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  • 1.
    Abazi, Agon
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Lindström, Robin
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Effektiviseringsmöjligheter på Tunadals sågverk: med innesäljarprocessen i fokus2012Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The investigation was initiated because of the high workload of the sellers and, additionally, because the Tunadal sawmill has received low ratings in customer surveys. Thus,  two main approaches are adopted here,  the first being to investigate which of the three methods  of working, namely, market divided flow organization, function organizationand flow organization with collaboration, proves to be the most beneficial. The second is to investigate whether there is an available method to ease the daily work. A literature review has been made in order to determine more efficient ways for the sellers to work in the Tunadal sawmill. During the investigation, an in-depth investigation into the total quality management using a balanced scorecard as a management tool was conducted. To identify the current problems, interviews and workshops were conducted with the department members. A customer survey was sent to the customers in order to obtain some indication in relation to their opinions. The results showed that there are many unnecessary working operations such as control, duplication of work and problem solving. Communication between the various departments and individuals proved to sometimes be poor.  A major reason for the sellers’ problems regarding workload was due to the unavailability of goods on the discharge date. Many benefits are associated with the collaborative flow organization as this increases the holistic view and can assist in relation to communication. The function based method of working would, however, lead to greater isolation of the functions in the business. Very little work regarding identification of problems that occur in the processes exists and focus on working with improvements is limited. It would be advantageous to work with total quality management using the balanced scorecard as a management tool in the flow organization based on cooperation as this also promotes the holistic approach.

    Keywords:Efficiency improvement, total quality management, balanced

  • 2.
    Schavon, Tobias
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information and Communication systems.
    Abazi, Agon
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information and Communication systems.
    Strategic Risk Management: An evaluation of SACF as a strategic risk tool2014Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Within an organization it is very important to be aware of the risks that arise in the environment, and use effective risk management to maxim-ize the potential profit and minimize the possible threats. SWOT and PEST have been shown to be the most commonly used tools in strategic risk management. Talantsev et al. (2013) have developed a new risk evaluation method for ICT4D projects which in this thesis was called SACF. The purpose of this thesis was to investigate its use on a strategic level and compare it to the already established used method.In this research it was shown that SACF can be used as a tool to create, evaluate and select amongst strategies. It is not a replacement but a complement to the already existing methods. In other words, it can pro-vide the evaluator with additional information not provided by SWOT and PEST.

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