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Contact Center i dag och i morgon. En studie av 34 Contact Centers i Jämtlands och Västernorrlands län
Strandberg, Christer
Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
Responsible organisation
Mid Sweden University
2003 (Swedish)
Report (Other academic)
Place, publisher, year, edition, pages
2003.
Keywords [sv]
Contact Center, Trender, Kompetens, Kundkrav, Organisation, Strategi, Inhouse, Outsourcing
National Category
Business Administration
Identifiers
URN:
urn:nbn:se:miun:diva-6146
Local ID: 923
OAI: oai:DiVA.org:miun-6146
DiVA, id:
diva2:31185
Available from:
2009-07-24
Created:
2009-07-24
Last updated:
2009-12-01
Bibliographically approved
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Strandberg, Christer
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apa
ieee
modern-language-association-8th-edition
vancouver
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apa
ieee
modern-language-association-8th-edition
vancouver
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de-DE
en-GB
en-US
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nn-NB
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text
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