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Development without Strategi - The Case of Web-based Health Care Services in Swedish County Councils
Dept of Political Science, Jönköping International Business School.
Dept of Political Science, Jönköping International Business School.
2005 (English)In: International Journal of Public Information Systems, ISSN 1653-4360, Vol. 1, no 1, 71-80 p.Article in journal (Refereed) Published
Abstract [en]

This article analyses the relationship between the development of web-based health care services and the strategies (formal and informal) which are supposed to guide their growth in the Swedish county councils (regions). The analysis is based on a mail questionnaire that was sent to and answered by all twenty-two county councils in the spring of 2004. The results show that all councils have a website on which they provide basic services, that about half of the councils provide advanced services and that all councils state that they are engaged in the development of novel services. About two thirds of the councils say that they do not have a formal strategy for the development of web-based health care services. The councils adopt an informal strategy when they rank the importance of various development ideals, but this strategy lacks credibility as it does not give priority to conflicting ideals. Because of the lack of strategy, insufficient integration of systems and coordination of activities have emerged as a major barrier to development and usage of e-services. In brief, the situation can be described as ‘development without strategy’.

Place, publisher, year, edition, pages
Sundsvall: Mittuniversitetet , 2005. Vol. 1, no 1, 71-80 p.
Keyword [en]
e-government, e-health, public sector reformation, strategy, web-based services
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:miun:diva-13118OAI: oai:DiVA.org:miun-13118DiVA: diva2:389636
Available from: 2011-01-19 Created: 2011-01-19 Last updated: 2011-01-19Bibliographically approved

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IJPIS_2005_Vol1_1_pp71-80(68 kB)125 downloads
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Computer and Information Science

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf