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Towards Guidelines for the Evolution of E-Service Environments
Dept of Computer and Systems Sciences, Royal Institute of Technology and Stockholm University.
Dept of Computer and Systems Sciences, Royal Institute of Technology and Stockholm University.
Dept of Computer and Systems Sciences, Royal Institute of Technology and Stockholm University.
2007 (English)In: International Journal of Public Information Systems, ISSN 1653-4360, Vol. 3, no 3, p. 183-200Article in journal (Refereed) Published
Abstract [en]

Different domains, such as the health care domain, can benefit from an increased use of e-services. However, factors such as vendor lock-in, the lack of standardized infrastructure and quality criteria can slow down the creation and use of e-services in a domain. To encourage the development of e-services there is both a need for simplicity - to enable new actors to use and provide e-services, and a need for regulation - such as defined standards and quality levels. In this paper we present the concept of a service collaboration environment - a sustainable model for e-service evolution that facilitates the maintenance of the balance between simplicity and regulation. We use the theory of competitive market forces to define a set of service collaboration environment guidelines that aims to enable increased use of e-services by stimulating new service consumers and providers to enter the environment. The guidelines can be applied to drive the evolution of e-services in a business domain.

Place, publisher, year, edition, pages
Sundsvall: Mittuniversitetet , 2007. Vol. 3, no 3, p. 183-200
Keyword [en]
E-services, software service, integration, service market
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:miun:diva-13134OAI: oai:DiVA.org:miun-13134DiVA, id: diva2:389670
Available from: 2011-01-19 Created: 2011-01-19 Last updated: 2018-01-12Bibliographically approved

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Computer and Information Sciences

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf