highlights key factors such as information, experience, and shared mental models that influence situation awareness. The findings reveal that while officers are willing to take risks, they often struggle to adopt the necessary speed and dominance needed to neutralize the threat effectively. 

Place, publisher, year, edition, pages
SAGE Publications, 2025
Keywords
Active shooter, liminality, police tactics, situation awareness
National Category
Media and Communications
Identifiers
urn:nbn:se:miun:diva-54401 (URN)10.1177/0032258X251333630 (DOI)2-s2.0-105003993331 (Scopus ID)
Available from: 2025-05-13 Created: 2025-05-13 Last updated: 2025-11-10
Borglund, E. A. M., Granholm, M., Johansson, C. & Jonriksson, P. (2025). Using Automatic Speech Recognition for Documenting Work in Municipal Emergency Operations Centers. In: Proceedings of the 22nd ISCRAM Conference – Halifax, Canada, May 2025: . Paper presented at International Conference on Information Systems for Crisis Response and Management.
Open this publication in new window or tab >>Using Automatic Speech Recognition for Documenting Work in Municipal Emergency Operations Centers
2025 (English)In: Proceedings of the 22nd ISCRAM Conference – Halifax, Canada, May 2025, 2025Conference paper, Published paper (Refereed)
Abstract [en]

Automatic speech recognition (ASR) and automatic documentation have not been widely explored in crisis management, despite their potential utility in facilitating the transcription of speech recordings. Although documentation is widely recognized as essential for creating a common operational picture, there is often a lack of such documentation, which can hinder understanding of events during and after a crisis. The novelty of the research is to apply existing technology and evaluate the potential of ASR technology in the domain of crisis management. We present preliminary results of using OpenAI Whisper for automatic transcription and documentation. In Phase 1, the ASR software was tested with existing recordings from previous research. In Phase 2, data was collected from recorded meetings during a tabletop exercise. The results indicate that transcripts, combined with other AI technologies, can provide valuable information and support for crisis and emergency management in Emergency Operation Centers. 

Keywords
Automatic speech recognition, Crisis and emergency management, Command and control, Documentation, Document, Emergency operation center, documents
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:miun:diva-54491 (URN)10.59297/pey4xp40 (DOI)2-s2.0-105007976354 (Scopus ID)
Conference
International Conference on Information Systems for Crisis Response and Management
Available from: 2025-05-23 Created: 2025-05-23 Last updated: 2026-01-15Bibliographically approved
Borglund, E. A. M. & Lagerström, K. (2024). Institutional amnesia during large crisis: Effects of poor documentation. In: Berthold Penkert, Bernd Hellingrath, Monika Rode, Adam Widera, Michael Middelhoff, Kees Boersma, and Matthias Kalthöner (Ed.), Proceedings of the 21st ISCRAM Conference: . Paper presented at 21st ISCRAM Conference. Information Systems for Crisis Response and Management (ISCRAM), 21
Open this publication in new window or tab >>Institutional amnesia during large crisis: Effects of poor documentation
2024 (English)In: Proceedings of the 21st ISCRAM Conference / [ed] Berthold Penkert, Bernd Hellingrath, Monika Rode, Adam Widera, Michael Middelhoff, Kees Boersma, and Matthias Kalthöner, Information Systems for Crisis Response and Management (ISCRAM) , 2024, Vol. 21Conference paper, Published paper (Refereed)
Abstract [en]

In this “work in progress” research, we attempt to understand and explore the effects of inadequate documentation during crises. We have studied the work of three different organizations during the first six months of the Covid- 19 pandemic and have been able to ascertain that almost no official documents from the organizations' crisis management teams can be found. The consequences of inadequate documentation resulted in challenges when learning from mistakes, difficulties in real-time learning, and a lack of understanding regarding the rationale behind the decisions made. This institutional amnesia is problematic for many reasons and needs to be further studied. The next step in our research will be to study information culture and try to understand the effect of this amnesia on resilience.

Place, publisher, year, edition, pages
Information Systems for Crisis Response and Management (ISCRAM), 2024
Keywords
Crisis management, Covid-19, Documents, Institutional amnesia, Records.
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:miun:diva-51518 (URN)10.59297/758zfm71 (DOI)2-s2.0-85209220606 (Scopus ID)
Conference
21st ISCRAM Conference
Available from: 2024-06-14 Created: 2024-06-14 Last updated: 2026-05-29Bibliographically approved
Hansson, J. & Borglund, E. A. M. (2024). Situation Awareness in Tactical Police Interventions. Journal of Police and Criminal Psychology, 39(3), 527-538
Open this publication in new window or tab >>Situation Awareness in Tactical Police Interventions
2024 (English)In: Journal of Police and Criminal Psychology, ISSN 0882-0783, E-ISSN 1936-6469, Vol. 39, no 3, p. 527-538Article in journal (Refereed) Published
Abstract [en]

In extreme situations, the police have limited time to react when a threat or a situation arises suddenly. Situation awareness has been identified as a key factor for success in how tactical decisions are made. This helps the police to perform secure and legally correct interventions and decisions. We collected the primary data from 21 interviews with police officers, supplemented by literature and documents. We analyzed the relationship between tactical methods and situation awareness. The purpose of the article is to explore the relationship between police tactics and police officers’ work with situation awareness. Situation awareness has been studied through the lens of the Swedish police general tactical explanation model. We discuss how the general tactical explanation model provides the conditions for the police officers’ explanations to achieve situation awareness. We conclude that if the general tactical explanation model is applied during tactical interventions there are better possibilities to achieve situation awareness.

Place, publisher, year, edition, pages
Springer Nature, 2024
National Category
Psychology
Identifiers
urn:nbn:se:miun:diva-51204 (URN)10.1007/s11896-024-09677-8 (DOI)001204991700001 ()2-s2.0-85190648797 (Scopus ID)
Available from: 2024-04-23 Created: 2024-04-23 Last updated: 2025-09-25Bibliographically approved
Borglund, E. A. M. & Hansson, J. (2023). Active shooter events, a challenge. In: Proceedings of the International ISCRAM Conference: . Paper presented at 20th Global Information Systems for Crisis Response and Management Conference (ISCRAM 2023) Omaha, Nebraska, USA May 28–31, 2023 (pp. 1051-1058). ISCRAM
Open this publication in new window or tab >>Active shooter events, a challenge
2023 (English)In: Proceedings of the International ISCRAM Conference, ISCRAM, 2023, p. 1051-1058Conference paper, Published paper (Refereed)
Abstract [en]

An active shooter event is one of the most complicated situations a police officer could face. Today the standard procedure for an active shooter event is to enter the scene and try to prevent casualties. This involves taking great risks and puts the police officers in a situation they have not been trained for. This is a work in progress paper where the long-term goal is to develop modern technology that could increase the chance of saving lives and decrease the risk of being injured or killed during an active shooter event. Six active shooter event exercises taking place in Sweden have been studied using an ethnographic field study approach. Four themes have been identified where we argue that technology could enhance the police mission: A) Situational awareness; B) Decision making/prioritization; C) Localization of both sound and people; D) Decreasing time of intervention. 

Place, publisher, year, edition, pages
ISCRAM, 2023
Keywords
Active shooter event, police tactics, police interventions, lifesaving
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:miun:diva-49082 (URN)10.59297/IWSL4613 (DOI)2-s2.0-85171742459 (Scopus ID)979-8-218-21749-5 (ISBN)
Conference
20th Global Information Systems for Crisis Response and Management Conference (ISCRAM 2023) Omaha, Nebraska, USA May 28–31, 2023
Available from: 2023-08-17 Created: 2023-08-17 Last updated: 2025-09-25Bibliographically approved
Borglund, E. A. M. & Granholm, M. (2023). Challenges in work procedures in distributed crisis management. In: Proceedings of the International ISCRAM Conference: . Paper presented at the 20th International Conference on Information Systems for Crisis Response and Management, Omaha, NE, USA, May 28-31, 2023. (pp. 732-737). ISCRAM
Open this publication in new window or tab >>Challenges in work procedures in distributed crisis management
2023 (English)In: Proceedings of the International ISCRAM Conference, ISCRAM, 2023, p. 732-737Conference paper, Published paper (Refereed)
Abstract [en]

This is a work in progress paper on work and IT usage in distributed crisis management. The data presented in this paper has been collected at a one-day tabletop exercise with four Swedish municipalities. Four members of the four municipalities’ crisis organizations were invited to the exercise, which was designed as one scenario divided into two cases. At the start of each case of the exercise, each municipality was split into two separate rooms, to simulate a distributed crisis management. During the first case they could communicate using phone, TETRA radio, and the Internet. During case two in the scenario, there was no Internet connection. The study indicates that all the municipalities managed to organize and solve the given tasks using primarily voice communication, in case one using phone or, e.g., Teams, and in case two using TETRA radio. Information sharing using IT was non-existing

Place, publisher, year, edition, pages
ISCRAM, 2023
Keywords
Crisis management, distributed EOC, Information technology use, Tabletop exercise
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:miun:diva-48987 (URN)10.59297/OBOX5959 (DOI)2-s2.0-85171746778 (Scopus ID)
Conference
the 20th International Conference on Information Systems for Crisis Response and Management, Omaha, NE, USA, May 28-31, 2023.
Available from: 2023-08-07 Created: 2023-08-07 Last updated: 2025-09-25Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-2575-3653

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