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  • 1.
    Anderson, Karen
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Engvall, Tove
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Klett, Elisabeth
    Open data through the archive: A new role for archivists2014Conference paper (Other academic)
    Abstract [en]

    The role of the archivist in exploiting and accessing open data as public records in an open government environment is explored.  The possible role, responsibilities and mandate of an archivist in this new public sector context are examined. Necessary knowledge, skills and competence are identified. 

    Content:

    Expectations of a more proactive release of public records and technical developments that support new ways of publishing and reusing digital information, for example as open data on the internet, create new challenges and change the way public records are managed and made accessible to citizens, which will also involve new professions in the management of records. Fundamentally this raises questions of how, in this new management environment, the trustworthiness of the records could be maintained and how the archives and records management profession could contribute to this, related to other professionals involved in these processes.

    In Sweden there is a long tradition of openness and citizens´ right to access public records. But with the implementation of e-government follows a new perception of what openness means and “open government” is a concept that seems to go further and be more proactive. A part of this study will be to analyze and define what is meant by ‘open government’ and ‘open data’ as they are used in Sweden, i.e. how ‘open data’ differs from ‘public records’ for example. In Sweden there is no formal records manager profession, but the archivist often does the corresponding work. That is why this project also includes the archivists´ role in the open government environment.

    This study will reflect upon the archivists´ role in this process and what is needed to ensure a trusted proactive release of public records. To identify what skills, guidelines, knowledge and mandate are needed. The study will focus on StockholmCity’s work on open data, which is an important part of the open government agenda, through the perspective of Stockholm City Archives.

    Scientific contribution:

    Case study methods are used to examine the role of the archivist in the domain of access to public records in an open government and open data environment. The study examines what role an archivist in the public sector currently has, and what knowledge, skills and competence are needed for these new challenges.

    Interpretation of existing work and the perception of the situation by practicing archivists in this changing environment provide valuable data. The case study is based on the City of Stockholm because it is quite progressive in its work on open data. It is now running an open data project, in which the Stockholm City Archive plays an active role. The role of the archivist in practice, experiences and possible needs and missing factors will be explored. Data will be collected by interviews and text analysis. Needed strategies and guidelines will be identified.

  • 2.
    Borglund, Erik A. M.
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Engvall, Tove
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Authenticity in open data: contributions from archival science2016In: Pre-ICIS Workshop on E-Government, 2016Conference paper (Refereed)
  • 3.
    Borglund, Erik A. M.
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Engvall, Tove
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Open data?: Data, information, document or record?2014In: Records Management Journal, ISSN 0956-5698, E-ISSN 1758-7689, Vol. 24, no 2, p. 163-180Article in journal (Refereed)
    Abstract [en]

    Purpose – The aim of the article is to investigate what characterizes the information constructs that the archival discourse and the open data discourse communicate in text, and what their similarities and differences are. This article proposes that it is possible to see the open data initiative and modern archival practice as two discourses that have used different terminology to express and communicate their messages in the literature. In this article, we have applied a hypothesis-like assumption that the information constructs used in open data are actually nothing other than records, as they are in the archival discourse. Design/methodology/approach – This article is based on a mixed method approach.Aquantitative text analysis (word count) was carried out in a large set of documents representing the open data discourse and in the archival discourse. This was followed by a qualitative text analysis. Findings – It was found that both discourses did focus on records. However, the opendata discourse very seldom used the term record, but used information and data much more frequently. The archival discourse used the term information almost as often as record. A possible adaption of communication strategies can be identified, targeting a much wider audience through a user-centered approach. This could be an indication of a change in the archival discourse, which seems to be moving from a discourse that is very much regulated by law toward a discourse that is more focused on benefit and usability. Originality/value – This research indicates that it is possible to interpret both the open data and the archival discourse as one united discourse, an effect derived from working with e-government. There is an ongoing harmonization of the words used, and in the studied archival discourse, a more user- and business-oriented focus can be seen.

  • 4.
    Engvall, Tove
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Arkivariers roll och perspektiv i arbete med öppna data2018In: Arkiv, Information, Teknik, no 2, p. 12-13Article in journal (Other (popular science, discussion, etc.))
    Abstract [sv]

    Digitaliseringen ses ofta som en ytterligare industriell revolution, där informationen är den centrala råvaran. Öppna data möjliggör att information från olika källor kan kombineras och analyseras och tanken är att det kan ligga till grund för ny kunskap, innovativa tjänster och ökad öppenhet som kan skapa förbättringar i samhället på olika sätt. Men det medför också risker och etiska ställningstaganden som är viktigt att beakta och där har arkivarier en viktig roll. 

  • 5.
    Engvall, Tove
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Fear, Greed and Lack of Trust in Online Financial Trade2017In: Journal of Administrative Sciences and Technology, ISSN 2165-9435, article id 106163Article in journal (Refereed)
    Abstract [en]

    Trust is a crucial component in business relations, and also a precondition for people’s adoption of electronic services. This study addresses challenges regarding trust in online financial trade. Results indicate that brokerage companies acting in a dishonest way, along with dominant patterns of fear, greed and lack of knowledge and awareness among clients, lead to frequent losses of money. Which leads to a lack of trust in brokers, brokerage companies and the business domain. The way technology is used increases the challenges of risk and an unequal relation between client and brokerage companies. Self-ethnography has been used as a method, where observations, interviews and conversations were performed. Suggestions are to do further research in order to identify how mechanisms for trustworthiness, accountability and transparency can be created in the business domain, in which management of records will play a central role.

  • 6.
    Engvall, Tove
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    In-equalities, Regulation, Ethics & Records - reflections from a case in Online Trade2018In: Archives of Business Research, ISSN 2054-7404, Vol. 6, no 8, p. 135-147Article in journal (Refereed)
    Abstract [en]

    In an ethnographic study in online trade at the financial market, different forms of inequalities in client-broker/business relations have been found. It takes expression in for example design of technology, control of and access to information, competence and misuse of trust. Trust is at the center of concern, since that is crucial both to success and a risk for being taken advantage of. This relates to power between actors, responsibilities and accountability. This is where records role as evidence of human acts and conducts have a central role, both in relation to regulation and business ethics. As established structures for ensuring rights and obligations throughout societies are challenged by digitalization and globalization, this has to be recreated in the online context. The article conclude that both regulation and ethics are crucial in forming common values, behaviours and understanding of trust. If not, trust is easily violated which set people in trouble.

    In order to ensure trust, accountability is an important factor to consider, as well as informal means for ensuring fair behaviours that promotes the building and maintenance of trust among actors. As the technological development challenge processes and means for trust and accountability, new tools ought to be developed. As well as people-related aspects at both personal, business and societal level have to be considered.

  • 7.
    Engvall, Tove
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Lack of Trust and Loss of Money: Challenges in Online Financial Trade2016In: VISION 2020: INNOVATION MANAGEMENT, DEVELOPMENT SUSTAINABILITY, AND COMPETITIVE ECONOMIC GROWTH, 2016, VOLS I - VII / [ed] Soliman, KS, INT BUSINESS INFORMATION MANAGEMENT ASSOC-IBIMA , 2016, p. 954-962Conference paper (Refereed)
    Abstract [en]

    This research addresses challenges of trust in online financial trade. That is a pivotal factor both to clients and the business domain, and the understanding of trust is important to the realization of Europe 2020 vision to create a sustainable, smart and inclusive growth. Self-ethnography has been used to get an in-depth understanding of challenges in a real life setting, where observations, conversations and interviews have been done. Results indicate that there are severe challenges in regards to trust. Misbehavior of companies and brokers, along with patterns of fear and greed, and high risks in the way technology is used, has made many people lose big amounts of money and created a notion of distrust. A framework for trustworthiness in the business domain is required, which includes individuals, business relations as well as the technological and societal context. In this framework records management play an important role.

  • 8.
    Engvall, Tove
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Situating trust challenges of online trade2019In: Records Management Journal, ISSN 0956-5698, E-ISSN 1758-7689, Vol. 29, no 1-2, p. 272-286Article in journal (Refereed)
    Abstract [en]

    Purpose: This paper aims to offer an improved understanding of trust challenges in online trade, providing examples of issues that should be addressed for a trustworthy online environment. It also aims to illustrate how records and recordkeeping can contribute in terms of enabling trust and accountability. Design/methodology/approach: The paper is based on results from a self-ethnographic study of online trade (Engvall, 2017); the results are analyzed further. Kelton, Fleischmann and Wallace’s (2008) model for trust is used to gain a better understanding of the characteristics of the challenges and where they should be addressed. Findings: This paper recognizes that there are different types of trust challenges at different levels – individual, between clients and businesses and at a societal level – that should be addressed at these levels in different ways. Originality/value: This paper provides an understanding of trust challenges in the online environment. 

  • 9.
    Engvall, Tove
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    The data dilemma: who is in control?2017In: The data dilemma: a risk or an asset? eabh international workshop in cooperation with InFuture conference, Zagreb, Croatia, 10 November, 2017, 2017Conference paper (Other academic)
  • 10.
    Engvall, Tove
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Trade, Trust and Information Power - In Transition to Sustainability2017 (ed. 1)Book (Other academic)
    Abstract [en]

    Trade, Trust and Information Power. Lessons learned from Online Trade. This is a book about how trust is used, misused and shaped in an online financial context. The author also suggests ways forward for the financial markets, pointing towards client-oriented e-financial services. Digitalization both challenges and opens up new possibilities to perform financial activities. Which also shapes relations of power in new ways. Along with other challenges such as climate change, this requires of us to consider how we want to perform human activities in a sustainable way. 

    Results based on an ethnographic study indicate that individuals are very vulnerable in a global digital market place, and the means for trustworthiness at different levels are insufficient, exposing individuals to high risks and uncertainty of who is actually to trust. One important conclusion is that in order to be able to work for the benefit of many, such a system needs to ensure trust. And that digital records and archives have a crucial role in realizing this. 

  • 11.
    Engvall, Tove
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    User participation: what can be learned from the information systems domain?2019In: Records Management Journal, ISSN 0956-5698, E-ISSN 1758-7689, Vol. 29, no 3, p. 320-332Article in journal (Refereed)
    Abstract [en]

    Purpose: Many records professionals are involved in the design and development of recordkeeping systems. To design recordkeeping systems that meet user needs, their perspectives have to be included in the design process. The purpose of this paper is to explore what can be learned from the domain of information systems (IS) regarding user participation in design, and then to reflect on what related to the recordkeeping dimension should be further considered. Design/methodology/approach: The study is based on a review of literature in the IS development field about user participation. Findings: Analysing how users participate in IS development reveals several aspects of interest for records professionals. There are different approaches to, purposes of and driving values in user participation, which should be transparent. For user participation to be successful, an infrastructure has to be in place. The idea of user participation may be a way to include the secondary values of records in the near term, but it may also challenge traditional roles. New issues, such as the archivist’s role as a trusted third party, should be analysed further. Originality/value: This study uses knowledge from the information system field to acquire new knowledge about user participation in design, and relate it to the recordkeeping domain. This study addresses issues surrounding user participation, which has been indicated as an area in need of further development in archives and information science.

  • 12.
    Engvall, Tove
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Anderson, Karen
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Bunn, Jenny
    University College London.
    Flinn, Andrew
    University College London.
    Michetti, Giovanni
    Sapienza University of Rome.
    Gänser, Georg
    InterPARES Trust.
    Cai, Yingfang
    The State Archives Administration of China.
    Henttonen, Pekka
    University of Tempere.
    The role of the records professional2019In: Trusting Records in the Cloud / [ed] Luciana Duranti & Corinne Rogers, London: Facet Publishing, 2019, 1, p. 223-244Chapter in book (Refereed)
    Abstract [en]

    With digitalization, professional roles changes. New tasks, skills and collaboration with other professions are needed. This chapter highlight core responsibilities and expertise that records professionals contribute. It also highlight examples from initiatives with open data in Sweden and United Kingdom, as well as development of digitization of accounting in China. 

  • 13.
    Engvall, Tove
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Hellmer, Erica
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    As money turns digital and trust turns algorithmic: what ought to be considered?2017Conference paper (Refereed)
    Abstract [en]

    The aim of the paper is to raise questions and challenges regarding construction of trust in the global online context, using the rapidly growing use of digital currencies as an example of concern. The study raises questions related to cultural values and relations of power, and how that relates to trust, when money is digital and monetary processes are performed by technology. The paper is based on a qualitative study, using semi structured interviews with key personnel related to three different cryptocurrencies. Results indicate that cultural values affect how trust is constructed and perceived. Trust is placed primarily in technology and its algorithms, and is identified as an expression of a technocratic utopian approach, which might be in need of being balanced with accountability concerns. Instead of authoritative institutional processes with assigned roles and responsibilities, decentralized forms with users involvements and users control of their money, are important in establishing trust. Cultural influences from globalization and marketization affects how trust is created. The findings contributes by elucidating a need for further research if blockchain technology is to be used in a domain where requirements of trust, responsibilities and rights, long-term preservation, and long-term accessibility are of high concern.

  • 14.
    Engvall, Tove
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Liang, Victor
    Anderson, Karen
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    The role of the archivist and records manager in an open government environment in Sweden: InterPARES report, research project EU112015Report (Other academic)
  • 15.
    Engvall, Tove
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Samuelsson, Göran
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Ekonomiskt värde av information2017Report (Other academic)
    Abstract [sv]

    Information är en av Trafikverkets resurser och dess värde kan uttryckas på olika sätt och ha olika innebörd för olika aktörer vid olika tidpunkter. Informationen kan ha direkta ekonomiska värden, men värdet kan också uttryckas i dess betydelse för en långsiktig resursplanering och ekonomihantering.  Informationen  kan även bidra till arbetssätt som hushållar med skattemedel, och skapa  samhällseffekter inom t.ex  säkerhet och miljö. Vi har i den befintliga studien bland annat utgått ifrån standarden ISO 30300 som menar: 

    ”Att skapa och hantera verksamhetsinformation ingår i varje organisations aktiviteter, processer och system. Detta bidrar till effektivitet i verksamheten, ansvarstagande och riskhantering och till att verksamheten upprätthålls. Det gör det även möjligt för organisationer att se det värde som finns i informationsresurser som verksamhetstillgångar, kommersiella tillgångar och kunskapstillgångar, och bidra till att bevara det kollektiva minnet, som svar på utmaningar från den globala och digitala omvärlden” (ISO 30300, sid. iv). 

    I denna studie har vi valt att undersöka hur informationshanteringen, med fokus på ekonomirelaterad information, stödjer det pågående arbetet med ett livscykelperspektiv på anläggningen. Bakgrunden är Trafikverkets ambitioner att skapa en helhetssyn över anläggningens kostnader genom hela livscykeln. Och därmed också hur den ekonomiska redovisningen relaterar till annan information. Studien baseras på intervjuer med i huvudsak medarbetare på Trafikverket, men även vissa andra nyckelpersoner. Personer från följande funktioner och arbetsfält har intervjuats:  CoClass, BIM, ANDA/GUS, Öppna data, Informationsutbyten, Informationsförvaltning, Ekonomi, Ledningssystem, IT-strategi, Kontrakt och juridik, LCC, Internrevision, Riksrevisionen, Transportstyrelsen och Näringsdepartementet.

  • 16.
    Engvall, Tove
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Samuelsson, Göran
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Förstudien - En effektiv digital informationshantering2015Report (Other academic)
  • 17.
    Klareld, Ann-Sofie
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Forsström, Stefan
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Engvall, Tove
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Blockchainteknologi och arkiv2019In: Nordisk Arkivnyt, ISSN 0546-2851, no 1, p. 46-47Article in journal (Other (popular science, discussion, etc.))
    Abstract [sv]

    Blockchain, främst känd som teknologin bakom Bitcoin, kan användas till mycket mer än kryptovalutor. World Economic Forum har nyligen listat 65 exempel på hur tekniken kan bidra till att lösa olika miljöutmaningar och MIT:s tidskrift Technology Review har beskrivit hur blockchain används i ett flyktingläger för att människor ska kunna köpa förnödenheter utan att behöva vare sig identitetshandlingar eller kontanter. Med nya tekniker för att hantera mänskliga aktiviteter följer också nya former för dokumentation av dessa. I denna artikel kommer vi därför ge en översiktlig bild av hur blockchain kan användas inom arkivsektorn.

1 - 17 of 17
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