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  • 1.
    Barros de Alcantara Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Leadership and integration of immigrant workers in elderly in Sweden: Initiating a discussion from a communication perspective2017Conference paper (Refereed)
    Abstract [en]

    This article proposes to study the constructions and perceptions of leader and immigrant employees in three nursing home units in a municipality in Sweden. The results draw from the analyses of 18 interviews designed to understand from a communication perspective what are the factors facilitating or hindering the integration of non-Swedish born workforce in the elderly care. Although leadership is a well-researched subject, studies considering leadership and communication dynamics of immigrants in workplaces are fairly rare in Sweden.

    Workplaces, and specially workgroups, are arenas for the negotiation and recreation/reshaping of identities (Schnurr & Zayts, 2012; Valenta, 2009), communication with and from the ’leader’ – the position known today for personifying leadership as whole (Ford, Harding, & Learmonth, 2008) – and its impact on other relationships and on individuals’ integration in the workplace. Leadership affects employees’ satisfaction and willingness to stay in a workplace. This is not different among groups with diversity. The inclusion patterns that leaders create through their relationships can be decisive for a lower staff turnover (Nishii, Mayer, David & Kozlowski, 2009).  In addition, there is  a strong expectation that the leader treats everyone fair in an environment with diversity. Research shows that ”justice” is a central element to fulfilled expectations and personal results in a workplace with cultural diversity for (Cross & Tuner, 2013).

    The findings showed good leadership is perceived when leaders work as a bridge to facilitate rela- tionships, are supportive and emphatic them of participating. Employees feel integrated when they assume independent control of the work activities without asking for assistance from Swede employ- ees. There are several factors influencing inclusion and integration in the workplaces. These factors are: relationship with colleagues that are as important as with the leaders, a leader who promotes relationships, organizational conditions that create space and time for learning and socialization, and social conditions, for instance, possibilities of creating social networks outside the work.

  • 2.
    Barros de Alcantara Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Leading the way for immigrant workers’ inclusion in the elderly care: A communication perspective2018Conference paper (Refereed)
  • 3.
    Barros de Alcantara Hamrin, Solange
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Lundgren, Lena
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Strategic Communication: A Concept as an Instrument of Change2017Conference paper (Refereed)
    Abstract [en]

    Purpose: This study explores the understanding of the term ‘strategic communication’ and how it has evolved in the accounts of communications managers, communications executives and organizational executive managers in a local government organization that centralizes the communications department, aiming to work strategically.

    Design/methodology/approach: The findings are drawn from seven interviews from 2011 during the centralized period and four interviews in 2016 two years after decentralization.

    Findings: Strategic communication mostly had a symbolic positive impact on the legitimacy of communication professionals. However, strategic communication was also understood as an organizational threat, as executive managers were not engaged in what it would imply for their organizations/offices to work strategically with communication.

    Research limitation/implication: The study gives insight into why strategic communication is pursued as a work method more than a field of study.

    Practical implications: This study provides insights into the strategy chosen to establish strategic communication with implications for communication professionals’ legitimacy within the organization.

    Originality/value: This paper presents insights into the implementation of a communications department that was formed with the specific objective of working strategically. Due to that, strategic communication can have a strong symbolic meaning for legitimating communication professionals’ position. 

  • 4.
    Bäckström, Ingela
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Ingelsson, Pernilla
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
    Johansson, Catrin
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Bergman, Sandra
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Communicative Leadership development conduction to impact on   Quality culture and co-worker health2019In: 22nd QMOD conference on Quality and Service Sciences ICQSS 2019, 13-15 October: Leadership and strategies for Sustainable Quality and Innovation in the 4th Industrial Revolution / [ed] Su Mi Daahlgard-Park, Jens J. Dahlgaard,, Lund, 2019, Vol. 22Conference paper (Refereed)
    Abstract [en]

    Purpose – The purpose of this paper explore effects of a communicative leadership development program in an organization and to present and discuss results from assessing Quality Culture and co-worker health in the same organization.

     

    Methodology/approach –  In a company conducted a communicative leadership developing program, a questionnaire measuring QM values and co-worker health has been handed out to leaders and co-workers. Leaders conducted a communicative leadership developing program have been interviewed and observation studies have been conducted. 

     

    Findings – The interviewed and observed leaders are working with communicative leadership in a structured way, The measured factors, assessing quality culture and co-worker health showed rather high mean values.

     

    Practical implications – The communicative leadership developing program seams to help leaders to communicate in a structured way.

  • 5.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Att leda mångkulturella grupper inom äldreomsorg i Sundsvall: Ledarskap och integration från ett kommunikativt perspektiv2017Report (Other academic)
    Abstract [sv]

    Sundsvalls kommun och Mittuniversitet har ett avtal om samarbete för gemensam utveckling och tillväxt. Samverkansprojekten som genomförs inom avtalsramen fungerar som förstudier och frö för större samarbeten. Vidare förstärker samverkan forskningsprofilen och gynnar Sundsvalls kommun som får möjlighet att vara med och utveckla teknologiska lösningar och arbetsmetoder inom flera områden. Våren 2016 godkände styrgruppen för detta samarbete projektet för förstudien ”Att leda mångkulturella grupper inom äldreomsorg i Sundsvall”. Inspirationen för detta projekt kommer från det faktum att vård och omsorg har ett stort behov av arbetskraft och kommer att ha ett ännu större behov framöver. För att kunna tillgodose detta är det nödvändigt att kunna ta tillvara på den invandrade arbetskraft som finns i Sverige.

    Denna rapport består av en litteraturöversikt som fokuserar på invandrare på arbetsplatser och en studie som består av 16 intervjuer med utlandsfödda medarbetare och 5 med ledare inom äldreboenden i Sundsvall. Studien använder sig dessutom av data från 10 observationer på olika möten på de tre boendena. Förutom en kort översikt om tidigare litteratur om invandrares kommunikativa situation på arbetsplatsen så sammanfattar litteraturavsnittet idéer om svenskt ledarskap, med fokus på samspelet mellan ledare och medarbetare och den sociala och organisatoriska diskurs som råder, där engagemang och delaktighet är en stark nationell diskurs (Tengblad & Andersson, 2014).  Metodelen redogör för urvalet, genomförandet och analysen av den empiriska studien. På slutet presenteras specifika åtgärder för dessa arbetsplatser och några rekommendationer om fortsatt forskning.

    Tidigare forskning visar att det finns några egenskaper och färdigheter som ledare bör ha, för att leda en arbetsplats med kulturell mångfald. Kultur är en viktig variabel för att förstå integration och ledarskap av invandrare på arbetsplatser. Kontexten brukar sammanfattas genom olika generella nationella drag som definierades bland annat i Nationella kulturteorier (utvecklat av Hofstedes studier på IBM på 70-talet). Ledarskapsforskarna har ett stort intresse för och kunskap om ledare men mindre kunskap om medarbetare. Tvärkulturella managementlitteraturen upprepar ofta vissa ledares förmågor när mångfald diskuteras: blanda annat empati, interkulturell kunskap och social förmåga och lyhördhet. Studier som förklarar relationen mellan ledarskap, kommunikation och integration är mer sällsynta. Studier som kan ge mer insyn i dessa områden har mestadels fokuserat på språk och inte haft fokus på relationen mellan utlandsfödda medarbetare och ledare eller kollegor inom gruppen. Ingen studie har hittats som kan bidra till djupt förståelse om hur relationer mellan svenskar och individer från andra länder fungerar. Emellertid, det finns studier som hanterar den tvärkulturella frågan. Många av dessa studier är tydliga i att nämna att kommunikation och relationer är viktiga för tvärkulturella relationer på arbetsplatser. För att uppnå hållbarhet är det viktigt att dessa relationer fungerar bra. I Sundsvall där den här pilotstudien genomfördes, har 10 % av de tillsvidareanställda medarbetarna inom vården en utländsk bakgrund. Bland vikarierna är siffrorna betydligt högre. Tjugofem procent av de registrerade timvikarierna är utlandsfödda. Av de fem ledarna som intervjuades i förstudien har en ledare utländskt ursprung. Att förstå dessa relationer och hur de påverkar utlandsfödda medarbetare och arbetsplatsen är grundläggande för en demokratisk och hållbar vård och omsorg, som kan leverera ett bra arbetsresultat oavsett ekonomiska och sociala påfrestningar.

    Det huvudsakliga materialet för den här rapporten är intervjuer med utlandsfödda medarbetare och ledare inom äldreomsorgen i Sundsvall. Medarbetarna är tillsvidare- eller långtidsanställda, som har arbetat mellan 2,5 till 25 år inom vården. Intervjuerna har dessutom kompletterats med 10 observationer på två typer av möten, arbetsplatsträffar och omsorgsmöten.  Medarbetarna kommer från 13 olika länder. Tre av de intervjuade ledarna leder dessa medarbetare. Ledare och medarbetare förblir anonyma i denna rapport. 

    Resultatet av studien har sammanfattats i 11 rubriker. Ett bra samarbete bland medarbetarna är fundamentet för ett väl fungerade äldreboende. Att arbeta inom ett äldreboende kräver bra förmåga att interagera med andra medarbetare, vårdtagare och anhöriga. Att medarbetare kan påverka planering av arbetet är redan etablerat hos alla. Medarbetarna upplever sitt arbete som ett viktigt bidrag till samhället. De bidrar till vårdtagarnas välbefinnande.

    Resultatet visar att ledaren upplevs som orättvis när kommunikationen inte fungerar bra mellan utlandsfödda och svenska medarbetare. Dysfunktionen i arbetsmiljön gör att medarbetarna upplever utanförskap och diskriminering från svenskarnas sida.  De kräver en ledare som är lyhörd och närvarande för att lösa problem. Vidare måste ledaren utvärdera medarbetarna utifrån sina egna observationer, och visa uppskattning genom att belöna på ett rättvist sätt.

    Oavsett ursprungsländer har den svenska ledarskapsdiskursen om engagemang ett inflytande på medarbetarna.  De är medvetna om sina rättigheter att kunna vara med i diskussion om frågor som kan ha inflytande på arbetsplatsen.  När arbetsplatsen fungerar är medarbetarna nöjda med ledaren och de kommunicerar att de har tid för att umgås, vila och stressa av. Medarbetarna har då även större förståelse för olika arbetssituationer såsom arbetsbelastning eller ett pressat schema (med mindre tid för återhämtning). De upplever att ledaren är på deras sida, inte förvaltningens. Dessa medarbetare är nöjda med sitt arbete, men har planer för framtiden som kan vara inom eller utanför vården.

    Alla medarbetare i studien känner sig integrerade på jobbet och i svenska samhället, trots att majoriteten inte har ett socialt nätverk som inkluderar svenskar. Under mötena såg vi att de invandrade medarbetarna deltar mindre i samtalen än de svenska. Utlandsfödda medarbetare säger att de inte vill prata och utsätta sig så mycket för diskussionen när de börjar arbeta inom vården, men senare känner de sig bekvämare och kan prata mera. Utifrån observationen känner medarbetarna sig mest bekväma med att bidra på mötet när ämnet är vårdtagarnas hälsa.  

    Utifrån medarbetarnas och ledarnas upplevelser och data från observationer, har ledarna olika kommunikationsstilar och deras beteenden har påverkan på medarbetarnas välmående. En ledare kan vara empatisk och stöttande, en brobyggare som underlättar relationen mellan medarbetare och organisationen, eller en skillnadsstärkare som använder syner på kulturella skillnader för att förklara medarbetarnas beteenden. Ledarnas syn på integration är påverkad av diskussion om språkkunskap, men de är medvetna om att vården behöver invandrad arbetskraft och de ser möjligheter för medarbetarnas språkutveckling och bidrag till gruppen. Ledarna har inte medvetna strategier för integration, men några av dem har hittat ett sätt att underlätta genom några aktiviteter när de kommunicerar med gruppen.  Utifrån resultatet av den empiriska studien presenterad i den här rapporten, är en av rekommendationerna en större satsning på att skapa tid och utrymme för social interaktion, där medarbetare har tid, pratar om rutiner och att lära känna varandra.  Att ha tid att träffas i ett utrymme där man kan umgås, underlättar inkludering av medarbetare och bidrar till välmående. Den arbetsplats där utlandsfödda medarbetare verkar må bäst och uttrycker det i deras intervjuer är den plats där de är delaktiga på mötena, och där de indikerar att de har tid och plats för att äta tillsammans och vila. För att leda mångfald med äldreomsorgen som organisationskontext behövs en empatisk och stöttande och brobyggande ledare.

  • 6.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Communicative leadership and context: Exploring constructions of the context in discourses of leadership practices2016In: Corporate Communications. An International Journal, ISSN 1356-3289, E-ISSN 1758-6046, Vol. 21, no 3, p. 371-387Article in journal (Refereed)
    Abstract [en]

    Purpose – This purpose of this paper is to explore the discursive constructions of context and its significance in employees’ accounts of leadership practices, more specifically, discourses of communicative leadership. In doing so, it also seeks to clarify the relationship between perceptions and constructions of contexts and leadership discourses. Design/methodology/approach – This study relies on focus group interviews conducted with nine groups and a total of 31 employees (16 males and 15 females) in a Swedish industrial organization employing 490 employees. Findings – The findings reveal that micro-contexts were more evident influencing leadership discourses in the accounts of employees. However, macro-contexts identified as an authoritative leadership style were triggering constructions of “idealized” communicative leaders in contrast to the leadership experienced in the work environment by employees as “real.” Research limitations/implications – The investigation presents one organizational context, but can be expanded using additional contexts that may show various leadership forms and communication needs. Findings suggest that understanding the context considered to be relevant to perceptions and constructions of leadership can be essential for identifying and confronting challenges, leading to a more communicative organization. Originality/value – The study approaches leadership and context as dynamic and multifaceted constructs shaped locally in interaction with macro-discourses. Further, it also suggests that individuals are agents of change controlling context through being aware of their discourses.

  • 7.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Communicative leadership and inclusion in workplaces: Leading ethnically diverse groups2019Conference paper (Refereed)
    Abstract [en]

    The article investigates the relevant behaviours leading an ethnically diverse workforce. The study also uses the four communication behaviours as a lens for understanding these leaders’ practices of inclusion from a communication perspective. These behaviours and characteristics are salient to the discourse about leaders working in units for the care of the elderly. The results are drawn from an analysis of interviews with five female leaders, and the observation of eight meetings led by three of them. The data were analysed subductively using concepts related to diversity and the theoretical framework of communicative leadership. The study confirms leaders’ behaviours pointed out in the leadership such as empathy and supportiveness, but some other categories are also importance. Some of the findings show that communicative leaders, in the context of leading a diverse team, have to be observant and to monitor the work environment to ensure that it is possible for everyone to be included. A leader’s role is to manage conflict, clarify goals, and to create space for inclusion and engagement. The main implication of this study is to the communicative leadership framework, including the ethnical diversity as a complexity in relationships and engagement in workplaces. The study can to be expanded to other sectors and use larger number of participants.

  • 8.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Communicative leadership: Exploring leaders' discourse on participation and engagement2016In: Comunicação & Sociedade, ISSN 0101-2657, E-ISSN 2175-7755, Vol. 38, no 2, p. 7-42Article in journal (Refereed)
    Abstract [en]

    This study investigates organizational leaders’ discourses and how they are embedded in organizational and national structures and relate to leadership and communication in two Swedish organizations. This study has social constructionist aspirations and invokes qualitative, discursive, and interpretive perspectives. The findings, based on 27 interviews with leaders at various levels in the two industries, indicate that leaders’ discourses are affected differently by national and organizational cultural structures and are related to the circumstances affecting the construction of communicative leadership in these organizations. In a strongly established organizational culture national, context has less influence because members are loyal to the communication and leadership views of the organization in question. Discourses of commu- nicative leadership and Swedish leadership are relevant to the organization that work to make its leaders more communicative. However, notwithstanding the predominance of national or organisational leadership and communication views, leaders remain viewing themselves as the main leadership actors. The study also seeks to extend the knowledge of the concept of communicative leadership contributing to the understanding of its definition in relation to characteristics of national and organizational cultures. Keywords: communication; leadership; communicative leadership; discourse; national culture; organizational culture.

  • 9.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Communicative Leadership in Cultural Contexts: Leaders and Co-workers’ Discursive Constructions in a Swedish Multinational Organization2013Conference paper (Refereed)
  • 10.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Communicative leadership: (Re)Contextualizing a Swedish concept in theory and within organizational settings2016Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    The purpose of this thesis is to theorize about the concept of communicative leadership as well as explore the construction of the concept in three Swedish national and multinational organizations. ‘Communicative leadership’ is a concept often used in Swedish organizations and, in practice, refers to leaders’ communication competence related to others, and specifically toward her or his employees. It generally assumes that communicative leaders are better communicators than other leaders. Organizations using the concept accordingly evaluate and develop leaders’ communication competence. The thesis consists of five studies; one grounded in qualitative and quantitative literature on leadership and leadership communication and the other four using interviews with leaders and employees as datasets. The first article extends our understanding of communicative leadership with four communication behaviors to be applied toward developing leaders and defining communicative leadership with focus on leaders’ communicative behavior towards others. The results from the other four articles further contribute to our understanding of communicative leadership and they were obtained applying a constructionist and discursive framework in order to analyze the connections of contexts to the discourses of communicative leadership and highlight the socially constructed nature of communicative leadership. The results emphasize that different contexts found locally have consequences for the relation between leaders and employees, constitutively affecting local discourses and context. In addition to defining and conceptualizing the notion, this thesis thus also clarifies the roles of leaders and employees in leadership practices, highlights how micro- and macro-contexts interplay and what elements interact with them, mutually influencing consequences for perceptions and constructions of leadership locally. Furthermore, the empirical studies demonstrate that communicative leadership discourses do not just reveal contexts and how they are constituted and perceived; leaders’ and employees’ discourses can also reveal which changes organizational members desire to implement.

  • 11.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Constructions of inclusion at two senior nursing home units in Sweden: immigrants’ perspectives2019In: Equality, Diversity and Inclusion, ISSN 2040-7149, E-ISSN 2040-7157, Vol. 38, no 4, p. 462-476Article in journal (Refereed)
    Abstract [en]

    Purpose: This study is an inductive exploration of factors that are relevant to the inclusion and integration of immigrant workers in a Swedish workplace. The purpose of this paper is to examine the experiences of immigrant employees with other organisational actors at two senior nursing units in Sweden. Design/methodology/approach: Results are drawn from the analyses of interviews with six female and three male immigrant nursing assistants living permanently in Sweden. Findings: Trustful relationships with other organisational actors, during both formal and informal interactions, are considered essential facilitating inclusion of these immigrant workers. Immigrant workers experienced inclusion when they achieved language competence (or felt supported in their attempts to do so) and bridged cultural differences. The results also highlight conditions for interactions and leadership as factors influencing inclusion. In addition, inclusion implied acculturation or awareness of the values of native-born citizens. Research limitations/implications: The study suggests that immigrants’ relational dynamics with their colleagues are essential to inclusion, despite types of studies that focus mainly on the competences of leaders to manage diversity. Practical implications: The results have implications for organisations’ development of a more democratic workplace with more inclusiveness and with satisfied employees. Originality/value: The study gives voice to immigrant workers, which is rare in Swedish and international organisations that deal with the issue of immigrant integration in the workplace. 

  • 12.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Exploring Contexts in Organizational Members' Discourse of Communicative Leadership2014In: Exploring Contexts in Organizational Members' Discourse of Communicative Leadership, 2014Conference paper (Refereed)
  • 13.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Leadership constructions on Swedish workplaces with cultural diversity: Rethinking leadership considering the resilience of cultural identities2016In: International Studying Leadership Conference, University of Edinburgh, 11-13 December 2016, 2016Conference paper (Refereed)
    Abstract [en]

    This article proposes to study the constructions and perceptions of leader and immigrant employees in a municipal nursing home in Sweden. Drawing from the analyses of six interviews (four interviews with immigrant employees and two interviews with their leader), to understand, from a communication perspective, those constructions of leadership and integration which can facilitate integration in workplaces with cultural diversity. Although leadership is a well-researched subject, studies focusing on leadership and immigrants in workplaces from a communicative perspective are fairly rare in Sweden. Employees with other cultural backgrounds than Swedish perceive their own behaviors to be opposite to the Swedish colleagues’ negative behaviors.  While they see themselves as outsiders, employees demand a leader who stands for what is “fair” and shows appreciation for their attention to work rules. The findings are discussed stressing a communicative leader who works for relational dynamics and to improve daily relationships among members. 

  • 14.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Leading Cultural Diversity in the Elderly Care in Sundsvall2016Conference paper (Other academic)
  • 15.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Recontextualizing communicative leadership: The interplay of discourses in a Swedish multinational organization2016In: International Journal of Strategic Communication, ISSN 1553-118X, E-ISSN 1553-1198, Vol. 10, no 1, p. 18-35Article in journal (Refereed)
    Abstract [en]

    This study employs a discursive lens to empirically analyze the sensemaking of leaders and employees’ communication in four different cultural contexts within a multinational organization. Communicative leaders were defined and recontextualized as strategists, interpreters/translators, instructors/facilitators, and sensemakers, considering their communication behaviors and attitudes to employees. Data suggest that the recontextualization of micro-discourses of communication and leadership emphasizes the interplay of local and global contexts in discourses of leadership. The data also indicate that contexts (and consequently macro- and micro-discourses) are blended in leaders’ and employees’ accounts, shaping constructions of communicative leadership depending on different contextual conditions. The interplay is important to form a suitable leadership discourse that makes sense for the local members and helps them work together more effectively.

  • 16.
    Hamrin, Solange
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Johansson, Catrin
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Communicative Leadership: A Co-constructed Concept in Two Swedish Business Organizations2013Conference paper (Refereed)
  • 17.
    Hamrin, Solange
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Johansson, Catrin
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Jahn, Jody L.
    University of Colorado, Boulder.
    Communicative Leadership: Fostering co-worker agency in two Swedish business organizations2016In: Corporate Communications. An International Journal, ISSN 1356-3289, E-ISSN 1758-6046, Vol. 21, no 2, p. 213-229Article in journal (Refereed)
    Abstract [en]

    Purpose– The purpose of this paper is to enhance the knowledge of how leadership concepts are embraced by leadership actors and perceived to influence relationships between leaders and co-workers. Specifically, the authors aim to investigate how leaders and co-workers discursively construct the concept of “communicative leadership” and its practices and perceive that communicative leadership influences relationships, work processes, and agency.Design/methodology/approach– The authors analyzed interviews with leaders and co-workers in two Swedish business organizations about their understandings and experiences of leadership.Findings– Communicative processes that enhance co-worker agency, defined as a capacity to act; include: facilitating autonomy, sharing responsibility, and mutual participation. Relational and discursive leadership processes such as responsiveness and dialogue were seen to enhance mutual participation in both organizations. Broader Swedish cultural macro discourses shaped the leader/co-worker relationship, making agency a relational accomplishment rather than an individual phenomenon.Research limitations/implications– This study relies on data from individual and focus group interviews, rather than direct observation of leadership processes.Practical implications– Findings suggest that organizations would benefit from making explicit their goals and expectations for communicative leadership in their respective social and cultural contexts.Originality/value– The authors provide new theoretical and empirical knowledge of leaders’ and co-workers’ discursive construction of a leadership concept; leadership communication research in the Swedish context; empirical research on communicative leadership as an empowering form of leadership communication; and how leadership communication discourse on a micro level is connected to organizational and macro-social cultural levels.

  • 18.
    Johansson, Catrin
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Kommunikativt ledarskap.: En analys av intervjuer med chefer och medarbetare i fem företag2013Report (Other academic)
  • 19.
    Johansson, Catrin
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    What is a "communicative" leader?: Leaders and their employees making sense of leadership and communication2012Conference paper (Refereed)
  • 20.
    Johansson, Catrin
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Jahn, Jody L.
    University of Colorado, USA.
    Communicative leadership: Leaders and members reflecting on leadership and communication2013Conference paper (Refereed)
  • 21.
    Johansson, Catrin
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Miller, Vernon D.
    Michigan State University.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Communicative leadership: theories, concepts, and central communication behaviors2011Report (Other academic)
  • 22.
    Johansson, Catrin
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Miller, Vernon D
    Department of Communication and Department of Management, Michigan State University, East Lansing, MI, United States .
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Conceptualizing communicative leadership: A framework for analysing and developing leaders’ communication competence2014In: Corporate Communications. An International Journal, ISSN 1356-3289, E-ISSN 1758-6046, Vol. 19, no 2, p. 147-165Article in journal (Refereed)
    Abstract [en]

    Purpose – The concept of “communicative leadership” is used in organisations that analyse and develop leaders’ communication competence. A scholarly definition of this concept is lacking, and the implications of leaders’ communication and the development of communication competence for organisations are rarely discussed. The purpose of this paper is to create a theoretical framework around the concept of “communicative leadership”, which can contribute to future research and development of leaders’ communication competence.

    Design/methodology/approach – Three research questions were addressed: what communicative behaviours are central to leaders? How can “communicative leaders” be characterised? What is a “communicative leader”? Literature from the leadership and communication research fields was reviewed and related to these questions.

    Findings – Four central communicative behaviours of leaders (i.e. structuring, facilitating, relating, and representing), eight principles of communicative leadership, and a tentative definition are presented. A communicative leader is defined as someone who engages employees in dialogue, actively shares and seeks feedback, practices participative decision making, and is perceived as open and involved.

    Practical implications – A theoretical foundation to the practice of analysing and developing leaders’ communication competence is provided, which is related to employee engagement and organisational performance.

    Originality/value – Communicative leadership is a concept emerging from organisational needs, articulated by corporate and public organisation leaders. This article links its core constructs to academic quantitative and qualitative research in an integrated framework, which can guide further research and the development of leaders’ communication competence.

  • 23.
    Johansson, Catrin
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Miller, Vernon D.
    Michigan State University.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Kommunikativt ledarskap: definition, teori och centrala beteenden2011Report (Other academic)
  • 24.
    Johansson, Catrin
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Miller, Vernon
    Michigan State University.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Conceptualizing communicative leadership: A tentative theoretical framework2012Conference paper (Refereed)
  • 25.
    Miller, Vernon D.
    et al.
    Michigan State University.
    Johansson, Catrin
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Investigating Kommunikativt ledarskap: A preliminary theoretical and empirical construct explication2012Conference paper (Refereed)
  • 26.
    Ortiz, Júnia
    et al.
    Federal University of Bahia (UFBA), Brazil.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Aggio, Camilo
    Federal University of Bahia (UFBA), Brazil.
    Dalmonte, Edson
    Federal University of Bahia (UFBA), Brazil.
    Television experience and political discussion on Twitter: Exploring online conversations during the 2014 Brazilian presidential elections2015In: Users Across Media - Conference Proceedings , 2015Conference paper (Refereed)
    Abstract [en]

    This empirical study aims to investigate the characteristics of the conversation and political discussion on Twitter during the last televised presidential debate in the first round of the Brazilian general elections in 2014, aired by Globo TV. Television experience, political participation, and Twitter dynamics were considered for the examination of different kinds of engagement in 100,000 messages collected during the debate. The aim was to identify peaks of user engagement, linking these moments to the events occurred during the debate, evaluating how the characteristics of the communicative environment may affect the discourses built around the debate

  • 27.
    Ortiz, Júnia
    et al.
    Federal University of Bahia, Brazil.
    Hamrin, Solange
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
    Aggio, Camilo
    Federal University of Minas Gerais, Brazil.
    Dalmonte, Edson
    Federal University of Bahia, Brazil.
    Television experience and political discussion on Twitter: exploring online conversations during the 2014 Brazilian presidential elections2017In: Galáxia, ISSN 1519-311X, E-ISSN 1982-2553, Vol. 1, no 36, p. 45-58Article in journal (Refereed)
    Abstract [en]

    This empirical study aims to investigate the characteristics of the conversation and political discussion on Twitter during the last televised presidential debate in the first round of the Brazilian elections in 2014. Television experience, political participation, and Twitter dynamics were considered for the examination of different kinds of engagement in 100,000 messages collected during the debate. The aim was to identify peaks of user engagement, linking these specific moments and evaluating how the characteristics of the communicative environment may have affected the discourses built around the debate.

1 - 27 of 27
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