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  • 201.
    Alström, Börje
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Nord, Lars
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Två små ger mer än en stor: en rapport om en tidningsfusion i Ångermanland2000Book (Other scientific)
  • 202.
    Alström, Börje
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Sjöblom Nordgren, Åsa
    Kommunikationseffektivitet och ickemateriella tillgångar i offentlig verksamhet: Ett samarbete mellan Jämtlands Läns Landsting, Sveriges Informationsförening, Landstingsförbundet & Mitthögskolan : Slutrapport 4(4).1999Report (Other academic)
  • 203.
    Al-Sudani, Jaafer
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Economics, Geography, Law and Tourism.
    Hagos, Noel
    Mid Sweden University, Faculty of Human Sciences, Department of Economics, Geography, Law and Tourism.
    Reseavdraget i inkomstslaget tjänst: En analys avseende avdraget för resor till och från arbetet och tillämpningen av bestämmelsen samt bevisprövningen är i enlighet med den formella rättssäkerhetsprincipen.2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
  • 204.
    Al-Swaiedi, Murtadha
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Att motverka eller förebygga hemlöshet i Sundsvalls kommun: En studie om samverkan2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Denna studie ämnar undersöka samverkan i Sundsvalls kommun för att motverka eller förebygga hemlöshet. Det centrala intresset med studien är att få större förståelse om vad det finns för samverkan mellan socialtjänsten och de berörda aktörerna som socialtjänsten har samverkan med, samt hur en sådan samverkan fungerar. I socialtjänstlagen framgår det om att varje kommun svarar för socialtjänsten inom sitt område och har det yttersta ansvaret för att enskilda får det stöd och den hjälp som de behöver. Vidare har Sundsvalls kommun högst antal hemlösa i hela Norrland i situation 1 akuthemlöshet.Det är en kvalitativ studie i form av semistrukturerade intervjuer med fem informanter som är ansvariga kring samverkan. Resultaten tyder på att det finns oklarheter kring samverkan, då vissa informanter säger sig att det inte finns någon samverkan med socialtjänsten i Sundsvalls kommun. Vidare alla aktörer inte enhetliga kring samverkan utan samverkan var splittrad mellan aktörerna.

  • 205.
    Al-Taie, Ahmed
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Bedjaoui, Isak
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Olika attityder till studielån hos studenter med utländsk och svensk bakgrund.: En kvalitativ studie om förhållandet mellan studeranden med utländsk och svensk bakgrund och CSN:s studielån2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    I föreliggande uppsatts undersöks förhållandet mellan studeranden och CSN:s studielån. Syftet med undersökningen är att jämföra hur studerande med utländsk och svensk bakgrund uppfattar avsikten med CSN:s studielån för att vidare klargöra varför studerande med utländsk bakgrund tar studielån i mindre utsträckning. För att åstadkomma ett bra svar i forskningen används kvalitativ metod i form av semistrukturerade intervjuer. Förmånen med att sig hjälp av en semistrukturerad intervju i allmänt är att den har som grund öppna frågor och utförlige svar. Uppsatsens empiriska material består av sammanlagt sex samtalsintervjuer. För att kunna utföra jämförelsen mellan studerande med utländsk och svensk bakgrund har det genomförts tre samtalsintervjuer med studerande med utländsk bakgrund och tre andra samtalsintervjuer med studerande med svensk bakgrund. Teorin som används i uppsatsen är Bourdieus begrepp Kapital och Habitus till användning för att breda och skapa en större förståelse om ämnet. Sammankoppling och dess relationer kan tydliggöra olika strukturer som kan inverka på människors val i livet. Undersöknings resultat har visat att det finns tre huvudfaktorer som gör att studerande med utländsk och svensk bakgrund tänker olika kring CSN:s studielån och vidare leder till att studerande med utländsk bakgrund tar färre studielån. Dessa faktorer är tankar om framtiden, individualism och familjerelationer och kultur.

  • 206.
    Altin, Stina
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Business, Economics and Law.
    Khwaiter, Nada
    Mid Sweden University, Faculty of Human Sciences, Department of Business, Economics and Law.
    Revisorers granskning av redovisning till verkligt värde2014Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Lately the development in accounting standards has undergone a change regarding how assets and liabilities should be recognized and assessed. The traditional historical cost accounting has been replaced with fair value accounting (FVA). According to previous research, this has resulted in some complications. As the valuation of assets and liabilities differ depending on the information available, FVA has shown to have a lower reliability compared to historical cost accounting. In addition, the auditors have faced difficulties in their audits of the financial reporting regarding their competence and independence. Because of this, the Financial Accounting Standards Board (FASB) and International Accounting Standards Board (IASB) has developed a framework illustrated in three levels of a hierarchy that describes how fair value should be valued and reported for assets and liabilities. This study aims to describe and analyze Swedish auditors' view of FVA in general and on the three levels of the hierarchy. More specifically, the study aims to examine the extent to which Swedish auditors feels able to ensure the reliability of RTVV and the degree to which Swedish auditors consider themselves to be competent and independent in reviewing RTVV. To answer the purpose of the study, our sampling frame consisted of Swedish qualified auditors. Due to contact with a representative from a big4 office in Sundsvall we managed to reach 459 total 3800 auditors scattered all over Sweden. Of these 46 respondents answered our questionnaire. These formed the basis of our analysis and conclusion. The results indicate that Swedish auditors face challenges when it comes to the examination of RTVV, especially when it comes to the examination of the hierarchy levels at which various information is available. Based on the review of the hierarchy levels, we conclude that the auditors find problems on level 3 when it comes to ensuring the reliability and their competence. This is not considered to be a limitation on level 1 and 2. The results also show that the auditors find that independence is not a problem at any of the hierarchy levels. However, a low response rate, 10 percent, shows that the results should be interpreted with caution.

  • 207.
    Altuntas, Muhammed Emin
    Mid Sweden University, Faculty of Human Sciences, Department of Business, Economics and Law.
    Marketing Management Theories: Applicable on Online Video Platforms?2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
  • 208.
    Alvarsson, Helen
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Work.
    Resare, Johanna
    Mid Sweden University, Faculty of Human Sciences, Department of Social Work.
    Diakoni- ett komplement i välfärdssamhället?: En intervjustudie med församlingsdiakoner2008Student thesis
    Abstract [sv]

    Syftet med denna uppsats är att ge en ökad förståelse för diakonins funktion, diakoners roll och diakonins betydelse för det sociala arbetet. Detta utifrån diakoners och diakoniassistenters upplevelse av kyrkans sociala arbete idag. Fungerar det diakonala arbetet som komplement till eller ersättning för statlig social verksamhet i dagens rådande välfärdsstruktur? Studien är kvalitativ och bygger på intervjuer med diakoner och diakoniassistenter omkring deras upplevelser av diakonins roll i en specifik stad. Resultatet i uppsatsen visar på att diakonerna upplever sig ha en viktig kompletterande roll i det sociala arbetet. De anser sig med sin kristna utgångspunkt ha en specifik profilering av själavårdande, stödjande samt gemenskapsbyggande karaktär. Diakonin ses som ett alternativ till och inte en ersättning för kommunal välfärdsservice och diakonerna/diakoniassistenterna vill inte ta över andra aktörers sociala ansvar.

  • 209.
    Alvin, Frida
    Mid Sweden University, Faculty of Human Sciences, Department of Psychology.
    Gender Ideology Affects Parents During Recruitment Procedures A Social Psychological Study2015Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesis
  • 210. Alvinius, A
    et al.
    Danielsson, Erna
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Larsson, G
    Structure versus freedom of action: Leadership during the rescue operation following the 2004 tsunami2010In: International Journal of Emergency Management, ISSN 1471-4825, E-ISSN 1741-5071, Vol. 7, no 3-4, p. 304-322Article in journal (Refereed)
    Abstract [en]

    The purpose of this study was to develop a theoretical understanding of leadership during a complex rescue operation following a major disaster in a foreign country. The analysis followed a grounded theory approach. Seventeen informants from three Swedish authorities were interviewed on leadership in the emergency handling of the 2004 tsunami in Southeast Asia. A theoretical conceptualisation was developed which includes three superior categories: antecedent conditions, situational constraints and core aspects of leadership. Within the last-mentioned superior category a core variable was identified: a balance between the need for structure and the need for freedom. Leaders who strive to create structure at the expense of freedom of action are less inclined to delegate and more likely to wear themselves out. Conversely, those who strive to create great freedom of action bypass many links in the organisational chain, thus 'short-circuiting' the organisation as a whole.

  • 211.
    Alvinius, Aida
    et al.
    Försvarshögskolan.
    Danielsson, Erna
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Larsson, Gerry
    Försvarshögskolan.
    Organisational and Individual Leadership Challenges During the Rescue Operation Following the 2004 Tsunami2012In: Tsunami: Analysis of a Hazard - From Physical Interpretation to Human Impact / [ed] Gloria I. Lopez, InTech, 2012Chapter in book (Other academic)
  • 212.
    Alvinius, Aida
    et al.
    Försvarshögskolan.
    Danielsson, Erna
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Larsson, Gerry
    Försvarshögskolann.
    The Inadequacy of an Ordinary Organisation: Organisational Adaption to Crisis through Planned and Spontaneous Link2010In: International Journal of Organisational Behaviour, ISSN 1440-5377, Vol. 15, no 1, p. 87-102Article in journal (Refereed)
    Abstract [en]

    Emergency response organisations face the challenge of having a bureaucratic structure and meeting extreme situations where predefined directives cannot cover all possible emerging contingencies. The aim of this study was to gain a deeper understanding of the concept of links within the framework of emergency response agencies during severely demanding operations. The empirical data are based on fifty in-depth interviews from three crisis events. The results suggest that collaboration during crisis management is facilitated by two types of links—planned and spontaneous—and both can act vertically and horizontally. The results imply an elaboration of the organizational concept boundary spanners.

  • 213.
    Amcoff Nyström, Christina
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Asproth, Viveca
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Persson Slumpi, Thomas
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Olsson, Hanna
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Boundless collaboration: Distributed concurrent design in an inter-regional collaboration between emergency authorities2014In: Proceedings of the DESIGN 2014 13th International Design Conference / [ed] Marjanović, D.; Štorga, M.; Pavković, N.; Bojčetić, N., The Design Society, 2014, p. 1621-1630Conference paper (Refereed)
    Abstract [en]

    The aim of the article is to evaluate how Distributed Concurrent Design works during collaboration in a distributed system development project. We studied collaboration between emergency authorities in Sweden and Norway developing a demonstrator for emergency training. Evaluation criteria were people, processes, and tools. We have used a multi-method approach with the evaluation criterion as a lens. Findings has so far shown that distributed concurrent design works as a method in system development projects but much effort must be put on planning, management and training in available tools.

  • 214.
    Amcoff Nyström, Christina
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Olsson, Hanna
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Asproth, Viveca
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Assumptions for Distributed Concurrent Design and Decision Making2012In: Proceedings of International Design Conference, DESIGN / [ed] Marjanović D., Štorga M., Pavković N., Bojčetić N., Dubrovnik, Croatia, 2012, p. 543-550Conference paper (Refereed)
  • 215.
    Amrén Bergström, Christian
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Education.
    Sahlén, Elin
    Mid Sweden University, Faculty of Human Sciences, Department of Education.
    Prata, lyssna och vara nära: En studie om pedagogers erfarenheter i att bemöta barns känslor vid sorg och förlust2016Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Denna studie behandlar hur pedagoger uttrycker att de arbetar med barns starka känslor i samband med sorg och förlust. I studien så har vi lyft fram vad tidigare forskning lyft inom området. Syftet med det här examensarbetet har varit att undersöka och beskriva hur en grupp pedagoger uttrycker att de bemöter barns känslor av sorg och förlust. Samt hur de uttrycker att de arbetar i verksamheten för att stötta de här barnen. Olika erfarenheter har framträtt i ett analysarbete av empiri som har samlats in genom semistrukturerade intervjuer med tolv pedagoger och en lekterapeut. Resultatanalysen visar att vi vuxna behöver prata om känslor tillsammans med barn på ett sådant sätt att dom förstår och inte lämnar barnen med en massa frågor. Resultatanalysen visar också att barns sorg och uttryck av sina känslor är olika och att som pedagog är det viktigt att vara uppmärksam på barnet och ha en god kommunikation med föräldrarna. I diskussionen tar vi också upp saker vi anser är viktiga som pedagog för att ge barnen ett bra stöd på förskolan.

  • 216.
    Amrén, Minna
    Mid Sweden University, Faculty of Human Sciences, Department of Education.
    Post traumatiskt stressyndrom (PTSD) och lärmiljö: Vuxna elevers uppfattning om sin lärmiljö2015Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
  • 217. Amsberg, Susanne
    et al.
    Anderbro, Therese
    Wredling, Regina
    Lisspers, Jan
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Lins, Per-Eric
    Adamson, U
    Johansson, Unn-Britt
    A cognitive behavior therapy-based intervention among poorly controlled adult type 1 diabetes patients--a randomized controlled trial.2009In: Patient Education and Counseling, ISSN 0738-3991, E-ISSN 1873-5134, Vol. 77, no 1, p. 72-80Article in journal (Refereed)
    Abstract [en]

    OBJECTIVE: To examine the impact of a Cognitive Behavior Therapy (CBT)-based intervention on HbA(1c), self-care behaviors and psychosocial factors among poorly controlled adult type 1 diabetes patients. METHODS: Ninety-four type 1 diabetes patients were randomly assigned to either an intervention group or a control group. The intervention was based on CBT and was mainly delivered in group format, but individual sessions were also included. All subjects were provided with a continuous glucose monitoring system (CGMS) during two 3-day periods. HbA(1c), self-care behaviors and psychosocial factors were measured up to 48 weeks. RESULTS: Significant differences were observed with respect to HbA(1c) (P<0.05), well-being (P<0.05), diabetes-related distress (P<0.01), frequency of blood glucose testing (P<0.05), avoidance of hypoglycemia (P<0.01), perceived stress (P<0.05), anxiety (P<0.05) and depression (P<0.05), all of which showed greater improvement in the intervention group compared with the control group. A significant difference (P<0.05) was registered with respect to non-severe hypoglycemia, which yielded a higher score in the intervention group. CONCLUSION: This CBT-based intervention appears to be a promising approach to diabetes self-management. PRACTICE IMPLICATIONS: Diabetes care may benefit from applying tools commonly used in CBT. For further scientific evaluation in clinical practice, there is a need for specially educated diabetes care teams, trained in the current approach, as well as cooperation between diabetes care teams and psychologists trained in CBT.

  • 218. Amsberg, Susanne
    et al.
    Anderbro, Therese
    Wredling, Regina
    Lisspers, Jan
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Lins, Per-Eric
    Adamson, Ulf
    Johansson, Unn-Britt
    Experience from a behavioural medicine intervention among poorly controlled adult type 1 diabetes patients2009In: Diabetes Research and Clinical Practice, ISSN 0168-8227, E-ISSN 1872-8227, Vol. 84, no 1, p. 76-83Article in journal (Refereed)
    Abstract [en]

    Aim To describe experience from a behavioural medicine intervention among poorly controlled adult type 1 diabetes patients, in terms of feasibility, predictors and associations of improved glycaemic control. Methods Data were collected on 94 poorly controlled adult type 1 diabetes patients who were randomised to a study evaluating the effects of a behavioural medicine intervention. Statistics covered descriptive and comparison analysis. Backward stepwise regression models were used for predictive and agreement analyses involving socio-demographic and medical factors, as well as measures of diabetes self-efficacy (DES), diabetes locus of control (DLOC), self-care activities (SDSCA), diabetes-related distress (Swe-PAID-20), fear of hypoglycaemia (HFS), well-being (WBQ), depression (HAD) and perceived stress (PSS). Results The participation rate in the study was 41% and attrition was 24%. Of those patients actually participating in the behavioural medicine intervention, 13% withdrew. From the regression models no predictors or associations of improvement in HbA1c were found. Conclusions The programme proved to be feasible in terms of design and methods. However, no clear pattern was found regarding predictors or associations of improved metabolic control as the response to the intervention. Further research in this area is called for.

  • 219.
    Anamul, Hoque
    Mid Sweden University, Faculty of Human Sciences, Department of Business, Economics and Law.
    Children's influence on family purchase decisions in India and Western Countries2014Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Children’s influence on the processes of family purchase decisions depends on number of parameters and situations. Children exercise various methods to influence their parent’s decision-making on buying. This influence varies from one product to another. It depends on parents’ education, their profession, income, whether the parent is single and working or if both parents are working and also family type, and types of product. Children and youth consumers’ behaviour are not the same all over the world; rather, it is dependent on culture, education, family system, children’s influences, media effects, socialisation, communication in socialisation, sex role orientation (SRO), demographics, decision process stages and influence of product category, among others. Even in the Nordic countries, there are different attitudes towards and opinions about regulation and deregulation. This research considers children in the age group of 8–13-years-old and their parents in India and western countries. The deductive approach was used in this study. The aim of this paper is to show how children influence purchase decisions in families in India and western countries. Hence, the aim of this paper is not only to explore the dimensions in India and western countries but also to identify directions for future research.

  • 220.
    Anckar, Carsten
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Determinants of the Death Penalty: A Comparative Study of the World2004Book (Other academic)
  • 221.
    Anckar, Carsten
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Effects of Electoral Systems: A study of 80 Countries.: XIII Nordiska Statsvetarkonferensen, Ålborg 15-17 augusti.2002Conference paper (Other academic)
  • 222.
    Anckar, Carsten
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Effekter av valsystem: En studie av 80 stater2002Book (Other academic)
    Abstract [sv]

    Valsystemet har stora effekter De senaste årtiondena har präglats av stora politiska förändringar på många håll i världen. De nya demokratierna har aktualiserat debatten kring de politiska institutionernas roll i allmänhet och deras betydelse för demokratins konsolidering i synnerhet. I Effekter av valsystem. En studie av 80 stater (SNS Förlag) kartlägger författaren Carsten Anckar huvuddragen i valsystemen i den demokratiska världen genom att jämföra 80 olika stater. Den centrala frågan är vilken betydelse som olika valsystem har för tre centrala element i politiken: representationens proportionalitet, fragmentering av partisystemet samt regeringsstabilitet. Vid en första anblick verkar Sverige ha ett optimalt valsystem. Graden av representativitet är extremt hög. Partisystemet är tillräckligt fragmenterat för att garantera att de viktigaste åsiktsinriktningarna är representerade, men inte så fragmenterat att det frambringar täta regeringsskiften. Denna bild är emellertid en schimär. Undersökningen leder för Sveriges vidkommande till tre slutsatser: Sverige har en mycket låg grad av disproportionalitet beroende på utjämningsmandaten. Graden av fragmentering av partisystemet ligger nära medelvärdet för länder med proportionella valsystem. En ändring av rösttröskeln eller en radikal ändring av valkretsstorleken skulle troligtvis ändra partisystemets struktur. Graden av regeringsstabilitet är hög i Sverige.

  • 223.
    Anckar, Carsten
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    From Fusion of Powers to Separation of Powers: a quantitative measure of form of government: 19th Congress of the International Political Science Association. Durban 29.6 -4.7:2003Conference paper (Other academic)
  • 224.
    Anckar, Carsten
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Anckar, Dag
    Finland2003In: Elections in Europe. A Data Handbook. XXXV Politiikan tutkimuksen päivät. Åbo 16-17 januari 2003, Oxford University Press , 2003Conference paper (Other academic)
  • 225.
    Anckar, Carsten
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Eriksson, Mårten
    Leskinen, Jutta
    Measuring Ethnic, Linguistic and Religious Fragmentation in the World2002Report (Other academic)
  • 226.
    Anckar, Carsten
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Lundell, Krister
    Valsystem och politiskt ansvar: En global jämförelse2004In: Partier och ansvar, Stockholm: SNS förlag, 2004, p. 110-135Chapter in book (Other academic)
  • 227.
    Andelius, Kim
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Wallberg, Amanda
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Profilering som datakälla för bedömning av seriemördares rationella val2014Independent thesis Basic level (university diploma), 5 credits / 7,5 HE creditsStudent thesis
    Abstract [en]

    Objective: In the United States there is about 30-40 active serial killers, at all times. To help the police with the investigation of the crimes of a serial killer there is a method called profiling. The purpose of this study was to find out what kind of information that could be retrieved from profiling. The second aim of this study was to apply the rational choice theory to that information in order to determine whether serial killers make rational choices. Method: A systematic search with inclusion- and exclusion criteria was conducted in PsychInfo and SAGE Premier and resulted in eight articles; all of them based on retrospective data. The articles were examined, e.g. based on their ethics, definition of serial killers, together with information sources, and were found to be of moderate to high quality. Results: Serial killers have some element of organisation to their killings, the victims are often female and the bodies of the victims are often found within 10 km of the offenders' residence. Some of the articles lacked an appropriate definition of the term serial killer that might include other types of murderers, therefore generalization of this study demands precaution. Conclusion: The information's retrieved in this study support that serial killers make rational choices regarding choice of victim, location and modus operandi. However, profiling as a method today lacks validity, hence further research to establish the validity is suggested.

  • 228.
    Andelius, Kim
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Wiklund, Annikki
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Begreppet brottsoffer: Är teorin om det ideala offret applicerbart inom rättsväsendet?2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Bakgrund: Begreppet brottsoffer har funnits sedan 1970-talet, men har påvisats problematiskt att definiera. Enligt Christie (1986) teori om det ideala offret tillsammans med Strobls (2004) tilläggskriterier ska en person som utsätts för brott uppfylla kriterier för att uppnå legitim offerstatus i samhället. Dessa är svagt offer, respektabel aktivitet, respektabel plats, gärningsperson i överläge, gärningsperson okänd, hävda offerstatus, provokation och samverkan med rättsväsendet. Syftet var att beskriva och redogöra för hur anställda inom Polismyndigheten uppfattade begreppet brottsoffer och om personer som utsatts för brott skulle accepteras som brottsoffer inom rättsväsendet, med utgångspunkt i Christies (1986) teori om det ideala offret. Metod: Anställda inom Polismyndigheten (N=111) besvarade en webbenkät med scenarier. Data analyserades med Mann-Whitney U, deduktiv- och induktiv innehållsanalys. Resultat: Signifikanta skillnader angående respektabel aktivitet och provokation, där kvinnor i lägre utsträckning än männen ansåg att personerna som utsattes för brott accepterades som brottsoffer inom rättsväsendet. En person borde utföra en respektabel aktivitet, befinna sig på en respektabel plats och inte provocera gärningspersonen för att lättare accepteras som brottsoffer. Fem kategorier identifierades utöver teorin där två påverkade i vilken utsträckning en person accepteras som brottsoffer inom rättsväsendet, men de flesta personerna som utsatts för brott i scenarierna skulle accepteras i hög utsträckning. Diskussion: Christies teori om det ideala offret ansågs delvis vara applicerbar inom rättsväsendet men skulle behöva kompletteras med de nya kategorierna om teorin ska appliceras inom rättsväsendet. Begreppet brottsoffer bör ses över för att personer som utsatts för brott lättare ska kunna få sina rättigheter och behov uppfyllda.

  • 229.
    Anderbro, Therese
    et al.
    Department of Clinical Sciences, Karolinska Institutet, Danderyd Hospital, SE-182 88 Stockholm, Sweden.
    Amsberg, Susanne
    Department of Clinical Sciences, Karolinska Institutet, Danderyd Hospital, SE-182 88 Stockholm, Sweden.
    Adamsson, Ulf
    Department of Clinical Sciences, Karolinska Institutet, Danderyd Hospital, SE-182 88 Stockholm, Sweden.
    Bolinder, Jan
    Karolinska Institutet, Department of Medicine, Karolinska University Hospital, Huddinge, Sweden.
    Lins, Per-Eric
    Department of Clinical Sciences, Karolinska Institutet, Danderyd Hospital, SE-182 88 Stockholm, Sweden.
    Wredling, Regina
    Department of Clinical Sciences, Karolinska Institutet, Danderyd Hospital, SE-182 88 Stockholm, Sweden.
    Moberg, Erik
    Karolinska Institutet, Department of Medicine, Karolinska University Hospital, Huddinge, Sweden.
    Lisspers, Jan
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Johansson, Unn-Britt
    Department of Clinical Sciences, Karolinska Institutet, Danderyd Hospital, SE-182 88 Stockholm, Sweden.
    Fear of hypoglycaemia in adults with Type 1 diabetes2010In: Diabetic Medicine, ISSN 0742-3071, E-ISSN 1464-5491, Vol. 27, no 28, p. 1151-1158Article in journal (Refereed)
    Abstract [en]

    Aims The aim of this studywas toexamine the fearof hypoglycaemiaand its association with demographic anddisease-specificvariables in a large and unselective population of adult patients with Type 1 diabetes.

    Methods Questionnaires were sent by post to all patients with Type 1 diabetes who were identified in the local diabetesregistries of two hospitals in Stockholm, Sweden (n = 1387). Fear of hypoglycaemia was measured using the SwedishHypoglycaemia Fear Survey, theWorry subscale and theAloneness subscale.Demographic variables and disease-specific factorswere collected from patients’ self reports and medical records. Univariate analysis and multiple stepwise linear regressionanalysis were used in the statistical analyses of the data.

    Results Seven hundred and sixty-four (55%) patients participated in the study (mean age 43.3 years andmeanHbA1c 7.0%,normal < 5.0%). The Hypoglycaemia Fear Survey - Worry subscale was significantly associated with frequency of severehypoglycaemia, number of symptoms during mild hypoglycaemia, gender, hypoglycaemic symptoms during hyperglycaemiaand hypoglycaemic unawareness. The Hypoglycaemia Fear Survey - Aloneness subscale was significantly associated withfrequency of severe hypoglycaemia, number of symptoms during mild hypoglycaemia, gender, frequency of mildhypoglycaemia, HbA1c, hypoglycaemic unawareness and visits to the emergency room because of severe hypoglycaemia. Fear of hypoglycaemia proved to be more prevalent in females and indicated a different pattern between genders in relation tofactors associated with fear of hypoglycaemia.

    Conclusions This study identifies the frequency of severe hypoglycaemia as themost important factor associated with fear ofhypoglycaemia. Moreover, for the first time,we document gender differences in fear of hypoglycaemia, suggesting that femalesare more affected by fear of hypoglycaemia than men.

     

  • 230. Anderbro, Therese
    et al.
    Amsberg, Susanne
    Wredling, Regina
    Lins, Per-Eric
    Adamsson, Ulf
    Lisspers, Jan
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Johansson, Unn-Britt
    Psychometric evaluation of the Swedish version of the Hypoglycaemia Fear Survey2008In: Patient Education & Counseling, ISSN 0738-3991, Vol. 73, no 1, p. 127-131Article in journal (Refereed)
  • 231.
    Anderbro, Therese
    et al.
    Stockholm Univ, Dept Psychol, S-10691 Stockholm, Sweden.
    Gonder-Frederick, Linda
    Univ Virginia, Dept Psychiat & Neurobehav Sci, Charlottesville, VA USA.
    Bolinder, Jan
    Karolinska Inst, Karolinska Univ Hosp, Dept Med, Huddinge, Sweden.
    Lins, Per-Eric
    Karolinska Inst, Danderyd Hosp, Dept Clin Sci, Div Med, Stockholm, Sweden.
    Wredling, Regina
    Karolinska Inst, Danderyd Hosp, Dept Clin Sci, Div Med, Stockholm, Sweden.
    Moberg, Erik
    Karolinska Inst, Karolinska Univ Hosp, Dept Med, Huddinge, Sweden.
    Lisspers, Jan
    Mid Sweden University, Faculty of Human Sciences, Department of Psychology. Sophiahemmet Univ Coll, Stockholm, Sweden.
    Johansson, Unn-Britt
    Sophiahemmet Univ Coll, Stockholm, Sweden.
    Fear of hypoglycemia: relationship to hypoglycemic risk and psychological factors2015In: Acta Diabetologica, ISSN 0940-5429, E-ISSN 1432-5233, Vol. 52, no 3, p. 581-589Article in journal (Refereed)
    Abstract [en]

    The major aims of this study were to examine (1) the association between fear of hypoglycemia (FOH) in adults with type 1 diabetes with demographic, psychological (anxiety and depression), and disease-specific clinical factors (hypoglycemia history and unawareness, A(1c)), including severe hypoglycemia (SH), and (2) differences in patient subgroups categorized by level of FOH and risk of SH. Questionnaires were mailed to 764 patients with type 1 diabetes including the Swedish translation of the Hypoglycemia Fear Survey (HFS) and other psychological measures including the Perceived Stress Scale, Hospital Anxiety and Depression Scale, Anxiety Sensitivity Index, Social Phobia Scale, and Fear of Complications Scale. A questionnaire to assess hypoglycemia history was also included and A(1c) measures were obtained from medical records. Statistical analyses included univariate approaches, multiple stepwise linear regressions, Chi-square t tests, and ANOVAs. Regressions showed that several clinical factors (SH history, frequency of nocturnal hypoglycemia, self-monitoring) were significantly associated with FOH but R (2) increased from 16.25 to 39.2 % when anxiety measures were added to the model. When patients were categorized by level of FOH (low, high) and SH risk (low, high), subgroups showed significant differences in non-diabetes-related anxiety, hypoglycemia history, self-monitoring, and glycemic control. There is a strong link between FOH and non-diabetes-related anxiety, as well as hypoglycemia history. Comparison of patient subgroups categorized according to level of FOH and SH risk demonstrated the complexity of FOH and identified important differences in psychological and clinical variables, which have implications for clinical interventions.

  • 232.
    Andersen, Johnny
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Work.
    Zekaryas, Selamawit
    Mid Sweden University, Faculty of Human Sciences, Department of Social Work.
    Arbetet mot hemlöshetsproblematiken i Stockholms stad - Narrativa utsagor av yrkesverksamma personer inom socialförvaltningar och ideella organisationer2015Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
  • 233.
    Andersen, Kim
    et al.
    University of southern Denmark.
    Strömbäck, Jesper
    Göteborgs Universitet.
    Does Platform Matter?: Political Learning Effects of Using the Same News Media on Different Platforms2018Conference paper (Refereed)
  • 234.
    Andersen, Lina
    Mid Sweden University, Faculty of Human Sciences, Department of Social Work.
    "Det vi inte alltid ser" - En kvalitativ studie om möten mellan olika professioner inom socialtjänsten2016Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
  • 235.
    Andersohn, Sabina
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Education.
    Olsson, Ulrika
    Mid Sweden University, Faculty of Human Sciences, Department of Education.
    “Vi leker kunskap”: Lek som verktyg för lärande genom ett pedagogperspektiv2018Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Syftet med studien var att undersöka verksamma förskollärares erfarenheter av att arbeta med leksom verktyg för lärande. Detta undersökte vi genom kvalitativa intervjuer av semistruktureradkaraktär med sex stycken förskollärare. I analysen av vår data framkom det två teman: Hur lek somverktyg skapar förutsättningar till lärande och Pedagogens betydelse i leken för barns lärande.Resultatet har visat att det finns ett samstämmigt synsätt på lek som verktyg för lärande. Det har ävenframkommit att leken anses vara något lustfyllt och viktig för barns lärande. Men även attpedagogernas eget synsätt på leken är av stor betydelse för huruvida leken kan användas somverktyg för lärande. Pedagogernas erfarenheter beskriver ett tydligt samband mellan lek och lärandedär de menar att dessa hör ihop, och dem är samstämmiga att deras egen roll har en stor betydelse förhur och när ett lärande sker genom leken. I resultatet framkommer även att pedagogen har ett ansvaratt ge både tid och material för lek så att leken kan användas som verktyg för lärande.

  • 236.
    Anderson, Karen
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Careers and education in archives and records management2010In: Encyclopedia of Library and Information Sciences / [ed] Marcia J. Bates, CRC Press, 2010, 3rd, p. 755-762Chapter in book (Other academic)
    Abstract [en]

    Educators and trainers in the field of archives and records management face the challenge of providing for practitioners with a widely varying educational background while preparing them for a professional environment that has changed rapidly in recent years.  Development of research programs is also crucial to the advancement of the profession and the survival of university-based professional education in the discipline.  Competency standards for records management are discussed, including their appropriate role in training and education for practioners. Examples of education and training programs from around the world are mentioned, although the coverage in this article is not intended to be exhaustive.  The role of professional associations as providers of training and in supporting and evaluating professional education programs is also addressed. The International Council on Archives Section for Archival Educators and Trainers provides a community of practice for educators and trainers. Its objectives and recent activities are described.

     

    A wide and growing range of career choices is available to archivists and records managers. Traditional employers are national and regional archives, but there are many opportunities for specialising in aspects of the profession and the types of organisations served by the archives. Professionals with the necessary expertise required to manage digital services are in demand. Initiatives to support people of indigenous origin joining the profession and encouragement for the development of community archives are an area of growing interest.

  • 237.
    Anderson, Karen
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Education and training for records professionals2007In: Records Management Journal, ISSN 0956-5698, E-ISSN 1758-7689, Vol. 17, no 2, p. 94-106Article in journal (Refereed)
    Abstract [en]

    Purpose – This paper aims to explore the definitions of and the differences between education and training and the role of each in nurturing and supporting lifelong learning for records professionals: records managers and archivists.

     

    Design/methodology/approach – General definitions of “education”, “training”, “competence” and “competencies” have been deliberately selected as an accessible starting-point for reflection. Different models for competencies and the lack of consensus on what constitutes an appropriate competency model for the profession are considered.

     

    Findings – Education provides new professionals with knowledge of theory of the discipline and helps them to explore current practice. It provides the information-seeking skills and encourages a reflective habit that underpins independent lifelong learning. Training focuses on acquisition of specific skills and competencies necessary in the workplace. More is needed for a viable professional future; education for research is essential to the development of professional knowledge and for the survival of education programmes in universities.

     

    Practical implications – Professional associations as leaders of opinion and practice have an important role in finding the way forward. Although competency standards are more appropriate for evaluating training programmes, professional associations which have embraced competency standards have attempted to use them to evaluate education programmes, but prefer not to consider evaluating training programmes and training providers.

     

    Originality/value – This paper aims to raise awareness of the need to give appropriate weight to education, training and research to ensure that records professionals are known for high levels of competence as well as productive reflection and creative forward thinking.

     

     

  • 238.
    Anderson, Karen
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Encouraging collaborative learning through online discussion2006In: Authentic learning environments in higher education / Eds Herrington, A & Herrington, J, Hershey, P A: Idea Group Inc., 2006Chapter in book (Other academic)
  • 239.
    Anderson, Karen
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Evidence and memory2007In: Libraries in the twenty-first century: Charting directions in information services, Wagga Wagga, New South Wales: Centre for Information Studies: Charles Sturt University , 2007, 1Chapter in book (Other academic)
  • 240.
    Anderson, Karen
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Global archive and recordkeeping research agendas: encouraging participation and getting over the hurdles2007In: Journal of The Society of Archivists, ISSN 0037-9816, E-ISSN 1465-3907, Vol. 28, no 1, p. 35-46Article in journal (Refereed)
    Abstract [en]

    The International Council on Archives Section for Archival Educators and Trainers (ICA/SAE) has had a research agenda as one of its projects for eight years, but to date there has been little contribution and no real outcomes. A research database has also been developed by ICA/SAE, with the purpose of documenting research projects of any size from dissertations to collaborative projects. It remains to encourage researchers and research students to record their projects and keep them up to date. One of the main barriers to developing strong research programmes in universities is the difficulty of developing a research culture in small programmes where academics carry heavy teaching and administrative loads. A learning community of potential researchers must be developed, as well as ways to encourage connections for future partnerships between experienced and novice researchers as well as between university-based researchers and practitioners. A few very successful collaborative research programmes have been developed and we can learn from them. These include InterPARES, the Records Continuum Research Group and the Cedars Project. They are exemplified by

    •a clear focus for their research;

    •collaboration between universities and industry partners;

    •a clear management structure and sound documentation;

    •a well-managed website for dissemination of research products.

  • 241.
    Anderson, Karen
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Implementing Enterprise Information Management: A Research- Based Approach in Two Swedish Municipalities.2010In: IQ (InfoRMAA Quarterly), ISSN 0816-200X, Vol. 26, no 2, p. 32-34Article in journal (Refereed)
    Abstract [en]

    An implementation program for organisation-wide recordkeeping systems in two Swedish local governments is being informed by a research-based approach in cooperation with Mid Sweden University. The Sundsvall and Härnösand municipalities will provide the platform for the Research Centre’s major project for 2009-2011, which brings together experience in researching recordkeeping issues in small and medium enterprises as well as expertise in enterprise information architecture and content management. The last two provide an umbrella for document, records and archives management, web content management and business process management. The aim of this enterprise information management strategy is to promote support by decision-makers for a whole of organisation approach to sound records and information management. The overall aim of the research program is to develop models and implementation methods that will support standards-compliant, efficient and long-term digital information management in both public and private organisations.

    Reproduced with permission of RIM Professionals Australasia, article first appeared in IQ magazine Vol 26 Issue 2, 2010

  • 242.
    Anderson, Karen
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Implementing Enterprise Information Management:: A Research- Based Approach in Two Swedish Municipalities: Part 22010In: IQ (InfoRMAA Quarterly), ISSN 0816-200X, Vol. 26, no 3, p. 34-37Article in journal (Refereed)
    Abstract [en]

    An implementation programme for organisation-wide recordkeeping systems in two Swedish local governments is being informed by a research-based approach in cooperation with Mid Sweden University. In the previous issue of iQ, (May, 2010), the author set out the parameters for the research. In this concluding part of the article, outcomes are discussed.

    Reproduced with permission of RIM Professionals Australasia, article first appeared in IQ magazine Vol 26 Issue 3, 2010

  • 243.
    Anderson, Karen
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Research in the Archival Multiverse: book review2017In: Archives and Manuscripts, ISSN 0157-6895, E-ISSN 2164-6058, Vol. 45, no 2, p. 169-170Article, book review (Other academic)
  • 244.
    Anderson, Karen
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Teaching about Electronic Records in an Online Learning Environment2005In: Archival Science, ISSN 1389-0166, E-ISSN 1573-7500, Vol. 5, no 2-4, p. 379-389Article in journal (Refereed)
    Abstract [en]

    The author, a senior lecturer at Edith Cowan University in Australia, discusses the literature used to teach macroappraisal of electronic records through distance education techniques within an environment rooted in the Australian records continuum. In this context, students are given a sound grounding in systems analysis and design, as well as functional appraisal and the importance of metadata. A key teaching element is the International Standards Organization’s Information and Documentation – Records Management (ISO 15489), which she demonstrates has strong parallels to the principles of systems analysis and design.

     

  • 245.
    Anderson, Karen
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Bastian, Jeannette A
    Simmons College, Graduate School of Library and Information Science.
    Flinn, Andrew
    University College London.
    Mapping international core archives curriculum2013In: ICA-SAE Conference papers: Innovation and Engagement in Archival Education.: 3rd Asia Pacific Conference on Archival Education / [ed] Ricardo L. Punzalan, International Council on Archives, Section for Archival Education and Training , 2013Conference paper (Refereed)
    Abstract [en]

    This paper explores the possibilities for international common core curricula across archival education programmes in three ways. Three universities’ existing but independently developed curricula are analysed to identify common core content. The development of the programmes over time is also described noting some of the influences that have contributed to the current content of the three programmes.            A survey of the views of archival educators on the possibilities and the barriers to developing and sharing courses internationally was also conducted. Some attempts to cooperatively develop shared courses across international borders are also described, demonstrating that collaboration between archival educators is in progress.

  • 246.
    Anderson, Karen
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Bastian, Jeannette A
    Simmons College, Graduate School of Library and Information Science.
    Flinn, Andrew
    University College London.
    Samuelsson, Göran
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Virtual experiments in collaborative archival education:: constructing a digital laboratory for digital learning2012In: Comma: International Journal on Archives, ISSN 2049-3355, no 2, p. 97-104Article in journal (Refereed)
    Abstract [en]

    Sustainable archives and preservation education in a global digital society demand collaborative frameworks and multiple, geographically diverse partnerships.  This poses considerable challenges for educators. A consortium between archival education programs at University College London, Mid Sweden University and Simmons College, Boston, is addressing these challenges within an innovative virtual learning environment developed, built and shared among the three schools. Participants from each of the three programs describe, analyze and demonstrate ongoing collaboration, research and curriculum development unified through the Digital Curriculum Laboratory (DCL). They also explore the implications of these types of learning resources and collaborative approaches for supporting archives education internationally. 

  • 247.
    Anderson, Karen
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Borglund, Erik AM
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Samuelsson, Göran
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Mature Public e-Services Without Mature Recordkeeping – An Impossibility?2010In: iRMA Information and Records Management Annual, ISSN 1836-3202, p. 71-82Article in journal (Refereed)
    Abstract [en]

    The Swedish Government has established the eGovernment Delegation agency to identify and support excellence in e-government implementation strategies. This agency has commenced working with the National Archives, to ensure that archival requirements are addressed when developing new e-services. However, the prevailing view of archives is a traditional curatorial approach, which focuses on capturing the end product once actions have been completed. In the digital environment, the prevailing archival practice frameworks are not adequate to the task of capturing the full digital context and process that is essential for a complete record. Previously, when paper records were aggregated on a physical file, the full record of processes was more likely to be captured and managed for the long term.

    Results from two empirical case studies will be used to present and illustrate the risks and problems generated by an approach where the records are not identified and captured until late in the business process. In this paper the term post hoc approach to records capture is used to describe the method whereby an attempt is made to capture records, including the necessary metadata, after they are created, without prior planning or system design. One of the Swedish eGovernment Delegation’s aims is to motivate public agencies to reach level four on Layne and Lee’s e-government maturity model, that is, full integration of interaction between agencies and citizens. However, the model does not incorporate any recordkeeping requirements in its maturity benchmarks. It is clear these kinds of e-services are so complex that late intervention by archivists will not be adequate for needed recordkeeping support and long-term preservation. So it is essential that guidance on archival preservation of integrated e-services is made available as soon as possible, particularly as current trends in government indicate that e-services will be outsourced to private providers.

    Strategies are proposed for including recordkeeping re- quirements in e-service models. Advantageously, this can be done using existing benchmarking tools such as GARP, ISO 15489, ISO 30301 and the ICA Principles and Functional Requirements for Records In Electronic Office Environments. 

  • 248.
    Anderson, Karen
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Oliver, G.
    School of Information Management, Victoria University of Wellington, PO Box 600Wellington, New Zealand .
    Yakel, E.
    School of Information, University of Michigan, 105 South State Street, 4323 North QuadAnn Arbor, MI, United States .
    In Memoriam: Terry Cook (1947–2014)2014In: Archival Science, ISSN 1389-0166, E-ISSN 1573-7500, Vol. 14, no 3-4, p. 205-206Article in journal (Other academic)
  • 249.
    Anderson, Linnea
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Education.
    Ramström, Jesper
    Mid Sweden University, Faculty of Human Sciences, Department of Education.
    Det finns ingen mobbning, eller?: En studie om fritidslärares uppfattningar av elevernas livsvärld i skola och fritidshem med fokus på mobbning och social miljö2019Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Tidigare forskning visar på att mobbning och kränkande behandling påverkar den sociala miljön. Orsaker till mobbning kan finnas i miljön och beskrivs utifrån olika förklaringsmodeller (teorier). Biologisk förklaring kan kortfattat beskrivas som att man blir en hackkyckling i en hönsgård. Socialpsykologisk förklaringsmodell beskrivs kort som en teaterpjäs med olika roller som pluggis och nörd. Det har gjorts studier på fritidslärares upplevelser av mobbning som visat att lärarna upplever att känslomässiga svårigheter och negativa associationer var och är ett stort problem i skolan.Syftet med denna studie var att beskriva fritidslärarnas uppfattningar av elevernas livsvärld i skola och fritidshem med fokus på mobbning och social miljö. Detta är viktigt att undersöka för att få reda på hur fritidslärare tänker om och förstår sig på elever, hur de förstår vad mobbning är samt vilka samband mellan mobbning och miljö som de uppfattar. Denna förståelse kan i sin tur påverka hur de arbetar i sitt jobb. Denna studie är inspirerad av hermeneutiken som innebär, tolka, översätta och förklara. Det handlar inte om att hitta sanningen utan hitta aspekter på ett fenomen som kan öka förståelsen av den. Sju fritidspedagoger i Norrland, Sverige intervjuades och fick besvara frågor gällande elevernas livsvärld i skola och fritidshem, samt frågor om den sociala miljön och mobbning. Det empiriska materialet analyserades i sex olika steg där den bland annat koncentrerades, kategoriserades och tolkades. Resultatet visar på att lärarna har olika uppfattningar om vad som egentligen är mobbning. De upplevde att eleverna har svårt att hantera motgångar och svårigheter i både det sociala samspelet och konfliktlösning. Fritidslärarna kunde se ett interagerande samband mellan den sociala miljön och mobbning som påverkar och begränsar varandra. Fritidslärarna ansåg att ett värdegrundsarbete, från förskolan till gymnasiet, ska genomsyra undervisningen och skapa en helhet för eleverna. Slutsatserna som kunde dras utifrån detta var att det är viktigt med en röd tråd från förskolan till gymnasiet. Även att vuxennärvaro, gruppstärkande arbete och fritidslärarnas egna uppfattningar kan påverka deras arbete i fritidshemmet.

  • 250.
    Andersson, Alexandra
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Business, Economics and Law.
    Östman, Emelie
    Mid Sweden University, Faculty of Human Sciences, Department of Business, Economics and Law.
    Kunders uppfattningar om servicekvalitet på revisionsbyråers rådgivningstjänster2014Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Historically, audit firms primarily have offered auditing to their customers, but gradually alsostarted to offer other services, such as advisory. However, audit firms in Sweden have beenable to rely on revenues from audit, since the audit has been statutory for a long time. In 2010the audit was abolished for the smallest limited companies, which led to 53 percent opt out.The audit firms must place great emphasis on understanding how customers perceive otherservices such as advisory and adjust to the customers’ needs in order to offer good servicequality.

    This master thesis aims to examine the customers’ perceptions of service quality in advisorywithin the Swedish audit industry. An underlying purpose is to describe and analyzedifferences in opinion between different groups of customers.

    To achieve this, a number of various service attributes is identified and grouped into servicedimensions, which are able to reflect the concept of service quality. These service dimensionsare attention to customer, trust, facilities, customer service and cost. The sampling frame forthe questionnaire consisted of 2579 active limited companies registered in Sundsvall. Thequestionnaire was sent to 400 companies and of these 112 answered. The analysis was doneby using two methods, one of them is the Kano model that categorizes the service dimensionsand service attributes according to how they should be treated by the audit firm. Thesecategories are taken-for-granted, proportional, delighter and neutral. This model wascomplemented with a weighted measurement.

    The result shows that the service dimensions trust and cost are perceived as taken-for-granted,the service dimension customer service is perceived as proportional and the servicedimensions attention to customer and facilities are perceived as neutrals. The serviceattributes are generally perceived in the same way as the service dimensions they belong to.No service dimensions and service attributes are perceived as delighters. In the weightedmeasurement it is possible to see a pattern, which is the same among service dimensions andservice attributes. The taken-for-grantees are most important, followed by the proportionals,while the neutrals are least important for the perceived service quality. The most importantservice dimensions are trust and cost, while the least important service dimension is facilities.The difference between customers to Big 4 firms and customers to non Big 4 firms is howeverbigger than the difference between customers who buy both advisory services and auditingand customers who only buy advisory services.

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