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  • 1.
    Danielsson, Erna
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Petridou, Evangelia
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Lundgren, Minna
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Olofsson, Anna
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Große, Christine
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Röslmaier, Michael
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Risk Communication: A Comparative Study of Eight EU Countries2018Report (Other academic)
    Abstract [en]

    How do EU member states communicate risks to their citizens? In this study, we define risk communication as the information provided by different levels of government to citizens regarding possible future crises. The questions serving as departure points for this study are as follows: How is the administrative system for risk communication set up in the countries studied? How the different risk communication campaigns are (provided that they exist) embedded in the larger administrative context? How is risk communication strategy formulated in each country and what kind of threats are emphasized? In order to tackle these questions, we examine the risk communication strategy of eight countries: Sweden, Finland, Germany, England, France, Estonia, Greece and Cyprus. Our data consist of governmental web sites, publications, campaigns, as well as other modes of communication, such as videos posted on YouTube, with questions centering on institutional actors, methods of delivery, content, and effectiveness. We acknowledge that risk communication aims at supporting vulnerable populations and evening out imbalances, but at the same time we flesh out the power dimension of risk. In our analysis, we search for reproduction of norms and social inequality in risk communication practices. The results show that some patterns emerge regarding the way different EU countries convey information to the public, but they do not hold strictly to geography or administrative system. Digital media are the foremost vehicle of risk communication and the message generally conveyed is geared towards traditional, middle class households with the main language of the country as their first language. Volunteer organizations are present in all the countries in question, though not at the same degree. The conveyance of “self-protection” guidelines implicitly places the responsibility of protection to the individual. The results also show that in some countries, materiality has become more prevalent than the social dimension of risk in the message the public sector conveys, and that there is a move from focusing on risk to focusing on security.

  • 2.
    Große, Christine
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Applying Systems Thinking onto Emergency Response Planning: Using Soft Systems Methodology to Structure a National Act in Sweden2017In: Proceedings of the 6th International Conference on Operations Research and Enterprise Systems, Porto, Portugal, February 23-25, 2017 / [ed] Federico Liberatore; Greg H. Parlier and Marc Demange, SciTePress, 2017, p. 288-297Conference paper (Refereed)
    Abstract [en]

    This paper outlines a soft systems method approach to model a national preparedness planning procedure for the case of an electrical power shortage. Through the model, we provide a new perspective on enhancing and understanding the joint decision-making environment for the actors involved in the planning procedure, as well as its underlying power structure. By a process of abstraction from the current implementation, a core root definition is presented which provides a generic systems view that can be a useful concept for the study of similar contexts. An action model dedicated to determining meaningful and valid activities is derived, providing insights for the improvement of collaborative emergency response planning in general. The paper, thus, aims to contribute to the communication and cooperation between actors and stakeholders in the development of appropriate decision processes and decision support in the context of emergency preparedness.

  • 3.
    Große, Christine
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Hans Carl von Carlowitz’ arv - hållbarhet: I Carlowitz' spår i det historiska och moderna Tyskland2017In: Hållbarhetens många ansikten: samtal, forskning och fantasier / [ed] Edith Andresen, Gustav Lidén, Sara Nyhlén, Sundsvall: Mid Sweden University , 2017, p. 110-116Chapter in book (Other academic)
  • 4.
    Große, Christine
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Research in Complex Planning Situations: Dimensions and Challenges From Swedish Response Planning2017In: Proceedings of the European Conference on Research Methods in Business and Management Studies / [ed] Dr Katrine Lawlor and Dr Anthony Paul Buckley, Reading, UK: Academic Conferences and Publishing International Limited, 2017, p. 432-440Conference paper (Refereed)
    Abstract [en]

    Even beyond the context of critical infrastructure protection, complex planning situations involve several views on and interests in problems underlying the planning. These views are often interrelated with stakeholders bringing various concerns to both the planning itself and the plan’s future utilisation. Complex, real-world situations in particular challenge scholars in building appropriate research strategies and selecting adequate scientific approaches. Therefore, interdisciplinary research problems can require an adaption of traditional research paradigms to different facets of intricacy. However, debate on scientific approaches regarding how to gain knowledge has been perpetual. This paper contributes to this debate and provides a multi-perspective kaleidoscope for complex and interdisciplinary research. This kaleidoscope aims to support a selection of appropriate research strategies in accordance with a given research problem. For this purpose, the kaleidoscope helps gradually focus the problem. It begins with an assembling of research disciplines, continues with selecting adjacent research areas and completes the framework with applicable methods. As an example of implementation, the study further presents a concrete application and adapts the kaleidoscope to a complex research case. This case, called STYREL, represents Swedish response planning that is dedicated to ensuring swift response during a power shortage event. This planning process is concerned with anticipated decisions, which can quicken decision-making during emergencies, particularly during power shortages. This case can also serve as a metaphor, because designing a multi-perspective research strategy for interdisciplinary research may similarly require thorough consideration of possible alternatives and their complex combinations in advance. Both circumstances come furthermore with a constant need for argumentation and communication. For this, the paper contributes a flexible scientific frame of reference. This multi-perspective kaleidoscope, which is applicable to both theoretical and empirical complex research problems, facilitates communication about the selection process of a research methodology among the research community.

  • 5.
    Große, Christine
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Sources of Uncertainty in Swedish Emergency-Response Planning2019In: Journal of Risk Research, ISSN 1366-9877, E-ISSN 1466-4461, Vol. 22, no 6, p. 758-772Article in journal (Refereed)
    Abstract [en]

    With the growing importance of enhancing modern society’s resilience, planning for critical infrastructure protection has become essential. However, such national planning must contend with many types of uncertainty. This paper characterises sources of uncertainty that are associated with a lack of knowledge, as exemplified by Swedish planning of emergency power supplies. The planning under investigation concerns civil protection from the negative effects of a power shortage. A decision process is intended to support this national strategic management goal by identifying and prioritising electricity consumers who are critical to society at the local, regional and national levels. The analysis of related documentation yields three sources of uncertainty (S) interrelated with this multi-level planning (MLP) for emergency response: (S1) the planning process in general, (S2) the decision-making process in particular and (S3) the direction and guidance alongside these processes. Interviews with decision-makers reveal a detailed specification of these sources of uncertainty. The results thus provide a solid basis for further goal-directed improvement of national MLP approaches. Moreover, this specification contributes to scholarly debate on the systemic effects of sources of uncertainty due to a lack of knowledge. Lastly, the findings constitute a thinking framework that is suggested as a foundation for analytical work in similar complex planning environments as well as for evidence-based communication to the wider public concerning risks and resilience.

  • 6.
    Große, Christine
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Strategic Objectives in Complex Planning Environments: Insights from a Swedish Case for Critical Infrastructure Protection2018Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    Large-scale and long-term planning imposes extensive requirements on governance efforts regardless of whether it involves public organisations, private organisations, or both. The proportions of such planning entangle many actors and stakeholders as system components within and around a complex system. These system components and conditions in a complex planning environment introduce a diverse variety of strategic objectives into the planning. This study investigates how strategic objectives can affect the governance of complex planning systems, particularly in the context of national critical infrastructure protection. For this purpose, this thesis concentrates on a national planning procedure, STYREL, which Sweden has recently implemented for the case of power shortages. This case involves various actors from the national, regional and local levels who act on behalf of both public and private organisations in a planning process with four-year intervals, and it thus constitutes a relevant subject for this study. The investigation entailed the collection of evidence from documents and interviews. First, publicly available Swedish documents regarding the case provided an understanding of the planning. Second, interviews with decision-makers who are entrusted with this planning at municipalities and county administrative boards as well as with a few planners from power grid providers offered a deeper comprehension of both the proceedings in practice and the strategic objectives involved in this complex system for planning of critical infrastructure protection. Particularly, the findings resulted in several conceptual models that demonstrate these understandings in more detail. A soft system model visualises the problem situation and contains several elements, such as the system components, interrelations and conditions. Moreover, a multi-level planning model specifies sources of uncertainty in the planning and decision-making process that are associated with an insufficient alignment of strategic objectives in the STYREL case. These decompositions of the Swedish planning environment – both horizontal and vertical – further enabled this study to identify significant parameters of the systemic conditions and strategic objectives involved in such complex planning environments that challenge their governance. The findings of this study suggest that the Swedish process is not yet fully developed. The investigation particularly indicates that a better alignment of strategic objectives is necessary to ensure a selection of adequate goals and means that advances the future usability of the produced plan, which in turn would legitimate and strengthen this complex planning process for critical infrastructure protection.

  • 7.
    Große, Christine
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    The systemic implications of emergent strategic objectives in complex planning situations2018In: ICORES 2018 - Proceedings of the 7th International Conference on Operations Research and Enterprise Systems, SciTePress, 2018, p. 287-296Conference paper (Refereed)
    Abstract [en]

    This paper develops a model for analysing systemic implications of strategic objectives in the context of national emergency response planning for the case of an electrical power shortage. Drawing on evidence from the Swedish approach, STYREL, the study emphasises the need for a thorough consideration of the various interests that are involved in such a complex system of national multi-level planning. This model provides a novel approach for analysing strategic objectives in complex planning environments, thereby offering a context for a constructive dialogue about strategic objectives, reachable goals and appropriate means among actors who are involved in such planning as well as the stakeholders it affects. Even beyond national critical infrastructure protection (CIP), the contribution of this paper is twofold: it outlines a complex problem for operations research in general and suggests a systematic approach for examining strategic objectives in complex planning environments in particular. Hence, this paper encourages a discussion of systemic implications of these various interests and an enhancement of collaboration and mutual understanding to facilitate decision-making in public and private strategic management. 

  • 8.
    Große, Christine
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Hahne, Matilda
    Mid Sweden University, Faculty of Human Sciences, Department of Humanities and Social Sciences.
    Olausson, Pär M.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences. Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences. Mid Sweden University, Faculty of Human Sciences, Department of Humanities and Social Sciences.
    Svensson, Bo
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences. Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences. Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Regionala flygplatser: En förstudie kring betydelsen av regionala flygplatser för samhället2019Report (Other academic)
  • 9.
    Große, Christine
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Olausson, Pär M.
    Mid Sweden University, Faculty of Human Sciences, Department of Humanities and Social Sciences.
    Blind spots in interaction between actors in Swedish planning for critical infrastructure protection2019In: Safety Science, ISSN 0925-7535, E-ISSN 1879-1042, Vol. 118, p. 424-434Article in journal (Refereed)
    Abstract [en]

    Failures in the power supply threaten the safety of developed countries, as they are increasingly dependent on electricity to maintain important societal functions through critical infrastructure. To protect electricity-dependent critical infrastructure, Sweden has implemented a multi-level planning, called Styrel, which involves national-, regional- and local-level actors. This study focuses on interactions among key actors and their roles in the planning as well as the Swedish crisis management system. With evidence from interviews and a survey among the actors, analyses indicate blind spots in the current proceeding, such as the reliance of the outcome of the process on the actors’ commitment to achieve a common understanding of the importance of infrastructure assets and participate in collaborations. This paper reveals that actors lack awareness, knowledge, capability and resources to fulfil their roles in the national planning for critical infrastructure protection. By highlighting interrelations, this study contributes to the international discussion of identification, prioritisation and protection of critical infrastructure to mitigate consequences of power failures for a depending society.

  • 10.
    Große, Christine
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Olausson, Pär M.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Swedish Multi-Level Planning System for Critical Infrastructure Protection: The Regional Core2018In: Safety and Reliability: Safe Societies in a Changing World / [ed] Haugen, A. Barros, C. van Gulijk, T. Kongsvik & J.-E. Vinnem, Boca Raton, FL: Taylor & Francis Group, 2018, p. 1893-1901Conference paper (Refereed)
    Abstract [en]

    With its growing dependence on electricity, modern society faces the risk of cascading failureof interconnected societal functions. To protect societal functions during an event of power shortage,Sweden has implemented a multi-level planning process called STYREL, which involves national-, regional—and local-level actors. As part of the Swedish crisis management system, the regional body operatesas a co-ordinator that organises co-operation and interaction between private and public actors. Thisstudy examines the role of the regional hub in STYREL and the collaboration and co-operation betweenplanning levels. It focuses on the co-ordinator’s perspective and presents evidence from interviews and asurvey among planners at County Administrative Boards, entrusted with the supervision and executionof STYREL within their regional area of responsibility. This paper indicates that the regional co-ordinatorlacks the awareness, knowledge and resources to fulfil its core function in the national planning for criticalinfrastructure protection.

  • 11.
    Große, Christine
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Olausson, Pär M.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Danielsson, Erna
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Larsson, Aron
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Wallman Lundåsen, Susanne
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Björkqvist, Olof
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Chemical Engineering.
    Nyhlén, Jon
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Collaboration and Decision-making in Response Planning for Power Shortages: The Swedish Policy2017Conference paper (Other academic)
    Abstract [en]

    Electricity is a key resource for the majority of societal functions and constitutes an important sector in the critical infrastructure of modern societies. Disturbances in power supply can have cascading effects on interdependent public sectors and ordinary citizens. However, it seems nearly impossible to completely prevent the occurrence of power shortages. Strategies to address temporary power losses are therefore essential. This paper aims to increase the understanding of national policies to manage the early consequences of power outages. Therefore, we critically review the Swedish national policy called Styrel as part of Swedish Crisis Management System. In the scientific literature, there are few examples similar to Styrel for handling emergencies in the electricity system. Particularly, we seek to discover related risks and benefits, conditions and constraints, as well as effects for specific stakeholders. We argue that the approach cannot yet be considered as fully developed. Three areas requiring improvement are identified. First, the scope and terms of the process must be specified. Second, (better) quality management seems necessary. Third, people responsible for identifying and prioritizing power consumers critical to local society need better decision aid. Improvements could facilitate risk-communication and collaboration among actors as well as decision-making and organisational learning.

  • 12.
    Große, Christine
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Olausson, Pär M.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Wallman Lundåsen, Susanne
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Blackout ahead: Methodological Concerns in Studies of National Crisis Management2018Conference paper (Other academic)
    Abstract [en]

    This paper highlights the difficulties in the studies of the crisis management system. Our focus is on the Swedish planning process in the case of power shortage, called Styrel. Our paper depart from a research project entitled From Authorities to Citizens and Back. The aim of the project is to increase the knowledge on the decision-making processes within Styrel with a focus on how the actors co-operate within the planning process, and what consequences the priorities of socially important objects have for society and its citizens. Methodologically, the project is based on document studies, interview with security officers in forty-seven municipalities, three coordinators at the County administrative board (CAB), and representatives for local power grid companies. Furthermore, a survey has been conducted with all coordinators at the CAB. The intended objective has also been to take part of the planning documents in order to investigate if there are any differences between how the objects were prioritized by the municipalities and how they were finally prioritized. Our experience from the study reviles problems with availability of relevant planning material, lack of knowledge due to deficient continuity at the local level regarding those responsible for Styrel, and finally difficulties in following individual objects during the planning process.

  • 13.
    Nyman, Maja
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Große, Christine
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Are You Ready When It Counts?: IT Consulting Firm’s Information Security Incident Management2019In: Proceedings of the 5th International Conference on Information Systems Security and Privacy (ICISSP), SciTePress, 2019, Vol. 1, p. 26-37Conference paper (Refereed)
    Abstract [en]

    Information security incidents are increasing both in number and in scope. In consequence, the General Data Protection Regulation and the Directive on security of network and information systems force organisations to report such incidents to a supervision authority. Due to the growing of both the importance of managing incidents and the tendency to outsourcing, this study focuses on IT-consulting firms and highlights their vulnerable position as subcontractors. This study thereby addresses the lack of empirical research on incident management and contributes valuable insights in IT-consulting firms’ experiences with information security incident management. Evidence from interviews and a survey with experts at IT-consulting firms focuses on challenges in managing information security incidents. The analyses identify and clarify both new and known challenges, such as how the recent regulations affect the role of an IT-consulting firm and how the absence of major incidents influences stakeholder awareness. Improvements of IT-consulting firm’s incident management process need to address internal and external communication, the information security awareness of employees and customers and the adequacy of the cost focus.

  • 14.
    Olausson, Pär M.
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences. Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Björkqvist, Olof
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Chemical Engineering. Mid Sweden University, Faculty of Science, Technology and Media, Department of Natural Sciences, Engineering and Mathematics. Mid Sweden University, Faculty of Science, Technology and Media, Department of Engineering, Physics and Mathematics.
    Danielsson, Erna
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences. Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Große, Christine
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Larsson, Aron
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information and Communication systems. Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media. Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Nyhlén, Jon
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences. Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Wallman Lundåsen, Susanne
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences. Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Från myndighet till medborgare och tillbaka: En studie av samverkan och kommunikation inomramen för STYREL2018Report (Other (popular science, discussion, etc.))
    Abstract [en]

    STYREL is a planning process aiming at ensuring electricity supply to sociallyimportant objects during a situation of power shortage. The fact that STYREL is animportant planning process with great importance for securing the electricitysupply to important users of electricity is an opinion all the interviewees express.At the same time, there is also a consensus that the process is in need ofdevelopment and change in order to achieve the aims behind the process.The empirical study included documents, investigations, 65 interviews,participatory observation and participation in meetings and network meetingswithin the framework of the planning process. The critical review shows that thereare several areas of improvement to consider that could increase the quality andreduce the risk of important social functions becoming without electricity during aperiod of power shortage. The areas that are particularly highlighted in the studyconcern the necessity of integrating recurring feedback into the planning system,creating networks at both local and regional level to ensure that private-sector orimportant civil society actors is excluded and finally, further clarify the varioussteps and the different roles in the planning system. This can be achievedcomparing with international planning systems on critical infrastructure and withnational planning systems within the crisis management systems.

  • 15.
    Olausson, Pär M.
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Große, Christine
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Multi-Level Planning Systems for Critical Infrastructure Protection:: Planning for Power Shortage in Germany, Sweden and USA2018Conference paper (Other academic)
    Abstract [en]

    Electricity is a key resource for the majority of societal functions and constitutes an important sector in the critical infrastructure of modern societies. Disturbances in power supply can have cascading effects on interdependent public sectors and ordinary citizens (Rinaldi et al., 2001; Cohen, 2010; Ghanem et al., 2016). However, it seems nearly impossible to prevent the occurrence of power shortages. This has been evident in the aftermath of the hurricane Lee and the hurricane Maria in 2017. Because of the changing climate, an increase of hurricanes, flooding, and high river flows, are expected. The need of a national energy policy have been addressed (see e.g. Hoffman, 2015), including policy for manual power cut in the case of power shortage. The Swedish Energy Agency has developed a national policy for handling national power shortage. The policy, called STYREL is part of Swedish Crisis Management System. This paper focus on the Swedish power shortage policy, STYREL in relation to national policies in Germany and the USA. The aim is to compare the three countries policies in the event of power shortage. The focus is on the organization of the planning process, which actors are part of the process, and how the societal important users are identified and ranked. Policy networks, including actors from both public and private sector are of special interest.

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