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Extending a Systems Analysis Method for Business Professionals
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media. (VAlIT; Scholarly Influence Research (SIR))
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media. (ValIT)
University of San Francisco.
Georgia State University, CIS Department, J. Mack Robinson School of Business.
2012 (English)In: Communications in Computer and Information Science, Leixlip, Ireland: Springer, 2012, p. 15-26Conference paper, Published paper (Refereed)
Abstract [en]

Despite having been explored, described, theorized, and measured in hundreds of IS research articles, frequent difficulties related to user participation and business/IT communication persist in relation to project management, specification of requirements, implementation in organizations, business/IT alignment, and IS failures. We report on an extension of a long term design science research project that previously demonstrated a possible path toward ad-dressing these longstanding problems by empowering business professionals to analyze systems in business terms rather than in formalisms for IT specialists. Previous research demonstrated that most of 75 working business professionals with extensive business experience were able to use the then current iteration of a work system analysis template to analyze IT-reliant work systems in their own organizations, and to recommend improvements. The current research ex-tends the previous efforts by evaluating natural field studies by managers taking coursework for advanced degrees in MBA and MSIS. We analyze 84 examples collected over 7 consecutive academic terms to evaluate the success of several successive versions of the design artifact, concluding that business and IS professionals are able to use the design artifact effectively and that a revised template generated better results.

Place, publisher, year, edition, pages
Leixlip, Ireland: Springer, 2012. p. 15-26
Keywords [en]
work system, work system method (WSM), design science, natural field study
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:miun:diva-14913DOI: 10.1007/978-3-642-33681-2_2ISI: 000312462900002Scopus ID: 2-s2.0-84867442928ISBN: 978-364233680-5 (print)OAI: oai:DiVA.org:miun-14913DiVA, id: diva2:459535
Conference
European Design Science Symposium on Practical Aspects of Design Science, EDSS 2011;Leixlip;14 October 2011through14 October 2011;Code93207
Available from: 2011-11-30 Created: 2011-11-25 Last updated: 2018-01-12Bibliographically approved
In thesis
1. Being-human in the world of digital artifacts: holistic rethinking of design practices
Open this publication in new window or tab >>Being-human in the world of digital artifacts: holistic rethinking of design practices
2016 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

This  thesis  conducts  a  philosophical,  theoretical, and  practical  exploration  of digital technology design to examine how digital technologies can fulfill our two-facet of existentiality – identified in the thesis as belonginess and novelty. By belonginess, I identify human’s innate need for a feeling of connectedness and harmony with the self, others, and the natural world. The word novelty implies the human interest in exploration, invention, and desire for new experiences. This research suggests that contemporary  digital  technologies  are  largely  novelty  need-oriented,  while  our belonginess  need  is  either  ignored  or  its  growth  curtailed.  The  research  question presented in this thesis is how and why can design enable digital technologies to mediate aligned  existentiality?  With  this  broad  question,  I  will  argue  that  an  alignment between digital technologies and our two-facet of existentiality can be met through refocused design practices.  Strong arguments have been forwarded that novelty focused digital technologies can reduce our existential  needs of belonginess. Digital technologies are leading consumerist  commodities  associated  with  creating  unrelenting  demand  for  new experiences.  The  search  for  constant  stimulation  and  novelty  has  resulted  in  a fragmented and alienated state of being-human where the only way of feeling a sense of belonging comes from consuming more novel experiences. As contemporary everyday life is increasingly intertwined with digital technologies, their effect on our way of being-human becomes even more notable.  Against  this  background,  the  research  attempts  to  ‘bring  back’  our  needs  of belonginess to an equal footing with novelty in digital technologies. I have examined the  current  digital  technology  design’s  philosophical,  theoretical,  and  practical foundations  to  refocus  design,  from  its  too  strong focus  on  developing  novelty experiences  to  mediating  aligned  existentiality.  With  the  aim  of  refocusing  the design  role,  a  theoretical  framework  based  on  holism  has  emerged  that  could provide design a background to focus on mediating aligned existentiality. Primarily ivinformed by three thinkers – Marin Heidegger, Karl Marx, and John Dewey – the proposed holistic theoretical framework aims to provide design with a basis to (1) embed belonginess values in digital technologies (2) redirect digital technologies from  alienating  values  such  as  consumerism,  and  (3)  provide  a  mediating materiality for digital technologies to advance aligned existentiality while in use. The  thesis  further  illustrates  the  proposed  holistic  dimensions  –  philosophy, theory, and practice – using three empirical materials. I argue that the proposed holistic foundation for design is also aligned with how digital technologies are being used in the everyday lifeworld. Consequently, by freeing design from its traditional responsibility of making technically savvy and novel artifacts and refocusing its role to mediating aligned existentiality, design can itself be used to support our being-human in the world of digital artifacts.

Place, publisher, year, edition, pages
Sundsvall: Mid Sweden university, 2016. p. 157
Series
Mid Sweden University doctoral thesis, ISSN 1652-893X ; 256
Keywords
Aligned existentiality, the design role, belonginess, novelty, being-human, holism, dualism, digital technologies
National Category
Information Systems
Identifiers
urn:nbn:se:miun:diva-29323 (URN)978-91-88025-94-4 (ISBN)
Public defence
2016-12-16, L111, Sundsvall, 10:00 (English)
Opponent
Supervisors
Note

Vid tidpunkten för disputationen var följande delarbeten opublicerade: delarbete 8 accepterat, delarbete 9 under granskning.

At the time of the doctoral defence the following papers were unpublished: paper 8 accepted, paper 9 under review.

Available from: 2016-11-25 Created: 2016-11-22 Last updated: 2018-01-13Bibliographically approved

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Truex, DuaneLakew, Nathan

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