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  • 1.
    Ainegren, Mats
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Jensen, Kurt
    Syddansk Universitet, Odense, Danmark.
    Rosdahl, Hans
    Swedish School of Sport and Health Sciences, GIH, Stockholm.
    Breathing resistance in automated metabolic systems is high in comparison with the Douglas Bag method and previous recommendations2018In: Proceedings of the Institution of Mechanical Engineers, Part P: Journal of Sports Engineering and Technology, ISSN 1754-3371, Vol. 232, no 2, p. 122-130Article in journal (Refereed)
    Abstract [en]

    The purpose of this study was to investigate the resistance (RES) to breathing in metabolic systems used for the distribution and measurement of pulmonary gas exchange. A mechanical lung simulator was used to standardize selected air flow rates ( , L/s). The delta pressure (∆p, Pa) between ambient air and the air inside the equipment was measured in the breathing valve’s mouthpiece adapter for four metabolic systems and four types of breathing valves. RES for the inspiratory and expiratory sides was calculated as RES = ∆p / , Pa/L/s. The results for RES showed significant (p < 0.05) between-group variance among the tested metabolic systems, as well as the breathing valves and between most of the completed . The lowest RES among the metabolic systems was found for a Douglas Bag system, with approximately half of the RES compared to the automated metabolic systems. The automated systems were found to have higher RES already at low  in comparison to previous recommendations. For the hardware components, the highest RES was found for the breathing valves while the lowest RES was found for the hoses. Conclusion: The results showed that RES in metabolic systems can be minimized through conscious choices of system design and hardware components. 

  • 2.
    Ainegren, Mats
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Jonsson, Patrik
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Electronics Design.
    Drag Area, Frontal Area and Drag Coefficient in Cross-Country Skiing Techniques2018In: Proceedings, Volume 2, ISEA 2018 / [ed] Hugo Espinosa, David Rowlands, Jonathan Shepherd, David Thiel, MDPI, 2018, Vol. 2, article id 313Conference paper (Refereed)
    Abstract [en]

    The aim of this study was to investigate the air drag, frontal area and coefficient of drag of cross-country skiing classical and free style techniques. One highly skilled cross-country skier performed skiing-like classical and free style techniques on a force plate in a wind tunnel. The skier was also photographed from the front in order to analyze the projected frontal area, which was determined from digital images using Matlab. From the results of the air drag and the frontal area measurements, the drag coefficient was also calculated. The results can be used by researchers to calculate the theoretical effect of air drag on cross-country skiing performance.

  • 3.
    Akram, Hoger
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Hur påverkar ledares beteende medarbetares arbetstillfredsställelse och arbetsmotivation?2019Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The employee's job satisfaction has received increasing attention from both researchers and employers. The majority of nowadays organizations executing continuously various surveys to find out how satisfied employees are with their tasks, work environment and development opportunities. Although that there are not many research studies that specifically show how leadership behaviours can affect employees job satisfaction, there is many studies that indicates there is a correlation between them.

     

    The purpose of this study is, to contribute to a better understanding of how different leadership behaviours can affect employee’s satisfaction and work motivation at the work. The quantitative research method has been applied, to address the relation between these subjects. Furthermore, the study has been carried out using a selection method known as snowball selection. The selection method has been an effective method for achieving many participants, which is an important parameter for statistical analysis. Total 306 employees from different companies with different work roles participated in the survey. However, the result of the study is based on 301 employees, since five of the participants were excluded during the analysis due to a lack of answers in the survey.

    The result of this study shows that leadership behaviours which concern employee participation, positive communication, employee development, social responsibility and empathy covary with employees work satisfaction and motivation. This means leadership behaviours have a significant impact on employees job satisfaction, which in turn impact employee work motivation.

  • 4.
    Anjert, Katarina
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Förutsättningar för ett proaktivt arbete i skolan: en systematisk litteraturöversikt av den proaktiva modellen Response to Intervention2018Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The education system has historically had a reactive rather than a proactive approach to its customers, that is, students' needs and the conditions for achieving the school's goals. A reactive way of working is still the norm, although today we are aware that the effect of reactive improvements is limited. We are in a paradigm shift where the education system seeks to find models that are based on a modern view of quality, which means putting the customer's needs at the center.

     

    The aim of the study is to contribute further knowledge of how we can drive quality improvements, thus increasing customer value within the Swedish education system. The study is conducted with a systematic literature review of articles on the model Response to Intervention. Categorization is based on Bergman and Klefsjö (2012) model for quality development based on customer needs and satisfaction, and Österbergs (2014) structural quality dimension.

     

    The prerequisites for driving quality improvements using the RTI model can be summarized with; competent staff, the right equipment for carrying out and analyzing screenings of the students, as well as time and support for the work. All the values in the quality management model are mentioned in the articles, which allows us to assume that the RTI model can be used to develop quality and create customer value in the school.

     

    It also requires a culture that values measurement and working with data in order for the RTI model to contribute to quality development. Since the US school system, where the RTI model has been applied so far, is more result-oriented than the Swedish, we assume that the US system is more beneficial for the implementation of the model to be successful.

     

  • 5.
    Bengtsson, Robin
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Metodutveckling av vidhäftningsbehandling för textila vävar2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    At   Trelleborg Engineered Coated Fabrics rubber coated fabrics are manufactured.   In order to apply rubber to fabrics it is indispensable to first add a rubber   adhesion to the fabric. At Trelleborg ECF a special calendaring machine is   used for this operation. While it is an effective machine for big production   volumes it is not as effective when new products are developed. Therefore two   new lab machines has been procured so that new products can be developed in   the lab. The intent of this project is to evaluate the new machines, find a   connection between lab and production machines and appraise the factors that   affect the adhesion. This has been done by testing different combinations of   settings in the process when the adhesion is added to the fabric.   Additionally an analysis of the production process has been done to manage   the connection between lab machines and the production machine. Though no   fully complete connection between the machines has been found the factors   affecting the adhesion has been evaluated and based on the knowledge obtained   from the project a proposition on how to improve the production process has   been made.

  • 6.
    Bergström, Anton
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Bredhe, Emelie
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Krympstudie inom additiv tillverkning: En fallstudie med elektronstrålesmältning av Ti6Al4V2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This project is a about studying and anylazing shrinkage during the   use of a EBM-machine in the material Ti6A14V. The study is done to anaylze   how prints of diffrent size and printing direction are affected by the   shrinkage. The project is done by two students at Mid Sweden University in   Östersund and the project is requested by the research department of the   university. Research has been made before the start of the project to give   the students a solid understanding in the matter. During the research for   information it was found that the shrink could be minimized by using   supportmaterial in the print. The design for the parts that was going to be   printed have been chosen through earlier studies of the matter where stairs   was recommended to easy be able to see what goes on in the different parts of   a print. Some details was also created so that measurements considering sharp   edges and round details could be checked for deformations if there was enough   time. Those were never measured since all the time of this project was   focused around the stairs. The stairs were printed in three different sizes.   They were also printed with and without supportmaterial and both standing up   and lying down in the printer EBM Arcam S12. When the parts had been printed   they were measured with a microscope called “Dino-Light edge Digital   Microscope”. The information gotten from these measurements were put into a   Microsoft Excel document where tables and graphs were created to make it easy   to spot the tendencies of the prints. The tendencies that were noticeable was   that the first and third step of every print had more shrink than the others.   This occurred no matter the size the stairs were but did not occur in the   parts printed with supportmaterial. No tendencies were noticed in the prints   with supportmaterial and the shrinkage that was noted in these prints might   also be because of the human factor. The trends are clearly visible in the   parts printed without supportmaterial. This might be because of the different   material in the printing plate that is stainless steel instead of Ti6Al4V.   This might cause problem for the layers that are printed closest to the   plate. The reason for shrinking in the details is also because of the fact   that the powder that is being printed gets melted and therefor shrinks. This   results in a thicker layer of powder everytime the powder is applied to the   printing surface. This is a problem that goes on throughout the whole print   no matter if supportmaterial is used or not. The work completed is considered to be well done.

  • 7.
    Boström, Jonas
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Technology and Management, Mechanical Engineering and Mathematics.
    Hillborg, Helene
    Region Västernorrland.
    Lilja, Johan
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Cultural Impact of Applying User Involvement  for Improving Healthcare Quality: A review of the impact on attitudes, values and assumptions among healthcare professionals and users2016In: Proceedings of the 19th QMOD Conference: Building a Culture for Quality, Innovation and Sustainability, 2016Conference paper (Refereed)
    Abstract [en]

    Purpose

    The purpose of this study is to provide a review of the impact on culture (attitudes, values and assumptions) among both healthcare professionals, as well as users, when involving users for improving quality in healthcare.

    Method

    The paper is based on an extensive, narrative literature review, covering 3786 papers.

    Findings

    The results indicate that there is currently limited research focusing on the impact of user involvement in quality improvement processes regarding professionals’ and users´ attitudes, values and/or assumptions. The articles identified during the study mentions situations and things which are said, during the process of development, and which can be interpreted as change in the culture. Although few articles specifically draw conclusions on user involvement as a “tool” for cultural change, the authors interpret several findings which strengthens that theory.

    Research limitations

    Research published in other databases could have been missed. The authors have tried to avoid this by using a snowball method reading references in identified articles.

    Practical implications

    Future research is needed to see if involvement activities in quality improvement processes can affect attitudes, values and assumptions in a positive way.

    Originality

    The review provides a platform for both future research and the development of current practice within the area. There has been literature reviews showing obstacles and enablers when using patients, users and relatives in quality improvement work, but few which investigates cultural change.

  • 8.
    Boström, Jonas
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Hillborg, Helene
    Region Västernorrland.
    Lilja, Johan
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Exploring Cultural Dynamics and Tensions when Applying Design Thinking for Improving Healthcare Quality: What is really going on?2018In: Proceedings of the 21th QMOD Conference: Building a Culture for Quality, Innovation and Sustainability / [ed] Su Mi Park-Daahlgard, 2018Conference paper (Refereed)
    Abstract [en]

    Purpose:

    The purpose of this paper is to contribute knowledge concerning the dynamics and potential cultural tensions that occur when applying user involvement and design thinking for improving quality in a healthcare setting.

    Method:

    The paper is based on a case study following a quality improvement project (QI) in a medium sized Swedish county council in the field of somatic care. The project involved eight healthcare professionals, one designer, four patients and two relatives. A multiple data collection method over a period of 10 months was used. It included individual interviews, e-mail correspondence and observations of workshops that covered the QI project.

    Findings:

    The result shows tensions between QI work and the daily clinical work of the participants. These tensions primarily concern the conflict between fast and slow processes, the problem of moving between different fields of knowledge, being a resource for the individual clinic and the system, and the participants' expectations and assumptions about roles and responsibilities in a QI project. Furthermore these findings could be interpreted as signs of a development culture in the healthcare context.

    Practical Implications:

    There are several practical implications. Among others, the insights can inspire how to approach and contextualize the current concepts, roles and methods of design thinking and user involvement so that they can be more easily understood and integrated into the existing culture and way of working in the healthcare sector.

    Originality:

    The study provides a unique insight into a case, trying to uncover what actually is going on, and perhaps why certain things are not happening at all, when user involvement and design practices are applied for improving healthcare quality.

  • 9.
    Botero, Carlos Alberto
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Koptyug, Andrey
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Jiménez-Piqué, Emilio
    Universitat Politècnica de Catalunya, Barcelona, Spain.
    Rännar, Lars-Erik
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Microstructure and nanomechanical behavior of modified 316L-based materials fabricated using EBM2018Conference paper (Refereed)
    Abstract [en]

    Stainless steel 316L based materials modified by the additions of iron-based wear-resistant alloys (Colferoloy@ 103 and 139) used for thermal spray coatings applications were fabricated by EBM. Process parameters were tailored to fabricate compact specimens of 1cm3 in an Arcam A2 (Arcam AB, Mölndal, Sweden) at Mid Sweden University. Microstructural features of the materials obtained were characterized by OM and SEM in polished and etched samples. Nanoindentation tests carried out at different penetration depths were performed on selected areas of the polished specimens to evaluate the materials micro/nano mechanical behavior and to establish correlations with the observed microstructure.

  • 10.
    Botero Vega, Carlos Alberto
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Jiménez-Piqué, Emilio
    Universitat Politècnica de Catalunya, Barcelona.
    Roos, Stefan
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Skoglund, Per
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Koptioug, Andrei
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Rännar, Lars-Erik
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Bäckström, Mikael
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Nanoindentation: a suitable tool in metal Additive Manufacturing2018Conference paper (Refereed)
  • 11.
    Brochs, Christoffer
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Defektidentifieringvid EBM-tillverkning2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Tillverkning av slutprodukter med additiv tillverkning   blir allt vanligare. Slutprodukter har högre krav på detaljens mekaniska   egenskaper än prototyper gör. Forskning har visat att porositeten är av stor   betydelse för en detaljs hållfasthet. Med additiv tillverkning finns goda   möjligheter för direkt processövervakning och kontrollsystem. Inom electron   beam melting finns sådana system men de saknas en validering av resultatet   från dom systemen. I de här arbetet har prover med designade defekter   tillverkats. LayerQam bilder från tillverkningen har analyserats med Defect   Detector. Data från analysen har visualiserats. Resultatet har studerats samt   att det har tagits fram en Defect Detector-analys med högre precision.   Utvalda prover har undersökts i ett tvärsnitt med optisk mikroskopi samt i 3D   med mikrotomografi. Undersökningarna har jämförts med varandra, de tyder på   att Defect Detector har brister i sin bedömning av densiteten. De designade   defekterna har en överskattad storlek samt brister i kompensation av   förvrängningen i synfältet i bilderna.

  • 12.
    Bystedt, Marie-Therese
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Samverkan mellan aktörer med avseende på livskvalitet och delaktighet för vuxna med funktionsvariationer boende på LSS-gruppbostäder2019Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    A well functioning collaboration between actors in society is expected by the citizens. One example is a caraccident where ambulance, firebrigade and police cooperate. For particularly vulnerable groups in society with many actors, the interaction between the actors is not obvious even if the citizens receive help and support efforts. This study charts the interaction between current actors through questionnaire responses and semi-structured interviews, based on the dimensions of collaboration, participation and the customer in the center. Triangulation of data was performed to identify factors associated with the complexity of coordinating and communicating services to meet the needs of citizens. The result shows that communication and networking with clear assignments and controls can give a consensus on the citizen, his needs and quality of life, which proves to be success factors for a functioning collaboration. But since there are many players, it is complex to get an overall picture and find forms for how communication and collaboration work best.

  • 13.
    Bäckström, Ingela
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Ingelsson, Pernilla
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Johansson, Catrin
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Bergman, Sandra
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Communicative Leadership development conduction to impact on   Quality culture and co-worker health2019In: 22nd QMOD conference on Quality and Service Sciences ICQSS 2019, 13-15 October: Leadership and strategies for Sustainable Quality and Innovation in the 4th Industrial Revolution / [ed] Su Mi Daahlgard-Park, Jens J. Dahlgaard,, Lund, 2019, Vol. 22Conference paper (Refereed)
    Abstract [en]

    Purpose – The purpose of this paper explore effects of a communicative leadership development program in an organization and to present and discuss results from assessing Quality Culture and co-worker health in the same organization.

     

    Methodology/approach –  In a company conducted a communicative leadership developing program, a questionnaire measuring QM values and co-worker health has been handed out to leaders and co-workers. Leaders conducted a communicative leadership developing program have been interviewed and observation studies have been conducted. 

     

    Findings – The interviewed and observed leaders are working with communicative leadership in a structured way, The measured factors, assessing quality culture and co-worker health showed rather high mean values.

     

    Practical implications – The communicative leadership developing program seams to help leaders to communicate in a structured way.

  • 14.
    Bäckström, Ingela
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Ingelsson, Pernilla
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Snyder, Kristen
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Hedlund, Christer
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Lilja, Johan
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Capturing value-based leadership in practice: Insights from developing and applying an AI-interview guide2018In: International Journal of Quality and Service Sciences, ISSN 1756-669X, E-ISSN 1756-6703, Vol. 10, no 4, p. 422-430Article in journal (Refereed)
    Abstract [en]

    Purpose – The purpose of this paper is to present and discuss the results from the appreciative inquiry (AI)-inspired interviews to explore the underlying values held by top managers and to identify soft aspects ofleadership.Design/methodology/approach – Top managers were interviewed as a part of a research project withthe aim to support the development of value-based leadership that integrates company values, organizationalculture, customer needs and sustainable development. A structured interview guide, inspired by AI, wasdeveloped and used to pinpoint their motivation and vision of a good organization to understand the valuesthat the managers had and to identify soft aspects of leadership. The interviews were analyzed in workshopswith the whole research teamand structured and visualized through affinity diagrams.Findings – The results showed the underlying values held by top managers and identified soft aspects ofleadership.Practical implications – The presented interview guide can be used to identify the top managers’underlying values, and the presented results from the interviews can be used to inspire other managers andleaders to develop their leadership in their striving of good leadership and effective organizations.Originality/value – The paper explains how to apply an AI-inspired interview guide in finding out valuebasedleadership and soft aspects of leadership for enhancing organizational culture.

  • 15.
    Carnerud, Daniel
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    25 years of quality management research – Outlines and Trends2018In: International Journal of Quality and Reliability Management, ISSN 0265-671X, Vol. 35, no 1, p. 208-231Article in journal (Refereed)
    Abstract [en]

    Purpose: The purpose of this paper is to explore and describe how research on quality management (QM) has evolved historically. The study includes the complete digital archive of three academic journals in the field of QM. Thereby, a unique depiction of how the general outlines of the field as well as trends in research topics have evolved through the years is presented. Design/methodology/approach: The study applies cluster and probabilistic topic modeling to unstructured data from The International Journal of Quality & Reliability Management, The TQM Journal and Total Quality Management & Business Excellence. In addition, trend analysis using support vector machine is performed. Findings: The study identifies six central, perpetual themes of QM research: control, costs, reliability and failure; service quality; TQM – implementation and performance; ISO – certification, standards and systems; Innovation, practices and learning and customers – research and product design. Additionally, historical surges and shifts in research focus are recognized in the study. From these trends, a decrease in interest in TQM and control of quality, costs and processes in favor of service quality, customer satisfaction, Six Sigma, Lean and innovation can be noted during the past decade. The results validate previous findings. Originality/value: Of the identified central themes, innovation, practices and learning appears not to have been documented as a fundamental part of QM research in previous studies. Thus, this theme can be regarded as a new perspective on QM research and thereby on QM.

  • 16.
    Carnerud, Daniel
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Jaca, Carmen
    Universidad de Navarra, TECNUN, San Sebastian, Spain.
    Bäckström, Ingela
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Kaizen and continuous improvement – trends and patterns over 30 years2018In: The TQM Journal, ISSN 1754-2731, E-ISSN 1754-274X, Vol. 30, no 4, p. 371-390Article in journal (Refereed)
    Abstract [en]

    Purpose: The purpose of this paper is to depict how Kaizen and continuous improvement (CI) are represented in scientific journals focusing on quality management (QM) from the 1980s until 2017. Additionally, the study aims to examine how Kaizen is studied and described and how the relationship between Kaizen and CI is portrayed. Design/methodology/approach: The study applies a mixed methods approach to search for tendencies and outlines concerning Kaizen and CI in four scientific journals focusing on QM and two focusing on OM. The data set contains entries from 1980 until 2017, which makes it possible to depict how Kaizen has evolved over more than 30 years. Findings: The findings show that Kaizen and CI attained special interest in the mid-1990s, after which interest appears to have decreased. However, the findings imply that a regenerated interest for the areas spiked post 2010. In addition, the results indicate that Kaizen is on the one hand accepted by one part of the management community but on the other hand completely ignored by the rest. Finally, the data illuminate a need to strengthen and clarify Kaizen’s theoretical basis and its relationship to CI. Practical implications: If an aspiration exists to increase the success rate of Kaizen implementation, the results from the study highlight the need to address and clarify epistemological, terminological and theoretical issues. Originality/value: Prior data mining studies pinpointing how Kaizen and CI have evolved over the last 30 years appear not to exist. 

  • 17.
    Danestad, Peter
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Markovic, Dragana
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Framgångsfaktorer och hinder vid införande av e-tjänster i kommunal verksamhet: Hur förbättrar man e-tjänster genom offensiv kvalitetsutveckling med kunden i centrum?2018Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Digitization is currently considered to be the most important factor of change affecting all parts of society, including the public sector. E-government is used to create more open public administration that supports innovation and participation, facilitates people's daily lives, providing higher quality and efficiency in the activities. In addition, e-government is expected to lower cost and maximize benefits for both citizens and companies as well as society at large.

    The goal of the Government has since 2012 been to make Sweden the leading country in the world in terms of utilizing the potential of digitization. Sweden has also been at the forefront in comparison with other countries in terms of internet use and citizens' use of e-government services. International comparisons show, for example, that Sweden is in sixth place, see the UN's latest compilation of e-government development in the world (UN-E Government survey 2016). However, in the same year, the Swedish National Audit Office (NAO) in its report (RIR 2016: 14) also found that public actors do not pursue this work according to Government objectives and that more can be done to develop e-government. According to the NAO, work on e-government has been short-term, overly delegated and characterized by a lack of overall responsibility and not managed in a cost-effective way.

    This case study sets out to investigate these conditions more closely, with a view to provide new knowledge about what is needed for a more successful introduction of e-services. A medium-sized municipality that introduced an e-service for the application for building permission, called "MittBygge", in 2015 was chosen as case study.

    Like previous research, this study identifies a number of crucial success factors that need to be taken into account when planning, introducing and following up the benefits of e-services. These success factors are: internal and external customer focus, education, leadership, communication, stakeholder response, the importance of measuring and defining success, sufficient resource allocation, employee involvement and commitment. The study's results also show the obstacles and challenges that may appear along the way towards more efficient and high-quality e-services. These are the absence of effective metrics, time constraints, low priority, insufficient educational efforts, difficulties with finding and understanding information, and the overall experience of e-service accessibility by the residents of the municipality. The results also show that the values behind offensive quality development, i.e.  putting the customer at the heart of the process, basing decisions on facts, working with processes, continuously working on improvements and creating conditions for stakeholder involvement, not only offers a good theoretical base for development and continuous improvement of activities but it is also an essential prerequisite for successful work.

     

  • 18.
    Douglas, Timothy E. L.
    et al.
    Lancaster University, United Kingdom.
    Hempel, Ute
    Technische Universität Dresden, Germany.
    Żydek, Jagoda
    AGH University of Science and Technology, Kraków, Poland.
    Vladescu, Alina
    National Institute for Optoelectronics, Romania; National Research Tomsk Polytechnic University, Russia.
    Pietryga, Krzysztof
    AGH University of Science and Technology, Kraków, Poland.
    Kaeswurm, Julia A. H.
    University of Stuttgart, Germany.
    Buchweitz, Maria
    University of Stuttgart, Germany.
    Surmenev, Roman A.
    National Research Tomsk Polytechnic University, Russia.
    Surmeneva, Maria A.
    National Research Tomsk Polytechnic University, Russia.
    Cotrut, Cosmin M.
    National Research Tomsk Polytechnic University, Russia; University Politechnica of Bucharest, Romania.
    Koptioug, Andrei
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Pamuła, Elzbieta
    AGH University of Science and Technology, Kraków, Poland.
    Pectin coatings on titanium alloy scaffolds produced by additive manufacturing: Promotion of human bone marrow stromal cell proliferation2018In: Materials letters (General ed.), ISSN 0167-577X, E-ISSN 1873-4979, Vol. 227, p. 225-228Article in journal (Refereed)
    Abstract [en]

    Ti6Al4V is a popular biomaterial for load-bearing implants for bone contact, which can be fabricated by additive manufacturing technologies. Their long-term success depends on their stable anchoring in surrounding bone, which in turn depends on formation of new bone tissue on the implant surface, for which adhesion and proliferation of bone-forming cells is a pre-requisite. Hence, surface coatings which promote cell adhesion and proliferation are desirable. Here, Ti6Al4V discs prepared by additive manufacturing (EBM) were coated with layers of pectins, calcium-binding polysaccharides derived from citrus (C) and apple (A), which also contained alkaline phosphatase (ALP), the enzyme responsible for mineralization of bone tissue. Adhesion and proliferation of human bone marrow stromal cells (hBMSC) were assessed. Proliferation after 7 days was increased by A-ALP coatings and, in particular, by C-ALP coatings. Cell morphology was similar on coated and uncoated samples. In conclusion, ALP-loaded pectin coatings promote hBMSC adhesion and proliferation. 

  • 19.
    Eckervig, Cecilia
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Madsen, Tove
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Att ta värderingar från ord till beteenden: Kan Appreciative Inquiry användas för att levandegöra värderingar i en organisation och dess kultur?2018Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Through tradition there has been a focus on "hard values" within total quality management, for an example statistical process measurements and problem-solving techniques. Research identifies the failure to create a supportive culture for improvements as one of the main reasons why organizations fail in their quality management initiatives. Despite the knowledge that culture is a mayor key to success, there is a gap of knowledge to how, and even if, it is possible to create a supportive quality culture. What defines culture is to a large extent the values it is based up on, and that the coworkers within an organization take ownership of these values. The purpose of this research is to contribute with knowledge towards how Appreciative Inquiry (AI) can be used within organizational work with values, culture, and to identify possible effects, if any, of the method.

    An explanatory case study at an organization in the south of Sweden was conducted through two dialogue-based workshops, an online survey, and a document study.

    The result shows that AI creates a structured dialogue about values and value-related behaviors and succeeds in bringing organizational values to life. This is shown though both the perceived and demonstrated changes within coworkers, towards being in agreement and understanding the values within an organization.

  • 20.
    Enakeyarhe, Omafume Matthew
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Leadership perspectives for Continuous Improvement: A Case study on leaders’ consistency for organizational transformation2018Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The changes experienced in society presents challenges that demands for reciprocal approach on continuous improvement within organizations. This entails fashioning work ways and standards that can adapt to these changes; a task that leaders or prospective leaders should be conversant with. Thus, this study investigates and present results that could assist leaders in understanding the importance of their engagement in continuous improvement as well as the relationship with partners.

    Investigation through means of interview, survey, observation and documents analysis were conducted at LBS Creative Senior High School (LBS Kreativa Gymnasiet). The research presented description of how the school through its various leaders work consistently with improving the school and its students.

    The result showed that the school, through relational leadership perspective operates with transparency, openness and the engagement of teaching and non-teaching staffs, which have enabled the transformation of work-culture to one that is consistence with improvement. The result also showed that the transformation has contributed to satisfaction as experienced by teachers, parents/guardians and partners, however partnership with companies was based on an order-deliver relationship and thus was not necessary to be part of the school’s continuous improvement plan.

  • 21.
    Eriksson, Love
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Flow Motion Technology: Cross country ski plate2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Within the framework of this   bachelor theses, a binding plate integrated with Flow Motion Technology   (FMT), has been developed on behalf of the company Marsblade®Ltd.   A binding plate is a plate mounted between the ski and the binding. Due to   the fact that the skating technique in cross country skiing has many   similarities with ice skating and that FMT has been a great success in ice   hockey contexts, the idea of a binding plate that utilizes the FMT technology   was raised. The developed plate can now be used to test and verify the   technology mounted on cross-country roller skis.

    The product development work   began with an overall pre-study to investigate how the end product could be   designed and finally received by its users. The idea was that the binding   plate will be of particular benefit to world-class cross country skiers. With   the help of creative and systematic methods, development has been pushed   forward. Through a methodological reduction process a final concept emerged   and has been dimensioned and manufactured.

    The binding plate produced is   comprised of seven sub-components. Three of these parts are unique. The   concept is based on a split chassis (one lower, and one upper part),   centrally assembled with a spring. The lower part has an arched surface at the   top that allows the top chassis to rock like an upside-down rocking chair.   The lower part, which is interchangeable, has been made in seven different   configurations, to enable the evaluation of two different radii and three   different swing designs in future tests.

    In the world of ice hockey, FMT's   rocking technique is described as being equally important as the introduction   of the composite stick and resembles the carving ski's breakthrough in alpine   skiing. However, product development in cross country skiing, has seen no   major breakthroughs for a very long time.

    The hope is that by integrating   the construction of FMT into the ski and though optimizing the weight of the   bindings, the product will be welcomed by ski associations and skiers   globally.

    The potential benefits of FMT   are: greater impulse in the leg kick-off, greater freedom of movement in the   ankle (allowing the user to wear a stiffer shoe), and an overall better ride   feeling. Combined this will increase the user’s cross country skiing performance.   With the final test product as a basis, these claims should be experimentally   investigated and proven.

  • 22.
    Eriksson, Maria
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Bäckström, Ingela
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Ingelsson, Pernilla
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Åslund, Anna
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering. Strömsunds Kommun.
    Measuring customer value in commercial experiences2018In: Total quality management and business excellence (Online), ISSN 1478-3363, E-ISSN 1478-3371, Vol. 29, no 5-6, p. 618-632Article in journal (Refereed)
    Abstract [en]

    Customer value is of importance to all businesses in the search for competitive advantage. To learn about what customers truly appreciate, measuring can be a vital source of information towards an understanding of what creates customer value. Commercial experiences are claimed to be an offering of their own, separate from goods and services. The existing tools and models for measuring customer value do not focus on the elements pointed out as vital for commercial experiences. A case study was performed on customers participating in a high-impact commercial experience to understand what is valuable to the customer. The results were used todevelop an approach to measuring customer value specifically for commercial experiences. In the study, questionnaires were designed to find out about custom erexpectations before the experience compared with customer satisfaction after theexperience in search for important factors of customer value. The study achieved a high score indicating a high level of received customer value, reinforcing the selected measurement variables. The approach proposes the development of a measuring tool consisting of 22 elements along with the WOW-impact specificallyadapted for measuring customer value in commercial experiences. This is one way of expressing the created experiential quality.

  • 23.
    Eriksson, Rasmus
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Discars flygegenskaper: Baserat på aerodynamiska mätningar2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This project   examines the possibilities of rating discs intended for use in discgolf after   a scale based on scientific tests. Tests are conducted in the wind tunnel at   Sportstech Research Centre at Mid Sweden University in Östersund in   collaboration with Kastaplast AB. Successful tests could lead to standardized   and more accurate ratings of disc that would facilitate for both customers   and manufacturers. Intentions are to foremost rate a discs speed rating but   will also examine the possibilities of seeing connections regarding glide and   turn. Tests may also lead to future studies regarding the understanding of   disc flight.

  • 24.
    Evander, Manne
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Studie hur Woolpowers sovsäckslakan    påverkar isoleringen och   temperaturgraderingen av olika sovsäckar och hur de förhåller sig till en   konkurrent2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    With the   help from different standards and articles, tests have been run on a sleeping   bag liner from the company Woolpower, on three different sleeping bags with   different grading for the temperature. Using a thermal manikin, a value for   the total insulation (heat resistance) was defined, and that value was   translated into different scales for temperature, including comfort-,   transition- and extreme temperature limits. All the sleeping bags show a   clear improvement of the insulation value when using the Woolpower liner,   which means that the grading for the temperature limits also changes.

    A liner   from a competitor company was also evaluated, not only to compare how well   Woolpower´s liner holds up on the market and how well the temperature that   the competing liner put on their product holds up to the value from this   test, but also to open up for a discussion how the grading of the products   used today can be changed to better fit its purpose. In this comparison   between Woolpower and the other company’s liner, Woolpower have a higher   insulation value in all the sleeping bags.

    These   questions the reliability of the marking on the liners that are used today,   since the results demonstrated in this study are far from what the product   claims. If Woolpowers liner was tested with the same method, would the result   be any different? It opens the possibility to introduce a separate standard   to determine the heat insulation potentials of the liner so that all the   producers follow the same guidelines.

  • 25.
    Granbom, Olle
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Drönare som verktyg för en lavintekniker: Möjligheter och begränsningar för en   lavinprognosdrönare2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Naturvårdsverket   erbjuder sedan 2015 lavinprognoser för den svenska fjällkedjan. Genom ett   förebyggande säkerhetsarbete är det naturvårds- verkets mål att minska   tillbud och olyckor i fjällen samt öka kunskapen om laviner hos människor som   vistas i lavinterräng. Prognoserna omfat- tar sex områden i Sverige och   publiceras dagligen under vintersäsongen för de olika områdena. För att   utveckla och förbättra lavinprognoserna samt materialet som publiceras i   naturvårdsverkets sociala kanaler kan eventuellt drönare användas.   Användandet av drönare kan möjliggöra dokumentation av lavinaktivitet eller   frånvaro av lavinaktivitet på svår- tillgängliga platser, samt att   dokumentation från ett större område än vad som dokumenteras idag kan samlas   in, då en drönare kan röra sig över stora områden på kort tid.   Prognosområdena utsätts under perioder för hårt väder och den omgivande   terrängen i områdena är varierande vilket resulterade i att denna studie om   en drönares kapacitet i lavinterräng ge- nomfördes.

    I studien samlades   information in om drönarens kapacitet samt rådande väderförhållanden, och   sammanställdes under testflygningar i Tarfala och Storulvån. Efter det att   testflygningarna genomförts utfördes en stu- die för att se huruvida ett   objekt kan storleksbestämmas från det material som samlats in från drönaren.   Studien visar på goda förbättringsmöjlig- heter för lavinprognostjänsten och   att god dokumentation kan erhållas från drönarens kamera. Vid för hård vind   och i vindbyar på över 10 m/s bör flygningar undvikas. Flygtiden påverkas   inte nämnvärt av köld och med enkla matematiska formler går det att bestämma   ungefärlig storlek på en lavinkägla.

  • 26.
    Gyllensvärd, Sofia
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Värdeskapande inom idrottsevenemang: Hur arbetar arrangörer för att främja ett högt upplevt kundvärde hos sina deltagare?2018Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In Sweden we have several major sports events and each of them attracts tens of thousands of participants each year. The organizers of these sporting events have the task of meeting the expectations of each participant (customer) and satisfy their needs. Customer value is a key concept in both Total Quality Management (TQM) and marketing and customer value creation is considered an important success factor for all organizations. Not least in the future when consumers increasingly want to be involved in designing the products they buy. The aim of the study was to achieve increased understanding of customer value creation in sports events by examining how organizers work todayand want to work in the future to promote a high level of customer value for their participants. Data was collected through five interviews with organizers of sports events. Analysis of the data showed that the organizers today use strategies and activities within 12 different themes with the aim of promoting a high level of customer value. A conclusion from the analysis was that organizers today offer their participants the opportunity to co-create customer value by adding the three building blocks dialogue, risk assessment and transparency. For future improvements and continued development in customer value creation three areas were identified: expanded/differentiated dialogue with participants, more collaborations and clear social responsibility and giving participants more mandate to participate in development and participate in the design of the events.

  • 27.
    Hansen, David
    et al.
    Aalborg Universitet .
    Lilja, Johan
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Jørgensen, Rasmus
    Technical University of Denmark.
    How Positive Practices at Work can Accelerate Transformation to a Lean Improvement Culture and Improve Organizational Effectiveness2018In: BOOK OF ABSTRACTS: 9th European Conference on Positive Psychology, 2018Conference paper (Refereed)
    Abstract [en]

    Organizations striving for operational excellence face new challenges in a world increasingly characterized by volatility, uncertainty, complexity, and ambiguity [1]. For decades, one of the answers to achieving operational excellence has been to pursue a continuous improvement culture such as through the Lean philosophy in order to engage and empower employees to continuously optimize resource utilization and thereby increase competitiveness [2]. However, many organizations only get short-term gains out of their efforts and fail with an actual Lean transformation and frequently, cultural change is mentioned as the hardest to manage [3]. At all organizational levels, people get under pressure that frequently leads to behavior un-favoring long-term excellence and certainly inhibiting continuous improvement culture. Psychological mechanisms induced by fear and high tempo are possible explanations.

    This paper aims for investigating whether positive practices at work [4] can accelerate transformation to a Lean improvement culture and contribute to improved organizational effectiveness.

    The study was carried out as an exploratory case study. The selected organization was identified due to its history with experimenting with positive practices and explicit focus on and strategic need for developing a Lean improvement culture. During the study, the researchers had extensive access to investigate daily operational improvement practices at the manufacturing plant. First, all improvement practices were mapped and the positive practices identified. Second, the improvement practices were analysed to assess their impact on developing Lean improvement culture together with a discussion of the difference between traditional improvement practices and the identified positive practices. Third, the positive practices with the highest assessed impact were further analysed in depth to investigate to what degree they also contributed to organizational effectiveness.

     

    References

    1. Bennett, N. & Lemoine, G. J. (2014). What VUCA really means for you. Harvard Business Review, 92(1), 27.

    2. Arlbjørn, J. S. & Freytag, P. V. (2013). Evidence of lean: a review of international peer-reviewed journal articles. International Journal of Operations and Production Management, 25(2), 174-205.

    3. Liker, J. K. (2004). The Toyota Way. New York: McGraw-Hill.

    4. Cameron, K., Mora, C., Leutscher, T. & Calarco, M. (2011). Effects of Positive Practices on Organizational Effectiveness. Journal of Applied Behavioral Science, 47(3), 266-308.

  • 28.
    Helsing-Wålstedt, Elin
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Värderingsbaserat ledarskap i praktiken: Om effekter av, och förutsättningar för, organisatoriskavärderingar som ledningsverktyg2018Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Values-based management in practiceOn effects of, and prerequisites for, organizational values as a management toolThis master thesis is based on a qualitative case study within the Master Degree in QualityManagement and Leadership at Mid Sweden University in Östersund. The purpose of thethesis was to contribute with knowledge and understanding about values-basedmanagement in practice, by studying possible effects of, and prerequisites for,organizational values as a management tool. The study was conducted at Komatsu Forestin Umeå through interviews with two first line managers, selected through strategy andconvenience. To complete the picture and enable data triangulation, a small culture studywas conducted, where one of the organization’s operations developers (OD) wasinterviewed and the environment within the plant was observed.The results from the interview with the OD and the observation of the environment werecompiled and analyzed according to the methods of culture analysis. A number of themeswere identified, that demonstrated prerequisites for, and practical signs of, implementationof the values and principles within the organizations own “way”, the Komatsu Way. Theinterviews with the first line managers were compiled and analyzed using an adaptedversion of a phenomenographic analyze method.Through the theoretical framework and the culture- and phenomenographic analysis thestudy pointed towards the findings that a holistic perspective, endurance and leadershipcommitment are important prerequisites when implementing a values-based way of leadingand working in an organization. Effects of using organizational values as a managementtool identified in the study was for example the values’ ability to work as guiding principlestowards the vision of the organization. Personal characteristics, structural conditions,knowledge and understanding about the values, a strong quality management culture andleadership commitment are examples of identified prerequisites for values-basedmanagement and organizational values as a management tool. The result of the study alsoindicated that using organizational values as a management tool can be challenging to afirst line manager with the daily operative work to consider. This seemed to be the caseeven though the organization has high ambitions as well as favorable prerequisites forimplementing a sustainable values-based leadership.

  • 29.
    Hosseini, Farhad
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Resan mot en produktion i världsklass: En studie av den faktiska vägen och hur en organisation kan sättas i rörelse mot ”World Class Manufacturing” (WCM)”2018Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The need for industrial improvement is greater than ever, especially regarding the increasing demands of the customers as well as the strong development of technology combined with a major globalization in trade, that leads to increasing numbers of competitors. By successfully working with continuous improvements, businesses can achieve increased competitiveness. In order to succeed, this requires an approach that focuses on participation and the use of appropriate methods that enable this kind of improvement.The purpose of this work is to provide knowledge about how organizations lead and orientate themselves in order to develop and achieve the ability to continuously improve their production. Through qualitative interviews, the writer has taken part of the experiences of key personnel who lead the implementation of the improvement program World Class Manufacturing (WCM) in Saint-Gobain, Sweden, ISOVER AB. The writer has used coding to summarize the outcome of qualitative interviews in different categories in order to express their meaning more clearly.The results of the work focus primarily on organizing the improvement program, leadership of the improvement program, positive cultural change in WCM-implementation and important factors for achieving set goals. The present study has shown that implementation of WCM can be time consuming and have a slow start-up phase. In order to succeed, the management of operations must ensure the needs in terms of the requisite resources for succeeding in implementing the WCM work, or, if needed, before start of the program, placed the right resources in place. The study shows that through a very well-developed concept that helps the business orientate itself throughout the journey, the implementation of the WCM is facilitated. The present work also shows that the business needs a managerial role that has an overall responsibility for the implementation process and this function should have a very good understanding of the concept that is very clear and consistent with what is demanded. This feature should also follow up the projects until the work has taken shape.

  • 30.
    Häggström, Marie
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Nursing Sciences.
    Bäckström, Ingela
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Ingelsson, Pernilla
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Carina, Edling
    Mid Sweden University, Faculty of Human Sciences, Department of Health Sciences.
    How can patient transfers be improved by combining QM, Nursing and Health care sciences?2018In: Proceedings of the 21th QMOD Conference: Building a Culture for Quality, Innovation and Sustainability / [ed] Su Mi Park-Daahlgard, 2018Conference paper (Refereed)
    Abstract [en]

    Purpose - The purpose of this paper is to present the state of the art when it comes to QM and nursing science, focusing on patient transfers from Intensive Care Unit (ICU)  to general wards, using the TQM values:  ‘customer focus’, ‘leadership commitment’, ‘participation of everybody’, ‘continuous improvement’, ‘process focus’ and ‘base decisions on facts’ as an analytical framework.

    Methodology/approach Literature from the research fields of QM and nursing sciences was reviewed and analyzed with the TQM values as a framework.

    Findings – No articles were found concerning QM within the specific area of patient transfer from ICU to general wards but the results are a summary of QM research and nursing science sorted under the TQM values. A result is that interdisciplinary care can improve a culture of safety and it can decrease mortality rates, staff turnover and increase quality of care and patient satisfaction. This means that there is a need for working with the QM culture in the patient transfer from ICU to general wards.

    Practical implications – This review identified a large need for empirical research in the field of health care where CI methods needs to be described, for example what tool or method that was applied and how it was applied and how the implementation were conducted.

  • 31.
    Ingelsson, Pernilla
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Bäckström, Ingela
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Snyder, Kristen
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Adapting a Lean leadership-training program within a health care organization through co-creation2018In: 21st QMOD conference on quality and service science ICQSS, 22-24 August 2018, Cardiff University, Wales, UK / [ed] Su Mi Park-Daahlgard, 2018Conference paper (Refereed)
    Abstract [en]

    Purpose –The purpose is to describe and evaluate a Lean leadership-training program within the healthcare sector, developed through a co-creative process with the intent of enhancing the possibilities for a context-specific adaption of Lean.

    Methodology/approach – A co-created leadership-training program, executed over a period of one year, is described both as a model development process and as the final training program. The program was evaluated through reflective discussions and feedback as well as a written final evaluation of the program from participants in the program.  

    Findings – Even though the process was not followed to the end the evaluation shows that the objectives of the training program was met, at least amongst the participators attended the whole program. Using a co-creative process when developing and realizing a leadership-training program enhances the possibilities for an organizational adaption of Lean to its own context. One condition for this approach to be successful is that the expectation on both the organization and the University needs to be in focus through the whole process. In addition the executive team needs to be continuously engaged and create conditions for the organization to realize the potential winnings from the training program.

  • 32.
    Ingelsson, Pernilla
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Bäckström, Ingela
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Snyder, Kristen
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Strengthening quality culture in private sector and health care: What can we learn from applying soft measures?2018In: Leadership in Health Services, ISSN 1751-1879, E-ISSN 1751-1887, Vol. 31, no 3, p. 276-292Article in journal (Refereed)
    Abstract [en]

    Purpose – The purpose of this study is to present a comprehensive approach to studying organizational culture using “soft measures” to facilitate sustainable quality development in organizations. The purpose is also to present, discuss and compare the results from a survey designed to measure a company’s value base.

    Design/methodology/approach – A number of different methods were used to collect soft data to study and measure organizational culture and at the same time influence the culture and the leadership within three organizations. One method, the survey, was used on two different occasions to obtain an overview of the culture within an organization and to investigate if the activities had influenced the culture and the leadership.

    Findings – The application of soft measures used by leaders to study and develop organizational culture resulted in statistically significant positive changes in organizational work culture, according to a pre-post survey after a short period of one year.

    Practical implications – The approach can be used by leaders in different types of organizations as the challenge of changing the organizational culture through the leadership seems to be a common challenge regardless of line of business.

    Originality/value – The study shows the benefits of using a comprehensive approach to assess an organization’s culture based on qualitative measures and analysis.

  • 33.
    Ingelsson, Pernilla
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Snyder, Kristen
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Bäckström, Ingela
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Developing value-based leadership for sustainable quality development: Let’s do it2018Conference paper (Refereed)
    Abstract [en]

    Introduction

    In a report in Harvard Business Review, Grant (2016) cited that one of the most critical factors for building quality and innovation in business today is the role of values. Companies that are grounded in clearly articulated values create conditions for employees to be creative and divergent, which is a key ingredient for quality improvement and innovation (ibid). The industrial model that valued compliance and order, is being replaced by a model that values employee engagement as necessary for meeting the needs of customers and improving quality (ibid). This is possible when employees are clear about the values from which decisions are made and understand the reasons why companies choose certain practices. No longer is the “what” and “how” of business practice sufficient to ensure quality: employees need to understand “why” they do what they do to establish a sense of identity and culture for quality innovation (Pink, 2006; Sinek, 2009).

    Understanding values, including what they are and how they are developed is a contemporary challenge for many business leaders. Values are embedded in an organizations culture and reflected in the behaviors, language and symbol systems used in an organization (Schein, 2004). According to Hildebrandt (1991), changing the corporate culture is increasingly recognized as one of the primary conditions for successfully developing quality in business.  At the same time research shows that the majority of quality initiatives fail due to a lack of understanding about culture (Turesky & Connell, 2010, ). Instead, many leaders remain stuck in a leadership approach that worked in the past and miss opportunities to build energy that is revitalizing (Boyatzis & McKee, 2005).

    Proponents of design thinking suggest there is much to learn from designers about how to understand and develop culture (Brown, 2008). Leavy (2010) states that there is a “growing recognition that ‘design thinking’ or the creative principles long associated with the design function, may now have something very significant to offer when applied…to business management and strategy development” (p. 5-6). Design thinking offers possibilities to develop innovation in management to generate sustainability in business excellence through high engagement and high performance organizational culture.

    In 2015, a project was initiated through financing from KK Stiftelsen to help business leaders develop a value-based leadership to support sustainable quality innovation in manufacturing. Design thinking was applied as part of the research and innovation approach to gain insights into the challenges facing leaders and to develop prototypes for understanding and building cultures of success through value-based leadership.  

    The purpose of this paper is to present findings from years one and two of the project to examine the cultures within three manufacturing companies and the corresponding leadership practices. Specifically, we address the question: what can we learn from business leaders about the constraints and possibilities to developing a value-based leadership in manufacturing; and what tools can be applied to build a culture of innovation and engagement that resonates with company values and support strategic planning and business excellence?

     

    Method

    A three-year multi-site case study was conducted in collaboration with three manufacturing companies in Sweden. Data were collected through a series of workshops to gain insights into the constraints and possibilities for leaders in manufacturing to develop a value-based leadership to support sustainable quality development. Data were gathered through a 1) leadership survey, 2) interviews with three general directors, 3) focus groups with middle and top-level managers, 4) observations and cultural analysis, survey, 5) storytelling and appreciative inquiry, and 6) an employee questionnaire. The study design was based on a collaborative, iterative model using the Stanford Design thinking framework (Ling, 2015): 1) empathy, 2) framing, 3) ideation, 4) prototyping, and 5) testing the prototypes with users. Respondents in the study represent leadership teams in three Swedish manufacturing companies and their employees. Company A includes 16 middle management leaders and two production leaders, and one general director. Company B is represented by ten middle managers and one production leader. Company C is represented by three middle managers, one production leader, and one general director.

               

    Findings

    The findings indicated that in general there is a lack of dialogue among leaders about what is leadership, what is culture and what is meant by values in the organization. As well, there is a heavy emphasis on structure and process, yet at the same time there lacks a clear understanding about why the structures exist and how they can be used to spawn innovation. Moreover, participating leaders in manufacturing succumb to a crisis leadership model that results from the heavy emphasis on productivity and bottom-line effectiveness. Leaders in each of the companies repeatedly expressed the need to develop structures and systems of leadership that would free them to become proactive. Participants also recognized a positive side effect they believed would result in the form of employee engagement and shared decision making if they had the opportunity to focus on long-term development.

           Design thinking and the methods used to develop work culture, including appreciative inquiry, storytelling and coaching, provided leaders with new insights into the culture within the company. Leaders were able to identify both constraints and possibilities for changing the culture from disengagement to engagement. Through the process, they also began to identify values and recognized the importance of valuing employees to affect innovation and build a culture of engagement. We also witnessed increased dialogue among leaders that reflected an understanding of the importance to engage middle managers and employees in problem solving and innovation.

     

    Boyatzis R., McKee, A. (2005) Resonant leadership. Boston: Harvard Business School Press.

    Brown, T. (2008) “Design thinking". Harvard Business Review, pp. 1-10

    Grant, A. (2016) “How to build a culture of originality”. Harvard Business Review. March 2016. 86- 94.

    Hildebrandt, S. 1991. Quality culture and TQM. Total Quality Management, 2, 1-15.

    Leavy, B. (2010) “Design thinking: a new mental model of value innovation”. Strategy & Leadership. Vol. 38, no 3., pp. 5-14

    Ling, D. (2015) Complete design thinking guide for successful professionals. Singapore: Emerge Creatives Group.

    Pink, D. (2006) A whole new mind: why right-brainers will rule the world. New York: Riverhead Books.

    Schein, E. H. 2004. Organizational culture and leadership (3. ed.). San Francisco: Jossey-Bass.

    Sinek, S. (2009). Start with Why: how great leaders inspire everyone to take action. New York: Penguin Group.

    Turesky, E. F., Connell, P. (2010). “Off the rails: understanding the derailment of a Lean manufacturing initiative”. Organization Management Journal. 7, pp. 110-132

  • 34.
    Johanna, Hopstadius
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Skapa delaktighet och förändring bland medarbetare.: En intervjustudie om synen på delaktighet och förändring inom offentlig sektorn i Västerbotten2018Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Public organizations in Sweden are facing major changes and trials ahead (Häll, 2017). Health care establishments has been given higher demands to achieve higher efficiency, increased quality and accessibility while at the same time having less financial means to achieve the same. This requires major changes to their organization (Engström Kullén, 2009). In the case of sustainable work toward change, the employees' involvement is important. Their managers need to be engaged and enable the conditions required for their employee participation (Larsson, 2008).The purpose of this study is to provide insight into how first line managers leaders in participation and change, as well as on success factors for participation and change in employment.The interviews were transcribed, and quotes were selected and categorized under the terms: “Participation”, “Change”, “Ability to Create Participation” and “Ability to Work toward Change”. The quotes were analysed and words carrying value were extracted. Key words under the category “,” Participation” are: commitment, community, co-determination. For “Change”: trust, goal-identification, mapping study.Conclusions drawn from the study indicate that the employees are experts of their own organization and can therefore achieve more about the daily than their first line managers and should therefore be valued for that within their organization. It is easier to elicit participation and facilitate true change in the core of the organization using the employees’ expertise rather than from directives from senior executives or from lofty political fluctuations

  • 35.
    Karlell, Kerstin
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Leda föratt stärka en kvalitetskultur: Genom mjuka värderingar och struktur enligt Teal2019Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    For organizations to succeed in quality management   values ​​that support a quality culture are crucial, where committed   leadership is one of these values. Leadership and culture are different sides   of the same coin. But even though they affect each other, there is little   knowledge of what leaders actually do and how they behave and act to   strengthen a quality culture. Previous studies have shown that it´s   especially the soft values; committed leadership, everyone's   involvement/collaboration and customer orientation that amount to good   results regarding quality management. The purpose of the study was to   describe how leaders strengthen a quality culture and describe a structure to   lead a quality culture according to the organizational model Teal. The   research questions were; what do leaders do to strengthen a quality culture,   and how do leaders behave in order to strengthen a quality culture? The   method was a qualitative case study with literature studies, focus interviews   and observations. Eight interviews were conducted at a company with a culture   that foremost is Teal. The interviews were coded based on the values ​​in   quality culture and resulted in case studies specific values, behavior   despriptions of these and a structure to strengthen a quality culture. The   results showed that what the leaders did to strengthen the quality culture   was to focus on the values ​​of committed leadership and everyone's   participation/collaboration, that is, soft values ​​which are the ones that   above all provide good results in quality management. The conduct of the   leaders, linked to the values, ​​resulted in structures to strengthen a   quality culture according to Teal. Both the case study's specific values   ​​and structures can provide knowledge, support and inspiration to   organizations and leaders who aim to strengthen a quality culture.

  • 36.
    Karlsson, Pär
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Hedman, Jonas
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Utveckling av beräkningsmodell för luftpermeabilitet i textilier: Ett arbete utfört på uppdrag av Klättermusen2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Denna rapport beskriver arbetet med att skapa en ny   modell för att bestämma MFR (massflow resistance) på klädesplagg. MFR är   outdoorföretaget Klättermusens egna mått på luftpermeabilitet, vilket   motsvarar den mängd luft som släpps igenom plaggen. Arbetet har genomgått tre   projektfaser i form av textiltester, analytiska beräkningar samt   vindtunneltester.

    Uppstarten av projektet har innefattat att få   grundläggande kunskap om luftpermeabiliteten i textilier. Men också för att   se vad som tidigare har studerats inom området och använda den kunskapen som   grund för genomförandet av projektet.

    Arbetet har bestått av omfattande textiltester med   standardiserade mätmetoder för att få ökad förståelse för de olika   textiliernas egenskaper. Resultatet från textiltesterna användes sedan i de   analytiska beräkningarna. Utifrån dessa skapades en ny beräkningsmodell med   målsättningen att generera korrekta MFR-nivåer för plaggen.

    Vindtunneltester genomfördes för att verifiera den   analytiska beräkningsmodellen. Utifrån testpersonernas upplevelse gavs   personliga bedömningar på plaggens MFR-nivåer.

    Resultatet från jämförelsen mellan analytiska   beräkningar och de subjektiva bedömningarna från vindtunneltestet, visar att   dessa överensstämmer väl med varandra. Detta visar att beräkningsmodellen   fungerar väl för att kunna bestämma MFR-nivåerna utifrån projektets   förutsättningar.

  • 37.
    Kemi, Magnus
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Produktutveckling av kulsektorventil Ramén KS-1: Ett projekt i samarbete med Aim Sweden AB och Ramén Valves AB2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This product development project of the ball sector   valve Ramén KS-1 has been carried through in cooperation with the companies   Aim Sweden AB and Ramén Valves AB. The purpose of the project is to make it   possible for Ramén Valves to offer a titanium ball sector valve with   DIN-standard flanges and a build length which can be customizable to the   customer needs. The goal of the project is to create a CAD-model of a   detailed construction which fulfills strength and maneuverability   requirements. It is to be possible to change the length of the CAD-model to   required build length. Ramén Valves’ titanium ball sector valves are today   manufactured in China, which from time to time demands that Ramén Valves buy   more valves than their customers have ordered. This causes warehousing costs   and an economic uncertainty. This can be solved by assigning Aim Sweden to   manufacture the titanium valves by additive manufacturing which makes it   possible to single piece produce as many valves as Ramén Valves’ customers   have ordered. Additive manufacturing also entails the possibility to produce   valves with DIN-standard flanges and customizable build length without   increasing manufacturing costs. Ball sector valves with flanges and a   customizable length complete Ramén Valves’ range of products which today is   limited to valves with wafer connection and a unique build length. The   limitations of the project are construction of DIN-standard flanges, a   section with customizable length and a new connection between the two parts   of the valve. The project was carried through as an iterative product   development process. It started with gathering of information followed by   development of concepts, followed by evaluation, followed by further   development of the concepts. This process was repeated until three different   concepts and finally a detailed construction were developed. All concepts and   the detailed construction were created as CAD-models with the software   Solidworks. Their strength was analyzed through FEM and calculations and   their bolt joints were sized through calculations. From conclusions of the   analysis next generation of concepts were developed, The final result, the   detailed construction, fulfills the requirements and makes it possible for   Ramén Valves to offer a unique product and to reach a wider range of   customers. The detailed construction can also be manufactured with shorter   lead than today.

  • 38.
    Klingvall Ek, Rebecca
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Electron beam melting: Impact of part surface properties on metal fatigue and bone ingrowth2019Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    Abstract

    The aim of this thesis is to investigate aspects on how additive manufacturing (AM) contributes to functional bone implants with the use of the electron beam melting (EBM) technology. AM manufactures parts according to computer-aided design, and the EBM technology melts powder using an electron beam, which acts similar to a laser beam. The topics discussed in this thesis are related to surface roughness that originate from the melted metal powder, and the thesis tries to define some aspects that affect implant functionality. Process parameters steering the electron beam and biocompatibility arising from the surface texture were the initial parts of the PhD studies, and the other half focused on post-processing and fatigue, which are important for medical and industrial applications. There are six studies in this compilation thesis. They are abbreviated as P - process parameters, M - medical applications, and F - fatigue. Studies P, M2, F2, and F3 are journal articles, and M1 and F1 are conference proceedings.

    Study P used design of experiments to investigate how process parameters affect the surface roughness of as-built EBM-manufactured parts and concluded that beam speed and energy (current) were the most important parameters that influence the surface roughness.

    In studies M1 and M2, EBM-manufactured specimens of cobalt-chromium and titanium alloys were used to evaluate biocompatibility. The blood chamber method quantified the reactions of the human whole blood in contact with the metal surfaces, and the results showed how the as-built EBM surface roughness contributed to coagulation and bone healing.

    Rotating beam fatigue equipment was used in studies F1–F3 and study F1 discussed the size effect on fatigue loaded as-built specimens and included specimens with different sizes and with or without hot isostatic pressing (HIP). Study F2 compared as-built and machined specimens and study F3 investigated how Hirtisation, which is a patented electrochemical surface treatment, and HIP affect the fatigue properties that originate from the electrochemical polishing surface topography. The studies showed that a decreased surface roughness increased the fatigue resistance while the stress concentrations (Kt) in the surface of EBM-manufactured specimens decreased.

    The thesis concludes that EBM-manufactured as-built surfaces are suitable for direct contact with the bone, and that HIP does not improve the fatigue resistance of parts with as-built surfaces, where crack initiation starts at notches.

  • 39.
    Klingvall Ek, Rebecca
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Bäckström, Mikael
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Rännar, Lars-Erik
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Fatigue properties of electrochemical polished and hot isostatic pressed Ti6A14V manufactured by electron beam meltingIn: Article in journal (Refereed)
  • 40.
    Klingvall Ek, Rebecca
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Bäckström, Mikael
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Rännar, Lars-Erik
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Influence of the surface topography of additive manufactured Ti6A14V on fatigue and calculations of the stress concentration factorIn: Article in journal (Refereed)
  • 41.
    Koptioug, Andrei
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Bäckström, Mikael
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Ainegren, Mats
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Nilsson, Kajsa
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Studying Moisture Transport Trough "Active" Fabrics Using Humidity-Temperature Sensor Nodes2018In: Proceedings, Volume 2, ISEA 2018: / [ed] Dr Hugo Espinosa, David R. Rowlands, Jonathan Shepherd, Professor David Thiel, 2018, Vol. 2, p. 230-, article id 6Conference paper (Refereed)
    Abstract [en]

    Active fabrics providing better comfort of the garments and footwear rapidly become an essential part of our life. However, only limited information about the performance of such fabrics is commonly available for the garment and footwear designers, and tests are often done only with the final products. Thus development of the objective testing methods for the fabric assemblies containing microporous membranes and garments using them is one of the important topics. Garment tests in the climate chamber when exercising in windy and rainy conditions with a set of temperature and humidity sensors placed over the body allow comparing manufactured garments for thermal and humidity comfort. To allow for better material testing a new laboratory setup was developed for studying the dynamics of the humidity transport through different fabrics at realistic conditions in extension of the existing ISO test procedure. Present paper discusses the experimental procedures and first results acquired with new setup.

  • 42.
    Koptioug, Andrei
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Bäckström, Mikael
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Botero Vega, Carlos Alberto
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Popov, Vladimir
    Israel Institute of Metals, Technion R&D Foundation, Technion City, 3200003, Haifa, Israel.
    Chudinova, Ekaterina
    Tomsk Polytechnic University, Tomsk, Russia.
    Developing new materials for Electron Beam Melting: experiences and challenges2018Conference paper (Refereed)
    Abstract [en]

    Lack of industrially available materials for additive manufacturing (AM) of metallic materials along with the promises of materials with improved or unique properties provides a strong drive for developing new process/material combinations. As powder bed technologies for metallic materials are relatively new to the market, and to some extent are only maturing, developers of new process/material combinations have certain challenges to overcome. Firstly, basic knowledge on the behavior of materials (even those well established for other applications) under extreme conditions of melting/solidification with beam-based AM methods is far from being adequate. Secondly, manufacturing of the equipment is up to date driven by industrial application, thus optimization of the AM machines for small test batches of powders is still belongs to research and development projects. Also, majority of the powder manufacturers are primarily driven by the market development, and even they are well aware of the demands imposed by the powder bed AM machines, availability of small test batches of adequate powders may be problematic or at least quite costly for the R&D oriented users. Present paper describes the experiences in developing new materials for EBM A2 machine by Arcam EBM, modified for operating with powder batches of 100-200 ml and less. In particular it discusses achievements and challenges of working with powders from different materials with specifications far beyond the range suggested by machine manufacturer. Also it discusses the possibility of using blended rather than pre-alloyed powders for achieving both composite-like and alloyed materials in the same part by steering electron beam energy deposition strategy.

  • 43.
    Koptioug, Andrei
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Rännar, Lars-Erik
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Botero Vega, Carlos Alberto
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Bäckström, Mikael
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Popov, Vladimir
    Israel Institute of Metals, Technion R&D Foundation, Technion City, 3200003, Haifa, Israel.
    Unique material compositions obtained by Electron beam melting of blended powders2018In: Euro PM2018 Proceedings, European Powder Metallurgy Association, EPMA , 2018Conference paper (Refereed)
    Abstract [en]

    Today powder bed fusion based (PBF) additive manufacturing (AM) methods in metallic materials mainly employ pre-alloyed precursor powders. It was even somehow assumed that in situ alloying of the blended powders will not be effective and such PBF processing will not yield any valuable materials. Recent studies carried out both for laser- and electron beam- based PBF have demonstrated possibilities of using precursors blended from both elemental and alloyed powders. We also demonstrate that composites and alloys indeed can be manufactured from a range of different pre-blended powders with Electron Beam Melting (EBM). It is also possible achieving both composites and alloys by design in different parts of the manufactured components by varying the beam energy deposition strategy. Using sequentially fed precursor powders together with a new powder delivery system also allows manufacturing of the functionally graded materials with gradual composition variation. Blended powder precursors and sequential powder feeding should provide opportunities of manufacturing components with changing composition and material properties in a single manufacturing process. It makes possible modern industrial manufacturing of materials similar to Damascus steels, and other composites and composite-like materials in combinations with alloyed and gradient sections by choice in different parts of components.  

  • 44.
    Kuisma, Kiia
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Continuous Improvement Over the Long Term: A Cross-national Study of How Continuous Improvement Can Be Sustained2018Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    According to research, continuous improvement is an essential element of different quality management systems, while work with continuous improvement in organizations has been studied to be frequently too limited in scope and difficult to sustain. Therefore, the purpose of this study was to contribute with knowledge on how organizations can work to sustain continuous improvement.

     

    The empirical data was collected through qualitative, semi-structured interviews of seven leaders representing manufacturing companies either in Sweden or in Finland. The companies have adopted Lean management and work with continuous improvement successfully.

     

    The results showed that the studied organizations have their unique ways of working with and sustaining continuous improvement, even though there are similarities. According to the studied organizations, the most important factors that enable sustaining continuous improvement were related to leadership, leadership attributes, and strategic planning; processes, techniques, and tools; as well as working environment and culture. The results showed that critical for sustaining continuous improvement are leaders prioritizing continuous improvement and manifesting the priority through several ways. Commitment to continuous improvement in the long term is vital and can be trained. While everyone working along with shared practices is important for continuous improvement, involving employees to use their capabilities to develop these practices supports sustaining continuous improvement. The studied organizations have differences in how they see that their work with continuous improvement would look like if they had the best opportunities to work with continuous improvement, even though some similar themes were found.

    The study concluded that continuous improvement has been adapted to the needs and situations of the organizations. Self-developed practices are means of putting the principles supporting continuous improvement into practice and developing the culture towards the values and principles. For a successful work with sustaining continuous improvement, it is important to build and form structures and practices in alignment with the strategic objectives of the organization, taking into account the organizational context.

  • 45.
    Lagrosen, S.
    et al.
    Linnéuniversitetet, Kalmar.
    Lagrosen, Yvonne
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    The effects of workplace learning on employee health2018In: Proceedings of the International Conference on Intellectual Capital, Knowledge Management and Organisational Learning, ICICKM, Academic Conferences and Publishing International Limited, 2018, p. 143-150Conference paper (Refereed)
    Abstract [en]

    The purpose of this paper is to examine associations between workplace learning and the health of the employees. In addition, connections to flow, sense of coherence, sexual harassment and workplace bullying are investigated. A questionnaire was constructed including previously tested constructs of workplace learning, workplace health and flow as well as new constructs concerning Sense of Coherence, sexual harassment and workplace bullying. The survey was delivered to a sample of Swedish secondary school teachers. 311 questionnaires were returned. They were analysed with correlation analyses and cluster analysis. The findings indicate significant associations between workplace learning and workplace health as well as Sense of Coherence, flow and workplace bullying. However, there was no significant correlation between sexual harassment and any of the other factors except workplace health. On the other hand, workplace health was found to be significantly related to flow and sense of coherence. The research implications of the findings are that workplace learning can be a means of improving the health of the employees as well as decreasing the risk of workplace bullying. Moreover, workplace learning may contribute to flow which in turn is also connected to workplace health. The findings are related to a theoretical framework with contributions from workplace learning, positive psychology and workplace health promotion. The implications for practitioners are that there is an additional reason to focus on workplace learning in organisations, namely the prospect of a healthier workplace. No previous research has addressed the associations between workplace learning, flow, bullying and health and in general, research into connections between learning and health at workplaces is very limited. Thus, the study has certain originality. 

  • 46.
    Larsson, Arvid
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Utveckling av elektronisk måltavla: Lägesgivning med akustik och multilateration.2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This report   presents a bachelor thesis in mechanical engineering. The purpose of the   study is to investigate electronic target systems, also called LOMAH   (Location Of Miss And Hit). The object of the study is to investigate whether   it is possible to develop a system at a lower cost than commercial systems,   using standard tools and standard components. The electronic target systems that currently exist in the market are   in a relatively high price range. The technical platforms used in the study   are an Arduino microcontroller card with the programming language C++ and a   Raspberry Pi computer with the programming language Python. The Arduino is   used for timing and the Raspberry Pi is used for numerical calculations. They   are inexpensive training and development platforms that have a large user   base.

    Multilateration   is the mathematical method used in the study to calculate the point of   impact. Multilateration is using the ”Time Diffrence Of Arrival” and a known   propagation speed to find the location of the signal source. Multilateration is also used at airports for   locating aircrafts and with mobile masts for locating mobile phones. In order   to gain an understanding of how an electronic target system can be   constructed, extensive literature studies are made in the theoretical   background of electronic target systems. Experiments with the components have   been carried out and prototypes have been built to investigate a complete   solution. In the report's results, two prototypes are presented with hit   statistics and oscilloscope images for the different signals of the sensors   after the moment the target is shoot.

  • 47.
    Lauritzen, Ulrika
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Verksamhetsutveckling i en funktionell struktur: Hur kultur, struktur och ledarskap samverkar2019Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Under de senaste åren har energibranschen mött nya utmaningar som förändrat förutsättningarna, i en tidigare stabil verksamhet som kännetecknats av god tillväxt och kapitalintensitet. De nya utmaningarna inom branschen har lett till ett behov av att förändra sättet att organisera och leda verksamheterna. Många koncerner inom energibranschen har hierarkiska, funktionsstyrda strukturer som betraktas som mekaniska, reaktiva system med ett internt fokus. De nya förutsättningarna kräver hög flexibilitet, proaktiva system med ett externt fokus. Total Quality Management (TQM) har lanserats som framgångsrika koncept för att uppnå detta. Studier visar att en lyckad implementering av dessa koncept kräver en stark företagskultur, ett engagerat ledarskap och en struktur anpassad till TQM (Bergman och Klefsjö, 2012; Ljungberg och Larsson, 2012) Många organisationer i energibranschen står inför en genomgripande förändring av kultur, struktur och ledarskap. Genom att medvetandegöra och belysa dessa faktorer ökar möjligheterna att motverka oönskade kulturella effekter och därmed underlätta förändringen. Föreliggande studie har undersökt hur kultur, struktur och ledarskap samverkar genom att kartlägga dessa faktorer, i en organisation med en funktionell struktur. Studien har genomförts som en fallstudie där även en organisations styrkor respektive svagheter avseende kultur, struktur och ledarskap ur ett TQM-perspektiv har beskrivits. Resultatet visade att samverkan mellan kultur, struktur och ledarskap kan beskrivas som en iterativ, interagerande process. Ledarskapet har förmåga att påverka värderingar, kultur och struktur, samtidigt som strukturen bär på värderingar och kultur som påverkar ledarskapet. Ledarskapet i fallstudien dominerades av värderingar, som stämmer överens med TQM, även kulturen dominerades av dessa värderingar, trots den funktionella strukturen. Men studien påvisade även att den funktionella strukturen hade en viss inverkan både på kultur och ledarskap. Resultatet visade också en brist på struktur anpassad till den rådande kulturen och ledarskapet i fallstudien, eftersom den funktionella strukturen visade sig vara dominerande

  • 48.
    Laurizohn, Jacob
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Variation i tjänsteprocesser: Hur kan variationer hanteras2018Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of the study was to generate an understanding about how variation is expressed and can be managed in service companies. Through a qualitative study, empirical material has been collected via interviews at a Scandinavian FinTech company. The result of the study showed, in comparison to available research, that the organization could develop in several areas to better manage variation. Some of the main identified areas for improvement was:

     

    • Map the business processes.

     

    • Coherent strategy for measurement that creates a link between data capture, compilation, presentation, communication, analysis and action.

     

    • Introduction of an Intranet.

     

    • Use of systematic improvement work when solving problems.

     

    • Implement a statistical approach to one or more processes to determine variation.

     

    Findings from the study indicated that the understanding of measurement and improvement work seems to decrease, the closer the operational organization the respondent is working. Furthermore, the author concludes that there is a strong driving force in the organization including both managers and employees to develop business processes and that corporate culture seems to be well developed for this. It may be considered as a good starting point to push through the changes that are required to be better manage future variations in processes.

  • 49.
    Lemon, André
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Koncept AA: En justerbar skärhållare till snöplogar2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    All snowploughs have   different designs and construction. One of the areas that separates the   snowploughs is the attachment of the blade, which can either be fixedly   mounted or mounted in a self-triggering blade holder. The main task of the   blade holder is to spring back when the plough is passed over an obstacle,   for example a manhole cover. This protects the equipment, the truck and the   driver in the truck from accidents. AB Mählers & Söner is one of the   companies that manufactures and sells snow removal equipment for trucks. AB   Mählers & Söners uses self-triggering blade holders and each blade is   mounted in one or more blade holders. AB Mählers & Söner asks for a new   blade holder that is more cost-effective and flexible against the road. The   aim of this thesis is to develop a new blade holder for AB Mählers &   Söner. The project plan consists of five milestones with different stages.   The milestones are Product Planning,   Preliminary Study and Product Specification, Generating Concept, Choice and   finally Configuration and Detail   Design. Project planning consists of an industry analysis, Points of   Difference, Points of Parity and a SWOT. Preliminary study and product   specification include a stakeholder analysis and a target specification.   During generating concept, various sub-solutions were listed that gave rise to   four concepts. During selection, the four concepts and the most suitable   sub-solutions were used and formed concept A. During configuration and detail   construction, concept A was improved, and details were developed. This   resulted in the final concept - Concept   AA. The largest amount of work that has been done during the project has   been to dimension the blade holder and its surrounding parts, such as   threaded rods and spacers. This has been done with the help of SolidWorks   simulation tools that enable FEM analysis and be able to study the movement   of the blade holder. The project has been developed in a new type of blade   holder which is made of polyurethane with moulded parts. The blade holder has   an adjustable cutting angle, it is faster and easier to manufacture than the   blade holders AB Mählers & Söner use today. The project has contributed   to a concept that for future work should be developed into a prototype for   further analysis.

  • 50.
    Lilja, Johan
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Abrahamsson, Camilla
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Palm, Klas
    Uppsala University, Uppsala.
    Hedlund, Christer
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    What Quality Management can Learn from Designers about Being Qualitative2018In: Proceedings for Pin-C 2018, 2018Conference paper (Refereed)
    Abstract [en]

    Quality Management (QM) initiatives and practices generally stress the importance of “focus on customers” and to “base decisions on facts”. However, in Western World QM practice it appears as if facts often become equivalent to numbers - “we need facts” becomes “we need to see it quantified in numbers” and “measuring is knowing”. In sharp contrast, the growing field of Design Thinking (DT) conclude that qualitative approaches are key when it comes to get closer to the citizens or customers, establish new levels of understanding, and thereby inspire new and better solutions. The purpose of this paper is to explore what quality management can learn from designers, and design thinking practice, about using more qualitative approaches for learning and in developing knowledge.

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