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Beneficial yet crappy: Journalists and audiences on obstacles and opportunities in reader comments
Univ Gothenburg, SE-40530 Gothenburg, Sweden.
Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
2015 (English)In: European Journal of Communication, ISSN 0267-3231, E-ISSN 1460-3705, Vol. 30, no 2, 137-151 p.Article in journal (Refereed) Published
Abstract [en]

Reader comments have been a growing part of user-generated content on news sites for some 10years now. Although activity is still relatively low, interest among the public is generally high; however, journalists still show a general resistance to audience participation. The aim of our study is to examine attitudes to reader comments from two different perspectives: the public's and the journalists'. The findings derive from one Swedish survey from each group, both of which had a response rate of about 60%. The main result shows that a large proportion of the public does not have any opinion on reader comments, but when they do, support is widespread. Furthermore, journalists have stronger opinions and are rather critical towards reader comments.

Place, publisher, year, edition, pages
2015. Vol. 30, no 2, 137-151 p.
Keyword [en]
Journalism, online participation, reader comments, surveys, user-generated content
National Category
Media and Communications
Identifiers
URN: urn:nbn:se:miun:diva-25650DOI: 10.1177/0267323114559378ISI: 000352783500002Scopus ID: 2-s2.0-84926650394Local ID: DEMICOMOAI: oai:DiVA.org:miun-25650DiVA: diva2:849417
Available from: 2015-08-28 Created: 2015-08-18 Last updated: 2015-08-28Bibliographically approved

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Wadbring, Ingela
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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
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  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
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Output format
  • html
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  • asciidoc
  • rtf