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Transforming governmental systems by systemic artefacts
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
2003 (English)In: Proceedings.47th Annual Conference of the International Society for the Systems Sciences ISSS'03, 2003Conference paper, Published paper (Refereed)
Abstract [en]

Governmental as well as other public systems are facing new challenges due to, among other things, current information technology trends and changes in peoples life styles. Hence, ideas of web services for the citizens and agencies accessible over the net 24-hours per day are born. However, in order to implement this new type of net-based services a set of accessibility, integrity and security problems and hindrances are to be overcome. Further, the methodological problems are far from unproblematic. Neither the artefact approach nor the approach of social systems design seem to be directly applicable. Instead, an approach called pragmatic systemics is proposed. At last, organisational transformation is not only a technical problem. Seen in a systemic perspective, the technological changes and the introduction of new artefacts have to be carefully balanced with changes in human competence, organisational structures, and system culture.

Place, publisher, year, edition, pages
2003.
Keyword [en]
Organisational Transformation, Public Governmental Systems, Systemic Artefacts, Social Systems Design, Pragmatic Systemic Intervention.
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:miun:diva-1976Local ID: 850OAI: oai:DiVA.org:miun-1976DiVA: diva2:27008
Available from: 2008-09-30 Created: 2008-09-30 Last updated: 2011-01-11Bibliographically approved

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