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  • 1.
    Afram, Teodora
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Westh, Beatrice
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    IT-verktyg i distribuerade team: Egenskaper i IT-verktyg för att upprätthålla god kommunikation2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This study is about IT-tools and communication in distributed system development teams. The purpose of this study is to identify how the members of distributed teams perceive their own communication, and to identify the characteristics that are considered important in the IT-tools to be able to maintain a good communication. To carry out this work, we did a case study where we sent out survey to a company that works distributed and that has team members both in Spain and in Sweden. We also conducted an interview with one of the respondents to be able to get deeper answers to our survey questions. The study showed that most were satisfied with the communication, but they still felt that communication could be improved. The study also showed that most respondents lacked certain qualities in their current IT-tools. The result of this study should be of interest to companies with similar conditions.

  • 2.
    Ahlin, Karin
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    A generalized view of the nature of Benefit of Information2013Conference paper (Refereed)
    Abstract [en]

    Seeking out and understanding the benefits of information are essential to an organization. Internal in an organization it is important to understand created benefit in order to communicate, prioritize and increase or decrease prioritization in strategically important business areas. In modern society digitalized information is an area that is on the increase in enterprises, as is the knowledge that information is of importance. Therefore there should be a demand for understanding and measuring the beneficial factors that information gives an organization. In this study, empirical material was collected in a literature study from journals highly ranked in the Information Systems Area and with special focus on the benefit of information. The perspective of the study has been intra organizational. The purpose is to derive found benefit factors and use them as a basis to discuss and problematize on the nature of benefit of information and hereby give organizations help to understand this area.

  • 3.
    Ahlin, Karin
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Approaching the intangible benefits of a boundary object2014Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    Today´s information society is constantly increasing the quantity of digital information that organisations have access to and depend on. Despite this dependency, few descriptions exist of the benefits which this digital information can provide the organisation with. Examples of what the organisation can use the information for include business intelligence or in a business process. The absence of such benefit descriptions results in missed opportunities in organisational management and a failure to cultivate the artefact. In terms of a practical operational work role, this means that the artefact just exists and that there are no decisions, communication and discussions connected to it. Earlier research about benefits in the Information Systems field is focused on describing the process of finding benefit factors from different IT investments and how these investments can be measured financially. The result of this was that it was only the measurable benefits that were taken into consideration. Later benefit management research has shown interest in the intangible benefit factors as well and added this as an activity in the evaluation process. Today´s view is that the benefit consists both of tangible and intangible benefit factors. This thesis emphasises benefit factors found by means of qualitative research in organisations producing Technical Information (TI). TI isinformation connected to goods and services and is a part of a product. The intangible benefit factors found which are connected to TI are semantic interoperability and knowledge. Semantic interoperability is beneficial both for the organisation and the individuals – in the first case exemplified by a uniform working process and in the second as efficiency in the internal communication. Knowledge also provides benefit both to the organisation and the individuals – the organisation can operate without depending on certain individuals and information gives the individuals mobility in their profession.The next part in the thesis discusses information management´simpact on benefit factors. In the case of an autocratic approach, it is the organisation that benefits most, whereas a decentralised management style provides the individual co-workers with a greater number of benefit factors. This proves that information management is an important and decisive ingredient, and that it affects benefit factors.One step in the direction of converting the intangible benefit factors into tangible ones is to visualise them. In this work the theoreticallens provided by a boundary object has been used. This lens adds a qualitative view on cross-boundary information and has efficiency approaches. These approaches are the syntactical, semantic andpragmatic. Via interpretations from the thesis´s two empirical cases, those approaches are "measured" by interpretations and visualised by the three leaves of a clover. This gives the opportunity to describewhat information efficiency, in this case connected to a positiveexpectation, can contribute to the organisation or the individuals. By this procedure, different cases or time aspects can be compared,thereby providing a basis for decision-making, communication and discussion. Future research in this area can be made in different directions – one is to investigate whether the intangible benefit factors can be turned into measurable ones. In this way, the internal organisation can be provided with better knowledge of the digital information's impact. Another research direction is to investigate how the passage of time affects the benefit factors that digital information gives the organisation.

  • 4.
    Ahlin, Karin
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Design and test of a measurement method for the benefits of technical information2018Conference paper (Refereed)
  • 5.
    Ahlin, Karin
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Ingelsson, Pernilla
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Technology and Management, Mechanical Engineering and Mathematics.
    Information management, Lean and efficiency:  are we focusing on the customer?2013Conference paper (Refereed)
    Abstract [en]

    Purpose – The purpose of this paper is to examine what happens with the internal view an organisation has on information management when a holistic view is diminished into a blinkered view and the consequences it conveys for the customer. The customer consequences are divided into two parts – creation of external customers’ values and creation of value for the internal customer explored in terms of efficiency.

    Methodology/approach – Interviews with both outsourced co-workers and project leaders still in the organization.

    Findings – The organisations lack of listening to the external customer affects all three areas lifted in the analysis. The studied organisations have great opportunities for developing their process for producing TI, both regarding their mutual relationship as well as in regards to the external customer with the help of Lean and by applying a more holistic view on the production of Technical Information.

    Keywords – Information management, Lean, Customer value, Technical Information, Efficiency

    Paper type – Case study

  • 6.
    Ahlin, Karin
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Saarikko, Ted
    Umeå University.
    Exploiting Information: Seeking Long-term Preservation of organisational knowledge2013Conference paper (Refereed)
    Abstract [en]

    Long-term preservation of organisational knowledge gives the business opportunities to reuse stored knowledge. This preservation of knowledge is present both in the organisation as such, found explicitly in the organisational stock, and also in the individual workers, implicit in their flow of action. Theoretically have the reuse of knowledge been named organisational memory and also been addressed in knowledge management. In a single case-study of a manufacturing company, the authors study the utilisation of product configuration information (PCI) and its role in meeting requirements on long-time preservation of product-related knowledge. This structured and standardised information is used throughout the organisation, serving as a base for both organisational and individual knowledge for the entire company. Since the information has been used in the same way for decades it is a part of the organisation´s culture and influences structures and procedures connected to the information base. The result of the study implies that usage of PCI grants the individual worker a high degree of task-related freedom as well as intra-organisational mobility. The downside for the individuals is the long time period it takes to get familiar with PCI due to its complexity. For the organisation as such, PCI provides a stable stock of knowledge which is available over extended periods of time, drastically reducing dependence upon individual workers.

  • 7.
    Amcoff Nyström, Christina
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Olsson, Hanna
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Asproth, Viveca
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Assumptions for Distributed Concurrent Design and Decision Making2012In: Proceedings of International Design Conference, DESIGN / [ed] Marjanović D., Štorga M., Pavković N., Bojčetić N., Dubrovnik, Croatia, 2012, p. 543-550Conference paper (Refereed)
  • 8.
    Anderson, Karen
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Research in the Archival Multiverse: book review2017In: Archives and Manuscripts, ISSN 0157-6895, E-ISSN 2164-6058, Vol. 45, no 2, p. 169-170Article, book review (Other academic)
  • 9.
    Anderson, Karen
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Oliver, G.
    School of Information Management, Victoria University of Wellington, PO Box 600Wellington, New Zealand .
    Yakel, E.
    School of Information, University of Michigan, 105 South State Street, 4323 North QuadAnn Arbor, MI, United States .
    In Memoriam: Terry Cook (1947–2014)2014In: Archival Science, ISSN 1389-0166, E-ISSN 1573-7500, Vol. 14, no 3-4, p. 205-206Article in journal (Other academic)
  • 10.
    Aqeel-ur, Rehman
    et al.
    COMSATS Institute of Information Technology, Vehari, Pakistan.
    Liao, Xiaofeng
    College of Electronics and Information Engineering, Southwest University, Chongqing, China.
    Hahsmi, Muntazim Abbas
    Khawaja Fareed University of Engineering and IT, RYK, Pakistan.
    Haider, Rizwan
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    An efficient mixed inter-intra pixels substitution at 2bits-level for image encryption technique using DNA and chaos2018In: Optik (Stuttgart), ISSN 0030-4026, E-ISSN 1618-1336, Vol. 153, p. 117-134Article in journal (Refereed)
    Abstract [en]

    In this paper, an image encryption system is proposed that uses only addition operation to achieve higher efficiency at diffusion phase after DNA encoding at pixel level. The image is first permuted and then encoded into DNA bases using sub-set of DNA complementary rules chaotically. Afterwards, the adjacent columns of DNA encoded image are added in the substitution phase named as inter-intra pixels substitution which followed by row addition named as inter-pixels substitution. This substitution is performed by adding DNA bases where each DNA base is composed of 2-bits. The addition operation performs randomly between DNA bases named mixed inter-intra pixel substitution. To strengthen security, initial conditions for chaotic maps are computed from SHA-256 hash of plain image which leads to enhance the resistance against known/chosen-plaintext and differential attacks. Due to fewer computational operations, the efficiency of the proposed cipher is high. The simulated results show that the proposed technique is extremely robust against statistical and differential attacks. It successfully surpassed the statistical tests such as Histogram, Correlation, Chi-Square and Entropy. For differential attack, it passed quantitative as well as qualitative Number of Pixel Change Rate (NPCR) and Unified Average Cipher Intensity (UACI) tests in a single round of encryption. 

  • 11.
    Asproth, Viveca
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Training for Emergency Situations2012Conference paper (Other academic)
    Abstract [en]

    In large scale crisis in the region close to the border between two countries,

    there is a need for collaboration between the countries. Awareness

    and preparedness are identified as being of paramount importance

    for the security level in geographical regions. Hence, there is a great

    need for new and innovative training and preparation tools. The GSS

    project aims to increase the efficiency in emergency response, and crisis

    management in the Mid-Scandinavia region. The paper presents

    tentative results on communication patterns change with help of simulation

    and training.

  • 12.
    Asproth, Viveca
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Amcoff Nyström, Christina
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Olsson, Hanna
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Persson Slumpi, Thomas
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Distributed concurrent design in system development projects2012In: IRIS 35/SCIS2012 – DESIGNING THE INTERACTIVE SOCIETY, 2012Conference paper (Refereed)
  • 13.
    Asproth, Viveca
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Borglund, Erik
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Öberg, Lena-Maria
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Training exercises for crisis management training in intra-organizational settings2013In: ISCRAM 2013 Conference Proceedings - 10th International Conference on Information Systems for Crisis Response and Management / [ed] T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller, KIT Publishers, 2013, p. 105-109Conference paper (Refereed)
    Abstract [en]

    In this article the focus is how to train collaboration and communication between emergency authorities in two countries (Norway and Sweden) by using a web-based tool supporting tabletop like exercises. The exercises are accomplished in three steps: Scenario design; exercise design and realization; and evaluation to examine the results of the exercises and for feedback to new scenario designs. The software ties all three steps together. The process is iterative, and involves users from each emergency authority. The preliminary results after two years show that the approach is promising. To be able to better foresee what will happen during an exercise the need for a simulator has appeared as one desirable and possible direction for further research.

  • 14.
    Asproth, Viveca
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Ekker, Knut
    Högskolan i Nord-Tröndelag, Norge.
    Holmberg, Stig C.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Debriefing with R-statistics and support for System Dynamics Modeling of Inter Regional Security2013In: Proceedings of IADIS International Conference  e-Society 2013, IADIS Press, 2013Conference paper (Refereed)
    Abstract [en]

    This paper presents data from an emergency management exercise conducted in May 2011 with participants from emergency teams in Norway and Sweden. Software was developed specifically for the tabletop exercise in which a web-based presentation of the events of the emergency scenario allowed detailed recording of the communication among the teams both within and between the two countries. The communication messages were used to analyze who communicated with whom, how often and with what kind of information about the emergency event. The R-statistics open source package allowed analysis of the data for the debriefing session following the training session. A social network analysis model is planned as input to a system dynamics model. Data from 13 discrete events in the tabletop simulation will provide input to the system dynamics model in order to visualize communication patterns between emergency teams both within each country and across the border.

  • 15.
    Asproth, Viveca
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Ekker, Knut
    Nord Trondelag University College, Steinkjer, Norway .
    Holmberg, Stig
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Håkansson, Anita
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    NLS:A Reflection Support System for Increased Inter-Regional Security2014In: International Journal of Information Technologies and Systems Approach, ISSN 1935-570X, E-ISSN 1935-5718, Vol. 7, no 2, p. 62-84Article in journal (Refereed)
    Abstract [en]

    Cooperation across national borders is of paramount importance for the security in border close regions. Timely and adequate training, reflection, and preparation are core tools for facilitating and stimulating such interregional cooperation. Hence, NetAgora, a service oriented web portal for security cooperation, was designed. In NetAgora there is first a service package with accident- and emergency scenarios. Here multi-actors can train their cooperation and decision making skills. The R-statistics open source package is applied for recording and analyzing data from those training occasions. In subsequent debriefing sessions this is used for post-learning. Further, from anticipatory modeling and simulation it is found that rescue operations are delayed and misguided due to shortcomings in the communication between security command and communication centers. Hence, the NetAgora Learning System is designed and prototyped in order to overcome that problem. It will facilitate and stimulate reflection in action and double loop learning and aims at improving communication patterns by anticipatory pre-learning.

  • 16.
    Asproth, Viveca
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Holmberg, Stig C.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Håkansson, Anita
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    NLS: The NetAgoraLearning System2013In: Advances in Simulation-Based Decision Support & Business Intelligence, Vol. 3, p. 11-15Article in journal (Refereed)
  • 17.
    Asproth, Viveca
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Holmberg, Stig C
    Håkansson, Anita
    SimReg: System Dynamics Simulation of Interregional Risk Management2012In: ESM'2012 The 2012 European Simulation and Modelling Conference: Modelling and Simulation 2012 / [ed] Klumpp, Mattias, Essen: Eurosis , 2012, p. 185-191Conference paper (Refereed)
  • 18.
    Asproth, Viveca
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Holmberg, Stig
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Löfstedt, Ulrica
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    SYNCOM, A Tool for Competence Management2014In: Proceedingsof the e-Skills for Knowledge Production and Innovation Conference 2014, Cape Town, 2014, p. 39-48Conference paper (Refereed)
    Abstract [en]

    This paper addresses the issue of competence management in companies in the branch of Technical Communication. The problems these companies deal with concerns lack of specific education, more complex products, and a rapid change in how technical information is produced. Due to the rapid change the companies also need to be proactive and steer towards a desired future state. A design of a tool, SYNCOM, for competence management in modern high technology companies is presented. The tool is developed during a process based in idealized design.  SYNCOM constitutes of a group of systemic models and techniques for competence management and competence development that has been used in earlier projects. The SYNCOM Tool presented is a general tool aiming to be a model for organizations. Implementation of the tool will require adjustments and adaptation to the specific organizations. The SYNCOM Tool has not yet been tested as a tool in any organization. The systemic models and techniques for competence management and competence development have been tested with good results in earlier projects where they in form of prototypes have been tested and verified.

  • 19.
    Asproth, Viveca
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Holmberg, Stig
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Löfstedt, Ulrica
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Öberg, Lena-Maria
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Dubois, Daniel
    University of Liège.
    Anticipatory Modeling andSimulation for Inter RegionalSecurity2013In: Systems. connecting matter, life, culture and technology, ISSN 2305-6991, Vol. 1, no 1, p. 21-35Article in journal (Refereed)
    Abstract [en]

    The idea of anticipatory modeling and simulation with subsequent learning from the outcomes is here applied on inter-regional security work. In this setting, multi-actors have to both cooperate and make coordinated decisions with just partial information about each other. With help of netAgora, a net based environment for simulation, learning, and communication, the goal of training, preparedness and continuous improvement of decisions is met.

  • 20.
    Asproth, Viveca
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Holmberg, Stig
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Nyström, Christina
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Soft Early Warning for Regional Security2014In: International Journal of Computing Anticipatory Systems, ISSN 1373-5411, Vol. 30, p. 191-198Article in journal (Refereed)
    Abstract [en]

    In this paper we will discuss security in functional regions that are divided between twoor more nations. Awareness and preparation requires some sort of warning mechanismmaking it possible for the people in the region to become aware and to preparethemselves for upcoming emergency situations. As both the disaster indicators and thecrisis to come are both fuzzy and unknown, we will speak about Soft Early WarningSystems (SEWS). In SEWS each individual living in a region will act as a networkedhuman anticipatory emergency sensor and actor. Our conception of such a regionalsecurity SEWS is given in the form of an idealised design called the netAgora portal.After discussing the broad lines of the netAgora design this paper will be focusing onthe key role anticipatory modelling and simulation may play in a tool for developing aSEWS capacity for handling transnational complex emergencies and disasters.

  • 21.
    Asproth, Viveca
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Löfstedt, Ulrica
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Öberg, Lena-Maria
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Holmberg, Stig C.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Dubois, Daniel M.
    Anticipatory Modeling and Simulation for Inter-Regional Security2012In: The 21st European Meeting on Cybernetics and Systems Research / [ed] Bichler, R. M., Blachfellner, S., Hofkirchner, W., 2012Conference paper (Refereed)
    Abstract [en]

    The idea of anticipatory modeling and simulation with subsequent learning from the outcomes is here applied on inter regional security work. In this setting, multiactors have to both cooperate and make coordinated decisions with just partial information about each other. With help of netAgora, a net based environment for simulation, learning, and communication, the goal of training, preparedness and  continuous improvement of decisions is met. 

  • 22.
    Asproth, Viveca
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Ring, Andreas
    Simulation of Accessibility in Crisis Management2014In: International Journal of Computing Anticipatory Systems, ISSN 1373-5411, Vol. 30, p. 93-103Article in journal (Refereed)
    Abstract [en]

    To route the rescue service, the police and the ambulance during an emergency event,the command and control units need information about accessibility. When twocountries are involved in the rescue work there is also a possibility to send rescue helpfrom either country, which complicates the situation but of course gives a greatopportunity. Good predictions for when rescue service are to appear at the scene of theemergency and from where to send them are of great importance. Different actions areto be taken due to the waiting time. Accessibility is a complex term which is furtherelaborated and conceptualized in the paper. The paper also presents tentative results forhow to conceptualize and simulate accessibility in this crisis management setting. Theresults are based on empirical data from the region involved in the GSS project.

  • 23.
    Axelsson, Sofia
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Nadjie Golkar, Ami
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    HUR KAN VÅRDUPPLEVELSEN PÅVERKAS GENOM ANVÄNDNING AV IKT VERKTYGET SMS?: En studie om sms-påminnelsers påverkan på vårdupplevelsen från vårdtagaren och vårdgivarens perspektiv.2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    An ICT tool is not only used in healthcare as an aid for caregivers, but can also help enhance the care experience of care recipients as these tools can bring benefit to the recipient. The positive care experience can also have the opposite effect, depending on the quality of information conveyed to the recipient. This study deals with SMS reminders information related to the quality of the care experience. It examines whether SMS reminders within the health system contains sufficient quality information to influence recipients care experience to the positive. This study was conducted by a qualitative method of semi-structured interviews with both care recipients and caregivers. This is to get two different perspectives on the information and quality care experience – from a care recipients perspective as receiving the SMS reminder, and from a caregivers perspective that send out the SMS reminders. By conducting a literature review, we acquired material that formed the basis of our interview questions. The results of the study show that SMS reminders in the current situation does not contain sufficient high quality information in order to reach a positive care experience for patients. In addition to information quality, we have also identified communication as a major factor contributing to increasing health care experience. Besides these two factors, we could also deduce that health care consumers have different needs depending on the life situation they are in.

  • 24.
    Blomkvist, Lotta
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Faergemann, Sofia
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Lyckad implementering av informationssystem: Rekommendationer hur beställare kan påverka tid för driftsättning och acceptans hos användarna2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    There are several success factors defined for the implementation phase that should be achieved in order for an implementation project to be successful. Several studies focus on the supplier's commitment and success factors to implement a system that end users will accept. But there are identified success factors which clients themselves should implement or give attention to during the implementation phase to have the end users accepting the system and keeping the time frame of the project. How has the client's efforts and capacity affected the result of the implementation and the timing of deployment?

    The aim with this study is to apply and develop a model for implementation of information systems which is based of success factors from a client perspective. The aim is also to identify advice on how to successfully implement a system, that the system is deployed on time and that the users is accepting the system.

    Our theoretical framework is presenting eight identified success factors within the client organisation. This has been applied in a case study with semi-structured interviews. The result is a model from a client perspective which shows the connection between the success factors in the implementation phase. The model can be used by providers to inform clients about the success factors that affect the implementation project. It may then be easier for the client to see what needs to be done and how one action affects another.

    Further, a number of recommendations extracted from the model is presented, which affects the result, the users’ acceptance and if the information system is deployed on time.

  • 25.
    Blomqvist, Emelie
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Attityder och personlighetsdrag bland studenter i hybrida lärmiljöer: En enkätundersökning bland studenter i högre utbildning2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Previous studies have successfully demonstrated that there are variations in attitudes towards blended synchronous learning among students in higher education, but few have studied underlying factors. In an attempt to fill this gap, this study aims to investigate the relationship between personality traits and attitudes among students in blended synchronous learning environments.

    The research question asked in this paper was:

    What type of relationships are there between personality traits and students’ attitudes towards their education in blended synchronous learning environments? This was done by deploying a web based survey to 352 students at Mid Sweden University in Sweden which in the end had a response rate of 25%. Further, a quantitative approach was chosen as the most suitable way to test these relationships and both bivariate and multivariate regressions was used.

    The findings in the study indicates that personality traits are linked to a different set of attitudes among the students. The conclusions were that there exist significant relationships between

    Conscientiousness and Neuroticism and students estimated study achievement. There was also a positive significant correlation between Extraversion and that students prefer to study in groups and significant correlations between Extraversion and Conscientiousness and that students prefer to study independently was also found. Finally, there exist significant relationships between Conscientiousness and Neuroticism and students' perceived learning ability through blended synchronous learning environments.

  • 26.
    Blusi, Madeleine
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Nursing Sciences. Department of Research and Development, Association of Local Authorities in Västernorrland County, Härnösand, Sweden .
    Dalin, Rolf
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information and Communication systems. Department of Research and Development, Association of Local Authorities in Västernorrland County, Härnösand, Sweden.
    Jong, Mats
    Mid Sweden University, Faculty of Human Sciences, Department of Nursing Sciences.
    The benefits of e-health support for older family caregivers in rural areas2014In: Journal of Telemedicine and Telecare, ISSN 1357-633X, E-ISSN 1758-1109, Vol. 20, no 2, p. 63-69Article in journal (Refereed)
    Abstract [en]

    We conducted a pragmatic, mixed methods study comparing rural family caregivers receiving e-health caregiver support (n = 35) with a control group (n = 21) receiving conventional, non-e-health, caregiver support. After 18 months, the benefits of support were evaluated using the Care Effectiveness Scale (40-items exploring the domains of preparedness, enrichment and predictability). In all domains the e-health group scored significantly higher than the control group. The adjusted difference for overall benefits was 3.0 (P = 0.02) on the scale 0-10. In addition, semi structured interviews were conducted with a sub-sample of the caregivers. For the e-health group flexibility, availability and being able to individualise the support were essential factors. All caregivers in the control group found conventional support to be beneficial, but also stressed unmet needs related to the conventional support being standardised and non-flexible. The study suggests that providers of caregiver support should offer e-health support as an alternative to conventional caregiver support, as it can be more beneficial to family caregivers.

  • 27.
    Borgerud, Charlotte
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Insyn eller intrång i forskningsvärlden?: Universitetsarkivens roll för att uppfylla nuvarande och kommande krav på öppen forskningsdata2017Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Ända sedan Internets grundande har olika rörelser bildats som förespråkat attforskning ska göras fritt tillgängligt för att komma runt de juridiska, ekonomiska ochtekniska problem som kan uppstå vid offentliggörande av forskningsresultat. Därförhar EU instiftat ett ramprogram för forskning och innovation där 80 miljarder Euroska fördelas ut över sju år (2014-2020) med ändamålet att stärka forskning ochinnovation samt säkerhetsställa dess allmännytta. EU har beslutat attforskningsresultat ska göras öppet tillgängligt även om undantag kan få förekomma.Även i Sverige har open access ökat i betydelse och fått allt mer stöd från såvälfinansiärer som universitet och regeringen. Regeringen har konstaterat attforskningsresultat i form av forskningsdata och vetenskapliga publikationerfinansierade med offentliga medel ska göras öppet tillgängligt i största möjliga mån.Frågan är dock om aktörerna och lärosätena är redo för att implementera dennaförändring. Tidigare studier har visat att insamlandet och bevarandet avforskningsdata ofta är omgivet av otydliga regler och brist på övergripande struktur.Till exempel bereds inte arkiveringsfrågan tillräckligt mycket utrymme i sambandmed forskningsprojekt och mycket okunskap verkar råda där forskare tenderar attspara sitt material på plattformar som inte är arkivbeständiga. Detta riskerar göra attviktig information går förlorad för framtida forskning. Syftet är därför att undersökatillvaratagandet och tillgängliggörandet av lärosätenas forskningsmaterial.Studien har använt sig av semistrukturerade intervjuer över telefon. Sammantagethar 15 intervjuer utförs med olika svenska lärosäten samt med aktörer som haft olikauppdrag med att utreda implementeringen av öppet tillgängliggörande avforskningsdata och vetenskapliga publikationer.Sammanfattningsvis är resultatet att bristen på samordning, resurser, enhetligabegrepp, infrastruktur och riktlinjer om vad som ska bevaras för evigt, vad som kangallras, vad som kan tillgängliggöras och hur det ska gå till kopplas till ett störreinformationsförvaltningsproblem där att man ännu inte i tillräcklig grad kommitigång med arbetet med arkivering av forskningshandlingar i pappersformat ocharkiven ligger efter med den digitala hanteringen i brist på e-arkiv och infrastruktursamt övergripande direktiv om metadatastandarder och digital långtidsarkivering.Slutsatsen är att arkiven som har en avgörande roll med att uppfylla nuvarande ochkommande krav på öppna forskningsdata inte arbetar tillräckligt aktivt, inte ens medforskningsarkiveringsbiten. Mer resurser behövs för att komma igång medforskningsarkivering och för kompetensutveckling. Samtidigt måste även arkivariernasjälva ta ett större ansvar för att hålla sig uppdaterade om vad som händer nationelltoch internationellt.

  • 28.
    Borglund, Erik A. M.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    The Role of Artefacts in Creating a Common Operational Picture During Large Crises2017In: ISCRAM 2017 Conference Proceedings: 14th International Conference on Information Systems for Crisis Response and Management / [ed] Tina Comes, Frédérick Bénaben, Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, 2017, p. 191-203Conference paper (Refereed)
  • 29.
    Borglund, Erik A. M.
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Engvall, Tove
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Authenticity in open data: contributions from archival science2016In: Pre-ICIS Workshop on E-Government, 2016Conference paper (Refereed)
  • 30.
    Borglund, Erik A. M.
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Engvall, Tove
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Open data?: Data, information, document or record?2014In: Records Management Journal, ISSN 0956-5698, E-ISSN 1758-7689, Vol. 24, no 2, p. 163-180Article in journal (Refereed)
    Abstract [en]

    Purpose – The aim of the article is to investigate what characterizes the information constructs that the archival discourse and the open data discourse communicate in text, and what their similarities and differences are. This article proposes that it is possible to see the open data initiative and modern archival practice as two discourses that have used different terminology to express and communicate their messages in the literature. In this article, we have applied a hypothesis-like assumption that the information constructs used in open data are actually nothing other than records, as they are in the archival discourse. Design/methodology/approach – This article is based on a mixed method approach.Aquantitative text analysis (word count) was carried out in a large set of documents representing the open data discourse and in the archival discourse. This was followed by a qualitative text analysis. Findings – It was found that both discourses did focus on records. However, the opendata discourse very seldom used the term record, but used information and data much more frequently. The archival discourse used the term information almost as often as record. A possible adaption of communication strategies can be identified, targeting a much wider audience through a user-centered approach. This could be an indication of a change in the archival discourse, which seems to be moving from a discourse that is very much regulated by law toward a discourse that is more focused on benefit and usability. Originality/value – This research indicates that it is possible to interpret both the open data and the archival discourse as one united discourse, an effect derived from working with e-government. There is an ongoing harmonization of the words used, and in the studied archival discourse, a more user- and business-oriented focus can be seen.

  • 31.
    Borglund, Erik A. M.
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Nuldén, Urban
    Göteborgs Universitet.
    Personas in Uniform: Police Officers as Users of Information Technology2012In: AIS Transactions on Human-Computer Interaction, ISSN 1944-3900, E-ISSN 1944-3900, Vol. 4, no 2, p. 92-106Article in journal (Refereed)
    Abstract [en]

    This paper discusses information technology in the contemporary policing context and presents a research approach that aims to capture and describe a multifaceted account of police work. There is a need to further analyze the constitution of the uniformed user and the use environment in this domain. Data from extensive ethnographic fieldwork are analyzed. Personas and scenarios are used in this paper to illustrate the properties and conditions of police work. Evidence from the study suggests that personas and scenarios can make the daily work visible and support the emergent design of information systems in the dialogue between designers and users. The paper concludes that personas and their scenarios provide a richer description of the specifics of a context and a design space. A scenario is used to show characteristic properties and the emergence of work practice in relation to the design of information systems. 

  • 32.
    Borglund, Erik A. M.
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Nuldén, Urban
    Gothenburg University.
    The Soap Opera Rationale: A Complementary Information Management Construct in Police Work Practice2013In: The Evolution of Policing: Worldwide Innovations and Insights / [ed] Melchor C. de Guzman, Aiedeo Mintie Das, Dilip K. Das, CRC Press, 2013, 1, p. 61-76Chapter in book (Refereed)
  • 33.
    Borglund, Erik A. M.
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Persson Slumpi, Thomas
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Öberg, Lena-Maria
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Success Factors For Police Investigations In A Hybrid Environment: The Jämtland Police Authority Case2012In: International Journal of Police Science and Management, ISSN 1461-3557, E-ISSN 1478-1603, Vol. 14, no 1, p. 83-93Article in journal (Refereed)
    Abstract [en]

    Since information technology (IT) has been adopted in modern police work, it has become an important tool for increasing efficiency in police work. IT has also resulted in the phenomena of IT-related crimes and crimes that take place in both physical and digital worlds, ie, in what is defined as a hybrid environment. The hybrid environment forces police officers to collect information in both digital and physical worlds. This paper aims to gain new knowledge of police work practice in a hybrid work context. A case study approach is applied as the research method, and a large police investigation is used as the study object. In the police investigation, digital footprints played an important role in aggregating evidence. This research used the Synergy-4 model as an analytical lens to explain the multi- dimensions of IT use in a hybrid environment, and to increase knowledge on how police work is carried out in this environment. This research found that IT played an important role in the success of the investigation and in the manage- ment of digital footprints, but competence and management were as important. 

  • 34.
    Borglund, Erik A. M.
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Archives and Computer Science.
    Öberg, Lena-Maria
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Creation of an exercise scenario: A collaborative design effort2014In: ISCRAM 2014 Conference Proceedings - 11th International Conference on Information Systems for Crisis Response and Management, 2014, p. 488-492Conference paper (Refereed)
    Abstract [en]

    To increase the preparedness Crisis response and management authorities carry out various forms of exercises. This article is based upon a three year long project named Gaining security symbiosis (GSS). The project was aiming to increase the collaboration between crisis actors in the Swedish-Norway border region through exercises. We argue that creation of scenarios is a design challenge. In the GSS project, the exercises are built upon designed scenarios, which should make the exercise realistic and make the trainee train the expected. We propose a scenario design method that is built upon an iterative approach and that includes collaboration with the actors that are involved in the exercise. The method also includes a set of characteristics that could be used to evaluate the events of the scenario. The method have been developed and refined during the project and show some promising result. There is however a need for future research when it comes to further development and evaluation of the proposed design method.

  • 35.
    Borglund, Erik A. M.
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Öberg, Lena-Maria
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Traceability Challenges in Crisis Management2012Conference paper (Refereed)
    Abstract [en]

    During large-scale crisis many responders organize themselves into temporal organizations to be best able to manage the crisis. In Sweden “staff” is one such kind of temporal organization; it is the temporal organization used in the police and in the fire departments. One challenge in temporal organizations is documentation, and how to document the on-going activities. To be able to trace what has happened during crisis, documentation is important. In research, temporal organizations and the documentation that these organizations carry out is a rather unexplored area. This article aims to elaborate this domain further, and identify problem areas related to traceability and documentation of information in the work carried out in temporal organizations during crisis. The article rests upon synthesizing of results from two ongoing research projects. Four different data sets have been collected, primarily within the police. The tentative results indicate that the current documentation strategy and practice within the Swedish police and the staff that they set up during a crisis does not provide a high level of information traceability. One of the reasons for the low level of traceability is that the documentation takes place on non-technical artifacts without embedded recording functions. 

  • 36.
    Borglund, Erik A. M.
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Öberg, Lena-Maria
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Persson Slumpi, Thomas
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Hybrids acting at the hybrid arena – Investigating crimes committed by digital natives2012In: Selected Papers of the Information Systems Research Seminar in Scandinavia 2011 / [ed] Judith Molka-Danielsen, Kai. Kimppa, Trondheim: Tapir Akademisk Forlag, 2012, p. 69-78Chapter in book (Refereed)
    Abstract [en]

    Information technology (IT) has for a long time been viewed as a success factor for police investigations. But also criminals are becoming extensive users of IT. Hence, many modern crimes are of a nature where footprints needed for police investigations are both analogue and digital. We argue that modern criminals act as hybrids, i.e. they are using IT as natural components in their criminal activities. In this paper we depart from the idea that the modern criminal acts as a hybrid and analyze the effect this perspective has on modern police work. The result is that the crime arena should be seen as a hybrid arena, where the criminals and the police both should take the role as hybrids. Today however, there is a division among the police officers that hinders this development on the part of the police. Some police officers are collecting digital footprints while others are collecting analogue footprints. This division of the arena forces the police officers to extensive communication and gives the criminals a bit of an advantage as they move more freely. 

  • 37.
    Borglund, Erik A. M.
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
    Öberg, Lena-Marie
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Using Scenario Planning and Personas as an Aid to Reducing Uncertainty About Future Users2017In: Emerging Trends in Archival Science / [ed] Karen F. Gracy, London: Rowman & Littlefield International, 2017, 1, p. 111-138Chapter in book (Refereed)
  • 38.
    Borglund, Erik AM
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Applying Synergy-4 in Informatics research - Some Reflections2011In: Challenges for the future in an ICT context. / [ed] Viveca Asproth, Sundsvall: Mittuniversitetet , 2011, p. 151-165Chapter in book (Refereed)
  • 39.
    Borglund, Erik AM
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    Records Role in Creating a Common Operational Picture2011In: Selected Papers of the Information Systems Research Seminar in Scandinavia Nr. 1 (2010):: IRIS 33 Engaged Scandinavian Research / [ed] Judith Molka-Danielsen, H. W. Nicolajsen & J. S. Persson, Trondheim: Tapir Akademisk Forlag, 2011, p. 89-102Chapter in book (Refereed)
    Abstract [en]

    Records are used in operational police work as a basis for tactical decisions, they are also as important and high quality information sources. A trend in the area of crisis management is common operational picture (COP). COP aims to provide actors in a crisis with an accurate overview of the proceedings. Yet there is limited knowledge about how evidential records are used in creating a COP. This paper focuses on what role records play in the creation of a COP during operational police work. It is based upon a case study of the police operation in Åre during the informal meeting of the EU energy and environment ministers held in Åre on 23-25 July 2009. This paper argues that records play an important role in creating the common operational picture when the situation is calm. When a calm situation transforms to a more chaotic situation, the records play a less important role in creating a COP. The COP is then created by the actors involved, and is best understood by them. During these more chaotic situations the information is rich, but the reach of the information is low, which minimizes the reach of the COP. 

  • 40.
    Byrskog, Michael
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Interoperabilitetinom eHälsa: Enkvalitativ studie om användningen av IoT för glukosdata2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This study is about interoperability in the collection and transmission of glucose data and focuses on a new eHealth technology. This technology is part of the Internet of Things (IoT) and involves interoperability in systems with sensors applied to the human body. The purpose has been to investigate the interoperability of data collection and transmission of glucose data based on the interoperability issues, how interoperability is used, and the pros and cons of different types of interoperability.

    A case study with six semi-structured interviews has been conducted. The analysis of the interviews has been conducted using a theoretical framework dealing with IoT and interoperability as well as a two-part interoperability model. The first part of the model has been used to analyze the occurrence of basic, functional and semantic interoperability in the collection and transmission of glucose data. The second part of the model has been used to analyze the information systems based on different maturity levels for interoperability.

    When collecting glucose data, there are basic, functional and to some extent semantic interoperability. When transmitting glucose data, basic and functional interoperability occur. Basic interoperability dominates here, except for one case.

    When collecting glucose data, messages and notifications and the automatic adjustment of medication have been identified as benefits. In the case of transmitting glucose data, the fact that respondents do not need to bring their device to caregivers and, in one case, that several users can see the glucose data collected have been identified as benefits. Some clear disadvantages have not been identified.The second part of the interoperability model has resulted in twomaturation levels for the interoperability of transmitting glucose data,"distributed organization-bound" and "integrated national".

  • 41.
    Demirel, Türkan
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Tragil - Projektstyrningsmodell med hjälp av hybridmetod: Tragil för stora organisationer som bedriver stora eller komplexa IT -projekt2016Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    De agila projektmetoderna har använts i stor utsträckning under de senaste åren som ett sätt att motverka svagheterna med traditionella metoder. Men studierna visar att införandet av varken agila - eller traditionella metoder är effektiva i stora organisationer när det gäller stora och komplexa IT-projekt. Stödet för integrering av agila- och traditionella projektmetoder fortsätter därför att växa inom den akademiska litteraturen. Det finns för lite forskningar som beskriver hur en hybridmetod ska införas i stora och komplexa IT-projekt. Denna rapport tar fram en detaljerad projektstyrningsmodell som kommer att integrera den traditionella och agila metoden med hjälp av hybridmetoden. Rapporten beskriver även roller och möten behövs. Det används ett stort urval av vetenskaplig litteratur för att förstärka den detaljerade projektstyrningsmodellen. Den kvalitativa metoden används och intervjuer görs med respondenter från två stora organisationer; en myndighet och ett konsultbolag. Sammanlagt tretton personer intervjuas med roller som projektledare, scrummaster och produktägare. Resultatet av denna studie är ett förslag på en detaljerad tragil projektstyrningsmodell med roller och möten som behövs för att kunna uppnå en högre andel lyckosamma IT-projekt. Den tragila projektstyrningsmodellen kan användas av stora organisationer som bedriver stora eller komplexa IT-projekt. Slutsatsen är att organisationerna kan anpassa projektstyrningsmodellen efter behovet eftersom varje organisation och IT-projekt kan vara unikt.

  • 42.
    Dreijer, J.
    et al.
    Hogeschool Van Amsterdam University of Applied Sciences, Amsterdam, Netherlands.
    Roberts, M.
    University of Salford, Salford, United Kingdom.
    Jeymohan, N.
    University of Salford, Salford, United Kingdom.
    Julien, J.
    ESIEA, Laval, France.
    Karlsson, T.
    Cuesta, R.
    University of Alcala, Alcala de Henares, Spain.
    Monning, N.
    University of Applied Sciences Bonn-Rhine-Sieg, Germany.
    Duru, E.
    Hogeschool Van Amsterdam University of Applied Sciences, Amsterdam, Netherlands.
    Telefonica - Potential victim of american espionage2012In: 11th European Conference on Information Warfare and Security 2012, ECIW 2012, 2012, p. 104-112Conference paper (Refereed)
    Abstract [en]

    During the year of 2010, a set of reports were released that contained important information regarding European multinationals and local governments. These reports were published by Wikileaks and were described as 'cables'. These cables were sent from American embassies to the United States' government. Suspicions were raised that the United States might have been spying on European countries, companies and their respective partners. One of the companies being mentioned in the cable files is Telefonica. Telefonica is a major Spanish telecom, television and Internet service provider operating in Europe and Latin America. The United States could have political and/or economic reasons to spy the Southern American continent. The main question during our research is to find out what reasons the United States might have to spy on Latin American countries and if the rumors were true that they have indeed spied upon Telefonica. And if these rumors are true, what profits there to be found within the cables and other relevant sources? During our research, we found relevant data containing possible evidence related to American espionage. The data found within the cables contain information about America's interest in Telefonica and the pressure being put on their investments in Latin America. The cables contain quotes referring to America's interest in Venezuela and Cuba. The cables contain messages being sent to an American official, stating that the United States should be aware of Telefonicas vast growing market share and influences in Southern American countries. Other relevant cables contain quotes referring to 'informed sources'. Who are these sources and how did they obtain relevant information about Telefonicas expenses? Most of the other relevant cables refer to other investments being done in Latin America, especially in Brazil and Mexico. The United States have good knowledge about the investments being done in Latin America by Telefonica. Unfortunately, none of these cables contained actual proof that the US had directly spied on Telefonica. The cables only contain relevant information regarding America's interest in Telefonica. Even though these cables contain shady and maybe suspicious quotes; this cannot be identified as evidence regarding possible espionage.

  • 43.
    Edvinsson, Daniel
    et al.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    von Koppy, Daniel
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Krisinformation och sociala medier: Rekommendationer för proaktiva åtgärder mot falsk information och ryktesspridning på sociala medier2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In the spring of 2017, Sweden experienced a crisis when the most deadly act of terrorism since 1940 occured; a truck drove through a crowd of people on Drottninggatan in Stockholm, hitting several people and killing five. The event spread rapidly in social media and the circulating information was in part unconfirmed data that later turned out to be incorrect.

    The purpose of this study was to generate recommendations regarding emergency communicators’ proactive work against false information and the spreading of rumors on social media, while at the same time be a foundation for future studies within crisis informatics. To achieve this purpose six respondents from Krisinformation.se and the Swedish police were interviewed and a timeline (Bilaga 3) was created in order to clarify the chain of events on social media during the act of terrorism.

    Analysis of data from the aggregated material has resulted in ten recommended measures applicable to proactive work against false information and spreading of rumors in social media. Measures that can be applied generally to actors within crisis management. These measures were: Practice; Monitor; Create material; Be quick, Be correct; Be present; Respond to rumors; Be available; Educate; Crowdsource.

  • 44.
    Ekström Liljendahl, Niklas
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    E-handelssidoroch laddningstider2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In this study,   the purpose is to measure how much the response time affect the effectiveness   and usability of the user on e-commerce pages, and to evaluate whether   displaying a loading symbol affects the user's opinion positively or   negatively. This study is based on three theories, Nielsen's (2010) theory of   how response time affect users effectiveness, Galetta et al. (2004) theory of   how response time affect users' attitude towards the side and Hong et al.'s   (2013) theory if users' perception of the response time is influenced by   displaying a symbol while loading. The empirical method used to collect the   data is two different quantitative methods. The data that form the basis of   the study has been collected by allowing users to carry out test purchases via   an e-commerce site and via a survey that was shown at the end of the   purchase. A total of 126 users chose to start the test, of which 96 chose to   complete the test purchase and responded to the survey. The users were   divided into six different groups, each group receiving a fixed delay   assigned as constant throughout the test purchase. The fixed delays assigned   to the different groups were 0 ms, 2000 ms, 4000 ms, 6000 ms, 8000 ms, 10 000   ms and 12 000 ms. The result found in the study is that all three theories   could be validated using the empirical study that was used. The conclusion   that can be drawn is the user's efficiency decreases as response time   increase. The users' attitude towards the side decreases as response time   increase. The loading symbol has a positive impact on users regarding long   response time, as it has a negative impact on those users with short response   time. The breaking point where the majority of users' efficiency dropped, the   negative attitude increased and the loading symbols had the greatest impact   occurred at 6000 ms delay.

  • 45.
    Enakeyarhe, Omafume Matthew
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Using practical inquiry to support Self-directed Learning: A case study on ICT competence development program for elementary school teachers in a Swedish Municipality2016Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Information and communication technology has for long been integrated into learning and teachers utilize all forms of digital technology for communication as well as to simplify learning. To adapt, teachers need to personally or through informal learning process, learn about new technologies and how to utilize them to improve learning. To personally educate themselves, the teachers need to dedicate time and resources to identify ICT competence areas where is needed and sort for resources to solve it. This thesis investigates the process of self-directed learning with a group of teachers in a planned competence development program within a local municipality’s educational department, on the use of digital technology to integrate into classrooms. With action research that integrates instructional learning from the organizations perspective and inquiry learning from teacher’s perspective, self-directed learning process was tested as a simple and structured process for self/collaborative learning, for participants. The result was a series of events that summarized why teachers could not follow the learning process, with a conclusion that in order for teachers to be self-directed in learning new ICT, the organizational need to allocate time not only for instructional learning, but also for inquiry learning.

  • 46.
    Fasth, Tobias
    et al.
    Inst. för data- och systemvetenskap, Stockholms universitet.
    Larsson, Aron
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology. Stockholms Universitet.
    Ekenberg, Love
    Inst. för data- och systemvetenskap, Stockholms universitet; International Institute of Applied Systems Analysis, IIASA, Austria .
    Danielson, Mats
    Inst. för data- och systemvetenskap, Stockholms universitet; International Institute of Applied Systems Analysis, IIASA, Austria.
    Measuring Conflicts Using Cardinal Ranking: An Application to Decision Analytic Conflict Evaluations2018In: Advances in Operations Research, ISSN 1687-9147, E-ISSN 1687-9155, Vol. 2018, article id 8290434Article in journal (Refereed)
    Abstract [en]

    One of the core complexities involved in evaluating decision alternatives in the area of public decision-making is to deal with conflicts. The stakeholders affected by and involved in the decision often have conflicting preferences regarding the actions under consideration. For an executive authority, these differences of opinion can be problematic, during both implementation and communication, even though the decision is rational with respect to an attribute set perceived to represent social welfare. It is therefore important to involve the stakeholders in the process and to get an understanding of their preferences. Otherwise, the stakeholder disagreement can lead to costly conflicts. One way of approaching this problem is to provide means for comprehensive, yet effective stakeholder preference elicitation methods, where the stakeholders can state their preferences with respect to actions part of the current agenda of a government. In this paper we contribute two supporting methods: (i) an application of the cardinal ranking (CAR) method for preference elicitation for conflict evaluations and (ii) two conflict indices for measuring stakeholder conflicts. The application of the CAR method utilizes a do nothing alternative to differentiate between positive and negative actions. The elicited preferences can then be used as input to the two conflict indices indicating the level of conflict within a stakeholder group or between two stakeholder groups. The contributed methods are demonstrated in a real-life example carried out in the municipality of Upplands Väsby, Sweden. We show how a questionnaire can be used to elicit preferences with CAR and how the indices can be used to semantically describe the level of consensus and conflict regarding a certain attribute. As such, we show how the methods can provide decision aid in the clarification of controversies.

  • 47.
    Forsström, Stefan
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information and Communication systems.
    Enabling fully distributed global services on the Internet-of Things2014Doctoral thesis, comprehensive summary (Other academic)
  • 48.
    Gannå, Josefine
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.
    Gamification: En studie av spelmekanismers påverkan på användare av informationssystem2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Gamification in informationsystem and it´s influence on the users is processed in this study. Gamification means bringing elements from the gaming community and applicate them in another context. Purpose of the study is to look closer to how the users affects by gamification in informationsystem and also identify important aspects from a user-perspective point of view. To perform this study, semi-structured in-depth interviews were made, including nine users of a gamified informationsystem. The conclusion is the following: Gamification influence the commitment, working conditions, performance and progress of the users in a significant way. 17 elements important to consider from a user-perspective point of view when using gamification in informationsystem has been detected.

  • 49.
    Gidlund, Katarina L.
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information and Communication systems.
    Makers and Shapers or Users and Choosers Participatory Practices in Digitalization of Public Sector2015In: ELECTRONIC GOVERNMENT (EGOV 2015), Springer, 2015, p. 222-232Conference paper (Refereed)
    Abstract [en]

    The idea that public e-services are better off being designed with the potential users' needs in focus is today an almost unquestioned truth (user centered design maybe being the most frequent methodological toolbox). The idea that they are even better off being designed with the potential users is an almost equally established understanding (where participatory design could be claimed to be the most prominent methodology). However, in this paper the overall claim is that by a combination of updated design thinking, and development and participatory studies from outside the digital design discipline, a deepened and more nuanced understanding of participatory practices is presented. This is shown by an exploratory study on the design process of a public e-service to make the city accessible for its citizens and visiting tourists.

  • 50.
    Gidlund, Katarina L
    Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
    What is modern about -e?: Manifestations of standardization and empowerment2011In: Electronic Government and Electronic Participation,: Joint Proceedings of Ongoing Research and Projects of IFIP EGOV and ePart 2011 / [ed] Edited by Janssen, M., Macintoch, A., Scholl, H., J., Tambouris, E., Wimmer, M. A., de Bruijn, H., and Tan, Y-H, Linz: TRAUNER Verlag, 2011Conference paper (Refereed)
    Abstract [en]

    Abstract – Information and communication technology (ICT), or in the case of eGovernment –e, is often in an unproblematized way closely associated with modernity. As such it holds a dominant position as facilitator of the extension of human needs (for example enhanced quality of life through better service etc.). In this paper the question of modernisation is taken into consideration in terms of the role of –e in eGovernment through the concepts of first and second modernity. By a basic content and argumentation analysis of the European eGovernment Action Plan 2011-2015 the view on –e in general and especially its links to different views on modernisation is examined. The result shows that –e in eGovernment is definitely closely linked to modernity but not in an unproblematic order. There are both manifestations of standardization and empowerment and such a combination of linear institutional order and boundary transcendence is challenging. 

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