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Sustainability reporting among Swedish tourism service providers: Information differences between them
Mid Sweden University, Faculty of Human Sciences, Department of Business, Economics and Law.ORCID iD: 0000-0001-5261-8169
2016 (English)In: WIT Transactions on Ecology and the Environment / [ed] Brebbia, Carlos, WIT Press, 2016, Vol. 21Conference paper, Published paper (Refereed)
Abstract [en]

Within the tourism industry, there is a considerable focus on sustainable tourism and tourism service providers should be sustainable. One way for tourism service providers to address these issues and communicate their sustainability work is for instance through annual reports, sustainability reports and home pages. The aim with this study was therefore to explore and compare what kind of information concerning sustainability that Swedish tourism service providers’ present to stakeholders.  Sustainability report is one way for tourism companies to be more legitimate and accountable toward their stakeholders. Data was collected from 60 tourism service providers (eg. 20 hotels, 20 restaurants and 20 activity companies) in Sweden from their annual reports and sustainability reports as well as their home pages. They are large-sized tourism service providers with a yearly turnover between 5-50 million euros. The result shows that very few companies make sustainability reports. There is also difference between how and where they present their sustainability work. The companies often present more of their sustainability work on their homepage compared to in annual and sustainability reports. The conclusion is that hotels are more focused on environmental sustainability, restaurants focused more on social sustainability and the activity companies have little information about their sustainability work. 

Place, publisher, year, edition, pages
WIT Press, 2016. Vol. 21
Keyword [en]
sustainability report, tourism service providers, hotels, restaurants, environmental sustainability, economic sustainability, social sustainability.
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:miun:diva-27716DOI: 10.2495/ST160091ISBN: 978-1-78466-085-7 (print)OAI: oai:DiVA.org:miun-27716DiVA: diva2:929343
Conference
Sustainable tourism, 18 - 20 May 2016 Valencia, Spain
Available from: 2016-05-18 Created: 2016-05-18 Last updated: 2016-09-26Bibliographically approved

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Sörensson, AnnaJansson, Anna-Maria
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf