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The Effect of Cultural Distance on perceived Service Quality Gaps in Alpine Tourism: Implications for Information Technology based Intercultural Communications Strategies
1999 (English)In: Service Management in the 21st Century: Integrating Technology and People, Boston: Omnipress, Bentley College , 1999, p. 127-132Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
Boston: Omnipress, Bentley College , 1999. p. 127-132
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Social Sciences
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URN: urn:nbn:se:miun:diva-21449OAI: oai:DiVA.org:miun-21449DiVA, id: diva2:699096
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Service Management in the 21st Century: Integrating Technology and People
Available from: 2014-02-26 Created: 2014-02-26 Last updated: 2016-11-21Bibliographically approved

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Fuchs, Matthias

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CiteExportLink to record
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  • apa
  • ieee
  • modern-language-association-8th-edition
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