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Melin-Johansson, ChristinaORCID iD iconorcid.org/0000-0001-9623-5813
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Publications (10 of 98) Show all publications
Stenman, T., Rönngren, Y., Näppä, U. & Melin-Johansson, C. (2025). Beyond Everyday Small Talk: A Qualitative Study on Registered Nurses' Confidential Conversations in Palliative Care. Journal of Advanced Nursing
Open this publication in new window or tab >>Beyond Everyday Small Talk: A Qualitative Study on Registered Nurses' Confidential Conversations in Palliative Care
2025 (English)In: Journal of Advanced Nursing, ISSN 0309-2402, E-ISSN 1365-2648Article in journal (Refereed) Epub ahead of print
Abstract [en]

Aim: To explore and gain a deeper understanding of how registered nurses in palliative care develop personal and professional approaches in confidential conversations with patients. Design: A qualitative study using focus groups. Method: Between March and May 2024, 22 registered nurses working in specialised palliative care in the northern region of Sweden participated in five focus groups. The discussions were recorded, transcribed verbatim and analysed using interpretive description. Findings: Registered nurses pursued meaningful, supportive interactions during confidential conversations. Their reflections revealed vulnerabilities and the importance of continuous self-reflection, fostering growth, resilience and professional development. They sought ways to process emotional challenges, from individual reflection to peer discussions and structured supervision, refining their approaches. Four themes emerged: balancing external demands with inner motivation, recognising personal limitations, managing compassion with professional responsibility and gradually building trust. Conclusion: Reflection and continuous professional development are essential for navigating confidential conversations in palliative care. These practices help registered nurses balance empathy with boundaries whilst managing emotional and professional challenges. Peer support and shared learning, as well as fostering self-awareness and emotional resilience can enhance care quality and promote sustained professional growth across healthcare settings. Implications for the Profession and/or Patient CareThis study highlights the emotional challenges registered nurses face in confidential conversations with patients at the end of life. Reflection and support help them handle these challenges and promote person-centred care by enabling patients to express their inner thoughts and wishes. The findings apply to palliative care and other settings caring for patients at the end of life. Reporting Method: Findings were reported following the Consolidated Criteria for Reporting Qualitative Research guidelines. Patient or Public Contribution: This study did not include patient or public involvement in its design, conduct or reporting.

Place, publisher, year, edition, pages
Wiley, 2025
Keywords
confidential conversations, focus groups, nurse, nurse-patient relations, nursing, palliative care, professional development, professional education, reflective practice
National Category
Nursing
Identifiers
urn:nbn:se:miun:diva-54630 (URN)10.1111/jan.17098 (DOI)001501682300001 ()40462497 (PubMedID)2-s2.0-105007418608 (Scopus ID)
Available from: 2025-06-13 Created: 2025-06-13 Last updated: 2025-09-25
Stenman, T., Holmberg, B., Rönngren, Y., Näppä, U. & Melin-Johansson, C. (2025). Confidential Conversations in Palliative Care: An Ethnographic Exploration of Trust and Interpersonal Relationship Between Nurse and Patient. Journal of Clinical Nursing
Open this publication in new window or tab >>Confidential Conversations in Palliative Care: An Ethnographic Exploration of Trust and Interpersonal Relationship Between Nurse and Patient
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2025 (English)In: Journal of Clinical Nursing, ISSN 0962-1067, E-ISSN 1365-2702Article in journal (Refereed) Epub ahead of print
Abstract [en]

Aim To explore aspects of interpersonal relationships in palliative care nursing, focusing on confidential conversations between patients and registered nurses (RN).Design A qualitative study employing focused ethnography.Methods Data were collected through unstructured participant observations, field notes and interviews with patients and RN in specialist palliative care. Data were analysed using reflective thematic analysis.Findings Confidential conversations in palliative care are founded on trust that is fragile and develops dynamically through consistent interactions. Small talk, presence and silence are essential for initiating and maintaining trust and the interpersonal relationship. The environment, patient condition and RN emotional presence and competence shape these conversations. As the relationship evolves, conversations adapt to the patient's changing needs. Missed signals or interruptions can disrupt flow, but the potential for repair remains, allowing for restoration and strengthening of trust and connection.Conclusion Confidential conversations in palliative care are grounded in fragile, dynamic trust, necessitating ongoing presence, sensitivity and adaptability from RN. To support these interactions, healthcare environments must prioritise privacy, relational continuity and communication training. Future research should investigate how organisational structures and clinical settings influence confidential conversations.Implications for the Profession and/or Patient Care Healthcare environments should facilitate confidential conversations by ensuring relational continuity and minimising distractions. Communication training that emphasises presence and management of silence can strengthen nurse-patient relationships, enhancing patient care and emotional support.Impact This study explores key aspects of confidential conversations in palliative care, emphasising trust and emotional sensitivity. It addresses a research gap in palliative care using rare observational methods to deepen understanding of nursing relational aspects. The findings offer practical guidance for enhancing communication and relational skills, informing training and policy development and ultimately, improving emotional support and care.Reporting Method Findings are reported in accordance with the Consolidated Criteria for Reporting Qualitative Research guidelines.Patient or Public Contribution This study did not involve patient or public participation in its design, conduct or reporting.

Place, publisher, year, edition, pages
John Wiley & Sons, 2025
Keywords
confidential conversations, end-of-life care, ethnography, interpersonal relations, nurse-patient relations, nursing, palliative care, qualitative research
National Category
Nursing
Identifiers
urn:nbn:se:miun:diva-55768 (URN)10.1111/jocn.70119 (DOI)001584597600001 ()41029965 (PubMedID)2-s2.0-105018224471 (Scopus ID)
Available from: 2025-10-17 Created: 2025-10-17 Last updated: 2025-10-21
Roos, S., Sjöström, M., Medin, J. & Melin-Johansson, C. (2025). Experiences of Continuity of Care Among Registered Nurses Caring for Patients With Chronic Obstructive Pulmonary Disease in Primary Care: A Qualitative Study. Journal of Advanced Nursing
Open this publication in new window or tab >>Experiences of Continuity of Care Among Registered Nurses Caring for Patients With Chronic Obstructive Pulmonary Disease in Primary Care: A Qualitative Study
2025 (English)In: Journal of Advanced Nursing, ISSN 0309-2402, E-ISSN 1365-2648Article in journal (Refereed) Epub ahead of print
Abstract [en]

Aim: To explore Registered Nurses' experiences of continuity of care for patients with chronic obstructive pulmonary disease inprimary care.

Design: An inductive, descriptive qualitative study.

Methods: Data were collected through semi-structured interviews with 11 purposively sampled Registered Nurses of varying levels of experience from eight regions in Sweden. The audiotaped interviews were conducted over a 5-month period (December2023–April 2024), transcribed verbatim and analysed using interpretive description.

Results: Registered Nurses' experiences of continuity of care for patients with chronic obstructive pulmonary disease are described by three themes (seven subthemes): Patient continuity (Building personal relationships: Being accessible and enabling trust and confirmation), Collaborator continuity (Having a colleague to lean on: Colleagues can lean on me: Feeling alone with my expertise) and Continuity with myself (Trusting my own competence: Carrying a burden alone).

Reporting Method: Consolidated Criteria for Reporting Qualitative Research Guidelines.

Conclusion: This study provides an understanding of Registered Nurses' experiences of continuity of care in primary care. The results may help improve future care since nurses play an essential role in the care of chronic obstructive pulmonary disease within primary care.

Implications for the Profession and Patient Care: To enhance continuity of care for patients with chronic obstructive pulmonary disease, the relationship between the nurse and the patient is important, as is collaboration with colleagues. This collaborative approach allows these nurses to maintain continuity with both the patients and themselves, fostering a more stable and effective care environment.

Impact: This study offers valuable insights into the experiences of Registered Nurses in maintaining continuity of care within primary care, particularly for patients with chronic obstructive pulmonary disease. By highlighting the critical role of Registered Nurses in managing these patients, the study underscores the importance of strong nurse–patient relationships and effective collaboration among healthcare professionals.

Patient or Public Contribution: No Patient or Public Contribution.

Place, publisher, year, edition, pages
Wiley, 2025
Keywords
continuity of care, COPD, experiences, healthcare professionals, nursing, nurses, primary care, qualitative research, interpretive description.
National Category
Nursing
Identifiers
urn:nbn:se:miun:diva-54211 (URN)10.1111/jan.16936 (DOI)001458146700001 ()2-s2.0-105001850504 (Scopus ID)
Available from: 2025-04-09 Created: 2025-04-09 Last updated: 2025-09-25Bibliographically approved
Lagerin, A., Melin-Johansson, C., Holmberg, B., Godskesen, T., Hjorth, E., Junehag, L., . . . Udo, C. (2025). Interdisciplinary strategies for establishing a trusting relation as a pre-requisite for existential conversations in palliative care: a grounded theory study. BMC Palliative Care, 24(1), Article ID 47.
Open this publication in new window or tab >>Interdisciplinary strategies for establishing a trusting relation as a pre-requisite for existential conversations in palliative care: a grounded theory study
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2025 (English)In: BMC Palliative Care, E-ISSN 1472-684X, Vol. 24, no 1, article id 47Article in journal (Refereed) Published
Abstract [en]

Background: Communication is central to implementing palliative care (PC) and effective interdisciplinary team functioning. Communication about existential issues is often urgent in PC, yet interdisciplinary teams frequently lack the time and education to meet these communication needs. Thus, more knowledge of existential conversations in different PC contexts is required. Aim: This study aimed to gain an in-depth understanding of healthcare professionals’ (HCPs) experiences of existential conversations with patients with PC needs and their next-of-kin by generating a theoretical model. Method: Seven focus-group interviews that included 26 HCPs who worked with PC patients in different care settings were carried out in 2020 and 2022. The grounded theory method was used to analyse and compare data from the interview transcripts. Results: The HCPs’ primary concern in daily work was establishing a trusting relationship, a prerequisite for enabling existential conversations with a person with PC needs and/or their next-of-kin. The main concern was characterised by the core category maintaining presence and four categories describing interdisciplinary strategies that the HCPs used to achieve a trusting relationship and enable existential conversations in the late phase of life. Several potential barriers also hindered existential conversations. The theoretical model ‘meaningful existential conversations in PC’ was constructed. Conclusions: The interdisciplinary strategies used to establish existential conversations, the potential barriers to these conversations and the model we present can be used as a basis for reflection in professional collaborative learning in PC, as a tool for teachers in educational PC programmes and as a guide for HCPs in PC. 

Place, publisher, year, edition, pages
Springer Nature, 2025
Keywords
Communication, End-of-life, Existential, Healthcare personnel, Interdisciplinary, Palliative care, Presence, Qualitative methods
National Category
Nursing
Identifiers
urn:nbn:se:miun:diva-53933 (URN)10.1186/s12904-025-01681-x (DOI)2-s2.0-85218421814 (Scopus ID)
Available from: 2025-03-04 Created: 2025-03-04 Last updated: 2025-09-25
Sandsdalen, T., Helgesen, A. K., Grondahl, V. A., Baath, C., Larsson, M., Melin-Johansson, C., . . . Granrud, M. D. (2025). 'Striving to achieve control'. Registered nurses' experiences of palliative care quality during the COVID-19 pandemic - a qualitative study. BMC Palliative Care, 24(1), Article ID 21.
Open this publication in new window or tab >>'Striving to achieve control'. Registered nurses' experiences of palliative care quality during the COVID-19 pandemic - a qualitative study
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2025 (English)In: BMC Palliative Care, E-ISSN 1472-684X, Vol. 24, no 1, article id 21Article in journal (Refereed) Published
Abstract [en]

BackgroundProviding quality palliative care during a pandemic was challenging. Both specialist and community healthcare services cared for patients that faced life-threatening illness and who were influenced by the restrictions of the COVID-19 pandemic. Little knowledge has yet been provided on how registered nurses (RNs) experienced the palliative care quality during the COVID-19 pandemic. The aim of this study was to explore RN's experiences of providing palliative care quality during the COVID-19 pandemic.MethodsThis qualitative study had a descriptive design. Semi-structured individual interviews were conducted between November 2021 and January 2022 with 18 RNs who worked in intensive care units in hospitals, dementia care or palliative care units in nursing homes in Norway during the pandemic. Data were analysed by using qualitative content analysis. The study was conducted and reported according to the COREQ's checklist.ResultsAnalysis of the data resulted in an overall theme: 'Striving to achieve control'. This theme comprised six categories: (1) when the toolbox does not fit; (2) protective equipment-social distance and opportunities for closeness; (3) unpredictable workday; (4) the right person to the right assignment at the right time; (5) presence and absence of relatives and friends; and (6) situations that required creativity. RNs had various experiences regarding how the quality of care was perceived; being worse, preserved, or in some cases even better than before the pandemic.ConclusionsThe provision of quality palliative care was experienced by RNs as challenging during the pandemic. The pandemic forced them to be creative and to strive for control to provide the best palliative care possible given the situation. The results of this study may contribute to important knowledge for leaders, policy makers and RNs to learn from the COVID-19 pandemic and planning for future pandemics or crises. Especially to optimise factors perceived by RNs to be important for the palliative care quality, related to the specific situation and care context, to include the perspectives of those involved and take into consideration the time perspective of the pandemic.

Place, publisher, year, edition, pages
Springer Nature, 2025
Keywords
COVID-19, Hospice and palliative care nursing, Nursing care, Palliative care, Quality of health care, Registered nurses' experience
National Category
Nursing
Identifiers
urn:nbn:se:miun:diva-53773 (URN)10.1186/s12904-024-01644-8 (DOI)001405067500002 ()39849478 (PubMedID)2-s2.0-85216717622 (Scopus ID)
Available from: 2025-02-07 Created: 2025-02-07 Last updated: 2025-09-25
Hagelin, C. L., Melin-Johansson, C., Österlind, J., Bisholt, B. & Pusa, S. (2024). Online education in palliative care - A national exploratory multimethod study. BMC Palliative Care, 23(1), Article ID 283.
Open this publication in new window or tab >>Online education in palliative care - A national exploratory multimethod study
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2024 (English)In: BMC Palliative Care, E-ISSN 1472-684X, Vol. 23, no 1, article id 283Article in journal (Refereed) Published
Abstract [en]

Background: With an increased number of people living with multiple progressive diseases, online education courses have been created to address the growing need for competence in palliative care. However, there is limited knowledge about the form and content of these courses, or of participants’ experiences. This study aims to map the status, content, and evaluation of online palliative care courses in Sweden. Methods: This exploratory study used both quantitative and qualitative methods. The study process involved searching for online palliative care courses on the web and through contact with Swedish palliative care organisations, and then participating in these courses, surveying education providers, and analysing and validating responses. Quantitative data were analysed using descriptive statistics, while thematic analysis was applied to the free-text responses. Results: Nine online courses provided by five different organisations were mapped. These courses educated over 30 000 healthcare professionals, predominantly assistant nurses and registered nurses. There was a large discrepancy between the number of people who enrolled in and the number who completed the online courses. Shortcomings identified related to lack of systematic evaluation from the participants’ perspectives, if and how knowledge was integrated into clinical practice, and difficulties in making the courses sustainable. Conclusion: Overarching and national systems for online education are needed. These would require sustainability considerations and guidelines for implementation, evaluation and follow-up of non-university-based online educational initiatives in palliative care. In addition, it is crucial for employers to support professionals undergoing such education, ensuring that they are given opportunities to share their feelings and discuss any challenging thoughts that arise during and after the course. 

Place, publisher, year, edition, pages
Springer Nature, 2024
Keywords
Continuous education, Distance learning, End-of-life, Health education, Nursing, Online learning, Palliative care
National Category
Nursing
Identifiers
urn:nbn:se:miun:diva-53528 (URN)10.1186/s12904-024-01615-z (DOI)001379546000002 ()39681847 (PubMedID)2-s2.0-85212181696 (Scopus ID)
Note

Correction to BMC Palliative Care: https://doi.org/10.1186/s12904-025-01662-0 

Available from: 2025-01-07 Created: 2025-01-07 Last updated: 2025-09-25
Stenman, T., Rönngren, Y., Näppä, U. & Melin-Johansson, C. (2024). “Unless someone sees and hears you, how do you know you exist?” Meanings of confidential conversations – a hermeneutic study of the experiences of patients with palliative care needs. BMC Nursing, 23(1), Article ID 336.
Open this publication in new window or tab >>“Unless someone sees and hears you, how do you know you exist?” Meanings of confidential conversations – a hermeneutic study of the experiences of patients with palliative care needs
2024 (English)In: BMC Nursing, E-ISSN 1472-6955, Vol. 23, no 1, article id 336Article in journal (Refereed) Published
Abstract [en]

Background: Patients with palliative care needs live with the reality of limited time due to illness or age, eliciting emotional and existential responses. A failure to address their existential needs can lead to significant suffering. A person-centred approach is paramount to effectively address these needs, emphasising holistic care and effective communication. Although existing communication models focus on predefined frameworks, a need exists to explore more spontaneous and confidential conversations between patients and nurses. Confidential conversations have the potential to build therapeutic relationships and provide vital emotional support, highlighting the need for further research and integration into palliative care practice. This study aims to more deeply understand the meaning of confidential conversations for patients with palliative care needs. Methods: In-depth interviews were conducted with 10 patients in the context of specialised palliative care. A hermeneutic analysis was used to gain a deeper understanding of the meanings of the conversations. Results: The patients had varying experiences and wishes concerning confidential conversations. They strived for self-determination in finding confidants, seeking trust and comfort in their interactions with nurses. Trust was crucial for creating a safe space where patients could express themselves authentically. In shared belonging, confidential conversations with a nurse provided validation and relief from life’s challenges. Experiences of feeling unheard or rejected by a nurse could intensify loneliness, prompting individuals to withdraw and remain silent. Regardless of the motives behind their choices, it was crucial that patients felt respect and validation in their decisions. Their autonomy could thus be recognised, and they felt empowered to make decisions based on their unique preferences. Conclusions: Patients value trust and understanding, particularly in confidential conversations with nurses, which offer solace, validation and empowerment. However, indifference can increase patients’ suffering, fostering self-doubt and reluctance to engage further. To address this, health care can prioritise empathic communication skills, offer ongoing support to nurses, and promote continuity in care through investment in training and resources. Additionally, adopting a person-centred approach in confidential conversations is crucial, considering patients’ varying preferences. 

Place, publisher, year, edition, pages
Springer Nature, 2024
Keywords
Communication, Confidential conversations, Home care, Hospice, Nursing, Palliative care, Qualitative research
National Category
Nursing
Identifiers
urn:nbn:se:miun:diva-51390 (URN)10.1186/s12912-024-01988-9 (DOI)001227011800001 ()2-s2.0-85193567401 (Scopus ID)
Available from: 2024-05-28 Created: 2024-05-28 Last updated: 2025-09-25
Österlind, J., Östensson, A.-C., Bisholt, B., Pusa, S., Melin-Johansson, C. & Lundh Hagelin, C. (2023). 6 S-modellen för personcentrerad palliativ vård: En undersökning av personalens uppfattningar på vård-och omsorgsboende och i hemtjänst. In: : . Paper presented at 8:e nationella konferensen i palliativ vård, Malmö, 2-4 oktober 2023.
Open this publication in new window or tab >>6 S-modellen för personcentrerad palliativ vård: En undersökning av personalens uppfattningar på vård-och omsorgsboende och i hemtjänst
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2023 (Swedish)Conference paper, Poster (with or without abstract) (Other academic)
Abstract [sv]

Bakgrund: Palliativ vård innebär en holistisk vård av personer i alla åldrar. Syftet är att lindra lidande av fysisk, psykologisk, social eller existentiell/andlig natur. Döendet och döden är ofta omgärdade av tystnad, både i samhället i stort och bland vårdpersonal. Vårdpersonal kan känna sig obekväma vid tanken på döden. Djupare existentiella frågor undviks ofta genom att äldre personer inom hälso- och sjukvården avleds genom att prata om mer lättsamma samtalsämnen. Framtidens palliativa vård äger till stor del rum i hemmen och inom äldreomsorgen. 

Frågeställning: Studien är en del av en större interventionsstudie, EDUC-PC studien, och omfattar baslinjedata från 6S-enkäten med fokus på hur personal inom äldreomsorgen uppfattar att de arbetar enligt ett personcentrerat palliativt förhållningssätt.  

Metod: En kvantitativ ansats antogs. Enkäten som innehåller nio frågor skickades till 266 anställda varav 136 svarade.  Resultaten redovisas som deskriptiv statistik i form av antal, procenttal, med median (md) som centralt mått. 

Resultat: Resultaten visar att den vård som ges uppfattas som bra eller mycket bra av personalen men att uppfattningarna varierar mellan olika yrkesgrupper. Innehållet i självbild, självbestämmande, sociala relationer och symtomlindring får alla höga poäng, medan de två existentiellt inriktade S:en; syntes och strategier, visar en större spridning mot lägre poäng.  

Konklusion: Obalansen mellan de olika innehållen i 6S omvårdnadsmodellen visar att det finns brister i den palliativa omvårdnaden inom äldreomsorgen. Detta är tydligast när   de två S:en symtomlindring och strategier jämförs. Resultaten visar på ett behov av fortsatt fokus på äldre personers existentiella frågor inom äldreomsorgen.

National Category
Nursing
Identifiers
urn:nbn:se:miun:diva-49685 (URN)
Conference
8:e nationella konferensen i palliativ vård, Malmö, 2-4 oktober 2023
Available from: 2023-10-15 Created: 2023-10-27 Last updated: 2025-09-25Bibliographically approved
Stenman, T., Näppä, U., Rönngren, Y. & Melin-Johansson, C. (2023). “Daring to deal with the difficult and unexpected” registered nurses’ confidential conversations with patients with palliative care needs: a qualitative interview study. BMC Palliative Care, 22(1), Article ID 108.
Open this publication in new window or tab >>“Daring to deal with the difficult and unexpected” registered nurses’ confidential conversations with patients with palliative care needs: a qualitative interview study
2023 (English)In: BMC Palliative Care, E-ISSN 1472-684X, Vol. 22, no 1, article id 108Article in journal (Refereed) Published
Abstract [en]

Background

In palliative care, registered nurses provide advanced nursing care to relieve patients’ symptoms and increase their quality of life based on physical, mental, social and existential dimensions. Conversations, often about existential issues, are an important part of nursing and can affect quality of life positively. Confidential conversations between patients and nurses occur naturally while other nursing activities are being performed. Despite their great importance for palliative care these are rarely described.

Aim

To gain a deeper understanding of how nurses in palliative care experience and describe confidential conversations with patients.

Method

Secondary analysis of data from 17 open-ended face-to-face interviews with registered nurses in palliative care was conducted. Qualitative content analysis using an inductive approach was used to gain a deeper understanding and analyse the latent content.

Results

The confidential conversation was considered an important part of palliative care and is the nurse’s responsibility. This responsibility was described as complex and placed various demands on the nurses, both personal and professional. A prerequisite for the conversation was the interpersonal relationship. The conversation allowed the patient to process important matters not previously addressed or put into words. It had no predetermined content, was unplanned and entirely on the patient’s terms. For nurses the conversation could be experienced both as draining and a source of power and strength. The nurses also described safeguarding the patient through the conversation.

Conclusion

Nurses’ confidential conversations with patients are essential in palliative care and must be highlighted more to increase the quality of palliative care. The confidential conversations often have an existential content and are challenging for the nurses. Therefore, nurses need time, knowledge, and supervision to increase their conversation skills.

Place, publisher, year, edition, pages
Springer Nature, 2023
Keywords
Confidential conversations, Existential issues, Hospice, Nurse-patient-relationship, Palliative care, Qualitative research
National Category
Nursing
Identifiers
urn:nbn:se:miun:diva-48988 (URN)10.1186/s12904-023-01228-y (DOI)001037092500001 ()37518580 (PubMedID)2-s2.0-85165872314 (Scopus ID)
Funder
Mid Sweden University
Available from: 2023-08-08 Created: 2023-08-08 Last updated: 2025-09-25Bibliographically approved
Granrud, M., Grøndahl, V. A., Helgesen, A. K., Bååth, C., Olsson, C., Tillfors, M., . . . Sandsdalen, T. (2023). Health Care Personnel’s Perspectives on Quality of Palliative Care During the COVID-19 Pandemic: A Cross-Sectional Study. Journal of Multidisciplinary Healthcare, 16, 2893-2903
Open this publication in new window or tab >>Health Care Personnel’s Perspectives on Quality of Palliative Care During the COVID-19 Pandemic: A Cross-Sectional Study
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2023 (English)In: Journal of Multidisciplinary Healthcare, E-ISSN 1178-2390, Vol. 16, p. 2893-2903Article in journal (Refereed) Published
Abstract [en]

Purpose: The provision of high-quality palliative care is challenging, especially during a pandemic like COVID-19. The latter entailed major consequences for health care systems and health care personnel (HCP) in both specialist and community health care services, in Norway and worldwide. The aim of this study was to explore how the HCP perceived the quality of palliative care in nursing homes, medical care units, and intensive care units during the COVID-19 pandemic.

Methods: This study had a cross-sectional design. A total of 290 HCP from Norway participated in the study (RR = 25.8%) between October and December 2021. The questionnaire comprised items concerning respondents’ demographics and quality of care, the latter measured by the short form of the Quality from the Patient’s Perspective—Palliative Care instrument, adapted for HCP. The STROBE checklist was used.

Results: This study shows that the HCP scored subjective importance as higher in all dimensions, items and single items than their perception of the actual care received. This could indicate a need for improvement in all areas. Information about medication, opportunity to participate in decisions about medical and nursing care and continuity regarding receiving help from the same physician and nurse are examples of areas for improvement.

Conclusion: Study results indicate that HCP from nursing homes, medical care units, and intensive care units perceived that quality of palliative care provided was not in line with what they perceived to be important for the patient. This indicate that it was challenging to provide high-quality palliative care during the COVID-19 pandemic.

Place, publisher, year, edition, pages
Informa UK Limited, 2023
Keywords
COVID-19 pandemic, Health care personnel perspective, Palliative care, Quality of care
National Category
Nursing
Identifiers
urn:nbn:se:miun:diva-49671 (URN)10.2147/jmdh.s419442 (DOI)001079862400001 ()2-s2.0-85174708432 (Scopus ID)
Projects
The Palliative Quality Care Covid-19 multicenter study
Funder
Afa Trygghetsförsäkringsaktiebolag, DNR 200393The Research Council of Norway, 321741
Available from: 2023-10-27 Created: 2023-10-27 Last updated: 2025-09-25Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0001-9623-5813

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