miun.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Gendered Boundaries in IT Design
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media. (Sic!)
2010 (English)Conference paper, Published paper (Other academic)
Abstract [en]

In this paper I will discuss normalization processes and their gendered consequences in

and for IT design. The objective is to explore how organizational norms related to

boundaries between business and IT in an IT design project were enacted, with a focus

on the consequences for the involved actors, and for IT design as a practice. My

argument is that these norms were in some instances reproduced – and consequently

worked as normalizing norms – and in some instances challenged and transgressed.

However, the transgression of these norms was met with considerable resistance.  

 

The empirical material of the paper was gathered through ethnographic studies of an

IT design project in a Swedish government agency, which administrates a

part of the Swedish public social insurance system. One project objective was to

improve the work situation for the administrative officers who worked with a

particular social insurance, but lacked a satisfactory IT support for their work.

Additionally, there was a second – and as it turned out more prioritized – project

objective; to rationalise the administrative process through an automation of parts of the

administrative process.

 

The empirical material that was gathered was analysed diffractively. The analysis

shows how in the project meetings and discussions the norms were sometimes

reiterated and thus worked as normalizing norms, and how they were sometimes

challenged and transgressed. I will especially focus on one of the project participants

 – Sonja – who transgressed the boundaries between business and IT, and thus made

visible and challenged organizational norms about how things were done. Her

initiative was met with resistance, and she became a person who did not fit into

the existing organizational structure. The analysis points to how

organisational norms in some instances work to produce organizational stability,

rather than to facilitate change. Part of this organizational stability was the norm of IT

design as a technological practice, and that women did not participate in this practice.

The analysis will be discussed in relation to the question of how women are being

removed from IT design practices – and hence how IT design remain a male dominated

practice.

Place, publisher, year, edition, pages
2010.
Keyword [en]
IT design, gender, boundaries, norms, normalization
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:miun:diva-12725OAI: oai:DiVA.org:miun-12725DiVA: diva2:377735
Conference
International Scientific Conference, Information Society and Globalization, Transformation of Politics
Available from: 2010-12-14 Created: 2010-12-14 Last updated: 2011-01-03Bibliographically approved

Open Access in DiVA

No full text

Search in DiVA

By author/editor
Sefyrin, Johanna
By organisation
Department of Information Technology and Media
Computer and Information Science

Search outside of DiVA

GoogleGoogle Scholar

Total: 44 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf