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Crisis training software and user needs - Research directions
Interactive Institute, Karlstad University, Sweden .
Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System science.ORCID iD: 0000-0003-4153-5549
2015 (English)In: ISCRAM 2015 Conference Proceedings - 12th International Conference on Information Systems for Crisis Response and Management, ISCRAM, 2015Conference paper, Published paper (Refereed)
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Text
Abstract [en]

Crisis management training software is gaining researchers' as well as practitioners' interest. In order to truly support organizations it is important that such software responds to actual user needs. The aim of this study is to compare existing initiative described in research with the needs of the users and to identify possible research directions for forthcoming studies. The literature review shows that discussions on users' needs are superficial at best. The software described in research mainly focus on co-located execution of exercises, often in the form of simulations. Furthermore, a "right or wrong" behavior is usually built-in. Empirical data from a web survey indicate that flexibility in time and space during training is a fundamental user need. This is not particularly acknowledged in earlier research. Neither is the users' wish for better support in designing exercises. We propose that system flexibility, modularity and pedagogy for computer based crisis training are urgent issues for future research.

Place, publisher, year, edition, pages
ISCRAM, 2015.
Keywords [en]
Computer based training, Crisis management, Crisis training software, Emergency management, User needs
National Category
Human Computer Interaction Computer and Information Sciences
Identifiers
URN: urn:nbn:se:miun:diva-26916Scopus ID: 2-s2.0-84947771302ISBN: 9788271177881 (print)OAI: oai:DiVA.org:miun-26916DiVA, id: diva2:897305
Conference
12th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2015, 24 May 2015 through 27 May 2015
Note

Conference Paper

Available from: 2016-01-25 Created: 2016-01-25 Last updated: 2018-01-10Bibliographically approved

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Öberg, Lena-Marie

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf