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  • 1.
    Armstrong, M. L.
    et al.
    University of South Florida.
    snyder, K. M.
    university of south florida.
    Stiles, P
    University of South Florida.
    Expected impact of the Child Health Insurance Program on Alcohol and Drug Abuse and Mental Health Operations Base Funding1999Rapport (Annet vitenskapelig)
  • 2.
    Boothroyd, Roger A.
    et al.
    University of South Florida.
    Stiles, PG
    University of South Florida.
    Snyder, Kristen
    University of South Florida.
    Zong, X
    University of South Florida.
    Service Penetration by persons with severe mental illness: How should it be measured?2002Inngår i: Journal of Behavioral Health Services & Research, ISSN 1094-3412, E-ISSN 1556-3308, Vol. 29, nr 2, s. 198-207Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    As performance indicators and outcomes measures become essential parts of doing business, providers of mental health services are developing and using a number of access measures. One that is being used with increasing frequency is service penetration. However, the lack of standard methods for calculating and reporting service penetration has made the comparison of penetration rates cross studies difficult. This article discusses the conceptualization and operationalization of service penetration. In addition, it presents an exploratory study of service penetration using data from the same persons using very different data sources; these data were collected during an evaluation of a Medicaid managed care system in Florida. The article offers recommendations for the use and reporting of service penetration rates.

  • 3.
    Boothroyd, Roger
    et al.
    University of South Florida.
    Stiles, P
    University of South Florida.
    Snyder, K. M.
    University of South Florida.
    Murrin, M. R.
    University of South Florida.
    The Health and Mental Health Needs of Service Utilization of Children of TANF recipients2000Inngår i: 12th Annual Research Conference Proceedings: A System of Care for Children's Mental Health: Expanding the Research Base / [ed] C. Liberton, C. Newman, K. Kutash, R. Friedman, tampa: University of South Florida , 2000Konferansepaper (Fagfellevurdert)
  • 4.
    Boothroyd, Roger
    et al.
    University of South Florida.
    Stiles, P
    University of South Florida.
    Snyder, Kristen
    University of South Florida.
    Zong, X
    University of South Florida.
    The health and mental needs and service utilization of children of TANF recipeients2000Inngår i: 13th Annual Research Training Center on Childrens Mental Health and Conference Proceedings / [ed] C. Liberton, C. Newman, K Kutash, R. Friedman, 2000Konferansepaper (Fagfellevurdert)
  • 5.
    Bäckström, Ingela
    et al.
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Ingelsson, Pernilla
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Snyder, Kristen
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Enhancing Sustainable Quality Culture2017Konferansepaper (Fagfellevurdert)
    Abstract [en]

    In 2015, a project was initiated to explore how quality can be enhanced in Swedish businesses by developing an internal coaching process to support value-based leadership development. The three–year project, financed by The Knowledge Foundation, is a research and development partnership consisting of three Swedish manufacturing companies and Mid Sweden University. Results presented in the poster address both the process and outcomes from this project.

    Purpose

    To present the results in changes in a company's value-base two years into a project with the purpose to explore how quality can be enhanced when a value-based leadership is integrated with sustainable practices.

    Method:

    A number of activities were completed in the company. A survey was designed to measure SQD values as an indicator for value based leadership. The survey were administered both at the start of the project and then again one year later to measure changes in leadership and values. The results from the survey were first analyzed using SPSS (Cronbach Alpha and T-test) and then in relation to completed activities. This was done by the research team together with management team in the company.

    Results:

    The results will be the presentation of completed activities within the company as well as results from the two measurements shows that the mean of the measured values are higher in the second measurement when it comes to the whole factory. When it comes to the managers it is the opposite regarding how they look at their role when it comes to the values: Leadership commitment and Participation of everybody.

    Conclusions so far:

    • Measuring soft aspects helps to focus on culture and values.
    • The wording of the statements can affect culture.
    • Talking about leadership in connection to an organizations unique context initiates new dialog forms, topics, and gives the leaders a “leadership language”.
    • Focusing on positive aspects of leadership creates energy and a solution focused climate.
    • Statistically significant results can be shown after such a short period as one year.
    • Increased pride in the team and the work-place!
    • Further investigate correlations between factors. 
  • 6.
    Bäckström, Ingela
    et al.
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Ingelsson, Pernilla
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Snyder, Kristen
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Hedlund, Christer
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Lilja, Johan
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Capturing Value-based leadership in Practice:: Insights from developing and applying an AI-interview guide2017Inngår i: Challenges and Opportunities of Quality in the 4th Industrial Revolution: On quality and service sciences ICQSS 2017 / [ed] Dahlgaard-Park, Su Mi and Dahlgaard, Jens J., 2017Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Abstract

    One of the most critical aspects for building quality and innovation in organizations is the role of values. Performance suffers when organizations fail to prioritize values. A challenge for many leaders is to understand deep-rooted values together with what they are and how they are developed. These deep-rooted values are reflected in the behaviors, language and signs occurring in the organization and can be seen as the organizations culture. When a culture is shaped, leadership is central and the managers in the organization are vital. Managers in an organization affect the predominating culture through their behaviors and approach to their co-workers. This make it interesting to try to find out underlying values held by managers striving for good leadership and performance. Underlying values can be unconscious and taken for granted, and thereby hard to ask about.  By using an interview guide inspired by Appreciative Inquiry (AI) (an approach based on generativity and positivity), underlying values and the leadership used by top managers can be discovered.

     

    Purpose - The purpose of this paper is to present and discuss the results from the Appreciative Inquiry (AI) inspired interviews to explore the underlying values held by top manager and to identify soft aspects of leadership.

     

    Methodology/approach – Top managers were interviewed as a part of a research project with the aim to support the development of value-based leadership that integrates company values, organizational culture, customer needs and sustainable development. A structured interview guide, inspired by AI, was developed and used to pinpoint their motivation and vision of a good organization in order to understand the values the leaders had and to identify soft aspects of leadership.  The interviews were analyzed in workshops with the whole research group and structured and visualized through affinity chart.

     

    Findings – The results show underlying values held by top managers and identified soft aspects of leadership.

     

    Practical implications – The presented interview guide can be used to identify the top managers underlying values and the presented results from the interviews can be used to inspire other leaders to develop their leadership in their striving of good leadership and effective organizations.

  • 7.
    Bäckström, Ingela
    et al.
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitets- och maskinteknik.
    Ingelsson, Pernilla
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitets- och maskinteknik.
    Snyder, Kristen
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitets- och maskinteknik.
    Hedlund, Christer
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitets- och maskinteknik.
    Lilja, Johan
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitets- och maskinteknik.
    Capturing value-based leadership in practice: Insights from developing and applying an AI-interview guide2018Inngår i: International Journal of Quality and Service Sciences, ISSN 1756-669X, E-ISSN 1756-6703, Vol. 10, nr 4, s. 422-430Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose – The purpose of this paper is to present and discuss the results from the appreciative inquiry (AI)-inspired interviews to explore the underlying values held by top managers and to identify soft aspects ofleadership.Design/methodology/approach – Top managers were interviewed as a part of a research project withthe aim to support the development of value-based leadership that integrates company values, organizationalculture, customer needs and sustainable development. A structured interview guide, inspired by AI, wasdeveloped and used to pinpoint their motivation and vision of a good organization to understand the valuesthat the managers had and to identify soft aspects of leadership. The interviews were analyzed in workshopswith the whole research teamand structured and visualized through affinity diagrams.Findings – The results showed the underlying values held by top managers and identified soft aspects ofleadership.Practical implications – The presented interview guide can be used to identify the top managers’underlying values, and the presented results from the interviews can be used to inspire other managers andleaders to develop their leadership in their striving of good leadership and effective organizations.Originality/value – The paper explains how to apply an AI-inspired interview guide in finding out valuebasedleadership and soft aspects of leadership for enhancing organizational culture.

  • 8.
    Bäckström, Ingela
    et al.
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Ingelsson, Pernilla
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Snyder, Kristen
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Hedlund, Christer
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Lilja, Johan
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Collection of baseline data – expanding the scope2016Inngår i: EurOMA 2016 - Interactions, 2016Konferansepaper (Fagfellevurdert)
    Abstract [en]

    For leaders to successfully meet the complexity of businesses today, many argue the need to design a performance measurement system that integrates hard data outcomes with soft measures found in organizational culture including values, norms, and behaviors. The purpose of this paper is to present an approach to collecting baseline data that captures the soft dimensions of organizational culture with system thinking as a guiding theory. The results present an approach for measuring the soft dimensions of organizational culture with description of methods, the type of data and what level of organizational culture they measure.

  • 9.
    Dollard, N.
    et al.
    University of South Florida.
    Brown, E.
    University of South Florida.
    Snyder, K. M.
    University of South Florida.
    Identifying Children with Serioous EMotional Disturbacne who are serviced by Multiple Public Systems.2000Konferansepaper (Fagfellevurdert)
  • 10.
    Fredriksson, Ulf
    et al.
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Snyder, Kristen
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Utbildningsvetenskap, globalisering, kunskapssamhället och kvalitet.: Paper presentation: symposium om "begreppet ut/bildningsvetenskap" ett fösök att fånga det gemensamma I pedagogic, lärande, pedagoiskt arbete, didakti mm. October. Lärahögskolan I Stockholm och Pedagogiska Insitutionen vid stockholms Universitet.2004Konferansepaper (Fagfellevurdert)
  • 11.
    Fredriksson, Ulf
    et al.
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Snyder, Kristen
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Utbildningsvetenskap: Globalisering, kunskapssamhället och kvalitet.: Symposium: Vad är ut/bildningsvetenskap?, Lärarhögskolan i Stockholm, oktober 20042004Konferansepaper (Annet vitenskapelig)
    Abstract [sv]

    Centrala ord i den aktuella utbildningsdiskussionen är kunskapssamhälle, globalisering och kvalitet. Kunskap lyfts ofta fram som ett centralt begrepp för att beskriva dagens samhälle. Det antas att tillgång och användande av kunskap idag är viktigare än traditionell produktion av varor. Detta äger rum i en tid som kännetecknas av ökad globalisering med en hårdnande konkurrens på en internationell marknad. Denna omställning förutsätts kräva att ett lands utbildningspolitik gör det möjligt för befolkningen att delta i ett livslångt lärande av hög kvalitet. En viktig uppgift för de som undervisar och forskar inom utbildningsvetenskap och närliggande ämnen är att undersöka i vilken utsträckning som de tankegångar som kort skissats ovan påverkat den faktiska utbildning som bedrivs. En sådan undersökning möjliggör en vidare diskussion om vilka förändringar som kan väntas i skolan och vilka förändringar som kan behövas. Paperet utgår ifrån en genomgång av aktuella dokument från främst EU och OECD för att diskutera varför kunskapssamhälle, globalisering och kvalitet kan anses vara centrala begrepp inom den utbildningspolitiska diskussionen och vilka implikationer detta kan få både för utbildningspolitik och utbildningsvetenskap. I detta sammanhang skissas också ett projekt som institutionen för utbildningsvetenskap vid Mitthögskolan planerar.

  • 12.
    From, Jörgen
    et al.
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Holmgren, Carina
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Olofsson, Anders
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Snyder, Kristen
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Karlsson, Håkan
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    What is education in entrepreneurship education?: Paper presented at NFPF/NERA-conference in Oslo, March 10-12, 2005.2005Konferansepaper (Annet vitenskapelig)
  • 13.
    Hedlund, Christer
    et al.
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Bäckström, Ingela
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Ingelsson, Pernilla
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Snyder, Kristen
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Lilja, Johan
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Continuous Improvement of Leadership: Evaluation of peer-coaching experiments2017Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This paper investigates continuous improvement of leadership with the aid of coaching and specifically peer-coaching as a model for leadership improvement. The paper is based on the idea of experimental learning both as a tool to motivate, educate and inspire leaders in two studied organizations. Learning-by-doing along with reflection has formed the basis for leadership improvement and leadership awareness in this study. The concept of Developing- by-doing have been used to help leaders design the foundation of an organizational specific coaching model. 

  • 14.
    Hedlund, Christer
    et al.
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Lilja, Johan
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Ingelsson, Pernilla
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Bäckström, Ingela
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Snyder, Kristen
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Research On Toyota Kata? Proposing A Future Research Agenda For The Emerging Practice2016Inngår i: EurOMA Conference Proceedings: Interactions 2016, 2016Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Since the bestselling book “Toyota Kata” was first published in 2009 the practices of the Toyota Kata has spread quickly among practitioners and consultants all over the world. However, the number of academic papers and studies concerning Toyota Kata occurs as remarkably sparse. Based on the apparent gap, this paper identifies and proposes a future research agenda on Toyota Kata based on a survey with Swedish Toyota Kata experts. As a result, 20 areas are highlighted and identified as the currently most desirable to understand and study more closely. Based on the areas, six themes are also identified and formulated. 

  • 15.
    Holmgren, Carina
    et al.
    Mittuniversitetet, Fakulteten för humanvetenskap, Institutionen för utbildningsvetenskap.
    From, Jörgen
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Olofsson, Anders
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Karlsson, Håkan
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Snyder, Kristen
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Sundström, Ulrika
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Entrepreneurship Education: Salvation or Damnation?2005Inngår i: Journal of Entrepreneurship Education, ISSN 1098-8394, E-ISSN 1528-2651, Vol. 8, s. 7-19Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Many researchers, and policy makers, across Europe emphasise entrepreneurship education as the way to a future new welfare society. Why? The aim of this article is to discuss critically entrepreneurship education, starting in contemporary European research on entrepreneurship. Earlier research defines entrepreneurship as a temporary process of innovation, only possible in capitalistic societies. In more recent research entrepreneurship is located within the entrepreneur, to a limited number of traits typical for the entrepreneurial personality despite its surroundings. Environmental or cultural factors are treated as either to promote or inhibit entrepreneurial behaviour/personality. The locus to specific traits of the individual is the logic behind the, normative and quite naïve, favouring of entrepreneurship education. Entrepreneurship education, characterised by learning by doing, practice-orientation, and so on, is viewed as the way to foster the right kind of individuals; individuals with the specific traits who form a kind of inner resources that can be profitable on the global market. In this perspective, entrepreneurship education seems to be a part of the ongoing neo liberal oriented restructuring process, which is sweeping through Europe, and the writings on entrepreneurship education can be understood as a specific political/ideological activity. I

  • 16.
    Holmgren, Carina
    et al.
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    From, Jörgen
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Olofsson, Anders
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Karlsson, Håkan
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Snyder, Kristen
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Sundstöm, Ulrika
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Entrepreneurship Education: Salvation or Damnation?: NERA Congress, Reykjavík 20042004Inngår i: NERA Congress, Reykjavík 2004, 2004Konferansepaper (Annet vitenskapelig)
    Abstract [en]

    Many researchers, and policy makers, across Europe emphasise entrepreneurship education as the way to a future new welfare society. Why? The aim of this paper is to discuss critically entrepreneurship education, starting in contemporary European research on entrepreneurship. Earlier research defines entrepreneurship as a temporary process of innovation, only possible in capitalistic societies. In more recent research entrepreneurship is located within the entrepreneur, to a limited number of traits typical for the entrepreneurial personality despite its surroundings. Environmental or cultural factors are treated as either to promote or inhibit entrepreneurial behaviour/personality. The locus to specific traits of the individual is the logic behind the, normative and quite naïve, favouring of entrepreneurship education. Entrepreneurship education, characterised by learning by doing, practice-orientation, and so on, is viewed as the way to foster the right kind of individuals; individuals with the specific traits who form a kind of inner resources that can be profitable on the global market. In this perspective, entrepreneurship education seems to be a part of the ongoing neo liberal oriented restructuring process, which is sweeping through Europe, and the writings on entrepreneurship education can be understood as a specific political/ideological activity.

  • 17.
    Ingelsson, Pernilla
    et al.
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitets- och maskinteknik.
    Bäckström, Ingela
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitets- och maskinteknik.
    Snyder, Kristen
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitets- och maskinteknik.
    Adapting a Lean leadership-training program within a health care organization through co-creation2018Inngår i: 21st QMOD conference on quality and service science ICQSS, 22-24 August 2018, Cardiff University, Wales, UK / [ed] Su Mi Park-Daahlgard, 2018Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Purpose –The purpose is to describe and evaluate a Lean leadership-training program within the healthcare sector, developed through a co-creative process with the intent of enhancing the possibilities for a context-specific adaption of Lean.

    Methodology/approach – A co-created leadership-training program, executed over a period of one year, is described both as a model development process and as the final training program. The program was evaluated through reflective discussions and feedback as well as a written final evaluation of the program from participants in the program.  

    Findings – Even though the process was not followed to the end the evaluation shows that the objectives of the training program was met, at least amongst the participators attended the whole program. Using a co-creative process when developing and realizing a leadership-training program enhances the possibilities for an organizational adaption of Lean to its own context. One condition for this approach to be successful is that the expectation on both the organization and the University needs to be in focus through the whole process. In addition the executive team needs to be continuously engaged and create conditions for the organization to realize the potential winnings from the training program.

  • 18.
    Ingelsson, Pernilla
    et al.
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitets- och maskinteknik.
    Bäckström, Ingela
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitets- och maskinteknik.
    Snyder, Kristen
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitets- och maskinteknik.
    Strengthening quality culture in private sector and health care: What can we learn from applying soft measures?2018Inngår i: Leadership in Health Services, ISSN 1751-1879, E-ISSN 1751-1887, Vol. 31, nr 3, s. 276-292Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose – The purpose of this study is to present a comprehensive approach to studying organizational culture using “soft measures” to facilitate sustainable quality development in organizations. The purpose is also to present, discuss and compare the results from a survey designed to measure a company’s value base.

    Design/methodology/approach – A number of different methods were used to collect soft data to study and measure organizational culture and at the same time influence the culture and the leadership within three organizations. One method, the survey, was used on two different occasions to obtain an overview of the culture within an organization and to investigate if the activities had influenced the culture and the leadership.

    Findings – The application of soft measures used by leaders to study and develop organizational culture resulted in statistically significant positive changes in organizational work culture, according to a pre-post survey after a short period of one year.

    Practical implications – The approach can be used by leaders in different types of organizations as the challenge of changing the organizational culture through the leadership seems to be a common challenge regardless of line of business.

    Originality/value – The study shows the benefits of using a comprehensive approach to assess an organization’s culture based on qualitative measures and analysis.

  • 19.
    Ingelsson, Pernilla
    et al.
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Bäckström, Ingela
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Snyder, Kristen
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Hedlund, Christer
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Lilja, Johan
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Using the employee satisfaction survey as a tool for building organizational culture2016Inngår i: EurOMA Conference Proceedings: Interactions, 2016, 2016Konferansepaper (Fagfellevurdert)
    Abstract [en]

    There is a strong relationship between employee satisfaction and organizational results and using an employee surveys effectively could support quality improvements and organizational culture. The purpose of this paper is to present an employee satisfaction survey designed to change organizational culture and co-worker behaviors. Included in the analysis are results from that survey focusing on culture and leadership. The results show that asking a different kind of questions in an employee satisfaction survey and analyzing the results in more detail could give an organization a management tool to be used both to monitor and to build organizational culture.

  • 20.
    Ingelsson, Pernilla
    et al.
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Bäckström, Ingela
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Snyder, Kristen
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Lilja, Johan
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Hedlund, Christer
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Truly changing the culture – learnings from a value-based top leader2017Inngår i: 20th QMOD conference: Challenges and Opportunities of Quality in the 4th Industrial Revolution / [ed] Su Mi Dahlgaard Park, 2017Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Both TQM and Lean are said to rest on a number of values that in turn are said to be the building blocks of the organizational culture needed to successfully apply TQM or Lean in an organization. The reason why applying Lean or TQM fail is frequently explained by the lack of focusing on values and culture and instead too big focus on tools and methods. In this context, leadership is often mentioned as one if the main keys to change the organizational culture as the leaders in organizations are the bearer of values. There is also a strong connection between values held and behaviors shown by the leaders and the co-workers in the organization. So the question arises; how come it´s so hard to make the change in leadership behaviors and by that the organizational culture? At the same time, there are leaders succeeding with consciously changing the culture and the values held by the co-workers. What can we learn from such a leaders that have succeeded in changing an exciting culture in an organization?

    Purpose - The purpose of this paper is to present the values held by and the ways of working used by a top leader (COO) with the aim to change the organizational culture.

    Methodology/approach – The Chief Operating Officer (COO) of a successful Lean company was interviewed in order to identify the managers´ values as well as ways of working. A developed interview guide was used to get an understanding of the values the leader had and to identify “other” softer aspects of his leadership. The results from the study was analyzed by the researchers, first by each researcher individually, then in workshops as a group.

    Findings – The results show that the COO appears to have an understanding about the connection between values and behaviors something shown by the close connection between the identified ways of working and values. The result also shows ways of working to achieve a cultural change, were the use of ROFO can be seen as a driving force for this. The COO displays a leadership and a value-base much in line with Lean leadership and value-base.Practical implications – The presented results can be used by leaders in different types of organization in their work with developing the culture and leadership.

  • 21.
    Ingelsson, Pernilla
    et al.
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitets- och maskinteknik.
    Snyder, Kristen
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitets- och maskinteknik.
    Bäckström, Ingela
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitets- och maskinteknik.
    Developing value-based leadership for sustainable quality development: Let’s do it2018Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Introduction

    In a report in Harvard Business Review, Grant (2016) cited that one of the most critical factors for building quality and innovation in business today is the role of values. Companies that are grounded in clearly articulated values create conditions for employees to be creative and divergent, which is a key ingredient for quality improvement and innovation (ibid). The industrial model that valued compliance and order, is being replaced by a model that values employee engagement as necessary for meeting the needs of customers and improving quality (ibid). This is possible when employees are clear about the values from which decisions are made and understand the reasons why companies choose certain practices. No longer is the “what” and “how” of business practice sufficient to ensure quality: employees need to understand “why” they do what they do to establish a sense of identity and culture for quality innovation (Pink, 2006; Sinek, 2009).

    Understanding values, including what they are and how they are developed is a contemporary challenge for many business leaders. Values are embedded in an organizations culture and reflected in the behaviors, language and symbol systems used in an organization (Schein, 2004). According to Hildebrandt (1991), changing the corporate culture is increasingly recognized as one of the primary conditions for successfully developing quality in business.  At the same time research shows that the majority of quality initiatives fail due to a lack of understanding about culture (Turesky & Connell, 2010, ). Instead, many leaders remain stuck in a leadership approach that worked in the past and miss opportunities to build energy that is revitalizing (Boyatzis & McKee, 2005).

    Proponents of design thinking suggest there is much to learn from designers about how to understand and develop culture (Brown, 2008). Leavy (2010) states that there is a “growing recognition that ‘design thinking’ or the creative principles long associated with the design function, may now have something very significant to offer when applied…to business management and strategy development” (p. 5-6). Design thinking offers possibilities to develop innovation in management to generate sustainability in business excellence through high engagement and high performance organizational culture.

    In 2015, a project was initiated through financing from KK Stiftelsen to help business leaders develop a value-based leadership to support sustainable quality innovation in manufacturing. Design thinking was applied as part of the research and innovation approach to gain insights into the challenges facing leaders and to develop prototypes for understanding and building cultures of success through value-based leadership.  

    The purpose of this paper is to present findings from years one and two of the project to examine the cultures within three manufacturing companies and the corresponding leadership practices. Specifically, we address the question: what can we learn from business leaders about the constraints and possibilities to developing a value-based leadership in manufacturing; and what tools can be applied to build a culture of innovation and engagement that resonates with company values and support strategic planning and business excellence?

     

    Method

    A three-year multi-site case study was conducted in collaboration with three manufacturing companies in Sweden. Data were collected through a series of workshops to gain insights into the constraints and possibilities for leaders in manufacturing to develop a value-based leadership to support sustainable quality development. Data were gathered through a 1) leadership survey, 2) interviews with three general directors, 3) focus groups with middle and top-level managers, 4) observations and cultural analysis, survey, 5) storytelling and appreciative inquiry, and 6) an employee questionnaire. The study design was based on a collaborative, iterative model using the Stanford Design thinking framework (Ling, 2015): 1) empathy, 2) framing, 3) ideation, 4) prototyping, and 5) testing the prototypes with users. Respondents in the study represent leadership teams in three Swedish manufacturing companies and their employees. Company A includes 16 middle management leaders and two production leaders, and one general director. Company B is represented by ten middle managers and one production leader. Company C is represented by three middle managers, one production leader, and one general director.

               

    Findings

    The findings indicated that in general there is a lack of dialogue among leaders about what is leadership, what is culture and what is meant by values in the organization. As well, there is a heavy emphasis on structure and process, yet at the same time there lacks a clear understanding about why the structures exist and how they can be used to spawn innovation. Moreover, participating leaders in manufacturing succumb to a crisis leadership model that results from the heavy emphasis on productivity and bottom-line effectiveness. Leaders in each of the companies repeatedly expressed the need to develop structures and systems of leadership that would free them to become proactive. Participants also recognized a positive side effect they believed would result in the form of employee engagement and shared decision making if they had the opportunity to focus on long-term development.

           Design thinking and the methods used to develop work culture, including appreciative inquiry, storytelling and coaching, provided leaders with new insights into the culture within the company. Leaders were able to identify both constraints and possibilities for changing the culture from disengagement to engagement. Through the process, they also began to identify values and recognized the importance of valuing employees to affect innovation and build a culture of engagement. We also witnessed increased dialogue among leaders that reflected an understanding of the importance to engage middle managers and employees in problem solving and innovation.

     

    Boyatzis R., McKee, A. (2005) Resonant leadership. Boston: Harvard Business School Press.

    Brown, T. (2008) “Design thinking". Harvard Business Review, pp. 1-10

    Grant, A. (2016) “How to build a culture of originality”. Harvard Business Review. March 2016. 86- 94.

    Hildebrandt, S. 1991. Quality culture and TQM. Total Quality Management, 2, 1-15.

    Leavy, B. (2010) “Design thinking: a new mental model of value innovation”. Strategy & Leadership. Vol. 38, no 3., pp. 5-14

    Ling, D. (2015) Complete design thinking guide for successful professionals. Singapore: Emerge Creatives Group.

    Pink, D. (2006) A whole new mind: why right-brainers will rule the world. New York: Riverhead Books.

    Schein, E. H. 2004. Organizational culture and leadership (3. ed.). San Francisco: Jossey-Bass.

    Sinek, S. (2009). Start with Why: how great leaders inspire everyone to take action. New York: Penguin Group.

    Turesky, E. F., Connell, P. (2010). “Off the rails: understanding the derailment of a Lean manufacturing initiative”. Organization Management Journal. 7, pp. 110-132

  • 22.
    Jaldemark, Jimmy
    et al.
    Mittuniversitetet, Fakulteten för humanvetenskap, Institutionen för utbildningsvetenskap.
    Anderson, Karen
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Institutionen för informationsteknologi och medier.
    Lindberg, J. Ola
    Mittuniversitetet, Fakulteten för humanvetenskap, Institutionen för utbildningsvetenskap.
    Persson Slumpi, Thomas
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Institutionen för informationsteknologi och medier.
    Sefyrin, Johanna
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Institutionen för informationsteknologi och medier.
    Snyder, Kristen
    Mittuniversitetet, Fakulteten för humanvetenskap, Institutionen för utbildningsvetenskap.
    Sjöström, Mårten
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Institutionen för informationsteknologi och medier.
    Slutrapport delprojekt 3.5.1 Forskning och forskarskolan i e-lärande2011Annet (Annet (populærvitenskap, debatt, mm))
  • 23.
    Jaldemark, Jimmy
    et al.
    Mittuniversitetet, Fakulteten för humanvetenskap, Institutionen för utbildningsvetenskap.
    Snyder, Kristen
    Mittuniversitetet, Fakulteten för humanvetenskap, Institutionen för utbildningsvetenskap.
    Kursverksamhet inom e-lärande: Ett projekt genomfört av HEALTH-gruppen vid Institutionen för Utbildningsvetenskap2012Annet (Annet (populærvitenskap, debatt, mm))
  • 24.
    Knyder, Kristen
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Concept maps, voice thread and visual images: Helping educators spawn divergent thinking and dialogic learning2014Inngår i: Cases on teaching critical thinking through visual representation strategies / [ed] Leonard J. Shedletsky and Jeffrey S. Beaudry, Hershey Pennsylvania: IGI Global, 2014, s. 387-417Kapittel i bok, del av antologi (Fagfellevurdert)
    Abstract [en]

    The context of this chapter has its roots in an educational movement that recognizes the importance of preparing youth for living and working in a global community. Central to this is a belief in 1) engaging students in collaborative learning, 2) developing cultural sensitivity, 3) using digital media for communication and creativity, and 4) transforming pedagogical practice to foster reflection, divergent thinking, and creativity. The question addressed in this chapter is how teachers can use digital media and visual images to spawn divergent thinking and dialogue in a global learning context. This chapter presents a case analysis to examine evidence of inquiry-based collaborative learning and three-dimensional thinking among students when using digital images and collaborative software in a global partnership project.

  • 25.
    Lilja, Johan
    et al.
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Ingelsson, Pernilla
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Snyder, Kristen
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Bäckström, Ingela
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Hedlund, Christer
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Metaphors We Manage and Develop Quality by: Screening and Elaborating on the Metaphors of Quality Management2017Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Purpose: Metaphors are a powerful and human way of understanding and experiencing one kind of thing in terms of another. In Quality Management (QM) several metaphors are used to describe and bring to life the often abstract QM concepts and systems in clearer terms. These metaphors are undoubtedly of great importance for how QM is understood, communicated and practiced. They can also be assumed to have a significant impact on the perceived attractiveness of, and engagement in, QM systems. However, the metaphors of QM have seldom been systematically screened or put in focus, neither the topic of a critical discussion. The purpose of this paper is hence to contribute with a screening of the metaphors currently used, within QM literature and in practice among QM leaders, and then elaborate on their potential for improvement and development.

    Methodology/Approach: The paper is based on a literature review combined with interviews of QM leaders.

    Findings: The paper highlights that the current QM metaphors provide intuitive associations to properties such as stability, shelter, and structure but not to the important dynamic properties of QM, such as learning, or to the critical role of people in QM. It also provides suggestions for further improvements and development.

    Value of the Paper: The paper highlights the area of metaphors within QM as an important area for future research. It also provides insights concerning the successful use and selection of metaphors in future QM practice.

  • 26.
    Lilja, Johan
    et al.
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitets- och maskinteknik.
    Snyder, Kristen
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitets- och maskinteknik.
    Ahlin, Karin
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för data- och systemvetenskap.
    Persson Slumpi, Thomas
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för data- och systemvetenskap.
    Why Action Research and Quality Management is such a Nice Match: And How to Make them Dance without Falling2018Inngår i: Proceedings of the 21st QMOD conference: The Quality Movement, Where are we going ? - Past Present and Future, 2018Konferansepaper (Fagfellevurdert)
    Abstract [en]

    Purpose

    For anyone digging into the concepts, it becomes obvious that action research and quality management are a really nice match. They share many of their conceptual roots, intentions, core principles/dimensions and processes. Current best practice of quality management can even be understood as doing and strengthening action research processes, in terms of the Plan-do-study-act cycle (PDSA), in organizations. However, the choice, design and application of action research within quality management research is surprisingly seldom discussed or shared. The purpose of this paper is hence to elaborate on how action research and quality management are closely interrelated and how action research can be used more frequently and successfully in quality management research. In addition, the paper hopes to contribute to revitalizing what could be considered the most fundamental practice of quality management: the PDSA cycle.    

    Method

    The paper is based on a conceptual discussion combined with illustrative experiences and learnings from several research projects that have applied action research to develop the field of Quality Management. The projects and examples illustrate and share both experiences of dancing at its best and a few uncomfortable falls.

     

    Findings

    The paper identifies several critical factors to consider when designing and applying action research within quality management research. 

     

    Practical Implications

    As action research is defined by its double aim, developing both scientific knowledge and practice, the ability to successfully design and apply action research in quality management research has large practical implications. One obvious risk if this dance fails is that academic researchers draw back from practice and their ambitions of developing and contributing to practice in their research. The findings of the paper are hoped to increase the number of successful future applications of action research within quality management.

     

    Originality

    The study provide insights in an area sparsely discussed in previous academic work.

  • 27.
    MacAlister, J. E.
    et al.
    Univeristy of South Florida.
    Snyder, K. J.
    University of South Florida.
    Acker-Hocevar, M.
    University of South Florida.
    Snyder, K. M.
    University of South Florida.
    The educational quality benchmark system: A response to issues of at-risk youth1997Inngår i: National Forum of Educational Administration and Supervision Journal, Vol. 14, nr 3Artikkel i tidsskrift (Fagfellevurdert)
  • 28.
    Maria, Warne
    et al.
    Mittuniversitetet, Fakulteten för humanvetenskap, Avdelningen för hälsovetenskap.
    Snyder, Kristen
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik.
    Gillander Gådin, Katja
    Mittuniversitetet, Fakulteten för humanvetenskap, Avdelningen för hälsovetenskap.
    When health in adolescents is measured as positive health2016Inngår i: The 8th Nordic Health Promotion Research Conference (NHPRC), 2016Konferansepaper (Annet vitenskapelig)
  • 29.
    Mårtensson, Anna
    et al.
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Institutionen för kvalitets- och maskinteknik.
    Snyder, Kristen
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Institutionen för kvalitets- och maskinteknik.
    Ingelsson, Pernilla
    Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Institutionen för kvalitets- och maskinteknik.
    Interlinking Lean and Sustainability: How ready are leaders?2019Inngår i: The TQM Journal, ISSN 1754-2731, E-ISSN 1754-274X, Vol. 31, nr 2, s. 136-149Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose: The purpose of this paper is to explore evidence of interlinkages between Lean and sustainability among organisational leaders in the early stages of Lean implementation.

    Design/methodology: A multiple-site case study was conducted to study the connections between Lean and sustainable development during the implementation stages of a Lean practice. In-depth interviews were conducted with managers about their knowledge and understanding of the interlinkages between Lean and sustainable development. The findings were then used as an analytic frame to determine whether these interlinkages were present in the organisation.

    Findings: Evidence of interlinkages between Lean and sustainable development was found; however, their presence was incomplete and inconsistent across clinics.

    Research implications: Insights from the research can help organisations plan for the implementation of Lean practice, particularly when a sub-goal is to achieve sustainable development.

    Originality/value: The study shows the importance of focusing on managers’ knowledge and understanding of the interlinkages between Lean and sustainable development when implementing Lean in order to utilise Leans full potential to achieve sustainability.

  • 30.
    Panichi, Luisa
    et al.
    Centro Linguistico Interdipartimentale, University of Pisa, Italy.
    Lindberg, J Ola
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Snyder, Kristen
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Determining quality of experience in virtual platforms.2010Inngår i: International conference on designs for learning - towards a new conceptualization of learning, Stockholm, 17-19 March, 2010, 2010Konferansepaper (Fagfellevurdert)
  • 31.
    Ridgely, M. S.
    et al.
    University of South Florida.
    Giard, J.
    University of South Florida .
    snyder, K. M.
    university of south florida.
    Evaluation of Florida's prepaid mental health plan: A comparison of Medicaid managed health care i AHCA areas 4 and 61998Rapport (Annet vitenskapelig)
  • 32.
    Ridgely, M. S.
    et al.
    University of South Florida.
    Giard, J.
    University of South Florida .
    snyder, K. M.
    university of south florida.
    Evaluation of Florida's prepaid mental health plan: Medicaid management arrangements in AHCA area IV: Organizational, financial and clinical structures1998Rapport (Annet vitenskapelig)
  • 33.
    Ridgely, M. S.
    et al.
    University of South Florida.
    snyder, K. M.
    university of south florida.
    Stiles, P
    University of South Florida.
    Murrin, M. R.
    University of South Florida.
    Evaluation of Florida's juvenile addition receiving facilities1997Rapport (Annet vitenskapelig)
  • 34. Snyder, K. J.
    et al.
    Acker-Hocevar, M.
    Washington State University.
    Snyder, K. M.
    Mittuniversitetet, Fakulteten för humanvetenskap, Institutionen för utbildningsvetenskap.
    Chinese translation of Living on the Edge of Chaos: leading Schools into the Global Age2011Bok (Fagfellevurdert)
    Abstract [en]

    This book is an elegy of education in the industrial civilization and a prelude of educational innovation in an information age. It is written by authors with multi-disciplinary background and years of experiences in educational reform and exploration.

     

    The authors explore the shift and innovation of educational paradigms in the 21st century, an age of information and globalization. Guided by the theories and methods of systems science (chaos), this book critically reviews the mechanical view of change, presents some exploratory research and practices with an insight into organization management, and proposes an organic emergent methodology of change. This casts light on school reinvention on the edge of chaos and paves a way for creating global learning centers in the 21st century while unfolding the mission and future of schools as global learning centers.

     

    This book is a necessity for 21st century education reformers who want to broaden their horizons and knowledge. It will bring the readers unimaginable wisdom in education innovation.   (Text on the back cover)

     

    Education pioneers who are dancing with “chains” all have this experience: it is very difficult to reform in the central area of education where traditional forces are strong and powerful, but when they consciously or unconsciously move away from the center to the “chaotic edge”, resistance greatly decreases. The “chaotic edge” is far away from the fierce competition in the “center”, but it is not a barren land without information input. Instead, it is an active area where stagnation and disorder are in frequent change. It is an area where complex systems can adjust and survive and where new ideas and creative practices can grow healthily and rapidly. However, to live on the edge of chaos means to give up all the benefits and profits in the central area and to choose to be marginalized. It also requires the educators to transcend classical view of science, of development, of education, and of methodology, and to get familiar with the epistemology, axiology, and methodology of living on the edge of chaos in complex education systems.

     

  • 35.
    Snyder, K. J.
    et al.
    University of South Florida.
    Acker-Hocevar, M.
    University of South Florida.
    snyder, K. M.
    university of south florida.
    Typology for principals of learning organisations committed to reforming work cultures1994Inngår i: ERIC ED 3723496 RA 025941Artikkel i tidsskrift (Fagfellevurdert)
  • 36.
    Snyder, K. J.
    et al.
    University of South Florida.
    Acker-Hocevar, M.
    University of South Florida.
    Snyder, Kristen M.
    university of south florida.
    Chaos theory as a lens for advancing quality schooling1995Inngår i: Journal of British Educational Management and Administration SocietyArtikkel i tidsskrift (Fagfellevurdert)
  • 37.
    Snyder, K. J.
    et al.
    University of South Florida.
    Acker-Hocevar, M.
    University of South Florida.
    Snyder, Kristen M.
    university of south florida.
    Organizational development in transition: The Schooling perspective1994Inngår i: ERIC EA 026 086Artikkel i tidsskrift (Fagfellevurdert)
  • 38.
    Snyder, K J.
    et al.
    University of South Florida.
    Acker-Hocevar, M.
    University of South Florida.
    Snyder, Kristen M.
    university of south florida.
    Principals speak out on changing school work cultures1996Inngår i: Journal of Staff Development, Vol. 17, nr 1Artikkel i tidsskrift (Fagfellevurdert)
  • 39.
    Snyder, K. J.
    et al.
    University of South Florida.
    Acker-Hocevar, M.
    University of South Florida.
    Snyder, Kristen M.
    university of south florida.
    Reframing school work cultures over time: The Principal's perspective1995Inngår i: National Forum of Applied Educational Research Journal, Vol. 9, nr 1, s. 3-14Artikkel i tidsskrift (Fagfellevurdert)
  • 40.
    Snyder, K. M.
    university of south florida.
    A Construct validation and reliability estimation of the education quality benchmark system1997Doktoravhandling, monografi (Annet vitenskapelig)
  • 41.
    snyder, K. M.
    university of south florida.
    An Evaluation of the AmeriCORP Arts USF school-based youth development program2000Rapport (Annet (populærvitenskap, debatt, mm))
  • 42.
    Snyder, K. M.
    University of South Florida.
    Construct validation of the educational quality benchmark system: Are traditional measurement techniques enough?1998Konferansepaper (Fagfellevurdert)
  • 43.
    snyder, K. M.
    university of south florida.
    Family Outreach Support Program: An Outcome Evaluation2000Rapport (Annet vitenskapelig)
  • 44.
    snyder, K. M.
    university of south florida.
    Outreach services for families: An Outcome Evaluation2000Rapport (Annet vitenskapelig)
  • 45.
    Snyder, K. M.
    University of South Florida.
    Reliability of the educational quality benchmark system1998Konferansepaper (Fagfellevurdert)
  • 46.
    Snyder, K. M.
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Wingspan: Journal for School Leadership, Development and Learning in a Global Age2005Collection/Antologi (Annet vitenskapelig)
  • 47.
    Snyder, K. M.
    Mittuniversitetet, Lärarutbildning, Institutionen för utbildningsvetenskap.
    Wingspan: Journal of School Leadership, Development and Learning in a Global Age2006Collection/Antologi (Annet vitenskapelig)
  • 48.
    Snyder, K. M.
    et al.
    university of south florida.
    Acker-Hocevar, M.
    University of South Florida.
    Snyder, K. J.
    University of South Florida.
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