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Tvärfunktionell samordning i en matrisorganisation: Vad finns det för möjligheter?
Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Technology and Management, Mechanical Engineering and Mathematics.
2015 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 40 credits / 60 HE creditsStudent thesis
Abstract [sv]

Omvärlden ställer i dagsläget stora krav på resurssnålhet och effektivitet i organisationer somresulterar i nedskärningar, organisationsförändringar och sammanslagningar. Ofta genomförsdessa förändringar utan grundade konsekvensanalyser, vilket kan resultera i att organisationerfår dras med komplicerande strukturer som medarbetarna i efterhand får kämpa för att kommatillrätta med. Denna studies ämne initierades av en länsteater, som för några år sedantillsammans med andra konstnärliga verksamheter slogs samman till ett gemensamt bolagsom resulterade i en matrisorganisation. Som en följd av detta fick de olika verksamheternaen gemensam marknadsavdelning.Denna studie utfördes med aktionsforskning som övergripande metod, samt verktyg ochtekniker inom Offensiv kvalitetsutveckling, för att se vilka möjligheter som fanns att få tillstånd en förbättring av den tvärfunktionella samordningen mellan teatern ochmarknadsavdelningen. Resultatet visade att problematiken till en del springer urorganisationens övergripande strukturella uppbyggnad. Resultatet visade också avsaknad avverksamhetsplaner, gemensamma mål och visioner, framförhållning, samt brist pågrundläggande strukturer såsom roller, ansvarsområden, samt gemensamma rutiner. Dettasammantaget försvårar ett medvetet förbättringsarbete inom ramen för Offensivkvalitetsutveckling. Trots detta visade resultatet på att vilja fanns hos studiens deltagare attkomma tillrätta med problemen.

Abstract [en]

To meet the increasing demands of today regarding improved production efficiency, it oftencomes to downsizing, organizational change and mergers. These changes are often carried outwithout thorough analysis of impact, which could lead to growing complexity andcomplicated organizational structures that is left for the co-workers to fight to overcome. Thesubject of this studie was initiated by a theater, that since a couple of years ago, along withother performing art companies, were merged and resulted in a matrix organization. Thatamong other things led to, that a new marketing department was created.This studie used action research as an overall method along with tools from TQM (TotalQuality Management). This was an attempt to determine possibilities for improvement in thecross functional coordination between the theater and the marketing department. The resultshow that the existing problems partly originate from the companies organizational structure.The result also showed lack of business plans, common goals and visions, foresight. Lack ofbasic structures, such as roles, responsibilities and common routines complicates a consciousimprovement within the frame for TQM. Even so, the result also showed that the participantsof the studie were willing to solve these problems.

Place, publisher, year, edition, pages
2015. , p. 57
Keywords [sv]
offensiv kvalitetsutveckling, verksamhetsutveckling, kultursektorn
National Category
Reliability and Maintenance
Identifiers
URN: urn:nbn:se:miun:diva-28509OAI: oai:DiVA.org:miun-28509DiVA, id: diva2:951383
Subject / course
Quality Technology and Management IE1
Educational program
Magisterprogram i kvalitets- och ledarskapsutveckling TKVLA 60 AV
Supervisors
Examiners
Available from: 2018-08-30 Created: 2016-08-08 Last updated: 2018-08-30Bibliographically approved

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Reliability and Maintenance

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CiteExportLink to record
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Citation style
  • apa
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  • nn-NO
  • nn-NB
  • sv-SE
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Output format
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