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Electronic record quality, necessary inter alia for trustworthy e-government services.
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Technology and Media.ORCID iD: 0000-0002-2575-3653
2005 (English)In: Information Management in Modern Enterprise: Issues and Solutions - Proceedings of the 4th International Business Information Management Association Conference, IBIMA 2005, 2005, Vol. 1, 334-341 p.Conference paper, (Refereed)
Abstract [en]

E-government services exchange information electronically, which implicit increase the amount of electronic records, recorded electronic information. One characteristic of records is preservation. Preservation and management of electronic records have been identified as a problem, needed a quick solution, a problem that must be solved to be able to develop working egovernment services. A record should serve as evidence over actions and transactions. For this must records be reliable and authentic, i.e. be trustworthy. Question of immediate interest is what quality is needed for electronic records to maintain its trustworthiness? In this paper a set of sixteen electronic record quality dimensions are presented, a result from a longer qualitative case study. This paper presents both unique electronic record quality dimensions but also information quality dimensions not applicable for electronic records. The identified quality dimensions are a first step towards general electronic record quality needed inter alia for trustworthy e-government services.

Place, publisher, year, edition, pages
2005. Vol. 1, 334-341 p.
National Category
Computer and Information Science
Identifiers
URN: urn:nbn:se:miun:diva-383Scopus ID: 2-s2.0-36048977473Local ID: 3218ISBN: 0975339338 (print)ISBN: 978-097533933-6 OAI: oai:DiVA.org:miun-383DiVA: diva2:2003
Conference
4th International Business Information Management Association Conference, IBIMA 2005; Lisbon; Portugal; 5 July 2005 through 7 July 2005; Code 106100
Available from: 2008-11-14 Created: 2008-11-03 Last updated: 2016-09-26Bibliographically approved
In thesis
1. A predictive model for attaining quality in recordkeeping
Open this publication in new window or tab >>A predictive model for attaining quality in recordkeeping
2006 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

Records are a subset of information and recordkeeping requirements demand that a record is managed with maintained authenticity and reliability, i.e. with high quality. Records are evidence of transactions and are used and managed in daily work processes. Records may be preserved for anything from milliseconds to eternity. With computer based information systems the electronic record was born: a record that is born digital. With electronic records problems regarding maintenance of authenticity and reliability have been identified. Electronic records are no longer physical entities as traditional records were. An electronic record is a logical entity that can be spread over different locations in a computer based information system. In this research the aim is to improve the possibility of reaching high quality in recordkeeping systems, i.e. to maintain reliability and authenticity of electronic records, which is necessary if electronic records are to be usable as evidence of transactions. Based on case studies and literature studies, a recordkeeping quality model is presented: a predictive model for attaining quality in recordkeeping. The recordkeeping quality model consists of four major concepts which are interrelated with each other: Electronic records, Records use, Electronic record quality, and Multidimensional perspective. The model is proposed for use when designing and developing computer based information systems which are required to be recordkeeping, systems which manage electronic records. In this research two results beside the recordkeeping quality model are emphasized. The first is that quality in recordkeeping must be seen in a multidimensional perspective, and the second is that recordkeeping systems are information systems with a partially unknown purpose.

Place, publisher, year, edition, pages
Sundsvall: Mid Sweden University, 2006
Series
Mid Sweden University licentiate thesis, ISSN 1652-8948 ; 12
Keyword
Authenticity, Electronic record, Information systems, Recordkeeping, Reliability, Quality
National Category
Computer and Information Science
Identifiers
urn:nbn:se:miun:diva-42 (URN)4093 (Local ID)91-85317-23-3 (ISBN)4093 (Archive number)4093 (OAI)
Presentation
2006-06-13, O111, O, Härnösand, 13:00 (English)
Opponent
Supervisors
Available from: 2007-11-29 Created: 2007-11-29 Last updated: 2009-02-13Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf