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Kundlojalitet i den digitaliserade banksektorn
Mid Sweden University, Faculty of Human Sciences, Department of Business, Economics and Law.
2015 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Place, publisher, year, edition, pages
2015. , 47 p.
Keyword [en]
loyalty, customer satisfaction, customer relations, bank, digitization, relationship marketing
Keyword [sv]
lojalitet, kundnöjdhet, kundrelationer, banker, digitalisering, relationsmarknadsföring
National Category
Business Administration
Identifiers
URN: urn:nbn:se:miun:diva-26086Local ID: FÖ-V15-G3-052OAI: oai:DiVA.org:miun-26086DiVA: diva2:861269
Subject / course
Business Administration FE1
Supervisors
Examiners
Available from: 2015-10-16 Created: 2015-10-16 Last updated: 2015-10-16Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
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Output format
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