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  • 1. Abfalter, D.
    et al.
    Pechlaner, H.
    Fuchs, Matthias
    Erhebung und Messung touristischer Destinationsqualität: Eine Vergleichsstudie der ARGE ALP Länder2006In: Qualitätsmanagement im Tourismus / [ed] Pechlaner, H., Fischer, E., Wien, Bern: Linde Verlag , 2006, p. 71-96Chapter in book (Refereed)
  • 2.
    Aydogan Cifci, Merve
    et al.
    Istanbul University, Turkey.
    Gurel, Cetin
    Istanbul University, Turkey.
    Dincer, Fusun Istanbullu
    Istanbul University, Turkey.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Reintermediation for Small and Medium Hospitality Enterprises2016In: Consumer Behavior in Tourism Symposium (CBTS 2016), 2016Conference paper (Refereed)
  • 3.
    Aydogan Cifci, Merve
    et al.
    Istanbul University, Turkey.
    Gurel, Cetin
    Istanbul University, Turkey.
    Dincer, Fusun Istanbullu
    Istanbul University, Turkey.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Reintermediation for Small and Medium Hospitality Enterprises2017In: 7th International Interdisciplinary Business-Economics Advancement Conference, Florida, USA, 9-14 April, 2017Conference paper (Refereed)
  • 4.
    Baggio, Rodolfo
    et al.
    Bocconi University, Italy.
    Moretti, Vincenco
    Giuseppe Di Vittorio Foundation, Rome, Italy.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Beauty and its role in fostering economic growth and social development2016In: Valuing and Evaluating Creativity for Sustainable Regional Development / [ed] Laven D. & Skoglund, W., Mid Sweden University , 2016, p. 157-159Conference paper (Refereed)
  • 5. Beer, Thomas
    et al.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    CAIPS: A Context-Aware Information Push Service in Tourism2007In: Information and Communication Technologies in Tourism 2007Proceedings of the International Conference in Ljubljana, Slovenia, 2007 Sigala, Marianna; Mich, Luisa; Murphy, Jamie (Eds.) / [ed] Sigala, M., Mich, L & Murphy, J., Vienna, New York: Springer, 2007, p. 129-140Conference paper (Refereed)
    Abstract [en]

    A context-aware information push service provides the user with tailored information regarding her/his actual situation (the actual situation is also referred as context). This paper motivates and discusses the development of a context-aware information push service. A survey is presented motivating the implementation of such a system. Further, key requirements are identified leading to a description of the system architecture, thereby giving insight into how the requirements are tackled. Finally, the rule language which is used to formally declare push processes and the inference engine translating such rules into concrete push messages is explained in detail. The push service presented in this paper is part of the overall etPlanner system, a framework for mobile tourist guides

  • 6. Beer, Thomas
    et al.
    Höpken, Wolfram
    Zanker, M
    Rasinger, J
    Jessenitschnig, M
    Fuchs, Matthias
    University of Innsbruck.
    Werthner, H
    An Intelligent Information Push Service for the Tourist-Domain2006In: 17th European Conference on Artificial Intelligence, 2006, p. 124-128Conference paper (Refereed)
  • 7. Beer, Thomas
    et al.
    Rasinger, Jörg
    Höpken, Wolfram
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Werthner, Hannes
    Exploiting E-C-A Rules for Defining and Processing Context-Aware Push Messages2007In: Advances in Rule Interchange and ApplicationsInternational Symposium, RuleML 2007, Orlando, Florida, October 25-26, 2007, Proceedings / [ed] Paschke, A., Heidelberg & Berlin: Springer, 2007, p. 199-206Conference paper (Refereed)
    Abstract [en]

    The focus of this paper is to show that the E-C-A paradigm offers an excellent approach for specifying the behavior of context-aware information push services. Such a service enables its operator to provide the users with tailored messages related to their current situation (context). The paper introduces CAIPS, an implementation of such a service for the tourism domain. The underlying E-C-A rules are presented and the design of the associated rule-engine is described. The engine’s rule-interpreter is based on event-notification services and the object-oriented query-language HQL. The paper further presents a graphical high-level editor which supports business-experts in “writing” the CAIPS E-C-A rules. The presented approach enables the rapid development of new tailored messages (related to the user’s context) without the need to modify the underlying application, i.e. without the trouble of writing new code for new message types.

  • 8. Burger, Beat
    et al.
    Fuchs, Matthias
    University of Innsbruck, Austria.
    Dynamic pricing A future airline business model2005In: Journal of Revenue and Pricing Management, ISSN 1476-6930, E-ISSN 1477-657X, Vol. 4, no 1, p. 39-53Article in journal (Refereed)
  • 9. Canadi, M
    et al.
    Höpken, W
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Visualization of Customer Cards with 2D Codes2011In: Information and Communication Technologies in Tourism 2011 / [ed] Law, R., Fuchs, M. & Ricci, F., New York: Springer, 2011, p. 215-227Conference paper (Other academic)
  • 10. Canadi, Michael
    et al.
    Höpken, Wolfram
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Application of QR Codes in Online Travel Distribution2010In: Information and Communication Technologies in Tourism 2010 / [ed] Gretzel, U, Law, R., Fuchs, M., Vienna, New York: Springer, 2010, p. in print-Conference paper (Refereed)
    Abstract [en]

    Mobile services support various situations in everyday life and with the spread of mobile internet and better equipped mobile devices mobile services are becoming increasingly important, especially in tourism. Mobile tagging, based on QR codes or similar approaches, offers a technique to increase the accessibility of mobile services. In this paper potential applications of QR Codes in tourism, and specifically within a cultural institution (the Mercedes-Benz Museum), are identified and prototypically implemented. In a second step, these application scenarios are evaluated within a test user study. Results show that both, usability and intention to use the services are potentially high and QR codes are able to provide additional comfort in accessing mobile content and services.

  • 11.
    Chekalina, Tatiana
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    A Meta Comparison of Emprical Brand Metrics and Models for Tourism Destinations2009In: Proceedings of the 3rd International Conference on Destination Branding and Marketing / [ed] Leonardo (Don) A.N. Dioko and Xiang (Robert) Li, Macao SAR, China: Institute For Tourism Studies , 2009, p. 130-141Conference paper (Refereed)
    Abstract [en]

    The concept of customer-based brand equity (CBBE) and related measurement issues have recently attracted significant attention in tourism research (Pike, 2009; Boo et al., 2009). However, the complex and multi-dimensional nature of tourism destinations challenge the traditional approach towards the brand, its constructs (e.g. awareness, image, quality, loyalty, etc.) and measurement scales. Nevertheless, a number of empirically validated destination performance models found in the recent tourism literature share many similarities with the CBBE model in terms of structure and employed survey-based metrics. The aim of this study is to conduct a meta-comparison between a set of destination performance models and the CBBE model proposed and verified in a tourism destination context by Boo et al. (2009). The proposed comparison framework grounded in marketing and tourism literature is utilized in order to deduce a parsimonious and comprehensive set of destination brand metrics, relevant model dimensions, as well as empirically validated causal relationships.

  • 12.
    Chekalina, Tatiana
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    A customer-based brand equity model for tourism destinations: – insights from service marketing2011Conference paper (Other academic)
  • 13.
    Chekalina, Tatiana
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    A value co-creation perspective on customer-based brand equity model for tourism destinations: A Case from Sweden2014In: Finnish Journal of Tourism Research (Matkailututkimus), ISSN 1796-1300, Vol. 10, no 1, p. 8-24Article in journal (Refereed)
    Abstract [en]

    This study aims at contributing to the development of the customer-based brand equity (CBBE) concept in a tourism destination setting by taking into account the value-co-creation approach. The components of the proposed model consist of the customers’ evaluation of the destination promise in terms of transforming tangible, intangible and social destination resources into tourists’ value-in-use. Moreover, destination brand awareness affects the evaluation of the destination promise, which, in turn, determines tourists’ behavioural intentions towards the destination. By implementing a web survey and using a linear structural equation modelling approach, the proposed model is empirically validated for the Swedish mountain destination of Åre. Results particularly show the significant contribution of customer benefits and value for money to create destination loyalty. The paper demonstrates that by monitoring unique destination and tourist-specific experience dimensions, destination management can control both the value-in-use for a customer and customer loyalty, thereby upgrade and evaluate its marketing strategy, and, finally, discover promising innovation potentials for highly experiential tourism products.

  • 14.
    Chekalina, Tatiana
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Customer-Based Brand Equity Model for Tourism Destinations: Insights from Service Marketing2011In: Innovation Processes and Destination Development in Tourist Resorts, The Regional Studies Association Research Network on Tourism and Regional Development (RSA), 2011, p. 9-Conference paper (Refereed)
  • 15.
    Chekalina, Tatiana
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Customer-based destination brand equity modelling: The role of destination resources, value-for money and value-in-use2018In: Journal of Travel Research, ISSN 0047-2875, E-ISSN 1552-6763, Vol. 57, no 1, p. 31-51Article in journal (Refereed)
    Abstract [en]

    This study contributes to the development of knowledge on transferring the concept of customer-based brand equity to a tourism destination context. Keller’s (2009) brand equity pyramid is utilized as the comparison framework to reveal similarities but also overlaps, differences and gaps on both the conceptual and measurement level of existing brand equity models for destinations. Particularly, the inner core of the model depicts the complex mechanisms of how destination resources transform into benefits for tourists overlooked by prior research. This study proposes a customer-based brand equity model for destinations, which consists of five dependent constructs, including awareness, loyalty, and three destination brand promise constructs constituting the inner core of the model, namely, destination resources, value-in-use and value-for-money. The model was repeatedly tested for the leading Swedish mountain destination Åre, by using a linear structural equation modelling approach. Findings confirm the path structure of the proposed model.

  • 16.
    Chekalina, Tatiana
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Destination brand promise: The core of customer-based brand equity modeling2018In: Tourism Analysis, ISSN 1083-5423, E-ISSN 1943-3999, Vol. 23, no 1, p. 93-107Article in journal (Refereed)
    Abstract [en]

    The present study contributes to the discussion on transferring the concept of customer-based brand equity (CBBE) to a tourism destination context. The core component of the proposed CBBE model for tourism destinations (CBDBE) considers customers’ evaluation of the destination promise in terms of the transformation of destination resources into value-in-use for tourists. The introduced CBDBE model consists of six interdependent constructs, including awareness, tourists’ perception of functional, tangible and social destination resources, value-in-use disclosing the purpose and benefits of consumption, value-for-money, satisfaction and loyalty. The model was tested for the leading Swedish mountain destination Åre for the summer season by using customer-based survey data and a linear structural equation modelling (SEM) approach. Findings confirm the hypothesized relationships and the hierarchical structure of the proposed model. Managerial implications are discussed and the agenda for future CBDBE research is outlined.

  • 17.
    Chekalina, Tatiana
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Determinants of the co-created destination experience: an empirical validation from Sweden2013In: Tourism Marketing: On Both Sides of the Counter / [ed] M. Kozak, L. Andreu, J. Gnoth, S. Sibila Lebe, A. Fyall, Newcastle: Cambridge Scholars Publishing, 2013, p. 57-79Chapter in book (Refereed)
  • 18.
    Chekalina, Tatiana
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Determinants of the co-created destination experience: an empirical validation from Sweden2011In: Transforming experiences: tourism marketing from both sides of the counter / [ed] Sonja Sibila Lebe, 2011Conference paper (Refereed)
  • 19.
    Chekalina, Tatiana
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Fulfilment of destination brand promise: the core of customer-based brand equity modelling for tourism destinations2015In: Tourism engagement: co-creating well-being: Proceedings of the 6th Advances in Tourism Marketing Conference, Joensuu, Finland, 8.-10.9.2015 / [ed] Pesonen, Juho & Komppula, Raija, 2015, p. 114-118Conference paper (Refereed)
  • 20.
    Chekalina, Tatiana
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Margaryan, Lucine
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Measuring Customer-Based Brand Equity for Tourism Destinations - Understanding Missing Value Patterns for Tangible Destination Resources2013In: / [ed] Altinay, L., Jauhari, V., Vong, F. & Uysal, M, 2013Conference paper (Refereed)
  • 21.
    Chekalina, Tatiana
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Understanding the Value in Use of Multi-Segment Destinations: A Summer Season Case of the Swedish Mountain Resort Åre2013In: Marketing Places and Spaces: Shifting Tourist Flows: 5th Advances in Tourism Marketing Conference Proceedings / [ed] A. Correia M. Kozak, J. Gnoth, A. Fyall, S. Lebe, L. Andreu, Vilamoura - Portugal, 2013, p. 365-371Conference paper (Refereed)
  • 22.
    Chen, Jaqueline
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Chekalina, Tatiana
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Social media’s influence on destination image, tourist satisfaction and behavioral intentions2017In: Conference proceedings 7thAdvances in Hospitality and Tourism Marketing and Management (AHTMM) Conference, 2017Conference paper (Refereed)
  • 23. Czemik, Thorsten
    et al.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Test market Studies for Email Marketing: An Alpine Hotel Case Study2008In: 4th Int. Conference: An Eterprise Odyssey: Tourism, Governance, and Entrepreneurship, University of Zagreb, Faculty of Economics, June, 2008 / [ed] Galetić, Lovorka & Čavlek, Nevenka, Zagreb: Faculty of Economics & Business, University of Zagreb , 2008, p. 1414-1425Conference paper (Refereed)
    Abstract [en]

    The goal of the paper is to optimize the design of Email-Marketing campaigns for hotel companies on the base of a test market approach. For this aim first, a fractional-factorial design is employed to reduce the amount of test variables related to different versions of Email campaigns. Secondly, based on the Email Marketing Response Model proposed by Rettie and Chittenden (2002) a logistic regression is performed to identify the influence of the proposed variables on the click-through rate. Finally, the obtained results and further research questions are discussed.

  • 24.
    Eber, Zoe Fanni
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Baggio, Rodolfo
    Bocconi University, Italy; National Research Tomsk Polytechnic University, Tomsk, Russia.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Hyperlink network analysis of a multi destination region: The case of Halland, South Sweden2018In: Information Technology & Tourism, ISSN 1098-3058, E-ISSN 1943-4294Article in journal (Refereed)
    Abstract [en]

    Over the past years, attention has been given to the relevance of network studies as an analytical tool to assess essential features of a tourism destination. This work analyzes the network of Halland County, a tourism destination in South Sweden. The study aims at enhancing the body of knowledge and the comprehension of the structural characterization of the tourism network, deriving indications for policy makers and local stakeholders in order to improve the effectiveness and efficiency of the regional tourism system. Tourism stakeholders’ websites were explored using hyperlink network analysis (Baggio, 2007; Raisi et al., 2017). Findings highlight the need for strengthened industry ties and contribute to the industry-wide discussion on exploring network topology as a key source of knowledge for destination management and development, respectively.

  • 25.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    A Business Intelligence-Based Destination Management Information System: The Case of Åre, Sweden2014Conference paper (Other (popular science, discussion, etc.))
  • 26.
    Fuchs, Matthias
    University of Innsbruck.
    Benchmarking indicator-systems and their potential for tracking guest satisfaction2002In: Tourism, ISSN 1332-7461, Vol. 50, no 2, p. 141-155Article in journal (Refereed)
  • 27.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Benchmarking zur Wachstumsfördeung2008In: Tour HP, ISSN 1865-5483, Vol. 8, no 4, p. 31-33Article in journal (Other academic)
  • 28.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Best-Practices des Human Resource Managements: Bildungsinvestitionen zahlen sich aus2008In: Tour HP, ISSN 1865-5483, Vol. 8, no 1, p. 13-15Article in journal (Other academic)
  • 29. Fuchs, Matthias
    Comments on ‘Developing and Testing a Tourism Impact Scale’, John Ap/Crompton John L., In: Journal of Travel Research Vol. 37, November 1998, pp. 120-1301999In: Tourismus Journal: Zeitschrift fuer tourismuswissenschaftliche Forschung und Praxis, ISSN 1433-5948, Vol. 3, no 1, p. 139-141Article, book review (Refereed)
  • 30. Fuchs, Matthias
    Controlling: A methodological prerequisite to successfully planning hotel businesses2000In: Journal of Tourism and Hospitality Management, ISSN 1330-7533, Vol. 5, no 1, p. 195-210Article in journal (Other academic)
  • 31. Fuchs, Matthias
    Destination Benchmarking: A strategic management approach2002In: Tourismus Journal, Vol. 6, no 3, p. 291-320Article in journal (Refereed)
  • 32. Fuchs, Matthias
    Destination Benchmarking of Alpine ski resorts: Fad or competitive necessity?2002In: Tourism Review, ISSN 1332-7461, Vol. 57, no 3, p. 20-28Article in journal (Other academic)
  • 33. Fuchs, Matthias
    Destinationsbenchmarking: Theoretische und methodologische Fragestellungen2002In: Jahrbuch 2001/2002 Schweizerische Tourismuswirtschaft / [ed] Bieger, Th. & Laesser, Ch., St. Gallen: Universität St. Gallen , 2002, p. 137-156Chapter in book (Refereed)
  • 34.
    Fuchs, Matthias
    University of Innsbruck.
    Die Aus- und Weiterbildungsproblematik im Tourismus2001In: Vom Alten zum Neuen Tourismus: Beiträge aus Praxis und Forschung / [ed] Weiermair, K., Peters, M. & Reiger, E., Innsbruck: Universitätsverlag , 2001, p. 58-68Chapter in book (Refereed)
  • 35. Fuchs, Matthias
    Effizienzbenchmarking in touristischen Destinationen2003Conference paper (Refereed)
  • 36.
    Fuchs, Matthias
    University of Innsbruck.
    Eine Wissenskultur auch für kleinere und mittlere Unternehmen?: Über die neue Rolle des Personalmanagements2003In: Erfolgreich im Schatten der Großen: Wettbewerbsvorteile für kleine und mittlere Unternehmen / [ed] Hinterhuber, H.H. & Stahl, H.K., Berlin: Erich Schmidt Verlag, 2003, p. 147-170Chapter in book (Refereed)
  • 37.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Electronic Tourism: A state of the art report from Sweden2017Conference paper (Refereed)
  • 38.
    Fuchs, Matthias
    University of Innsbruck.
    Entwicklungspotenzial und Best-Practice der Ressource Unternehmertum im Tourismus2004In: Unternehmertum im Tourismus: Führen mit Erneuerungen / [ed] Weiermair, K., Peters, M., Pechlaner, H. & Kaiser,O., Berlin: Erich Schmidt Verlag, 2004, p. 237-262Chapter in book (Refereed)
  • 39.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Exploring Information Services for mobile Tourist Guides: Results from an Expert Survey2007In: Tourism Mobility & Technology, Travel and Tourism Reserch Association (TTRA), Nice, / [ed] Frederic Dimanche & Dominique Jolly, Nice: CERAM Business School , 2007, p. 4-14Conference paper (Refereed)
    Abstract [en]

    Mobile information services are gradually supplementing or even replacing traditional information sources relevant to tourists during their on-site stay (Anegg et al. 2002; Berger et al. 2003). The scope of the paper is to identify mobile information services which prove to be relevant to tourists during their city destination stay (Page, 1995; Wöber et al. 2003). For this aim, a qualitative approach to deduce potentially accepted mobile information services targeted to the specific destination use is presented (Rasinger et al. 2006). Firstly, based ona record of tourists’ information requirements and focus group interviews a ranked list of 15 mobile information services is deduced. Secondly, results from a web-based expert survey are presented exploring most promising configuration alternatives for mobile information services designed for the urban (i.e. city) destination context.

  • 40. Fuchs, Matthias
    Grenzen und Möglichkeiten zur Beobachtung tourisischer Trends durch statistisches Datenmaterial1999In: Der Fremdenverkehr in Südtirol im Jahre 1998 Handelskammer Bozen / [ed] Carlevaris, L., Lechner, O., Tappeiner, G., Wirtschaftsforschungsinstitut , 1999, p. 8-15Chapter in book (Refereed)
  • 41.
    Fuchs, Matthias
    University of Innsbruck.
    Kulturelle Einflüsse bei der Qualitätswahrnehmung der Destination als Marke2004In: Qualitätszeichen im Tourismus: Vermarktung und Wahrnehmung von Leistungen / [ed] Weiermair, K. & Pikkemaat, B., Berlin: Erich Schmidt Verlag, 2004, p. 113-135Chapter in book (Refereed)
  • 42.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Kunskapsdestinationen – kunskap om gästen Nordisk genom business intelligence2016Conference paper (Other academic)
  • 43. Fuchs, Matthias
    Mitarbeiter als Quelle von Innovation2005In: Erfolg durch Innovation: Perspektiven für den Tourismus- und Dienstleistungssektor / [ed] Pechlaner, H., Tschurtschenthaler, P., Peters, M., Pikkemaat, B. & Fuchs, M., Wiesbaden: Deutscher Universitätsverlag, Gabler , 2005, p. 327-430Chapter in book (Refereed)
  • 44.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Opportunities for Strategic Alliances between Tourism and the Health Industry: A Case Study from the Euopean Alps2007In: International Journal of Tourism & Travel Health, ISSN 0972-6551, Vol. 1, no 1, p. 73-84Article in journal (Refereed)
    Abstract [en]

    A large number of theoretical and empirical studies is pointing out that the most successful business model of the future will be the co-operating organization which is embedded in strategic networks. This observation particularly holds true for highly fragmented industries such as tourism. As specific tourism services (e.g. accommodation, food, transportation, attractions, etc.) are usually delivered by many different (e.g. private and/or public sector) suppliers which are more or less specialized in the supply-chain of tourism services, the competitiveness of the whole tourism branch is closely tied-up with the willingness and the ability to co-operate and/or to build-up strategic alliances. The most important goals achieved through strategic alliances in tourism is given by the synergetic use of co-spezialized destination resources, the reaching of a critical mass of tourists, and finally, by the improvement of existing and the creation of new core-competencies within the tourism destination. The aim of this article is firstly to give a short overview of the main determinants for co-operative behaviour between independent business organizations. In particular, traditional barriers to build-up tourism clusters will be discussed systematically. The second part of the paper presents different existing opportunities to integrate particular value-chain areas of the health industry within tourism. For this purpose, empirical results from a tourism survey are presented, which clearly show a huge market potential for health related wellness products to be offered in alpine summer destinations. The concluding section deduces implications for a better defined co-operative horizon within and between various tourism sub-branches and the health industry.

  • 45. Fuchs, Matthias
    Qualitätsmessung für Destinationen: Ein Benchmarkingansatz2003In: Kundenwertmanagement als Erfolgsfaktor: Grundlagen des Tourismusmarketing / [ed] Hinterhuber, H., Pechlaner, H., Kaiser, M. & Matzler, K., Berlin: Erich Schmidt Verlag, 2003, p. 187-217Chapter in book (Refereed)
  • 46. Fuchs, Matthias
    Solving the Process Layout Problem in Tourism Destinations2003Conference paper (Refereed)
  • 47. Fuchs, Matthias
    Strategy development in tourism destinations: a DEA approach2004In: Poznan University Economics Review, Vol. 4, no 1, p. 52-73Article in journal (Refereed)
  • 48.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    The Financing of Tourism Destinations: Some Theoretical and Practical Considerations2008Other (Other academic)
  • 49.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    The IFITT Knowledge Bank –Lifelong Learning with IFITT2013Conference paper (Other (popular science, discussion, etc.))
  • 50.
    Fuchs, Matthias
    University of Innsbruck.
    The pilot project DESTINOMETER® benchmarking indicator system of the Tyrolean tourism industry2004In: Tourismus Journal, Vol. 8, no 1, p. 65-76Article in journal (Refereed)
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