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Acceptance of e-invoicing in SMEs
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media. (DARRA)
Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences. (DARRA)
(DARRA)
2009 (English)In: ENGINEERING PSYCHOLOGY AND COGNITIVE ERGONOMICS, PROCEEDINGS / [ed] Harris, D, Springer, 2009, p. 289-296Conference paper, Published paper (Refereed)
Abstract [en]

Electronic invoicing (e-invoicing) refers to the sending and receiving of invoices by electronic means. Small and media sized enterprises (SMEs) have not accepted e-invoicing to the same extent as large companies and the public sector in Sweden. The purpose of present study was to gain a better understanding of the acceptance of e-invoicing in SMEs, particularly small business, by describing the factors that affect e-invoicing in SMEs in rural area. The study is a part of a going on project "The Digital Age in Rural and Remote Areas" DARRA. We proposed a research model that found significant in prior research and grouped them into four different factors; organisational readiness, external pressure, owner/manager characteristics, and perceived benefit in the perception of e-invoicing in SMEs. To validate the model we collected data from owners/managers of SMEs by using a survey. The main results from present study indicate that SMEs are ready for acceptance of e-invoicing. Pressure from customers is considered to be an important factor for e- invoicing acceptance in SMEs. Furthermore, the SMEs perceive that acceptance of e-invoicing can be beneficial, and lead to increased internal efficiency as well as impact on business processes and relationships. The innovativeness of the owner/manager was also found to influence acceptance of e-invoicing.

 

Place, publisher, year, edition, pages
Springer, 2009. p. 289-296
Series
Lecture Notes in Computer Science, ISSN 0302-9743 ; 28
Keywords [en]
SMALL BUSINESSES; INFORMATION-SYSTEMS; EDI ADOPTION; TECHNOLOGY; MODEL; INTENTION; WEB
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:miun:diva-10107DOI: 10.1007/978-3-642-02728-4_31ISI: 000271455000031Scopus ID: 2-s2.0-76349102121ISBN: 978-364202727-7 (print)OAI: oai:DiVA.org:miun-10107DiVA, id: diva2:273188
Conference
8th International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2009; San Diego, CA
Projects
DARRAAvailable from: 2009-10-20 Created: 2009-10-20 Last updated: 2018-01-12Bibliographically approved

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Sandberg, Karl WWahlberg, Olof

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CiteExportLink to record
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Citation style
  • apa
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  • Other style
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  • nn-NB
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  • Other locale
More languages
Output format
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