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Work motivation of seasonal employees - A study of a Swedish ski-resort
Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences. (ETOUR)
Responsible organisation
2001 (English)In: North - South : contrasts and connections in global tourism :: proceedings of 7th ATLAS International Conference, [Savonlinna]: FUNTS : University of Joensuu , 2001, 398- p.Conference paper, (Other academic)
Abstract [en]

In the tourism sector, quality is closely related to employee performance. An essential feature of any successful organisation is motivated employees. Therefore, the attitude of an employee towards his/her place of work and the extent to which an employer is able to motivate employees may have a direct effect on the quality of those products offered to tourists. The aim of the study was to investigate work motivation in a sample of seasonal workers in the ski-resort of Åre in northern Sweden and data was collected by means of in-depth interviews and questionnaires. The study tested Herzberg�s Two-Factor Theory by using Structural Equation Modelling (LISREL). The results show that the seasonal workers were motivated by the so called growth factors, which consisted of responsibility, information, feedback, knowledge and training. The hygiene factors, which consisted of wage level, rewards and interpersonal relations did not have an influence on work motivation.

Place, publisher, year, edition, pages
[Savonlinna]: FUNTS : University of Joensuu , 2001. 398- p.
Series
Discussion and working papers series / Finnish University Network for Tourism Studies, ISSN 1457-1366 ; n:o 3
Keyword [en]
seasonal employees, work motivation, Herzberg, Structural equation modelling, Lisrel
National Category
Business Administration
Identifiers
URN: urn:nbn:se:miun:diva-5597Local ID: 1183ISBN: 951-708-983-X (print)OAI: oai:DiVA.org:miun-5597DiVA: diva2:30630
Available from: 2008-09-30 Created: 2009-07-14 Last updated: 2011-09-05Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf