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Exploring an ecosystemic and regenerative approach to quality management: towards new theory and practice for a living world
Mid Sweden University, Faculty of Science, Technology and Media, Department of Communication, Quality Management, and Information Systems (2023-).ORCID iD: 0000-0002-5431-0392
Mid Sweden University, Faculty of Science, Technology and Media, Department of Communication, Quality Management, and Information Systems (2023-).ORCID iD: 0000-0002-8731-8040
Copenhagen Business School.
Mid Sweden University, Faculty of Science, Technology and Media, Department of Communication, Quality Management, and Information Systems (2023-).ORCID iD: 0000-0003-2352-9006
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2023 (English)Conference paper, Published paper (Refereed)
Sustainable development
Hållbar utveckling
Abstract [en]

Quality Management (QM) is currently facing a new landscape that makes the traditional emphasis on internal organizational excellence as well as many of the QM leadership control practices, increasingly insufficient. The purpose of this paper is to contribute to revitalizing and updating QM theory and practice for a living world by exploring an ecosystemic and regenerative approach. The paper presents initial results from a study of the phenomena of developing and improving together, across boundaries of organizations and actors, in two complex ecosystems. The results highlight four enablers and six wishes that could inform further exploration and future QM practice.

Place, publisher, year, edition, pages
2023.
Keywords [en]
Dialogic organization development, Regenerative leadership, Open-TQM
National Category
Peace and Conflict Studies Other Social Sciences not elsewhere specified
Identifiers
URN: urn:nbn:se:miun:diva-49585OAI: oai:DiVA.org:miun-49585DiVA, id: diva2:1805838
Conference
EUROMA - A Systems Lens on Operations, Leuven, Belgium, July 3-5, 2023
Funder
The Kamprad Family Foundation, 20220080Available from: 2023-10-18 Created: 2023-10-18 Last updated: 2025-02-20Bibliographically approved

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Lilja, JohanSnyder, KristenHedlund, Christer

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Lilja, JohanSnyder, KristenHedlund, ChristerÖstberg, Louise
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Department of Communication, Quality Management, and Information Systems (2023-)
Peace and Conflict StudiesOther Social Sciences not elsewhere specified

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
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  • asciidoc
  • rtf