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Benchmarking Information Management Practice and Competence in Swedish Organizations
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media. (SIIS)ORCID iD: 0000-0003-1247-0467
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media. (SIIS)
2011 (English)In: Proceedings of the 5th European Conference on Information Management and Evaluation: University of Insubria, Como, Italy. 8-9 September 2011 / [ed] Walter Castelnovo and Elena Ferrari, Reading, UK: Academic Conferences Limited, 2011, 28-36 p.Conference paper, Published paper (Refereed)
Abstract [en]

As organizations transform towards e-service provision and operations sophisticated, organization-wide approaches to information management are required. However, there is reason to believe that few organizations have developed a fully holistic approach to thinking about developing and managing their information assets to ensure their current and future accessibility and usability. There is an increasing awareness of the need to design systems that ensure information is accessible and re-usable, yet vital information often becomes increasingly inaccessible over time, to the disadvantage of business intelligence, business needs, customer service and regulatory requirements. An extensive survey of the state of the art of information management within Swedish organizations was undertaken to gain an understanding of current approaches, what competence is currently available within organizations and what competencies are perceived to be lacking or need development to ensure sustainable management of information as a business asset. This paper presents insights into how well or poorly records managers’ and archivists’ expertise is incorporated into whole- of-organization strategic planning for information management. It was rare to find collaboration between enterprise information architects and IT professionals with the recordkeeping professionals, who have expertise in structuring information and metadata as well as system requirements that contribute to ensuring long-term preservation, which would potentially minimize the proliferation of legacy systems from which records and information are very costly or impossible to migrate or extract. Many archivists considered that it is not their role to participate in wider information management strategies, preferring to focus on the capture of records into an ’e-archive’ without recognizing that information in the archive is a potentially re-usable business asset. This initial research contributes to an understanding of information cultures within organizations. It is intended to be used as a benchmark: follow-up studies are planned at regular intervals in the future to measure change in practice, attitudes and professional alliances to improve information management.

Place, publisher, year, edition, pages
Reading, UK: Academic Conferences Limited, 2011. 28-36 p.
Keyword [en]
information management; recordkeeping competencies; e-service transformation; long term preservation; sustainable information management
National Category
Information Science
Identifiers
URN: urn:nbn:se:miun:diva-14856ISI: 000307994600004ISBN: 978-1-908272-13-3 Cd (print)ISBN: 978-1-908272-12-6 (print)OAI: oai:DiVA.org:miun-14856DiVA: diva2:458142
Conference
European Conference on Information Management and Evaluation
Projects
CEDIF: Centrum för Digital Informationsförvaltning
Available from: 2011-11-21 Created: 2011-11-21 Last updated: 2014-08-31Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • Other style
More styles
Language
  • de-DE
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Output format
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