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Learning and service quality improvement in a manufacturing organisation
Responsible organisation
2000 (English)In: Quality in service conference (7 : 2000 : Karlstad), New York: ISQA (International Service Quality Association) , 2000, 454- p.Chapter in book (Other academic)
Place, publisher, year, edition, pages
New York: ISQA (International Service Quality Association) , 2000. 454- p.
Keyword [en]
Quality Technology and Management, TQM, Quality control, Quality improvment
Keyword [sv]
Kvalitetsteknik, Kvalitet
National Category
Other Mechanical Engineering
Identifiers
URN: urn:nbn:se:miun:diva-2969Local ID: 2715ISBN: 0-9652482-2-4 (print)OAI: oai:DiVA.org:miun-2969DiVA: diva2:28001
Available from: 2008-09-30 Created: 2009-09-04 Last updated: 2009-09-07Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf