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  • 1.
    Aydogan Cifci, Merve
    et al.
    Istanbul University, Turkey.
    Gurel, Cetin
    Istanbul University, Turkey.
    Dincer, Fusun Istanbullu
    Istanbul University, Turkey.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Reintermediation for Small and Medium Hospitality Enterprises2016In: Consumer Behavior in Tourism Symposium (CBTS 2016), 2016Conference paper (Refereed)
  • 2.
    Baggio, Rodolfo
    et al.
    Bocconi University, Italy.
    Moretti, Vincenco
    Giuseppe Di Vittorio Foundation, Rome, Italy.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Beauty and its role in fostering economic growth and social development2016In: Valuing and Evaluating Creativity for Sustainable Regional Development / [ed] Laven D. & Skoglund, W., Mid Sweden University , 2016, p. 157-159Conference paper (Refereed)
  • 3.
    Chekalina, Tatiana
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Customer-based destination brand equity modelling: The role of destination resources, value-for money and value-in-use2018In: Journal of Travel Research, ISSN 0047-2875, E-ISSN 1552-6763, Vol. 57, no 1, p. 31-51Article in journal (Refereed)
    Abstract [en]

    This study contributes to the development of knowledge on transferring the concept of customer-based brand equity to a tourism destination context. Keller’s (2009) brand equity pyramid is utilized as the comparison framework to reveal similarities but also overlaps, differences and gaps on both the conceptual and measurement level of existing brand equity models for destinations. Particularly, the inner core of the model depicts the complex mechanisms of how destination resources transform into benefits for tourists overlooked by prior research. This study proposes a customer-based brand equity model for destinations, which consists of five dependent constructs, including awareness, loyalty, and three destination brand promise constructs constituting the inner core of the model, namely, destination resources, value-in-use and value-for-money. The model was repeatedly tested for the leading Swedish mountain destination Åre, by using a linear structural equation modelling approach. Findings confirm the path structure of the proposed model.

  • 4.
    Chekalina, Tatiana
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Destination brand promise: The core of customer-based brand equity modeling2018In: Tourism Analysis, ISSN 1083-5423, E-ISSN 1943-3999, Vol. 23, no 1, p. 93-107Article in journal (Refereed)
    Abstract [en]

    The present study contributes to the discussion on transferring the concept of customer-based brand equity (CBBE) to a tourism destination context. The core component of the proposed CBBE model for tourism destinations (CBDBE) considers customers’ evaluation of the destination promise in terms of the transformation of destination resources into value-in-use for tourists. The introduced CBDBE model consists of six interdependent constructs, including awareness, tourists’ perception of functional, tangible and social destination resources, value-in-use disclosing the purpose and benefits of consumption, value-for-money, satisfaction and loyalty. The model was tested for the leading Swedish mountain destination Åre for the summer season by using customer-based survey data and a linear structural equation modelling (SEM) approach. Findings confirm the hypothesized relationships and the hierarchical structure of the proposed model. Managerial implications are discussed and the agenda for future CBDBE research is outlined.

  • 5.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Kunskapsdestinationen – kunskap om gästen Nordisk genom business intelligence2016Conference paper (Other academic)
  • 6.
    Fuchs, Matthias
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Höpken, Wolfram
    Universtiy of Applied Sience, Weingarten-Ravensburg, Germany.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Applying Business Intelligence for Knowledge Generation in Tourism Destinations2016In: Big Data & Business Intelligence in the Travel & Tourism Industry / [ed] Matthias Fuchs & Wolfram Höpken, Mid Sweden University , 2016, p. 19-26Conference paper (Refereed)
  • 7.
    Fuchs, Matthias
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Höpken, Wolfram
    University of Ravensburg-Weingarten.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Business intelligence for destinations: Creating knowledge from social media2017In: Advances in social media for travel, tourism and hospitality: new perspectives, practice and cases / [ed] M. Sigala,U. Gretzel and E. Christou, Routledge, 2017, p. 290-310Chapter in book (Refereed)
    Abstract [en]

    Due to an increasing number of online reviews in social media sites it has become vital for destinations, and businesses alike, to capture and regularly analyse these reviews to gain valuable new knowledge as input to managerial decision support. However, in practice, the possibility to manually extract and analyse the vast amount of available online reviews is fairly limited. Thus, the focus of this chapter is to highlight how knowledge from social media is utilized in the prototypically implemented destination management information system, DMIS-Åre. In order to extract and analyse user generated content from the social media platforms TripAdvisor.comand Booking.com a recently validated framework applying machine learning methods and a dictionary-based approach is presented.

  • 8.
    Fuchs, Matthias
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Höpken, Wolfram
    Universtiy of applied research, Weingarten-Ravensburg, Germany.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Dynamic Need Fulfillment in a Collaborative Destination Environment2016In: Big Data & Business Intelligence in the Travel & Tourism Industry / [ed] Matthias Fuchs & Wolfram Höpken, Mid-Sweden University , 2016, p. 97-100Conference paper (Refereed)
  • 9.
    Fuchs, Matthias
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Kronenberg, Kai
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Kühne, Sven
    Rieder, Bernd
    Human-Resource-Management as Driver behind Employee Satisfaction and Organisational Performance: A Causal Analysis from the Tyrolean Hotel Sector2016In: Inkluderande och hållbart arbetsliv: Book of abstracts – FALF 2016, 2016Conference paper (Refereed)
  • 10.
    Fuchs, Matthias
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Lexhagen, MariaMid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.Höpken, WolframUniverstiy of Applied Sience, Weingarten-Ravensburg, Germany.
    Proceedings of the IFITTtalk@Östersund Workshop on Big Data & Business Intelligence in the Travel & Tourism Industry2016Conference proceedings (editor) (Refereed)
  • 11.
    Gurel, Cetin
    et al.
    Istanbul University, Turkey.
    Aydogan Cifci, Merve
    Istanbul University, Turkey.
    Dincer, Fusun Istanbullu
    Istanbul University, Turkey.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Coping with reintermediation: The case of SMHEs2016In: Information Technology & Tourism, ISSN 1098-3058, E-ISSN 1943-4294, Vol. 16, no 4, p. 375-392Article in journal (Refereed)
    Abstract [en]

    The structure of hospitality distribution has experienced profound changeswithin the last few decades. With the evolution and spread of internet, a substantialnumber of consumers started to use electronic channels for hotel bookings.This has resulted in disintermediation of traditional offline travel agencies. Yet, ithas also initiated a new type of middleman to emerge and grow. Much powerfulthan its former version, online travel agencies (OTAs) bring about some benefits butalso challenges particularly for small and medium sized independent hotels(SMHEs). This paper focuses on the difficulties SMHEs face during this transformation.The characteristics of SMHEs, the evolution of channels and the role ofOTAs were discussed based on a qualitative study. 22 SMHE managers wereinterviewed about their perceptions of OTAs and challenges with reintermediation.Based on the data the challenges were grouped under; complexity, dependency,unfair competition and commodification. Solutions to complications of reintermediationfor SMHEs and directions for future research are suggested

  • 12.
    Humavindu, M. N.
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Business, Economics and Law. Economics and Sector Research, Namibian Competition CommissionWindhoek, Namibia .
    Stage, Jesper
    Mid Sweden University, Faculty of Human Sciences, Department of Business, Economics and Law. Department of Business Administration, Technology and Social Sciences, Luleå University of Technology, Luleå, Sweden .
    Continuous financial support will be needed2015In: Animal Conservation, ISSN 1367-9430, E-ISSN 1469-1795, Vol. 18, no 1, p. 18-19Article in journal (Other academic)
    Abstract [en]

    Read the Feature Paper: Community-based wildlife management failing to link conservation and financial viability and the Commentaries on this Feature Paper: Wildlife conservation without financial viability? The potential for payments for dispersal areas' services in Namibia; Achieving ecological conservation impact is not enough: setting priorities based on multiple criteria Animal Conservation.

  • 13.
    Höpken, Wolfram
    et al.
    University of Weingarten-Ravensburg.
    Ernesti, D
    University of Weingarten-Ravensburg.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Kronenberg, Kai
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Big data as input for predicting tourist arrivals2017In: Information and Communication Technologies in Tourism 2017: Proceedings of the International Conference in Rome, Italy, January 24-26, 2017 / [ed] Roland Schegg, Brigitte Stangl, Springer Berlin/Heidelberg, 2017Conference paper (Refereed)
  • 14.
    Höpken, Wolfram
    et al.
    Universtiy of Applied Sience, Weingarten-Ravensburg, Germany.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Introduction: Special Issue on Big Data & Business Intelligence in the Travel & Tourism Domain2016In: Information Technology & Tourism, ISSN 1098-3058, E-ISSN 1943-4294, Vol. 16, no 1, p. 1-4Article in journal (Refereed)
  • 15.
    Höpken, Wolfram
    et al.
    University of Ravensburg-Weingarten.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Menner, Thomas
    University of Ravensburg-Weingarten.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Sensing the online social sphere using a sentiment analytical approach2016In: Analytics in smart tourism design: Concepts and methodologies / [ed] Z. Xiang and D. R. Fesenmaier, Springer, 2016, p. 129-146Chapter in book (Refereed)
    Abstract [en]

    Customer online feedback in the form of user-generated content (UGC) has become one of the most contentful and influential source of information in the process of customers’ as well as suppliers’ decision making. Thus, extracting customer feedback from online platforms and detecting its sentiment as well as related topics, known as sentiment analysis or opinion mining, not surprisingly, became one of the most important and vivid research veins within the area of web mining. This chapter gives an overview of different approaches to tackle the problem of sentiment analysis, like simple word-list-based approaches or more complex machine learning approaches, making use of statistical language models or part-of-speech (POS) tagging, and discusses current applications in the field of tourism. Subsequently, the chapter describes selected sentiment analytical approaches in more detail. Sentiment detection is tackled by simple word-list-based approaches and by typical supervised learning approaches, like k-nearest neighbor, support vector machines and Naive Bayes. Additionally to these approaches, topic detection is tackled by methods of unsupervised learning, like cluster analysis and single value decomposition. All presented techniques are demonstrated and validated based on a prototypical implementation as part of a destination management information system (DMISTM) for the leading Swedish mountain destination Åre.

  • 16.
    Ioannides, Dimitri
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Petridou, Evangelia
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Contingent Neoliberalism and Urban Tourism in the United States2016In: Neoliberalism and the Political Economy of Tourism / [ed] Jan Mosedale, Routledge, 2016, p. 21-37Chapter in book (Refereed)
  • 17.
    Ioannides, Dimitri
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
    Timothy, Dallen
    Arizona State University.
    Tourism in the USA: A spatial  and social synthesis2010Book (Other academic)
    Abstract [en]

    The United States continues to provide opportunities for travel and tourism to domestic and international travellers. This is the first book to offer students a comprehensive overview of both tourism and travel in this region, paying specific attention to the disciplines of Geography, Tourism Studies and, more generally, Social Science.

     

    Tourism in the USA explains the evolution of tourism paying attention to the forces that shaped the product that exists today. The focus of the book includes the manner in which tourism has played out in various contexts; the role of federal, state, and local policy is also examined in terms of the effects it has had on the US travel industry and on destinations. The various elements of tourism demand and supply are discussed and the influence that transportation (especially Americans’ high personal mobility rates and love affair with the auto) has had on the sector highlighted. The economics of tourism are fleshed out before focusing more narrowly on both the urban and rural settings where tourism occurs. A look into the manner in which the spatial structure of cities is transformed through tourism is also offered. Additionally, a brief examination of future issues in American tourism is presented along with explanations concerning the ascendancy of tourism as an economic development tool in various areas.

     

    The book combines theory and practice as well as integrating a range of useful student orientated resources to aid understanding and spur further debate, which can be used for independent study or in class exercises. These include:

     

     

    ‘Closer Look’ case studies with reflective questions to help show theory in practice and encourage critical thinking about tourism developments in this region

     

    ‘Discussion questions’ at the end of each chapter encourage stimulating debates

     

    ‘Further Reading’ sections direct the readers to related book and web resources so that they can learn more about the topics covered in each chapter.

    Table of Contents

    1. Introduction 2. American Tourism: A Study through Time 3. The Institutional Setting for Tourism in the United States 4. Demand for Tourism in the United States 5. Tourist Attractions, Tourism Types, Accommodations, and Intermediaries 6. The Transportation System 7. Tourism’s Economic Significance 8. Urban Tourism in the US 9. On the Road to Small Town USA: Rural Tourism and its Significance 10. Conclusions

  • 18.
    Jordhus-Lier, David
    et al.
    Department of Sociology and Geography, University of Oslo.
    Underthun, Anders
    Oslo Metropolitan University.
    Zampoukos, Kristina
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Changing workplace geographies: Restructuring warehouse employment in the Oslo region2018In: Environment and planning A, ISSN 0308-518X, E-ISSN 1472-3409Article in journal (Refereed)
    Abstract [en]

    The article examines changing employment relations in Norwegian warehouses, and conceptualises the increasing use of temporary agency workers as a redrawing of workplace geographies. The empirical basis for the analysis is four qualitative warehouse workplace studies, including focus group and interview data. The theoretical framework of the article combines an adapted version of the territory-place-scale-network (TPSN) framework developed by Bob Jessop, Neil Brenner and Martin Jones with the concepts of labour control and labour agency. The analysis shows how a networked recruitment system based on Swedish labour migrants, mediated via temporary work agencies, encourage workers to work their way through levels of employment insecurity in order to secure permanent employment. The article argues that the blurring and redrawing of legal boundaries through labour hire can be understood as a territorial strategy of control that affects the workplace as a scale of justice for trade unions. Moreover, the analysis shows how managerial control is conditioned by workers’ individual, habitual and collective agency.

  • 19.
    Margaryan, Lusine
    et al.
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Fredman, Peter
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Natural amenities and the regional distribution of nature-based tourism supply in Sweden2017In: Scandinavian Journal of Hospitality and Tourism, ISSN 1502-2250, E-ISSN 1502-2269, Vol. 17, no 2, p. 145-159Article in journal (Refereed)
    Abstract [en]

    Nature-based tourism is often perceived as one of the easiest and readily-available tools for regional development and diversification of rural economies, and Sweden is not an exception. Successful tourism development, however, depends on various amenities, which vary with region. This article, based on a national survey among nature-based tourism service providers in Sweden, discusses general characteristic of Swedish nature-based tourism supply, reveals the most important natural amenities from the supply perspective and discusses the patterns of their regional variation. It is further investigated how distributions of various amenities is related to the density of nature-based tourism operations across regions. The scope of the analysis includes three levels: country, land and county. Results show that nature-based tourism in Sweden is a highly diversified sector, which demonstrates significant north-south variations, visible on the level of the three lands. On the level of counties, natural and human-made amenities are comparable in their power to predict distribution of NBT operations, suggesting that the border between NBT and other forms of tourism is not as distinct as is often imagined.

  • 20.
    Menner, Thomas
    et al.
    University of Weingarten-Ravensburg.
    Höpken, Wolfram
    University of Weingarten-Ravensburg.
    Fuchs, Matthias
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Lexhagen, Maria
    Mid Sweden University, Faculty of Human Sciences, Department of Tourism Studies and Geography.
    Topic detection – identifying relevant topics in tourism reviews2016In: Information and Communication Technologies in Tourism 2016: Proceedings of the International Conference in Bilbao, Spain, February 2-5, 2016 / [ed] A. Inversini, R. Schegg, Springer-Verlag New York, 2016, p. 411-423Conference paper (Refereed)
    Abstract [en]

    In the past few years, user generated content (UGC) has been taking an increasingly important role in tourism. Traveller’s experiences and opinions about destinations and tourism services support potential customers in their booking decisions. Sentiments can be extracted automatically from UGC and be used as valuable input for managerial decisions. An important subtask of sentiment analysis is the task of topic detection, thus, identifying the topics or product features, like room, service, or food & drink in case of hotel reviews, the review is about. The paper presents an overall approach for extracting topics from touristic UGC, making use of different data mining techniques. The applied data mining techniques are compared and evaluated on the base of hotel reviews regarding the Swedish mountain tourism destination Åre.

  • 21.
    Niyonzima, Théophile
    et al.
    Department of Geography, National University of Rwanda, Butare, Rwanda.
    Stage, Jesper
    Mid Sweden University, Faculty of Human Sciences, Department of Business, Economics and Law.
    Uwera, Claudine
    Department of Economics, University of Gothenburg, Gothenburg, Sweden.
    The value of access to water: livestock farming in Nyagatare district, Rwanda2013In: SpringerPlus, ISSN 2193-1801, Vol. 2, no 1, p. 1-6-Article in journal (Refereed)
    Abstract [en]

    In Rwanda, access to water is seen as a significant constraint to development in both urban and rural areas. The government and foreign donors give priority to improving access to water for agricultural use. In this paper we study whether and, if so, to what extent the revenue generated by livestock farming in the Nyagatare District is affected by the distance that cattle need to go in order to reach the nearest water point. Our findings suggest that this distance does not affect the revenue from livestock farming much, indicating that  improved access to water is not a major constraint to livestock farming at present. Therefore, other water needs can be given greater weight.

1 - 21 of 21
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