miun.sePublications
Change search
Refine search result
1 - 11 of 11
CiteExportLink to result list
Permanent link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Rows per page
  • 5
  • 10
  • 20
  • 50
  • 100
  • 250
Sort
  • Standard (Relevance)
  • Author A-Ö
  • Author Ö-A
  • Title A-Ö
  • Title Ö-A
  • Publication type A-Ö
  • Publication type Ö-A
  • Issued (Oldest first)
  • Issued (Newest first)
  • Created (Oldest first)
  • Created (Newest first)
  • Last updated (Oldest first)
  • Last updated (Newest first)
  • Disputation date (earliest first)
  • Disputation date (latest first)
  • Standard (Relevance)
  • Author A-Ö
  • Author Ö-A
  • Title A-Ö
  • Title Ö-A
  • Publication type A-Ö
  • Publication type Ö-A
  • Issued (Oldest first)
  • Issued (Newest first)
  • Created (Oldest first)
  • Created (Newest first)
  • Last updated (Oldest first)
  • Last updated (Newest first)
  • Disputation date (earliest first)
  • Disputation date (latest first)
Select
The maximal number of hits you can export is 250. When you want to export more records please use the Create feeds function.
  • 1.
    Sundberg, Leif
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information and Communication systems.
    Decision Making and Value Realization in Multi-Actor e-Government Contexts2016In: The IOS conference proceedings for the Dual IFIP EGOV and ePart 2016 / [ed] Hans Jochen Scholl, 2016, Vol. 23, p. 147-154Conference paper (Refereed)
    Abstract [en]

    In the last two decades, governments around the world have been implementing electronic services in order to create a range of public values and meet new demands from a variety of stakeholders. Such activities fall within the scope of the e-Government research field. Developing large-scale information systems has proven to be a challenging task and many initiatives have ended in failure. This paper explores uncertainty in the e-Government context. How is it related to the various actors in the public sector, and how can decision making be adapted here to improve value realization? Using actor-network theory as an analytical lens, the collaboration of five Swedish municipalities in creating common e-services is examined as a case study. The results indicate that factors beyond decision makers’ control, such as relations outside of a project, create a high degree of uncertainty. This uncertainty can be reduced by creating durable relations between local and global socio-technical actors. Inscribing values into generic software that has a high grade of interoperability should help to strengthen these networks beyond projects and regional borders.

  • 2.
    Sundberg, Leif
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Electronic government: Towards e-democracy or democracy at risk?2019In: Safety Science, ISSN 0925-7535, E-ISSN 1879-1042, Vol. 118, p. 22-32Article in journal (Refereed)
    Abstract [en]

    Electronic government (e-Government) is a research field that studies the use of information and communication technology (ICT) in the public sector. Such initiatives are often associated with promises of transformational government, which is more efficient and utilizes modern technology to increase democratic engagement. However, research shows that several e-Government initiatives fail to deliver the promised benefits and attract a large portion of citizens. Some researchers argue that many initiatives have been driven by technology rather than by the core values of government, which has resulted in weakened democracy. Against this backdrop, the purpose of this paper is to achieve a greater understanding of risk in the e-Government field. Through a literature study, research papers were analyzed and divided into categories based on their unit of analysis, and ontological and epistemological properties. Four themes were identified in the material: IT security, user adoption, implementation barriers, and policy and democracy. This paper concludes by suggesting these themes would provide a suitable point of departure for a risk management framework in e-Government. Thus, future research should explore ways to converge these different strands of literature in multi-disciplinary research.

  • 3.
    Sundberg, Leif
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Enablers for Interoperability in Decentralized e-Government Settings2018In: Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age (dgo '18), Delft, Netherlands. / [ed] Anneke Zuiderwijk and Charles C. Hinnant, ACM Digital Library, 2018, article id 29Conference paper (Refereed)
    Abstract [en]

    Interoperability is considered a success factor to effectively implement electronic government. Interoperability can conceptually be understood as properties of a system and its context. The properties of democratic systems are often ill-suited for interoperability and, as such, enablers for interoperability might disrupt a country's constitutional design. Hence, there is a need to advance our knowledge on how to achieve 'democratic interoperability'. The purpose of this paper is to identify interoperability enablers that minimally interfere with a country's democratic constitution. Qualitative data has been collected via interviews and documents from a Swedish case study that involves several organizations and systems. The findings include four enablers: open source software, legal interpretations, tailored resource allocation, and a dedicated agency to manage national infrastructure. These enablers managed to balance demands on increased efficiency and effectiveness with respect for privacy and security of the individual and the jurisdiction and autonomy of government agencies. The results contribute to current discussions about governance related to the implementation of technology in the public sector. The paper concludes by suggesting that interoperability in the public sector must be subject to careful multi-disciplinary decision making to ensure balance within the constitutional setting.

  • 4.
    Sundberg, Leif
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    From Automatic Data Processing to Digitalization: What is Past is Prologue2019In: Electronic Government: 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings / [ed] Ida Lindgren, Marijn Janssen, Habin Lee, Andrea Polini, Manuel Pedro, Rodríguez Bolívar, Hans Jochen Scholl, Efthimios Tambouris, 2019, p. 31-42Conference paper (Refereed)
    Abstract [en]

    Governments across the world are intensifying their use of digital technology. One way to generate an understanding of the effects of technology in the public sector is to study values. The purpose of this paper is to investigate how values in the Swedish national e-Government have developed over time. This research studies Swedish government documents between 1961 and 2018 during three periods of computerization: Automatic Data Processing, Information Technology, and Digitalization. A theoretical framework that consists of four value positions (i.e. professionalism, efficiency, service, and engagement) is utilized. The findings suggest that technological paradigms tend to generate value congruence in policy documents, followed by value divergence in evaluations. Currently, digitalization is perceived as the enabler of several values. While both IT and digitalization are referred to as tools or means, the development towards an information, knowledge, or data-driven society is also described as inevitable. The service ideal became dominant through the use of internet-based technology, while efficiency is often prioritized in large-scale projects. Engagement values are associated with a futuristic form of democracy in government documents, but rarely converted into practice. The role of professionalism is two-fold: it acts both as an enabler and as a constraint to the other values. The paper concludes with suggesting that the current development of adapting laws and regulations to enable digitalization might lead to an eroded bureaucracy, with uncertain value.

  • 5.
    Sundberg, Leif
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Public Values and Decision Making in the Swedish e-Government Context2017Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    This thesis addresses topics of public values and decision making in relation to the use of technology in the public sector. The research is conducted in the Swedish government context. A range of values that is specific to the public sector has been defined and classified in prior research. These public values can be defined as normative agreements of how a government should act. The Swedish government spends SEK 46.5 billion on information technology every year. Some of these funds are invested in improvements that are intended to increase efficiency and openness, as well as to make it easier for citizens to use government services. Such ambitions are studied in the e-Government research field. The literature suggests that reasons to question the promised values of implementing technology in the public sector exist and that many initiatives ultimately fail. The public sector has some unique features that may increase complexity, such as the variety of stakeholders and multitude of organizations that are both involved in the development process and affected by the outcomes. The purpose of this thesis is to explore public values and decision making in the Swedish e-Government context by posing three research questions. 1: How can public values be utilized in decision making? 2: Under what conditions are decisions made in the studied context? 3: How can value-based decision making be adopted by e-Government practice? The thesis is based on quantitative and qualitative data gathered from case studies and a survey. Its theoretical contribution is a comparison of theoretical concepts from decision theory and public values, which are then applied to e-Government. Several fragmented concepts from e-Government can be tied together under decision theory. The study’s results show that many decisions are taken under a great deal of uncertainty due to the absence of formal support mechanisms. The Swedish public administration leans toward a variety of project models in its work with e-Government, and these models constitute the arena in which decisions are made and risk analysis is performed. However, many risks as well as opportunities reside beyond the studied projects’ control. Holistic stakeholder inclusion and risk analysis are suggested as practices beneficial for increasing value and reducing uncertainty. The thesis concludes by suggesting that further research should continue to apply concepts from decision theory on e-Government. This includes revealing the motivations and values behind digitalization of the public sector.

  • 6.
    Sundberg, Leif
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information and Communication systems.
    Risk and Decision in Collaborative e-Government: An Objectives-Oriented Approach2016In: Electronic Journal of e-Government, ISSN 1479-439X, E-ISSN 1479-439X, Vol. 14, no 1, p. 35-46Article in journal (Refereed)
    Abstract [sv]

    Developing e-services in the public sector is a demanding task that involves a variety of stakeholders and values. Further complexity is added by organizational and institutional challenges, especially when specialized government agencies are expected to collaborate to create seamless, integrated services. This paper focuses on decision making and risk analysis in two Swedish collaborative e-Government cases. Empirical material consists of semi-structured interviews and project documentation, which are analyzed using an objectives-oriented Logical Framework Approach (LFA). The results highlight two factors that influence the outcomes of the projects; governance for collaboration and financial models for distributing resources between government agencies. When these formal support mechanisms are not provided, they become risks for the projects and create uncertainties in decision processes. While the studied government context has matured enough to develop fully functional platforms for e-services, these uncertainties become issues when public values are to be measured and evaluated. The paper concludes by suggesting the use of public values as objectives together with measurable indicators in order to create a common language for decision making and risk management across government agencies.

  • 7.
    Sundberg, Leif
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Shaping up e-Participation Evaluation: A Multi-criteria Analysis2018In: Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics): 10th IFIP WG 8.5 International Conference, ePart 2018, Krems, Austria, September 3-5, 2018 / [ed] Edelmann, N., Parycek, P., Misuraca, G., Panagiotopoulos, P., Charalabidis, Y., Virkar, S., Springer, 2018, Vol. 11021, p. 3-12Conference paper (Refereed)
    Abstract [en]

    E-Participation is the use of internet-based technology to empower and include citizens in government decision making processes. The United Nations has evaluated e-Participation around the globe on a regular basis. This evaluation has been criticized for not corresponding to reality, thus allowing non-democratic regimes to gain high positions simply by offering web services. Against this backdrop, the purpose of this paper was to develop a method for evaluating e-Participation, which takes into account a nation’s democratic system. Multi-criteria decision analysis was utilized to create a new index by combining datasets of democracy and equality with the UN e-Participation Index 2016. In the new index, authoritarian regimes have lower ranks, and it performed better than UN’s index when testing it towards perceived corruption. The paper concludes by suggesting that the proposed method should be accompanied by indicators of the actual use and impact of e-Participation processes. The results of this study contribute to the improvement of e-Participation evaluation practice by introducing normative criteria of good governance.

  • 8.
    Sundberg, Leif
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Value Positions and Relationships in the Swedish Digital Government2019In: Administrative Sciences, ISSN 2076-3387, E-ISSN 2076-3387, Vol. 9, no 1, article id 24Article in journal (Refereed)
    Abstract [en]

    Governments across the world spend vast resources on implementing digital technology. Electronic, or digital, government is the use and study of Internet-based information and communication technology in the public sector. A point of departure in this study is that investments in technology are not value-free; they require allocation of limited resources and trade-offs between values. The purpose of this paper was to investigate how values are prioritized in the Swedish digital government. This research was conducted by using quantitative data from a survey administered to Swedish municipalities and national agencies. In addition, qualitative data from a database was used to exemplify value operationalization. The research utilized a theoretical framework based on four value positions: professionalism, efficiency, service, and engagement. The findings reveal that service and quality, and productivity and legality have a high priority, while engagement values are less prioritized. Differences based on organization type and size are also discussed. Moreover, the study suggests that professionalism and efficiency are distinct value positions, while service and engagement are closely related through citizen centricity. The qualitative material suggests that citizen centricity can manifest itself as a form of service logic, but also in the form of educational digital inclusion activities for vulnerable groups. The paper concludes by suggesting that future research should further refine the concept of citizen centricity in relation to digital government values, since its current meaning is ambiguous.

  • 9.
    Sundberg, Leif
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Larsson, Aron
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    The Impact of Formal Decision Processes on e-Government Projects2017In: Administrative Sciences, ISSN 2076-3387, E-ISSN 2076-3387, Vol. 7, no 2, article id UNSP 14Article in journal (Refereed)
    Abstract [en]

    This paper studies associations between the use of formal decision-making processes in e-Government projects and the outcomes of these projects. By doing so, this study contributes to the decision sciences as well as to the fields of e-Government, information systems and public administration. Data were collected using a survey conducted among Swedish national government agencies and municipalities. Variables that have been investigated are the defining and weighting of objectives, resource allocation and assessment of whether objectives are met, as well as to what extent risk analysis was conducted. The results reveal that successful projects distinguish themselves by involving more activities related to formal decision-making procedures, especially with respect to stakeholder inclusion and weighting of objectives. These initiatives also manage more types of risks, including organizational issues. Future research should continue to explore the possible benefits of formal decision-making and risk analysis in e-Government.

  • 10.
    Sundberg, Leif
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Lindblad-Gidlund, Katarina
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Value-Based Decision Making: Decision Theory Meets e-Government2017In: Electronic Government: Lecture Notes in Computer Science: 16th IFIP WG 8.5 International Conference, EGOV 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings / [ed] Janssen, M., Axelsson, K., Glassey, O., Klievink, B., Krimmer, R., Lindgren, I., Parycek, P., Scholl, H.J., Trutnev, D., Springer, 2017, p. 351-358Conference paper (Refereed)
    Abstract [en]

    Electronic government, or e-Government, is the use of information and communication technology in the public sector. As a research field, it is characterized as multi-disciplinary with heritage from both the information systems and public administration fields. This diverse background may be beneficial, but it may also result in a fragmented theoretical base and conceptual vagueness. This paper applies decision theory to e-Government to tie a number of theoretical and practical concepts together. In particular, five concepts from decision theory (i.e. objectives, stakeholder inclusion, weighting and resource allocation, risk analysis, and outcomes assessment) are compared with counterparts in e-Government. The findings have both theoretical and practical implications. First, they add to and unite e-Government theory. Second, practical methods for operationalizing the theoretical concepts are proposed. This operationalization includes using a holistic approach to e-participation throughout decision processes.

  • 11.
    Sundberg, Leif
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Olsson, Anders
    Mid Sweden University, Faculty of Human Sciences, Department of Humanities.
    Mitt - Ditt - Vårt universitet2017In: Mitt, ditt och vårt universitet: Att förstå något gemensamt / [ed] Katarina Giritli Nygren & Katarina L. Gidlund, Sundsvall / Östersund: Mid Sweden University , 2017, p. 17-30Chapter in book (Other (popular science, discussion, etc.))
1 - 11 of 11
CiteExportLink to result list
Permanent link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf