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E-Government Services in Local Governments: a Study of Development in Swedish Municipalities
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.
2007 (English)In: Journal of Organisational Transformation and Social Change, ISSN 1477-9633, Vol. 4, no 2, 157-176 p.Article in journal (Refereed) Published
Abstract [en]

This article presents a study concerning e-Government services at local governments in Sweden. The purpose of the study is to investigate and critically analyse the development of e-Services in Swedish municipalities and through interviews collect, compare and assess data about actual local e-Government services in Sweden in order to find areas of assimilation and divergence. Based on a sample of 24 municipalities in Sweden, the results show that the development and implementation of e-Services are in their infancy and only a few e-Services have been implemented yet. E-Services offered today are basal and primary and closely connected to citizens� daily life. It is difficult to identify many clear and distinct patterns in the development, however, some minor patterns can be identified. The development projects identified in the study are, in most cases, detached projects for the development and implementation of e-Services. The nature of many of the projects today resembles projects for learning rather than projects for production and these have the character of bottom-up projects rather than top-down.

Place, publisher, year, edition, pages
2007. Vol. 4, no 2, 157-176 p.
Keyword [en]
e-Services, Local e-Government, Public Information Systems
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:miun:diva-421DOI: 10.1386/jots.4.2.157_1Local ID: 4800OAI: oai:DiVA.org:miun-421DiVA: diva2:2050
Available from: 2008-02-08 Created: 2008-02-08 Last updated: 2009-10-29Bibliographically approved
In thesis
1. E-services for and by citizens: towards e-participation and social systems design for development of local public e-services
Open this publication in new window or tab >>E-services for and by citizens: towards e-participation and social systems design for development of local public e-services
2008 (English)Doctoral thesis, comprehensive summary (Other scientific)
Series
Mid Sweden University doctoral thesis, ISSN 1652-893X ; 43
Keyword
Local public e-services, e-participation, e-government, citizen involvement and participation, third generation design approach, social systems design
National Category
Computer and Information Science
Identifiers
urn:nbn:se:miun:diva-93 (URN)978-91-85317-81-3 (ISBN)
Public defence
2008-01-25, F229, Campus Östersund, Östersund, 10:00 (English)
Opponent
Available from: 2008-02-08 Created: 2008-02-08Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • asciidoc
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