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  • 1.
    Andresen, Edith
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Bergman, Anette
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Hallén, Lars
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    The role of email communication in regional strategic networks:: Paper presented at the 22nd IMP conference, Milan, Italy2006Conference paper (Other academic)
  • 2.
    Bergman, Anette
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Andresen, Edith
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Hallén, Lars
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Electronic communication in strategic networks2003In: 19th Annual IMP Conference University of Lugano, Switzerland, 4th–6th September 2003, 2003Conference paper (Other academic)
    Abstract [en]

    The email communication in a strategic network of small and medium-sized firms in the Stockholm metropolitan area is analysed on the basis a classification model for communication reasons. Support is found for email use according to information richness theory, as the dominant use of email was information dissemination. However, email was also used for tasks not typical for lean communication media, e.g., the expression of emotions. Still more striking is the strong impact of social behaviour and expectations as a precondition for the actual use of email. Although the strategic network is built up around a web-based platform, email is only marginally used for communication in the network as an effect of low coherence in the network and limited computer experience.

  • 3.
    Bergman, Anette
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Andresen, Edith
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Hallén, Lars
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Roxenhall, Tommy
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    The use of information in strategic business networks2002Conference paper (Other academic)
    Abstract [en]

    The strategic network actors use modern information technology in order to link activities and tie resources. Common means of transferring written information are EDI and e-mail. The manner in which actors use written information to secure resources is therefore an essential issue for the development of strategic networks. The focus of this working paper is how the actors in a strategic networks use written information by way of e-mail. Since knowledge of how actors use written information by e-mail is limited, this paper endeavours to clarify how e-mail are used and to find factors to explain this use on the basis of the interaction and the network approach. There are three different purposes for using written information by e-mail. The actor could use the e-mail in order to coordinate activities, to control individuals and organizational units and to gain and provide new knowledge. In this paper we are concentrated on the controlling category. It is possible, according to Gadde & Håkansson (1993), to classify written information by e-mail into three different categories. The first category deals with the product, or the seller�s ability to resolve a problem the buyer may have, and its characteristics. The second category deals with the commercial terms negotiated before the decision to buy was made, i.e. the information the buyer requires making the order (prices, discounts, terms of delivery and payment). The third category deals with the structure of the transaction (appointments, volumes, method of delivery, formal rules and routines). The first category is referred to in this paper as the technical content, the second category as the commercial content, and the third category as the administrative content. In this paper we try to classify the written information by e-mail into the three different categories and then attempt to examine just how the actors use written information by way of e-mail to control organizational units and individuals.

  • 4.
    Bergman, Anette
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Ohlsson, Beatrice
    Kommunikation i regionala strategiska nätverk2009In: Regionala strategiska nätverk i praktiken, Lund: Studentlitteratur, 2009, p. 93-109Chapter in book (Other academic)
1 - 4 of 4
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