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Challenges in work procedures in distributed crisis management
Mid Sweden University, Faculty of Science, Technology and Media, Department of Communication, Quality Management, and Information Systems (2023-). (RCR)ORCID iD: 0000-0002-2575-3653
Mid Sweden University, Faculty of Science, Technology and Media, Department of Communication, Quality Management, and Information Systems (2023-). (RCR)ORCID iD: 0000-0002-2432-2931
2023 (English)In: Proceedings of the International ISCRAM Conference, ISCRAM, 2023, p. 732-737Conference paper, Published paper (Refereed)
Abstract [en]

This is a work in progress paper on work and IT usage in distributed crisis management. The data presented in this paper has been collected at a one-day tabletop exercise with four Swedish municipalities. Four members of the four municipalities’ crisis organizations were invited to the exercise, which was designed as one scenario divided into two cases. At the start of each case of the exercise, each municipality was split into two separate rooms, to simulate a distributed crisis management. During the first case they could communicate using phone, TETRA radio, and the Internet. During case two in the scenario, there was no Internet connection. The study indicates that all the municipalities managed to organize and solve the given tasks using primarily voice communication, in case one using phone or, e.g., Teams, and in case two using TETRA radio. Information sharing using IT was non-existing

Place, publisher, year, edition, pages
ISCRAM, 2023. p. 732-737
Keywords [en]
Crisis management, distributed EOC, Information technology use, Tabletop exercise
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:miun:diva-48987DOI: 10.59297/OBOX5959Scopus ID: 2-s2.0-85171746778OAI: oai:DiVA.org:miun-48987DiVA, id: diva2:1786128
Conference
the 20th International Conference on Information Systems for Crisis Response and Management, Omaha, NE, USA, May 28-31, 2023.
Available from: 2023-08-07 Created: 2023-08-07 Last updated: 2023-10-04Bibliographically approved

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Borglund, Erik A. M.Granholm, Martina

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf