Human factors (HFs) are a frequently mentioned topic when talking about the reliability of non-destructive testing (NDT). However, probability of detection (POD), the commonly used measure of NDT reliability, only looks at the technical capability of an NDT system to detect a defect. After several decades of research on the influence of HFs on NDT reliability, there is still no commonly accepted approach to rendering HFs visible in reliability assessment. This paper provides an overview of possible quantitative and qualitative methods for integrating HFs into the reliability assessment. It is concluded that reliability assessment is best carried out using both quantifiable and non-quantifiable approaches to HFs.