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Scenario Planning And Personas as Aid to Reduce Uncertainty of Future Users
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.ORCID iD: 0000-0002-2575-3653
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.ORCID iD: 0000-0003-4153-5549
Responsible organisation
2007 (English)In: IRIS 30: The 30th Information Systems Research Seminar in Scandinavia, August 11-14, Tampere, Finland, Tampere, 2007Conference paper, (Refereed)
Abstract [en]

Information systems are often designed to fulfill certain user needs, users that are in-tended to use the information system. For electronic records future use can be unknown. As electronic records may be preserved for very long time it would be beneficial to iden-tify future use to be able to design recordkeeping systems that meet future requirements. An electronic record can never be changed or altered during its preservation, and implicit must at creation be captured in a way that it also meet future needs. In this research we propose that scenario planning and the interaction design technique personas together form a method that could reduce uncertainty about future use of electronic records in design of recordkeeping system. The proposed method was evaluated in an experiment like interpretative research. The method was applied in the police domain, which consists of several recordkeeping systems which content should be preserved forever. The re-search indicate that scenario planning and the scenarios that are outcome of the method could be used to design personas, from which then future use of electronic records could be derived. The scenarios must be very rich and could consist of many mini scenarios in which the personas could act.

Place, publisher, year, edition, pages
Tampere, 2007.
Keyword [en]
Electronic record, Information system design, Personas, Recordkeeping systems, Scenario planning
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:miun:diva-4277Local ID: 4942OAI: oai:DiVA.org:miun-4277DiVA: diva2:29309
Available from: 2008-12-16 Created: 2008-11-16 Last updated: 2008-12-16Bibliographically approved

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Borglund, ErikÖberg, Lena-Maria
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf