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Recordkeeping and Information Architecture - A Study of the Swedish Financial Sector
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
Responsible organisation
2007 (English)In: International Journal of Public Information Systems, ISSN 1653-4360, Vol. 3, no 1, p. 31-45Article in journal (Refereed) Published
Abstract [en]

The study focused on problems, drivers and priorities for information architecture and management of electronic information, especially records, in the Swedish financial sector. In the theoretical framework it is stressed that in order to develop effective e-services in any type of organisation it is necessary to not only to focus on business and technological infrastructure, but also to develop efficient forms of information infrastructure and information architecture, in which the management and access of electronic records forms an essential part. Further it is asserted, in accordance with the records continuum model, that in order to efficiently be able to access and manage electronic records in any organisation or organisations, electronic recordkeeping requires a pro-active and continuous iterative approach. Sixteen semi-structured interviews with five Swedish banks and one insurance company show that in recent years managing and accessing electronic records have become important strategic and economic factors, which is more now than before considered to be an essential part the enterprise information architecture and information infrastructure. One important driver for developing electronic recordkeeping is the increased need to be able to access customer records from any part of the organisation, nationally and internationally. Today, however, electronic records are sometimes scattered in different processes and systems with different structure and technology, a problem that these organisations now are beginning to solve in different kinds of development projects dealing with information architecture and digital archives.

Place, publisher, year, edition, pages
Sundsvall: Mittuniversitetet , 2007. Vol. 3, no 1, p. 31-45
Keywords [en]
Information management, electronic recordkeeping, enterprise architecture
National Category
Computer Sciences
Identifiers
URN: urn:nbn:se:miun:diva-1139Local ID: 5832OAI: oai:DiVA.org:miun-1139DiVA, id: diva2:26171
Available from: 2008-09-30 Created: 2009-10-28 Last updated: 2018-01-13Bibliographically approved

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IJPIS_2007_Vol3_1_pp31-45(323 kB)1090 downloads
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http://www.ijpis.net/ojs/index.php/IJPIS/article/view/39/35

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Sundberg, Håkan PWallin, Patrik

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf